Great selection, prices & store is always clean, well organized & stocked! Staff is friendly,…read moreknowledgeable & helpful. Great discounts, special offers & points! Would recommend to anyone that owns a pet

my first time in this store. It was so neat and clean with an excellent assortment of products. I…read morealso was very impressed that they had rescue dogs for adoption there. it's a bit further for me to drive but it's selection of premium dog food is far better than Petsmart

PROS: They have the basic essentials, loads of parking, good hours, dog grooming is now provided…read more CONS: Their store is smaller than the average one and their inventory is less due to that. Their employees can still be a bit snippy, even after all these years of being around OVERALL: If you need something in a pinch, then come here, but if you want a larger selection and hospitality I'd go somewhere else

Jake the guy who works there is extremely rude, no customer service. He has an attitude and has no…read moreworking etiquette. Will not be coming here due to him.

Love having a specialty pet store. Felix is genuinely interested in your pet and provides the best…read morefood, treats, and accessories around.

While passing through...Plaza Pet World, with locations in Northvale and Tenafly, NJ, is a…read moremom-and-pop store catering to all pet needs. The staff is friendly. The rewarding buy-11-get-12th-free program add to the positive experience. The parking space, accommodating 6-7 cars, has a tight one-way exit. Inside, the store is well-organized, primarily focusing on animal food selection, complemented by miscellaneous items like pet clothes and leashes. Will return if the furry friend enjoys their food. We hope will speak volumes about the store's appeal.

Such a great store located in an outside mall area. The owner is sweet as can be and super…read moreknowledgeable. For a small boutique, the prices are surprisingly reasonable and on par with other mass retailers so totally worth checking out. They have everything from food to snacks to clothing and more. They also have some specialty unique items that I have not found in other stores. Huge bonus they are pet friendly so bring your pup or cat along.

They always have what we are looking for! Its nice to have a pet store close to home where the…read morestaff is kind and knowledgeable.

Very helpful and friendly staff and they have everything in the…read more world in this store I think for all the various animals, lots of good stuff. Stop by 10 - 6 pm. They are the best !! I go there only for my cracked corn for the muscove ducks in the area for years ! CRICE, Westwood, NJ

This store is awesome and the customer service is stellar. If you need something for your pet this…read moreis a great store to stop into. Very helpful, very knowledgeable.

Nice selection of freshwater fish and great customer service! Prices are also fair…read more There's a great assortment of unique cichlids, Oscars, arrowannas and tropical fish. Plenty to choose from and the owner packs the fish well for the ride home. Oxygen and Prime added to the bags. If you have any problems with fish dying, try letting him know. I had a few pass away on me within a couple days and he happily replaced them for me. Most local fish stores charge two or three times as much as big chain stores, but prices here are surprisingly competitive. I'll be happy to return here!

Unfortunately, I've had a frustrating experience with Rockland Aquarium…read more I ordered a special color morph of Blood Parrot cichlid, prized for its brilliant yellow coloration. I'd wanted one for ages and was so excited when he arrived! The fish was healthy, robust, and had clearly traveled well. There was just one problem. He was orange. Not yellowish-orange, but bright, unmistakable Blood Parrot orange. So orange that once acclimated to my tank, I could barely distinguish him from the others! I sent a friendly email explaining the problem. The owner replied, "That's so weird. He was yellow when we caught and packed him. Please send pictures." I promptly sent photographs, including one of the fish still in his shipping bag. I find it difficult to believe this fish was ever yellow. Perhaps someone else's order was shipped to me by mistake. That is possible but I truly doubt this fish was ever yellow. Since then, I've sent three more emails, tried texting, and called a number with a full voicemail box. Nothing. Even the website's refund link leads to information associated with an apparel store. Returning a dress and resolving a problem with a live fish are hardly the same thing! I understand they may be busy caring for their fish, but customer service is part of running a business. I don't want to dispute the charge, but with the purchase price and shipping, I may have no choice. To be fair, the fish is beautiful, healthy, and thriving. I've named him Fraud, and the little booger is staying right where he is. I won't put him through another shipment, even if he has taken the place intended for my dream fish. It's a shame. I thought I'd found an affordable source for quality fish, and perhaps I have. But without reliable customer service, I can't recommend them or feel comfortable ordering again. Two stars, entirely for the healthy fish.

I had such a great experience at PetSmart today. An employee…read moredressed in civilian clothes recognized me (as their regular cricket customer... hehe). She looked at me and asked, "How many crickets?" I said, "Are you even working today?" "Yes," she replied, but she was actually heading out for a break... and still insisted on helping me. That was really nice of her. We chatted for a bit, I grabbed my bag of crickets, and wished her a pleasant break. They also had some good sales going on today. Buy four fish, get the fifth free, plus discounts on dog beds, toys, treats, and more. The prices here really can't be beat as far as local pet shopping goes. One other change I noticed - they recently switched to a single winding checkout line that takes you through an aisle of... more stuff you probably don't need. Previously, the line just stretched down the middle of the store.

Nice staff just didn't have the collars I was looking for so we tried ; unfortunately but happy to…read morebrowse .

We purchased our pup from Just Pups in East Hanover, NJ (the day after Christmas). The same day we…read morepicked the dog up we brought him to our veteniarian. The dog had flees as well as Kennel Cough. We treated the dog with the appropriate medication. You would think they would take better care of the dogs with the money we are spending to purchase there. Our vet provided us with a certificate saying that the puppy we purchased was not fit for sale. Basically, there is a Lemon Law that protects the consumer. Similar to the car Lemon Law where you can demand that your vet bills are covered IF you report it to the store with 14 business days (not sure that is the exact amount of days) from purchase of the pet. Which we did. We also contactact the board of health to let them know the condition of our puppy who had just been purchased. We love our puppy and would not bring him back under the Lemon Law to get a full refund but the pet store is liable for all medical expenses incurred from buying a sick and flee infested puppy. The people in the store do seem to care about the animals and I believe it is more about the people who own the store(s) and their greed for profit instead of taking care of the dogs appropriately. I would recommend that anyone who is thinkng about purchasing a dog at one of these store that you must do your research and make sure the puppy is healthy. They will tell you that you have to bring the puppy to one of their vets but this is completely inaccurate if you take the pup to your vet of your choice within 14 days of purchase (under the Lemon Law). The store said a vet sees all the dogs at the store, however, I really question if this is true because why would they have not treated the flees or the Kennel Cough? Shame on you Just Pups Owner(s).

These people belong in JAIL. I posted a picture here of our certificate of unfitness from the vet,…read morebut it won't let me attach it to this post specifically. Basically, they sold us an INCREDIBLY sick dog that they were giving the wrong antibiotic to (per the vet's comments when I showed her what they sent us home with, which was in a bottle marked with a permanent marker, not a prescription bottle). If we hadn't of taken her when we did, she would have died. We inevitably gave our sweet golden to a friend, when we could no longer afford her exorbitant vet bills, because she is a vet and can treat her, and she has since become their best friend. Please please PLEASE head this warning and do your research. These are puppy mill puppies, that they sell for thousands of dollars. (Rogue was 1600) I will be pursuing legal action against the business and reporting them. Fortunately, I am a publicist, so I have access to the media and will use my job for good to get this awful, inhumane place shut down for good.

Will be my go to pet shop in my area now. Donna, along with the employees are all super friendly…read moreand sweet. They always make sure to see if you need any help and are genuine about wanting to help their customers. I recently bought a new brand of dog food for my dog to try out and he didn't like it. Because I had opened the bag, I thought there was nothing they could do for me; however, I was pleasantly surprised. Donna offered me an exchange and I am so amazed at how compensating they are! If you are looking for pet food, toys, snacks, go here!! They have it all and prices are fair. I also noticed they have a grooming section and personally haven't tried it yet but just an fyi!

Terrible energy in this place especially if you're a Black person, or at least that was my…read moreexperience there as a young Black woman. The owner Donna didn't even say hi when I walked in and the other tall bearded red head guy who works there just stared blankly and emotionless at me. Extremely unwelcoming and unprofessional atmosphere. I did not feel safe at Donna's Pet Depot. An absolute shame.

They've got supplies to meet all your feed needs, from large farm animals to pet birds and…read moreeverything in between. Friendly service and an easy-to-load set up with a parking lot next to the store make this an immediate favorite. You can even have your purchases loaded into your vehicle. Good stuff!

This place is absolutely awful. I was not an actually customer of this store, but I had an…read moreabsolutely terrible experience here. I couldn't find a parking spot around this area so I went down a street that turned out to be the back property of the Northern Valley Feed. There was a man who began to curse and yell at me to get out of this area because it was private property. I apologized and told him that I would get out. But there was so zero space for me to take a U-turn and I saw that there was a larger area for me to turn the car upfront, so I told him I would drive a little further and turn my car around. He then screamed that it was private property and I would have to figure out a way to get out from where I was. It took me at least 20 minutes to slowly back my way out of this small street. Although, I was not a customer I could definitely see what service that these employees provide. I'm disappointed that I couldn't give this place anything lower than one star. I would advice everyone to avoid this place at all costs.