Some (but not all) of the Issues with Wild Desert Landscaping doing our Landscaping Install:
1. Landscaping Plan, and the Somersett Guidelines requires trees to have a minimum of a 2" caliper. Most of the trees installed by WDL were significantly thinner than 2". WDL refused to replace them. I had Seth, the Somersett Engineer, do a final inspection and he was easily able to determine the trees were not 2" thick. He wrote a letter that the AGC sent to me. Once I forwarded the letter to WDL, they reluctantly agreed to replace the trees.
2. Landscaping Plan called for 6-8 boulders to be 3' - 4' in diameter. They brought in 8 boulders that averaged 24" in diameter with one of them 30" in diameter. After bringing this to their attention, they agreed to bring some more in, but only one was at least 3' in diameter and the rest were less than 3' in diameter.
3. Landscaping Plan called for a yard hydrant to be installed. They forgot to install it when the work was done, so they did it after the fact. It was installed on the wrong side of the property and the hydrant was not installed correctly. It was leaning when it was installed and started leaning more during the winter with the freezing/thawing of the dirt. It finally fell over in the spring when the ground thawed out. When it fell over, it caused a severe water leak in the pipe that fed it. I had to cap the pipe until I can reinstall the hydrant correctly. I could tell when digging up the hydrant it was not anchored correctly by referring to the manufacturer's installation guide.
4. The rough excavation of the dirt for the patio had the dirt slope towards the house instead of away from the house. I could tell due to a hard rain occurred a couple of days after this excavation. Water pooled next to our existing patio instead of draining away from the patio. When I sent pictures to WDL showing the water pooling in the wrong place, Tony said they will correct it by have the base material slope away from the house. Then, he said I was over-analyzing it. After talking to other landscapers, and some engineers, they all said the dirt is always to slope away from the house and not towards the house.
5. I had eight arborvitae installed that were to be a certain size, but none to be the smaller ones. They installed six of the correct height and two of the smaller ones. Since they were all lined up in a row, the last two looked really bad. I had to ask WDL if anything looked wrong with the last two trees.
6. Towards the tail-end of the project, WDL was demanding final payment. I kept saying the contract states final payment is due after the project is completed and a walkthrough is performed. There were many things that needed to be redone or corrected before I considered the project to be completed. WDL did not see it that way. They threatened to void all warranty work and also threatened to put a lien on our property. Luckily, I have email documentation from WDL about these threats.
7. Landscaping plan called for specific trees and shrubs to be installed. Many of the plants and trees installed were not on the list. Luckily, they replaced the trees with the ones we picked out at Moana Nursery. They left many of the plants that were not on the list.
8. All paver companies' website documentation states the ground is to be excavated with the dirt to slope away from the house. Base is to be installed and compacted as to manufacturer's guidelines. Sand is to be installed and compacted right before pavers are to be installed. After the base was installed and compacted, they put down the sand and compacted that. They didn't install the pavers for at least two weeks after all of this compaction. In addition, they dug up the sand, base and dirt to install a new drain that they missed, so the base and sand was mixed together when they recompacted that area. They also dug up the sand and base, along with dirt, to install part of our trampoline frame (after all of the initial compaction), so that dirt, base and sand were also mixed together when that was recompacted. So, a year later, some of the pavers are not even and some have sunken from not having the base installed correctly.
9. Landscaping Plan called for an optional wall behind the bocce ball court in case the dirt would slope to steeply behind the court. This was at WDL's discretion to install. They opted to not install it. When Seth came out to inspect the trees, we were written up for having the dirt grade be too steep. The dirt dropped off at least 6' behind the bocce ball court which was a severe hazard if someone fell off the court. I had to install a new wall behind the court to comply with the Somersett AGC requirements - which I gladly did - since it would make the bocce ball court safer. However, it was a lot more work since everything was already done.
These are many of the issues. I have extensive videos and photos of everything. read more