New update, the store has gone through many changes and new employees as well, plus familiar ones,…read morethey have a decent selection of items in stock and anything you need for your pets, I also had to take a photo of this little hamster because she is just so cute, Above all, it's getting better the store, nicely done, and keep up the good work...

i have been trying to buy a Seresto flea collar for my dog with now avail. i ordered it, went to…read morethe store not knowing my order was canceled. i was greeted by Dale, a so-called manager. he was the most arrogant and rude customer service person i have met in a while. he's making statements that my card may not have the money to make a purchase. his tone was nasty rude and arrogant to be a manager for any store. after speaking to an online rep, seems there is glitch in the ordering system, they claim. if you run into Dale, don't have him help you. he will give you his personal views instead being a professional about what you need.

Pet Goods is a huge store full of... well... pet goods. They seem to have just about everything you…read morecould possibly need for your furry, feathered, or scaly family members. They also have live animals in the back, which makes it fun just to wander around. During my visit I saw bunnies, birds, mice, fancy rats, and a good assortment of fish. Even if you're not looking for a new pet, it's worth taking a stroll through that section. The selection here is impressive. Frozen fish foods, endless pet treats and foods, toys, cages, aquariums... there's so much to browse. It's really a grand store where you could probably wander for 45 minutes. Whether you're shopping for supplies or just want to look around, it's a fun place to visit.

Very well stocked store for all the pet lovers, it's pretty organized and love the music selection…read morethat they have on the overhead, they also have affordable prices and mostly everything that your pet needs, I definitely recommend this location:

Smaller shop but nice selection of raw and freeze dried food…read more Loved the fact that the girl from the counter knows about food/ supplements

I was hopeless before I walked into this store, I thought my dog would never stop barking. I just…read moreassumed I would never be able to take him on long walks at the park without being embarrassed by his loud bark. After spending over a thousand dollars on trainers, treats, "special collars" who would have though a little horn would do the trick? I am so lucky to have stumbled upon this hidden gem one Tuesday afternoon. The gentleman helping me had a plethora of knowledge on canine behavior and was able to help me train my dog to stop barking as well as find new treats that he loved. This was quite some time ago but I felt the need to share.

Like this Store Very much ( Oakland NJ ) ..Its Always Clean , Easy to Shop , I do not feel…read moreoverwhelmed by a huge space , or large -to many choices ( not saying they only have few , They do have plenty to choose from ) But I like that there is smaller Pet type sections to the way this store is set up (seems more organized to me ) The employees are always friendly and helpful is needed ( they have always said hello , Can I help you , and do I need help to the car with Larger items . I enjoy the shopping here and recommend you do as well .

It is extremely obvious by the selection and by the advertising that this chain really does not…read morecare about birds or the bird owner. It is the entire reason why chewy is out distancing them by several miles.

I've been going to tristate aquariums for about 4 months now almost exclusively. The staff is…read moreknowledgeable, prices reasonable, and the livestock is healthy. I've never had any livestock die, or any equipment fail, or been steered in the wrong direction coming here. 5 stars

High hopes but extremely unprofessional!…read more My workplace is currently looking to set up a rather large fish tank in our conference room. Since no one here has the experience or interest in doing so, I contacted a few local businesses that advertised installation and maintenance of tanks. I was given Donnie Hook's number, who is apparently the owner. We chatted a bit on the phone about what I was looking for and he offered to stop by to look at the space. He stopped by around 1:30pm and I showed him the area we were looking to put the tank, we talked budget, freshwater vs saltwater, various decor options, etc. All seemed well and he asked for my number in order to "send me photos of what's available" and asked that I text him my email address so that he could put together some estimates and proposals. I did so and thought nothing of it. Shortly thereafter he started sending me text messages asking if I would leave work and meet him for a drink. At 1:30pm. I politely declined. After a week without any emails from him, I sent him a text saying that I still hoped to see some estimates from him. He responded with "Hey ,sorry. I will send today". I still have not received anything. It has now been 3 weeks. I was really hoping that since this place is local and he made it seem like he could definitely do what we were looking for, it would be a great fit to do business. Apparently finding a date is more important to him. Looks like Beitals will be getting our business; much more professional.

It was my first and last visit. I sought help with dog treat and food choices but was practically…read moreaccused of animal abuse. Oddly, no recommendations were forthcoming. I was also going to look for cat items but changed my mind. I purchased some raw hearts and a gift and departed. Perhaps I came on the employee's bad day". That being said, the small store was well organized and well stocked if you know what you are looking for and don't mind the person berating your dog feeding habits and not making a recommendation at all. Perhaps this is a reverse publicity tactic or I need to change my expectations regarding appropriate customer service.

Judgmental is the best way I can describe this. I was excited to come based on a neighbors…read morerecommendation. I wanted to find freeze dried supplemental food for our dog since she's on prescription food for crystals. We had told the store front this and he said vets don't know anything about pet nutrition and it's going to make her condition worse. Then proceeded to ask if we'd like to stay on dry food. I said yes, since it's easier. Then the judgment started. "Who are you thinking about?" He went on to make assumptions about what we feed her aside from her dog food - such as pizza crusts. We said a weekly egg, fruits and vegetables. We really should have just left but still asked for a recommendation. He recommended a duck based dry food and said there's other options of the brand such as beef, chicken, and salmon. I requested the salmon variation and he responded that "dogs are carnivores and need to eat meat" - as if fish isn't meat? My husband said we give her chicken, with the last time being the night before. To which he responded, "What kind of chicken?". Then proceeded to tell us that dogs can be sensitive to chicken. The entire time, it just felt like we were being tested and had to justify not being bad owners. Nothing we do is right. As if we didn't rescue our dog and are trying our best? Would these kinds of places rather we had not adopted her at all? Honestly, as an average pet owner, I would not come back.

Really impressive! We went there for a harness for our 13 year old Shih-poo. She was struggling…read morewith a regular collar because a larynx issue common for small dogs. Janet not only helped us with the right size harness, but helped us fit it. Something we'd never be able to do on-line. Seriously consider this local business for its customer service experience. Thanks Janet!

My family and I had a fantastic experience @ Petco Midland Park, for our Adult dog training…read more Classes. The instructor, Ryan was charming, and so knowledgeable, we were shocked how much our Shih-Chon learned!! We recommend most highly! Great staff there as well! Do not miss such an excellent opportunity to improve your quality of life with your dog- Catherine Ludington

Such a great store located in an outside mall area. The owner is sweet as can be and super…read moreknowledgeable. For a small boutique, the prices are surprisingly reasonable and on par with other mass retailers so totally worth checking out. They have everything from food to snacks to clothing and more. They also have some specialty unique items that I have not found in other stores. Huge bonus they are pet friendly so bring your pup or cat along.

They always have what we are looking for! Its nice to have a pet store close to home where the…read morestaff is kind and knowledgeable.

I called the store for 2 straight days and no one picked up so I decided to drive over. First of…read moreall the smell smacked me in the face when I stepped in the store. It reeked! Secondly, the guy behind the counter was clueless. When I mentioned that I called and no one answered. He just shrugged and said the women that usually answered the phone wasn't in for the last few days. I asked about what I was looking for and he said he doesn't work on that side and has no idea. I try to support local businesses but I ended up at PETCO where I will probably go back again next time.

Great selection and knowledgeable staff. Highly recommend! Great for when I don't feel like making…read morethe trip to the larger aquarium stores in Clifton and Garfield.