I have a Pekingese called Gizmo, he really needed a good haircut so I decided to take him to Posh…read morePets in Romford. They are always pretty busy, so I thought that must be a good sign, so decided to make an appointment. They have a few people working there and charge £35 a go. The first time I took him there, I loved it!! Gizmo was clean and felt really soft. The second time I took him there, I noticed that he was scooting on his back legs quite a bit, a day later he started to feel ill. I took him to the vet and he had to have an injection and had to have his anal glands cleaned (Posh Pets had not done this properly and that was the problem). I called Posh Pets and they weren't too helpful. I do not like the fact that all dogs are caged, so I will be using dialadogwash.com instead. They come to your house and you can be with your dog. No more cages :)

Been going here for 3 years with my mini schnauzer! Gets so many compliments! Nice girls , happy…read moredog . Have recommended lots of people .

Me and my dogs love Svetlana she is amazing with all petsread more

Our rescue cat Molly can be a challenge to strangers at the best of times, but Svetlana and her…read moreteam have endless patience with her. Molly has now been to Pet Universe several times, and always comes home beautifully clean and well groomed. I can't praise the staff enough for the care they show her, above and beyond that you would normally expect from a salon. I trust them completely with Molly who is like a member of the family to us, and cannot recommend them highly enough.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

I've been using different vets for a long time and on most occasions have been very disappointed in…read moreservice.However my experience with wylies has been second to none professional vets and staff and extremely happy with there service they are a little more expensive but as they say you get what you pay for.I was with vets 4 pets had the worst experience I ever had with a company totally unprofessional inexperienced vets full time useles.Since joining wylies when my pet has to pay them a visit I 100% percent know I'm in safe hands and can't thank there vets and staff for a 5 star experience

Absolute Worst..... I'm over here from LA living. It's very important to my fiancé and I to find a…read morevet for our pet Brooking. I found this veterinary office. It directed me to book online with the Brentwood location as we need Brooking up to date with one of his vaccinations as well as pet passport for pending business travel. They emailed us to inform us that they were switching us to the Upminster location as that was the one that had the correct vets to do these things. I called them to confirm as they requested and gave again all the information I filled online per their request. Confident we were booked that day for a 1:15pm appointment at the Upminster location. I should mention they emailed us this the night before and I called that morning. So we go and we arrive early 1:09pm and because of the current Covid restrictions we wait in car. I do tell my fiancé to call them. He's does and they at first have no recollection of our appointment but then find. They tell us to wait in car and they will have vet call us then they will come get Brooking from the car. Minutes roll by I see people coming and going. Someone who arrives at 1:20pm has their dog taken by 1:30 which was there appointment. It's now 1:50pm and I'm getting ticked. My guy rings them and just as a women who works there comes running up what's your name. We are parked right out front she passed us by asking other people first. We tell her and she says they have been trying to call us. Absolutely untrue when we've received calls whilst waiting. She says she'll try us again right now to answer and we confirm they have correct number. Minutes go by still no call and so we call her she finally puts us on hold for vet. This call is beyond ridiculous. The woman starts by saying why are you here. And then immediately cuts my guy off to ask a series of questions about Brooking. Mind you I went over this when I confirmed that morning via call we confirmed again when we arrived and now going threw yet again. All I can say about this place rude and bad customer service. They don't seem to know who you are or why you've brought your pet. Worst they don't seem to care. The vet seemed very unintelligent. She didn't convey that our pet would be in capable hands with them. After the call she tells us to come bring him to the door she will meet us. We sit there feeling very uncomfortable discussing should we leave our pet with her and cannot. She approaches the car and we tell her as much. I don't know what kinda operation these people are running but it isn't reassuring in such uncertain times. I don't recommend any of these locations of Veterinary offices. She also had said they couldn't do the pet passport any longer as now you do pet certificate 10days before your travel which is fine. This was why we were switched by Brentwood office to this location. She also repeated herself over and over on the phone. It got quite Frustrating. I said we would get later when closer to the business trip but still wanted vaccination he was due. We could of just stayed at Brentwood location as it was a 2pm appointment. This whole experience as a whole was just not on in any regard and I would never recommend this place and we are seeking a much better veterinarian for Brooking. In a few words UNPROFESSIONAL & INCONSIDERATE.

Park Vets are where my family and I take our dogs whenever they need treatment. This is because the…read morestaff here genuinely care about animals and strive to ensure that they get better when they are ill. To them, it seems like this is more than a job. The service is very friendly and helpful and the price is as reasonable as can be considering the price of pet treatment and medication. If your pet stays overnight then they keep you in touch regarding your pet's condition which we find very reassuring. Parking is conveniently available right outside the building so you don't have to walk too far with your ill pet.

Awful place. They refused to help us with a wild baby bunny. Unless they can send you a large…read morebill they don't care. Very uncaring money grabbers. Personally I prefer to give my hard earned money to a vet who gives something back to the community and wildlife.

We have used Cranfield Kennels for years for all of our dogs. Coco our first dog used to be upset…read morein the kennels and the owner Anne used to take him into her home. Our 4th dog Champers became ill whilst we were on holiday and Anne took her to the vets where she was operated on and looked after her until we returned. We are now on our 6th dog Max and would not use any other kennels. We live in Hatfield Peverel and whilst on holiday in Cyprus we met another couple who take their dog to Cranfield Kennels and they lived in Dagenham! Superb service and lovely people. We wouldn't leave our dogs anywhere else.

A modestly sized pet shop in Orpington Hight Street. Paws, Claws & Fins caters to dogs, cats, fish,…read morerodents and birds. They sell rodents, birds and fish as well so you can pick up a cute new pet to take home any time. Although small, they sell everything your pet needs all with the smiling faces of the staff at hand. A good pet shop that gets the job done.

I took my Lhasa Apso Charlie to Jan to be groomed ,Charlie wasnt very well at the time with an ear…read moreinfection so was very grumpy,so Jan didnt have an easy time with him but she did a fabulous job, I have since taken him back a second time and when i picked him up he looked locely and Jan did just what i asked I would highly recomend Absolutely Fabulous.Many thanks Jan .Tula