The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Jason and his crew did an amazing job. They were on time, worked well as a team and paid…read moreattention to the details that made in install seamless. They left the house clean and I would highly recommend them.

we have had dessert king windows for the last 21 years and have enjoyed them. not only have they…read morereduced the cost of electricity but they also keep the outside noise out. i had ^ companies give us quotes on the windows and dessert king was not the higest nor the lowest but when asked what they did with the removed scrap i wasm given the answer that they recycle and donate the money to st jude, so when it came time to get a new front door they were again called. the door was installed yesterday with a very friendly and knowlegable couple. mike was so precise in insalling the door and cindy kept everyting cleaned up. we couldn't have asked for anyone better then this couply to install our door.

Update: they came back and clean it up a little and fixed the messy spots/left holes.read more

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

Great experience all around. Very responsive and customer focused. Rick did the initial quote and…read moredid a great job answering all my questions and helping me decide what was best for me. JJ did the measuring and ordering, my doors even came in earlier than anticipated. Then came the install crew lead by Mike, his son and another whose name I can't remember. They had amazing teamwork and were fun to watch work - they've definitely got the install process down cold. Four hours to remove my old doors and install two sliders with screens. Very impressed with the DunRite team and the finished results.

We recently had replacement windows installed by DunRite Window & Doors, and we could not be…read morehappier with the results. The installers, Eddie, Abel, and Aron, were professional, punctual, and respectful of our home from start to finish. They explained the process clearly, worked efficiently, and paid close attention to every detail. The installation was completed neatly, and they made sure everything was cleaned up before leaving. The very next day Rudy and his stucco team were on site to finish up the project with the same attention to detail. The new windows look great and have already made a noticeable difference in the comfort and appearance of my home. We appreciate the excellent workmanship, friendly service, and smooth overall experience from DunRite Window & Doors; from Rick who respectively provided our options, JJ who did the final measurements, the installation of Eddie, Abel and Aron to Rudy and the stucco team. We would highly recommend them to anyone considering replacement windows.

High prices, poorly set expectations, long leadtime, poor installation. Would not recommend.read more

Got a quote 10/01/25 and they just finished the contracted work last week (7/30/26). Signed the…read morecontract and put a 50% down payment right away. They said that could have everything done by Thanksgiving, which got pushed back until after Christmas. Which was when materials arrived. BUT, half of the (6) doors were wrong and had to be reordered and the 1 window was not right. They totally messed up our house with the installation of the two patio doors (concrete dust all over, damage from taping plastic sheeting to the ceiling and wall - all of which I had to repair and repaint!!). OVERALL: 1) The quality of the doors was below our expectations (compared to their home expo demo units). The retractable screens are basically what you can get at Costco. Handles and locks rattle. 2) Timeliness: Product ordering was very slow. Installers showed up when scheduled and worked hard ( bright spots!) Multiple reorders! 3) Workmanship: was decent for the most part. Did have to replace the window due to damage during the first installation. They did give us a 2% discount after I complained and explained why we were not satisfied, BUT Do not feel like we got what we paid for from WW.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

On 8/22/24, we purchased 14x IWC (International Window Corporation) windows, 8x IWC sliding doors,…read more1x Western Pivot Door, and 6x exterior doors from the Window and Door Store from John E (7625 E Redfield Road Suite 400). They were installed in July of 2025 in our new construction family home. In the spring of 2026 (February, March) I brought up several concerns to John E. at the Arizona Window and Door Store regarding sliding doors being warped by the heat/sun and failing to close, pivot door beginning to show signs of discoloration and deterioration, window screens not manufacturer to the correct dimensions, and on top of that, exterior doors presenting water damage which seeped through to the inside of our brand new home. These concerns have still not been resolved as of September 2026. During this time, I have raised my concerns on multiple occasions across an array of service channels - our primary salesperson John E. (text, phone, email, and in-person), the AZ Window and Door Store's support number provided, and even the direct manufacturer support line (International Window Corporation, and Western Pivot Door). Given this immense headache and scar on the process of building a new home for our family, we're at odds with what to do moving forward and want to warn all others interested in this establishment to veer away. At this point, we can only assume that Arizona Window and Door Store is attempting to run out the clock out on any warranty services or simply to do the right thing and install the products correctly.

We recently decided to replace our windows, which was long overdue. After getting quotes from…read moreseveral companies, we chose American Vision Windows because they were able to work within our budget without making us feel like we had to cut corners. Nick Forehand was helpful throughout the process, answering our questions and making us feel comfortable with the decision. The installation team was great as well--professional, efficient, and respectful of our home. Everything went smoothly from start to finish. Replacing our windows has been one of the best upgrades we've made to our home, and we're very happy with the results. We would definitely recommend American Vision Windows to anyone considering new windows.

Very professional and quality workmanship! Love our new windows! Workers were very conscientious,…read moreclean and polite. Explained everything as they worked. It all turned out beautifully!

Tyrone replaced about 6 window screens for us. He was a blast to work with, fair, and affordable…read more Glad I went with him!

Replaced several window panes that were cracked in my old historic windows and re-caulked them. Did…read morean excellent job and was reasonably priced.

I asked Mr. Garcia to provide me with a quote for three windows at our Tempe condo after getting…read morewhat appeared to be an excessively high quote from Renewal by A. and I am so glad I gave a small business the opportunity! Mr. Garcia's quote was a fraction of the one I'd previously received. The windows would be just as nice and of similar quality, i.e. dual pane/LoE. Every supplier and material is delayed, especially the big ones, so I knew I would need to be patient. Again, it was worth giving Garcia's a shot. They were communicative and courteous every step of the way. The day of install they were efficient and cleaned up like they hadn't been there , except for my beautiful, new energy efficient windows!

A group of teens had gone around the neighborhood throwing rocks through windows and they got my…read morehouse. Garcia's to the rescue! They came out for a same day estimate and my window was repaired within a week. They beat everyone else on pricing and wait times for repair. I'm delighted to have the window fixed and with the service from Garcia's! Big thanks to Mark!!

Working with Brian throughout our window and door project was a great experience. From our first…read moremeeting, he was knowledgeable, patient, and genuinely interested in helping us find the best options for our home. He took the time to answer all of our questions, explain the different products, and never made us feel pressured during the decision-making process. Brian was responsive, communicative, and kept us informed every step of the way. His professionalism and attention to detail made what could have been an overwhelming project feel smooth and manageable. We truly appreciated his honesty, expertise, and commitment to making sure we were happy with our selections. Our new windows and doors have completely transformed our home, and we're so grateful for Brian's guidance throughout the process. We highly recommend working with him if you're looking for someone who is knowledgeable, dependable, and truly cares about providing outstanding customer service.

OUTSTANDING!!! True…read moreView's installers [DEMETRI, ALEX AND ANTONIO] were very professional, thorough, respectful and seemed very proud of their great work - ready to answer questions about the windows and the installation process. They were highly skilled and knew exactly what needed to be done. We are extremely pleased with the windows and the install.