I've been going to this salon for a couple of years now Jasmine is an absolute amazing masseuse…read more However my last experience on June 10th I had a gift card to pay for my services the receptionist accidentally instead charge the entire amount on my credit card because that was what I was using to pay Jasmine her tip. The owner Chris first off took over a week to respond back to my complaint about my credit card charges. Instead of him asking me what happened he listened to whatever his receptionist told him when I talk to her on the phone. Mind you this was not the person that I had engaged with on the 10th. Saying that I paid with a card and that I changed my mind to use the gift card which was a lie. Chris said he cannot refund me my card because of a new system that was installed. He proceeds to tell me to call my credit union and dispute the charges. I called my credit union and explained the situation. They said that it doesn't work like that. I reach back out to Chris and he has not responded back. I have yet to receive my refund till this day. I'm putting this review on all platform. No one should have to experience this his customer service skills is horrible. I'm also reporting this to the Better Business Bureau

Had an amazing facial with Aiyannah. Definitely fell asleep a couple of times. Would totally…read morerecommend.

I was so excited to went to my first nice beauty salon in Wisconsin they don't finish the work…read morebecause don't have enough time and I wash and dry my hair at home not a place to go if your hair is curly.

Renne never fails to impress with her styling technique and savvy. She is amazing and I can't wait…read moretill she colors my hair!

I am incredibly thankful there is a EWC an hour away from where I live. The drive is definitely…read moreworth it. If you've read my previous reviews then you know I rave about EWC's BUT THIS LOCATIONS has truly set the bar. The whole entire space was extremely clean and every staff member working there was incredibly kind. Management is doing everything right! Lucy did an incredible job with my Brazilian and underarm wax. It was a no brainer to purchase a wax pack after my experience there. After a horrible experience close to where I live I will never turn my back on EWC ever again. If you're looking for a solid and consistent place to get waxed EWC is the place!

I just received the most garbage bikini wax Ive ever had. Its uneven and totally not what I asked…read morefor. For $70 I am not sure what they are thinking but the talent in Kenosha is lacking. Do yourself a favor and skip this place altogether. $70 for a crap bikini wax is not worth the money....go to a small business instead.

Very relaxing experience! Friendly staff, clean and professional. We will come back for sure.read more

Would like to give a huge shout out to TRISH she was cordial,professional knowledgeable, and gave…read moregreat advice. She didn't try to sell me any useless products and that's why I m going back there many more times. Bravo to SkinRenew for having such an awesome employee !!! Bravo Trish!!!

Sonja is great! Love the variety of the services offered and always happy with the results!read more

I have been a client of Sonja's for several years now basically for lash and brow services and…read morerecently decided to become a VIP. I have always taken good care of my skin but by purchasing a plan it gave me the opportunity to experience treatments I probably would have never tried at a great value. I found out what worked for me and what I liked. Some procedures were less comfortable than others but I discovered what gave me the results I wanted. Sonja's gentle touch along with her experience and expertise have made her my go to esthetician for my skin care/beauty needs. My skin is healthier and in better condition than ever! Thanks!

Went in for pedicure, and the service was amazing. We had appointments and we were taken back 10…read moremins early, i have Pedi's done on east coast , Texas , Chicago and this was one of the best I have had! I left happy and feeling it was worth the price we paid, they really pay attention to detail and massaged the feet and legs for 30 mins , the lady's were friendly and the place was relaxing! We booked our next ones before leaving! Place is cute

I've been to a few other nail salons in the area and by far Racine nails had the best ambiance! I…read moreonly do pedicures and the staff are always doing a great job. The water features, the music, the lighting, all add to the chill vibes. Can't recommend Racine nails enough for pedicures.

Have been going to Laguna for a while now and have always been pleased with my mani pedis. Amy is…read moreamazing and emphasizes nail care and I love that. Love her massages also. Very friendly with good conversation. Clean atmosphere and well organized. Always greeted by my first name when I enter the facility by owner.

The pedicure was okay. The polish has ripples in it on my big toes which does not look nice…read more I got a full set and gel polish. The manicure was HORRIBLE. The lady half painted some nails, left glue and paint on my hands, cut my thumb, the nails are uneven, didn't do the design I asked for, there is still dust and bumps on the nails. The lady kept getting up and walking away to do random things so the nail appointment took an hour and a half. Did not listen and was not helpful. I called and am going to a refund. do not recommend. Update: went to go get a refund and was argued with for 15 minutes and told I wouldn't get a refund. The entire experience was horrible. This is the worst nail salon around. DO NOT GO HERE. Will be reporting them to the BBB. In the end they would only give me half a refund. Horrible service. Horrible store. The worst.

First time bikini wax for me and she was great. She made me very comfortable during the whole…read moresession. Will definitely be going back.

From the owner: Waxing from A to Z for men and women; individual eyelash extension; facials.read more

Citrine, Janet in particular, has provided the best facials that I've ever had...and I've had a…read morelot. Great atmosphere, strong knowledge of skincare and no push to sell products after the service. I've recommended Citrine to many friends & even bought a gift certificate for my mother in law! I won't go anywhere else.

I have been going to see Janet for a few years now. Her knowledge and recommendations are what I…read morereally rely on. What I like is she talks to me and we come up with a plan. There is no hard sell. Janet knows skin.