Nice selection of freshwater fish and great customer service! Prices are also fair…read more There's a great assortment of unique cichlids, Oscars, arrowannas and tropical fish. Plenty to choose from and the owner packs the fish well for the ride home. Oxygen and Prime added to the bags. If you have any problems with fish dying, try letting him know. I had a few pass away on me within a couple days and he happily replaced them for me. Most local fish stores charge two or three times as much as big chain stores, but prices here are surprisingly competitive. I'll be happy to return here!

2nd time in a roll I purchased The Fish at the store and no one called or texted me about my order…read more Someone sent me a text saying it will be sent out Monday morning which I took off work today is Tuesday and they did not send it out. I believe they are being malicious at this point. because I had a problem before and I thought maybe they would be professional this time.good thing I found the same fish at another site I do not recommend this site for professionalism

This all started when I bought my 2.5-year-old daughter some fish from a big-name pet store. She…read morewas completely happy with the typical 5-gallon tank setup... I was not. Like any typical dad, I had to go much bigger. After finding the tank I wanted, I called several local "upscale" fish and pet stores in Westchester, but no one had it in stock. I even called the manufacturer, and they told me that Beital's Aquarium was definitely the place I needed to contact. I called the next business day, and what I believe was the owner answered. Right away, he started calling his supplier while I was still on the phone trying to track down the exact tank I wanted. That level of service was impressive. Within about 15 minutes, everything was handled and I was able to place the order. He even matched online pricing. Since that first phone call, I've been making the drive from Westchester to shop there for some really amazing fish. Anytime I have questions--or even random algae problems--Craig, the owner, has been an absolute expert and incredibly helpful. You can tell he has years of experience, and it makes a huge difference for customers like me. Great store, great service, and an owner who truly knows his stuff. Highly recommend.

Best aquarium service I have ever experienced. The owner and…read morethe staff knowledge are outstanding. Honestly explaining any little details for any need. The owner Craig is one of the most reliable,helpful, and honest persons I have ever met. He is the one who helped me set up my saltwater tank with all the automated water filter system, cooling and so on, he was there overseeing the project making sure everything will turn out the way it supposed to be. Guided me through all the details, making sure I comfortable and happy with my fish tank. And he is there to help me out 24/7 with any kind of aquarium emergencies. So all being said, go visit his shop you won't be disappointed!!!! Thank you so much Craig , and a big thanks to your team! You are the best!!!

I purchased a Red Sea 170 reefer. Warren the owner could not have been any nicer along with his…read morestaff great bunch of guys and extremely knowledgeable

This place is like a hole in the wall, im glad we found it within our travels for LFS. I always end…read moreup buying from here there's always a diamond in the rough. I like that the guy always remembers us even though we only travel here once a year from VA. And whatever i buy survives the 6 hour rid home and last for years. Also saw this vendor at RAP. They have cool business magnets shaped as a fish, its the small things!

Great choices and service, availability of merchandise corals and fish. Live rocks …read more Great choices and service, availability of merchandise corals and fish. Live rocks .

Horrible business ethics.... I came from far away to this store.. the website says open till 7.. I…read morecame and it's closed.. another customer posted a similar complaint.... really bad for business ethics.

One of the best pet shops in the area. Their aquatics section is one of my favorite. Omar is an…read moreabsolutely knowledgeable aquarist, and very personable. He loves to talk about animal care! It is a locally owned shop owed by pet care fans. What is not to like? Okay, one more tiny thing they could work on: their small pet care section could be more forward thinking in terms of modern hamster/mouse/etc pet care. It's not their specialty, and their hamsters always seem content so it's not a major thing but larger wheels, larger cages, etc I think would be a lot more informative to the future pet owner than Kaytee products.

Absolutely DISGUSTED with my experience at Pet's Place II…read more I brought merchandise into this store with the understanding that I would receive store credit for it. THEY KEPT MY MERCHANDISE, NEVER GAVE ME THE CREDIT, and are now denying the exchange ever happened. So apparently they think it's acceptable to keep a customer's property and give them absolutely NOTHING in return. That alone should tell you everything you need to know about how this business treats customers. And the store itself? EMBARRASSING. The place looks like it has been completely neglected. Tanks full of algae, dead fish, barely any inventory on the shelves, and an awful smell throughout the store. For a business that's supposed to sell and care for animals, the condition of what I personally saw was disturbing. Then there's the customer service -- absolutely HORRIBLE. When I tried to address the situation, instead of taking responsibility or trying to resolve it, I was treated like shit. I've rarely dealt with a business that showed this little respect for a customer. Pet's Place II: You don't get to take someone's merchandise, promise credit in exchange, then keep the merchandise AND refuse the credit. If you're not going to honor the exchange, GIVE ME MY PROPERTY BACK. I would NEVER bring merchandise here for trade or credit again, and after seeing the condition of this store and experiencing the way they treat customers, I wouldn't spend a dime here either. AVOID THIS PLACE. There are plenty of pet stores that actually value their customers, maintain their stores, and stand behind what they agree to.

Our medical office had a fish tank "maintained" by someone from Manhattan. Tank was filthy, water…read moreso cloudy. We found Mario and he sanitized and put new plants and coral in our tank. We got more interesting fish and they are so happy!! For the same price, we found a gem. Mario is pleasant and professional. His passion is fish and their environment and it shows in the finished product. Cannot recommend him highly enough!!!!

I put my 10 yr old bulldog, who had alot of allergy-related skin issues, on Brown's raw diet…read more First, she loves the food! Second, within a few weeks I noticed her flaky skin and itching was gone, her interdigit cyst was 1/4 of the size and she seemed to have more pep in her step. The food is made of 100% whole ingredients (beef, salmon, tripe, vegetables) with no fillers. I am paying the same as I was purchasing a prescriptive diet the Vet recommended, which did nothing to curb her allergies. I highly recommend this raw brand of food for your dog even if your pooch has no allergy issues!!

Tried this place so I could support a local small business and I'm glad I did. Excellent products…read moreand helpful staff. Highly recommend!

Nice place .... it is set back on a former farm in a residential neighborhood. Which was kind of…read morecool to still see that nowadays. They had a really nice selection of koi, they don't overcrowd the tanks so there is enough variety to find different sizes and colors, but avoid illnesses or diseases. It's not a chain fish store... nor a pretentious garden center selling overpriced fish...so as a koi addict it was nice to see someone just focus on the fish. The prices were very fair .... properly valued, not over priced. The owner and his sister were very friendly, helpful and knowledgeable. I've added them to our shortlist of places to go for koi and glad to support them with my business. The one suggestion is they consider adding more water plants to their inventory since many of us like adding plants as much as we do fish to our ponds.