Not the best service. They're difficult to get ahold of. They're not consistent in letting you know delivery times, and they don't offer pick up (I would rather pick up my meals on my time than wait around all day for them to be delivered 1-2 hours later than I was told originally after having to call 3 time to get a delivery window)
The food isn't bad but they don't offer any customization. I would rather have meals with higher protein and lower carbs. Their meals are small and leave me hungry I'm a bigger guy, but the lack of information for customization isn't clear, I've orders larger servings and while I'm being charged more and more money I don't see a noticeable difference in serving size, just price :(
Also, while the packaging is decent certain foods just don't hold up well, like the chickens avocado toast, the eggs have poor consistency and the avocado is brown upon reheating and the bread all soggy. I wish they had a simpler breakfast item like egg whites with white potato or hashbrown. The avocado toast is fancy but it's godawful when reheated. I ended up throwing away my second plate the second day cuz I just couldn't stomach it. I tried, I really tried.
Now I was offered VIP meals and I must say I didn't notice a huge difference in quality. In fact the VIP meals had no burritos information beyond what was in the box. I want to see macro nutrients, I don't know what's in the VIP meals in terms of carbs/ protein/ fat and they never told me the menu or let me pick. Just sent me a bunch of stuff and the I don't even like some of the things.
The lack of control over portions or even what I'm trying to eat, especially with VIP, is a total turn off.
TL;DR: they don't communicate very well, they don't offer customizations for food like extra protein, certain foods like chicken avocado toast taste awful when reheated, and they offer no instructions in terms of when it expires, and they don't even do you the curtesy of telling what's on the VIP menu, they just send you stuff.
I hate not being able to eat the way I need to for my dietary needs, this leave me hungrier and needing to find more food which sort of defeats the purpose of this meal prep company. read more