Have been taking my pets here for many years, best vet around, wouldn't go anywhere else!!!read more

the vet couldnt be more helpful and lovely.. JAYA not good for parking. but staff and level of care…read moreis outstanding try them you wont be disapointed.. good advice on phone and excellent price costs

I have attempted to resolve issues privately for coming close to 4 months. They are a pathetic…read moreexcuse of a Vets practice, and I can say this reassuringly after experiencing positive and effective veterinary care since switch practice. Samuel Hall is a coward, a pathetic excuse of a man and is more interested in hiding than being a genuinely caring practitioner. This isn't a post from a bitter person at all, and all of my communications with them including their internal 'impartial' service, is actually a closed shop to protect themselves and not actually aim to be a customer service led business at all. They do not follow their own practice guidelines when it comes to charges to their customers, communication is poor/non-existent. The communication and perception of situations are just embarrassing. Emotions aside to what has happened to my poor cat that has resulted in her eye being taken out and subsequently deteriorated and has now been put down. DO NOT GOT TO EASIPETCARE Chatham or Dartford. Under the stewardship of Samuel Hall, you may get lucky with some positive service, but I can tell you from experience of being a customer of theirs and now not, there are better Vets out there. Someone who comes from Canterbury and a family man of young children, I would expect much better.

Ok if you want a cheap vet for injections , puppy and kitten packs…read more I would give NO STARS to the PRACTICE MANAGER . But for more complex illness go anywhere but there, manager let my cat die as he wanted Full paymemt up front before he would let the vet proceed with the operation she needed, my cat was very poorly. Vet even called me afew hours later saying I have to transfer the rest of the bill straight away. I had to borrow money, so I transferred money as soon as I could, but had to get through to my son and he was working. To lend the money and for him to transfer to me. but sadly she had a massive heart attack after surgery and died. He covered it up by saying it was because she wasn't stable enough and that she was to poorly to operate. But the vet actually called me saying sorry the manager will not let me operate and at this moment she is stable and it's the best time to operate..but until the payment is paid in full, nothing he could do for her. I had left £250 cash when I came in with my cat, and told the vet I will bring remaining monies when given the total bill, once operated on. as you usually pay after and then they know what to charge. I didn't even know she has died until I got to the vet to pick her up as they called me telling me she is ready to go home, when I got there the manager and the vet were no where to be seen. A differnt vet brought me in a room and told me she had suffered a massive heart attack after surgery. I was completely devastated, and couldn't even speak. Sent a letter of complaint, got reply back from the same manager, and obviously he covered it up and lied. Would never take my animals anywhere near there never again.

We have used this practice for all our pets during the last 17 years. They are great. Kind,…read morepractical and helpful. During this time we have had six cats , some were sicker than others: one even had a steel hip support after a car accident. All were treated so well and we have nothing but praise for Steve and his team.

I have taken my pets to Manor Road for years and they've always been fantastic. Yesterday I found a…read morevery ill and neglected cat. On the advice of the RSPCA I took it there and they took it in, no charge! Couldn't recommended them more highly x

I have often accompanied my firnd to this veterinary set-up for the past three years with her three…read moredogs..it is very conviniently located. The receptionist is very polite and gives you an estimate of the costs as soon as the vet has seen your pet. You can boon an appointment before hand via the phone and this reduces waiting times a lot..the vet is a very kindly person and good with pets. There are always loads of parking spaces on revenge road.

This is a well run vets. You do not have to wait to long for…read morean appointment, They are very good with the animals. You can also buy a number of items for pets.

Very good veterinary centre. We have been here for check-ups, mild concerns and unfortunately for…read morethe worst too!! The staff are very good and very considerate when it came to the worst times. They even sent us a condolence card which I thought was a very nice touch.

We have been using this vets for a few years after having a nightmare with our last 2 vets one…read moremisdiagnosed and the other suggested that our dog had days to live and was seriously ill and it turned out she was allergic to something and lived another 8 years. They are kind and considerate to our pets and always have good appointment slots.

very unprofessional in my view. the vet cancel's appointments with just a few hours warning.not…read moregood when you have an emergency situation with your pet