Knowledgeable staff, they've worked with me for almost a year to help us find the best dog food for…read moreour girl nova. Food and skin sensitivity has been a huge challenge, we tried multiple different brands of food, until we found the right one.

Thank you for your amazing customer service and great products. We have no complaints.read more

If I could give this place a Zero I would. VERY unethical breeders. 20+ birds stuffed into a room…read morein very small cages. No toys, dowel perches and fed only seed. They only care about the Money. They didn't like the comment I made about how I only saw seed in their bowls. Tried to bs me into saying they feed them vegetables and zupreme pellets. Don't give these people any money.

Know before you go: 1) Oregon Humane Society is one of very…read morefew shelters that I have visited that supply ear plugs for visitors to use. May I suggest that you use them when entering dog adoption kennels. The kennels can get very noisy. 2) Meet and greet areas are available for you to get up close and personal with the dogs. 3) One of the keys to a successful dog adoption is finding one whose energy level matches your own. A high energy dog and medium to low energy owner is not a good match. 4) Basic obedience training is a very, very good thing. Believe me, you don't want to be the one chasing your happy-go-lucky dog down a busy street after it got loose! The recall command (come) can literally save your dog's life.

Adopted a pitbull mix in Nov 2025. They described her as a 4 or 7 mo old active dog. She met my dog…read moreand they loved each other. I take my dogs everywhere. Unfortunately out of my home she is so other dog aggressive she can't really go anywhere. She even jumped out of the window of my moving truck to attack a dog walking down the street. I called there behavior pet line twice asking for help with her behavior. They return the call, act like they care and say the will get back to me. Then they never follow up. About the age, the vet said she is more like 2. I cannot recommend this shelter.

Great selection and prices on dog food also love the treats they have that are not rawhide based…read moreand toys for my little puppy. Groomer has been wonderful. Started with Susie as a little puppy and they've been wonderful great friendly staff very knowledgeable.

The folks here are wonderful! I was greeted when I walked in,and was promptly asked if I needed…read morehelp finding anything. They got me set up with new food for my dog, and even some new toys and treats. The saleswoman also set me up on their frequent buyer program and had instore coupons that saved me extra money! Will be my new go to pet store from now on! Thank you!

Great selection. Awesome place to shop for yard, garden or farm. Love it! It's also great to walk…read morein and ask questions, because they are always happy to spend time with you.

Henry's grooming at Wilco Farm Store is my preferred service for Henry's grooming. He is ok going…read morethere with no problems or anxiety. The groomers are very kind and he seems most happy to be there. The expense is nominal and very low compared to other groomers. I recommend them.

Event: Grand Opening…read more Pros: so this animal-store is nice! They have a lot of products that some other stores do not carry. For example, they sell Farmina, which is what my dog(o) eats. No other pet store sells in store I always have to order online. They carry the products yay!!!! The staff were very very friendly and I can tell if you shop frequently they will remember you and your pups/cats name. They have a weigh station, which was cool! And, you're able to bring your dogs/catz inside with you. Cons: no apple pay! I was bummed that I had to whip out the card. Would be great to have apple pay or tap!! I will say, one guy did keep making assumptions that I was a new dog owner and kept stopping me every few seconds instead of letting me look and peruse around. I felt rushed or as if I couldnt just take my time to enjoy the store since I am new to Mud Bay. But, my experience overall was great!!

Very cute and clean store, I buy all my guniea pig stuff from here and they offer treat samples! My…read moredog and guniea loved the treats so I went back to buy them as well. The customer service is good. They are nice and welcoming and helpful!! Such a good pet store honestly. Also good food with no bad ingredients. It's not close to me but the drive is worth it for my pets.

If we're just talking about having a place to get all of your pet supplies, where you can actually…read moretake some of your pets inside the store, I'd probably give this a higher rating. But we're not. Petco is a place where you can also go to buy live pets and I have a real problem with the conditions in which these animals are kept. The fish are an overcrowded tanks far above the recommended population for the Bio load creates. At one location, Lancaster, I even saw a pile of dead goldfish inside one of the tanks. I get it, fish die and it's not always their fault. I have bought fish from there, center.street) that passed away within a week from a fungus. When I went in, and told them about it at first they didn't want to refund me until I mentioned that it died with a white fungus and then the aquatic center personnel had a knowing look. Later admitting that many of the bettas that were there had the same one. I chose not to get another fish from there and I went to the Keizer location instead where the aquatic manager said the same thing was happening with theirs yet they were still being sold. I recently went in to the Kaiser location to look at bearded dragons. I was devastated to see that there were too many in each small tank, far smaller than the recommended tank size. there was a sand substrate which is known to cause impaction in bearded dragons and the humidity was too high and the temperature far too low for the species. It was really difficult because I know the special needs they have for UVB and for heat and without meeting these standards they are at risk for metabolic bone disorders. this is not only uncomfortable for the animal but it adds an additional expense to the adopter. it breaks my heart that a place that touts itself as a leader in pets and pet supplies would encourage these sorts of conditions. I know it's not the staff's fault and that they can only do what they're told but corporate should have higher standards for animal welfare. The care sheet on many of these animals is incorrect, recommending enclosure sizes that are far too small. A goldfish should not live in a bowl. A betta needs more than a 2-gallon tank let alone the tiny containers they store them in. I understand there are limits to how they can store their animals with having so many, but if you can't do it correctly you shouldn't have as many. I think everyone would be understanding if they had fewer animals and housed them appropriately. This would also set an example for the types of enclosures and environments that these animals need so that they aren't adopted and placed in the exact same situations. I'm pretty devastated. When it comes to a pet supply store it has everything you need, But I certainly can't justify adopting an animal from them knowing how they'll treat the next one that occupies the cage.

If I could give this 0 stars I would. I picked a 5:15 appointment. I drove an hour out there just…read morefor them to tell me they don't do 5:15 appointments. They also said they called me and I confirmed over the phone that I can do a 5:00 appointment which was not true. I never spoke with anyone. They didn't even try getting me in. All I needed were 2 vaccines

The groomers are ridiculous I took my dog there and she has scabs all over her back they do not…read moreknow how to groom a shih tzu

Very nice staff and they are very helpful. This pet smart is clean and organized. My dog loved…read morecoming to this store so much that he pooped and peed,lol.lol so yes I recommend this place to all. Parking could be better but there is alot of buildings that are close.

Scheduled our pups for nail trims. Went to the appointment and learned they canceled our…read moreappointment. Male groomer was rude and showed nothing to being sorry about the issue.

This is the second time Petco has disregarded my instructions and shaved my dog completely, down to…read morealmost hairless, in January. Even her ears!! There are spots where he shaved closer than others (see pics). I would like Petco to offer some compensation, but I know I could only expect the passive, "Thanks for letting us know..." blurb. Meanwhile, I'll be finding a new groomer. I've spent all the money I'm going to spend at Petco.

This store has an amazing selection, great prices, and helpful staff. Things you can't find…read moreanywhere else will be right here, and if you are sick of the junk they sell at the big box pet stores then you will love this shopping experience. My dog is an extremely aggressive chewer and most toys and chews are just not safe for him - but I found quite a few items here that will take the abuse. My dog is happy, so I'm happy and this is my new favorite shopping spot for all of my pet supplies.

The Manager 'Dave' has always been so helpful, kind and knowledgeable. He sets the professional…read moretone for all the employees, who are equally awesome. I'm spreading the word! Got a lot of old lady friends with pets who would love this place as much as I do with excellent customer service, products and prices. Linda B.