1. Wiggy Wash

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Orem, UT

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Wiggy Wash

2.2 (81 reviews)
Closed • 8:00 am - 7:00 pm
Updated over 3 months ago

Services - Wiggy Wash

Tunnel wash

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My cracked windshield and remaining roof rack anchors.

I was a frequent customer for 2 years, but I will not be returning. My roof rack and storage were torn off my car on September 4, 2021 causing more than $7000 in damages. Wiggy Wash admitted fault and guaranteed that they would file a claim with their insurance and it would be resolved quickly and professionally. They then spent the next 7 months ignoring my emails, refusing to provide updates OR their insurance information, and stating that they were not to blame for the long wait because insurance claims can take several months. The owner of Wiggy Wash finally provided their insurance information and told me to "reach out to them to coordinate a resolution" myself ONLY after I threatened to take legal action in March 2022. When I contacted the insurance company, I learned that Wiggy Wash submitted the claim 2 WEEKS before they sent me their insurance information (more than 200 days after the incident). I have countless emails from Wiggy Wash customer service, a district manager, and an owner proving that they were lying by omission and/or blatantly lying from September 2021, through the beginning of March 2022. In the end, I resolved the claim by myself with their insurance company in less than 3 weeks. I honestly believe that their goal was to waste my time by giving me the run around until I gave up or went through my own insurance company. The way Wiggy Wash "handles" claims is not ethical or in good faith and customers need to be aware.

Spots from dead bugs on the windshield right after washing the car
Shelby B.

I go here cause the membership is cheaper being on it with my parents. Plus, I like my car being clean!! But really, it's just a very superficial clean! The membership has a "bug repellent" spray. Umm does it work? I took my car on a trip in June and 3 months later and NUMEROUS washes later, I still have the same bugs on there. Either that or there are bugs that just happen to splatter in the exact same spots in between every wash also after a wash there are still spots all over the windshield from bugs. So again, nice to have a "clean looking" car. But really even with the ultimate wash it's a superficial wash.

Car Dent, courtesy of Wiggy Wash
Josh B.

I was skeptical taking my new car here, as I had heard horror stories of damages taken to vehicles with Wiggy Wash taking no responsibility for their damages. And of course, my FIRST time through: Dented my passenger side door, wax or whatever chemicals used ate away at my weather stripping, and tore my drivers side turn signal off. Again, this is a BRAND new car. The guy said he'd run it up to his manager, and I asked "But he'll just brush it off like you right?" "Basically." Never go to Wiggy Wash UPDATE: I spoke with TY today. And magically, the day that my car got dented, is the same day "their cameras stopped working." How convenient that the only way to verify the damage, "didn't record."

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10 years ago

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Ask the Community - Wiggy Wash

Review Highlights - Wiggy Wash

“I went to supersonic on state street and they denied to clean my car do it being "dirty".”

Mentioned in 4 reviews

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Park's Precision Detailing

Park's Precision Detailing

(6 reviews)

As a business owner and active BNI member, I take referrals, expectations, and follow-through very…read moreseriously. That's exactly why this review is being written. I paid $350 for a full detail on my truck, with clear expectations set in advance--including specific items like properly cleaning and conditioning my tonneau bed cover, along with delivering a professional-level detail overall. It's also worth noting that when I first brought the truck in, we even discussed how clean the interior was inside. I take pride in maintaining my vehicles, and this was not a heavily soiled or neglected interior. That context makes the end result even more disappointing. What I received was not even close to what was discussed. Multiple areas were missed, and the overall quality fell well below what I would expect from a professional detailer. After the initial service, I reached out and, to his credit, he acknowledged the issues and stated--clearly in writing--that he would redo the vehicle. That should have been the point where accountability and professionalism took over. Instead, when I returned, the conversation quickly shifted entirely. I was told that because I had mentioned a budget, the work had intentionally been scaled back and that my expectations were "too high." That was never communicated upfront and directly contradicts both the original agreement and his own message taking responsibility. What concerns me more than the quality of the work is the complete lack of consistency, ownership, and professionalism in how this was handled. At one point, the interaction escalated to the point where I was told, "we're done here," and was handed my keys as the conversation was shut down. I don't take writing reviews like this lightly. I understand people go through personal challenges--I've been through my own. But when you run a business, especially one built on referrals and reputation, the standard is simple: you take care of the customer, you stand behind what you say, and you follow through. Unfortunately, that standard was not met here. My recommendation to anyone considering this service is to get very clear, written expectations of exactly what will be done--and to make sure the person you're trusting with your vehicle stands behind their word when something falls short.

Best there is. They really know paint. Took in one car. Returned with two more. Everything…read moreperfect. They even fixed some mechanical stuff they found.

Car Wash - Muddy Floormats

Car Wash

(65 reviews)

I'm visiting in town and my car was covered in dried-on mud from driving through snow and slush on…read morethe way up. I drove through Supersonic because it was convenient and because it offered free access to vacuums after the wash. First off, I'm not used to the track/car in neutral approach to car washes and the young attendant was VERY patient with me when I had to back up a couple of times and try again. Hats off to him! The trip through the car was was fast and the car came out clean with the basic wash. No complaints there! BUT, the real plus was that the vacuums absolutely rocked. They were convenient (a hose for either side), clean, and POWERFUL. I don't believe I've ever used a better vacuum to clean my car--ever. I was able to get at edge-underneath-the-mat debris (the kind that gets ground in and never quite goes away) better than I've ever been able to do it. I was so happy, in fact, I took a photo. Really, really good experience. I wish I could find the same type of a place where I live.

Terrible company now. Take weeks to respond. They broke the mirror on my truck which is in perfect…read morecondition. Never in wreck, no aftermarket installs. The tl;dr of their answer is essentially - we get to break whatever we want on your vehicle and we won't fix it. "Because of the overall condition of the vehicle we are denying your claim." What condition you ask? Your vehicle is more than 10 years old so we get to break it with impunity. Been a customer for years? Don't care.

Wiggy Wash - carwash - Updated October 2026

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