1. Watson Family Services

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Watson Family Services

5.0 (2 reviews)
Closed • 5:30 pm - 9:30 PM

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Excellent

Services - Watson Family Services

Appliance installation

Appliance repair

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Key On Moving - Owner

Key On Moving

(23 reviews)

Amazing service and amazing team all the way. we couldn't have asked for more- will call againread more

This is your warning - do not use this company…read more I have used Amare's company several times to move things around in my house. This time I booked his company to move my entire home to a location about 30 minutes away. I was offered two or three movers and I opted for three. Only two movers showed up - four hours later than the original time I was told. I was told an arrival time of 6-7 a.m. At 6:30 a.m., the morning of the move, I receive a text that they had a very long day the day before and asked if it was ok if they "pressed the job back a little bit". I said yes. What was I going to say? They knew the time I had to be out of my house so I assumed they had it under control. They do this for a living - I do not. When two movers arrived they immediately seemed overwhelmed and called Amare to let him know they didn't know how they were going to get it done. Not exactly what you want to hear when you have to be out of your house by a specific time - which Amare was aware of. Amare had been in my home and was very aware of the contents. He actually showed up to help for a little bit because he said he knew I had a lot of stuff. It took two trips. Meanwhile, I have a realtor yelling at me asking where the keys are - when half of my house is still waiting to be loaded on the truck. Near the end of the second trip they made me aware that things were staying. Not that they needed to make a third trip - but that things were not coming with them (me). What???? How is that possible???? I tried to tell them that I have no way of moving these items - hence the reason I hired them. But things got left. My belongings were left because the movers that I hired decided at the very end that they were done. Not sure the reason and it doesn't really matter. My belongings were left behind. Then as I unpack came the shock of everything that was damaged beyond repair. Two very large paintings damaged, a large mirror cracked, two large glass lamps destroyed, a glass table chipped, a custom couch scuffed on the corners and the legs scuffed - thousands of dollars of items that I can't replace. I guess one of my mirrors must have been one of the items that was "left behind" because it's nowhere to be found. A dolly is missing. The list goes on and on. I hired a team that I thought could handle the job, but they obviously couldn't. It's not just the stress of losing the monetary value, it was also the stress of dealing with these three men. My husband wasn't present for the news that things were going to be left behind, it was me and my daughter. Would they have pulled that if my husband was present? My husband insisted on tipping them - because it was hot outside - not realizing the shenanigans they pulled and not realizing the degree of our damaged/"lost" possessions. So, moral of the story - don't hire this company - as you will regret it. I did contact Amare to let him know my concerns. I reached out to him first before writing a review, thinking we could arrive at a resolution. That was 9/1 and I'm writing this on 9/13 as I still haven't heard back from Amare.

Watson Family Services - handyman - Updated October 2026

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