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Wild Birds Unlimited

2.0 (1 review)
Closed • 9:00 am - 5:00 pm

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12 years ago

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Bird Fever

Bird Fever

(25 reviews)

Purchased a cockatiel from here, Mark took care of me. Will come here for all my bird needs, thanks!read more

I purchased a large bird, a Green Wing Macaw from here $5,500…read more We would come up every week to visit during weaning (about an hour and half drive one way). Their expected lifespan is about 80. We breed birds, but not him, he was a pet, my pet, my baby. Last May I had to put him down due to a disease, PDD. This is spread through saliva and fecal matter, but since he was housed alone none of my other birds could have gotten it from him, thankfully! Our vet who informed us he probably got it during weaning from a breeder using one pipet between birds during hand feeding times. I spoke with Bird Fever's Vet, Dr. Dahlhausen, along with the vet Hei Hei was being seen at, Med Vet Hillsboro, OH, that recommended we put him down at the age of 3! This was a humane decision and I (and both of our vets stand by it) in-spite of how much it hurts me. Hei Hei was a good bird, but they wont provide a replacement bird, or even a refund on the price. I can't seek legal recourse due to the "warranty" only lasting a year, regarding the sale. We did our due diligence we did the autopsy after he was put down, we were broken and it took me time to stop crying to let them know what had happened, and finally to reach out and ask for a refund or replacement bird for the one who was ill. Bird Fever's response to me was devastating and rude! The Audacity to tell me it wasn't a death sentence, and my terms were out of date, in-spite of me getting information directly from not only my own vet but one who is theirs as well! Mind you PDD can lay dormant for years, and is often found in the first 5 years an infected bird can have this disease and only be a carrier. This means their aviary is infected with PDD. This is exactly what Bird Fever told me: "First, I am sorry to read that this happened. As for the health guarantee, it is not a lifetime guarantee. We guarantee the birds to be healthy and free of disease at the time of purchase. You took the bird to an avian vet when it went home, and the vet signed off that the bird was healthy and free of disease. If there was a problem we would have been notified, then. Once the bird leaves the store, we cannot control what happens to the bird or what it is exposed to. As far as PDD is concerned, I am concerned that you went to a vet that is not knowledgeable in regard to the disease. Your terminology is outdated and most of your statements about it are incorrect. PDD is an expression of avian ganglioneuritis, or AGN. AGN is a neurological condition that expresses itself in different ways with PDD being one of the ways. The unfortunate part is if it was PDD, it is very treatable and is no longer a death sentence like it was years ago. There is no test for PDD as the only way to confirm the diagnosis is through histopathology. The only way to do that in a living bird is a crop biopsy. Unfortunately, I can't write everything there is about PDD in a Facebook message. I will gladly talk to you about this, or I can refer you to our Veterinarian for more information."

Wild Birds Unlimited

Wild Birds Unlimited

(5 reviews)

You will find absolutely everything you need here for your feathered friends. There are many…read morevarieties of high quality food, feeders, bird houses, bird baths, and other items. The staff is extremely knowledgeable and can offer recommendations for attracting different types of birds. They are happy to offer advice about everything from squirrel control to bird houses. This is the best bird food you can buy. It is more expensive but doesn't have fillers like cheap bird food. Birds love it, you will definitely attract more to your yard.

If you are someone who enjoys having wild birds attracted to your yard, then I suggest going to a…read moreplace that specializes in items that will help. I stopped in this shop and found the shop well spaced and orderly which made finding what I was looking for much easier. The woman working behind the counter was pleasant and when I found an item, she discussed the features of the item and how it was different than some alternative items I had used in the past. The prices are higher than you will find at the big box stores, but I suppose that goes with being a specialty store that can't offset prices against other items. Even though the items can get expensive, the quality seems to be part of what I've paid for on purchases, so I seem to keep returning when I find one of these stores in the area. Good service and products for those of us who enjoy watching our local birds. Review #3663

Petland

Petland

(18 reviews)

If I could give zero stars, I would. We arrived at store opening and decided to see a puppy we…read morewere very interested in. The salesperson left us alone with the dog for nearly 30 minutes before we could get her attention to ask for information about the parents. During that time, the three employees on the floor spent more time walking around talking with each other than following up with customers on the floor. After playing with the dog for another 10-15 minutes, we decided to inquire about price. When we finally got the attention of a second sales associate, she rudely asked if we had ever been there before (what did that matter?) and asked who we had been working with. She told us that that person was "busy with a sale" and would be another five minutes. By this point, we had been in the store for a total of 75 minutes, the puppy had fallen asleep, and we said we could no longer wait. There was no explanation why neither she nor the other sales associates who were not busy could help us. The third associate then came over to take the puppy away, and when I told her, "You just lost a sale" due to the total disregard for us as qualified buyers, her response was a snarky "Have a good day." There were no apologies ... no acknowledgement of the indifferent treatment we received along with the total disrespect for our time. This was one of the worst customer service experiences I've had and I will not return to this Petland location.

My wife and two toddlers visited and were with a basset hound when the dog started to growl at and…read morebite my wife while my kids were trapped in the corner crying. Despite seeing this go down and my wife asking for the dog to be taken away, both employees working (Alyssa and Jacqueline I believe were their names) stood by and takes amongst themselves before doing anything to assist. When I approached Alyssa about why it took so long for someone to come and remove the dog there appeared to be no empathy for the situation. In regard to the dog biting my wife, I was told "well that's what happens when we get in a room with dogs". There was no apology or sympathy. She made it seem like it wasn't an issue that the dog bit someone or that her and the other employee took their sweet time to come help.

Wild Birds Unlimited - birdshops - Updated May 2026

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