I have been using Territory for the better part of the last two years. For the most part, the service has been hit or miss... Recently, I've had a number issues. Everything from extremely late deliveries to bones / foreign objects in my meals. Based on Territory's subpar customer service and unwillingness to provide a refund and compensation for the chicken bone that cut the back of my throat and nearly chipped my tooth, I have cancelled future deliveries and I am going to look elsewhere for better quality provider. read more

Territory - Surprise chicken bone in my Purple Wild Rice Bowl. Yum! - Food Delivery Services Near Me - Alexandria, Virginia

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I ordered a $60 produce box from them, which is a new thing they're doing. I've never ordered prepared meals from them, so this review is based on the produce box. On their website they said they do produce box delivery only on Mondays and Thursdays. But on the confirmation email I received, it said they start delivering the day before into the day they promised. They delivered it straight to my doorstep on Sunday night. You can sign up for delivery notification. The process itself was very easy. As to the box itself, I attached photos of the list of the items we got and of the box (the kale hid a few of the squash and the eggplant). I thought the quality of the produce was good, but I was kind of expecting a bit more in terms of quantity (compared to my own CSA delivery in the summer). Overall I am satisfied, but wouldn't make this a regular order. read more

Territory - Produce box for $60 - Food Delivery Services Near Me - Alexandria, Virginia

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It was so bad I had to tell my friends. Seriously though, the food looks like dog food (maybe worse). I was really excited to give it a try, but after getting 2 deliveries, it was clear I had to cancel. This is a real photo from a meal I was sent. Also, their "support" (Tammy) is not helpful. read more

Territory - Gross food from Territory Foods - Food Delivery Services Near Me - Alexandria, Virginia

They redeliver food when it's been dropped off at another residence. They say that's not the case but they sent me TWO "your order is on the way" messages one occurring after picking up my food at the misdelivery residence and then bringing it to me. They SAY redelivery is not their policy but how do you know. They could have exposed me to disease or a plain sadist who wanted to food tamper. They didn't anticipate the initial recipient to find my number on the internet (thanks for exposing my PII btw) and warning me that they marked the containers and retaped the box in a specific way to ensure that it would be obvious if the food was redelivered. Disgusting in times of pandemic they cut corners and they say it's not their policy. There's no way for customers to know. Take you chances or get a better service. read more

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If you have a security door or gate, think twice. My first and last order sort of arrived this morning. By "sort of" I mean that the delivery person got within walking distance to my front door, but somehow failed to follow my pretty clear instructions on how to enter the code on the security gate for our neighborhood. There's nothing wrong with the gate or my instructions. I went out and tested it. It works fine. But that's not the worst part. No. When the driver couldn't get the gate open, she ditched the box in a flowerbed nearby and texted me a picture of it! I KNOW, RIGHT?! So I slog two blocks in my pajamas (sorry, neighbors!) in the dark to fetch the box. And nearly all of my interactions with Territory today have been along the lines of "she tried, she totally did exactly what you said, are you sure you gave the right instructions, is there another gate" etc. Like maybe I've never given anyone instructions for how to get to my house before.... Like I said, on the off chance that maybe both gates were inoperable at the same time for my gate code , I went out and tested it. There is no way this person put the code in correctly. It's not hard. It's a pound-sign and four digits. Canceled. read more

Territory - Amazing text to receive at 5 in the morning. - Food Delivery Services Near Me - Alexandria, Virginia

Gave me horrible food poisoning when I used their service. Recommend folks look elsewhere.

As someone who is pressed for time during the week, I appreciate the ease of Territory's delivery service. I am trying to be better about my eating habits and stick to a generally Whole30 compliant diet and Territory makes that a lot easier. Their meals change throughout the weeks and are flavorful, fresh and delicious. I generally get the boost size and have found it's a good size. The only reason I can't give this 5 stars is because it is kind of expensive per meal (without the $25 it's around $90 for 7 meals which is rather pricy). I'm not sure I'll be a regular subscriber but may order it here and there. read more

Edit: Someone came and took care of this issue within an hour. Thank you and I appreciate the promptness. Original: Someone keeps illegally dumping your waste in our trash bin. This isn't the first time. Our business' already generate enough waste we are unable to get rid of yours as well. read more

Territory - Food Delivery Services Near Me - Alexandria, Virginia

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Saying there is an issue with billing on a Friday then sending an email on Monday morning telling me my order is ready is ridiculous! Talk about mixed messages... It's Christmas Eve and I don't have time to pick up my order... I guess that's just $60 down the drain since everything is closed on Christmas. When I sent an email requesting clarification, I was told 2 orders were placed and one went through! How is that possible when I only have one account? It's feeling like this company is just out to get your money... (Which in their final reply states that they can give me a credit for future meals! But no refund!) I thought I'd give it another chance after the horrible experiences I had months ago. But double ordering and sending mixed messages to customers is so not cool! read more

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WATCH OUT! Spoiled meals. So far this year I have received seven plus meals where the wrapper over the container is swollen. Two of those meals were that way the day they arrived. I contacted Territory support and they recommended that I not eat them but offered no further information. I have been a weekly user for over five years and was very satisfied until recently when they changed their packaging method and went to weekly delivery. Now the price is up 30%, they charge for delivery, there are no more salads and, of course, they potentially give you food poisoning. No thanks. I cannot risk getting sick. read more

Territory - Taken before expiration date. Eeewww! - Food Delivery Services Near Me - Alexandria, Virginia

Absolute dream! Territory makes eating healthy a breeze. They have options for every style of eating out there - keto, vegetarian, low carb, whole30, paleo, plant based and more...but best of all is that all of their options are Gluten Free! Always! They frequently pair with local chefs, including Souper Girl and Founding Farmers. The algorithm pairs you with some meals based on your meal types and requests, but you can always swap things out - which I love because I'm picky as heck! The meals arrive in a cardboard box w/ ice packs. And the packaging is recyclable! The meals themselves even come in biodegradable containers (bye bye plastic!). The meals almost always look like the pictures and always taste delicious. If you're looking for quick, healthy meals - you've found your place! read more

Very easy to pick up my food on my way to 895 in canton. The meals have excellent variety and choice and heat up nicely. I love the flavors and recipes and the nutrition info! I will keep ordering from territory. Worth the money compared to what I was spending eating out and the junk that I was putting in my body! Give them a try! read more

Territory - Delicious! - Food Delivery Services Near Me - Alexandria, Virginia

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I do want to acknowledge that Territory was helpful during the pandemic when grocery delivery slots were tough to come by. Expensive, but the quality was reasonable. Unfortunately, our experience continues to erode. One time, something arrived that the date said was a week expired and they claimed it was just a labeling error. No big deal. However, the variety has not been as good lately and the prices have escalated to the point where it no longer makes sense. If you order anything with meat they really overcook it to the point that there is little margin for error in reheating in your microwave. Delivery has been meh. One week they just no showed us and credited our account with no explanation. But our most recent delivery has us cancelling. They went from reliably (mostly) delivering on Sunday afternoon to overnight delivery. Aparently this means that they will add additional packing material to keep things fresh until morning. I just want to thank the delivery person for ringing our doorbell at 2am. I really didn't need that hour of sleep I lost. Between the high prices, the declining variety and quality, and the "enhanced" delivery schedule, I can no longer recommend this company. read more

So continues the never ending unfortunately negative saga with Territory's customer service. Now downgraded from 5 stars, to 4 stars, to 2 stars. I will be out of town the latter half of next week so I had opted to skip delivery on Thursday, March 8 in favor of one delivery on Monday, March 5. I received a confirmation email that I would only be receiving a meal on Monday, March 5 in the order of $31. Much to my surprise, I was charged $71.60 today as they decided to add on four meals for Thursday, March 8 for me. Despite how delicious their food is, this is completely unacceptable. I am awaiting a response from their customer service, again, but am becoming increasingly wary. I am strongly considering canceling my subscription at this point. read more

I had a great overall experience with territory foods. The online ordering process was simple and straightforward and I opted to pick the foods up at my local gym at no cost. How convenient! I was looking for a convenient and healthy alternative for lunch other than spending all weekend meal prepping for the week. I like that you can just take the containers to work and pop it in the microwave. I was happy with the taste of most of the meals I ordered and found it to be fairly cost effective. Definitely go for the chimichurri steak!! read more

Territory - The packed meals. Easiest "meal prep" ever. - Food Delivery Services Near Me - Alexandria, Virginia

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I recently tried a food service, Territory Foods. I see it from time to time advertised here and they are actually TERRIBLE FOODS. They completely failed to deliver my meals despite their "technology" saying that it did. When I notified them 3 times, nobody followed up. When you do reach them, they apologize profusely and still fail to solve the problem. Terrible company. Horrible customer service. Avoid avoid avoid Their response omits that I cancelled after 3 times trying to find my order with them. If that's resolved positively on their view, then they should not survive. read more

Territory is a great option for delicious, nutritious, gluten-free, dairy-free meals that you can choose. They are reliable and provide responsive customer service. They have also made changes to be environmentally friendly, which also reduces customer exposure to plastic containers. Thank you! read more

Absolutely awful customer service. I recently had a major surgery on my arm and after receiving one order my appetite was not coming back so i decided to skip my next two deliveries. I did so and was still charged. I followed all of the policies and procedures on their site and got a condescending email from a customer service rep. I would absolutely not order from Territory. Their customer service is porous, their meals overpriced and simply not that great. I have competed in 4 fitness competitions and I prep better than they do. Their meals are very high fat as well so not exactly conducive to a healthy lifestyle. You are better off taking the time to prep yourself. read more

Last week I received my credit as requested. Thank you Territory Foods! I wish Territory Foods only the best as we all ride out this catastrophic storm of a global medical pandemic. To your health and longevity~ LP read more

It's shocking to see Territory's fall. Lately, I had been feeling suspicious about my health issues after consuming Territory foods on a regular basis. Now, I have started to find dead flies in their food. Also, the taste isn't' there anymore. Food doesn't feel fresh nor smells good. read more

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I've had the worst experience with them. I wanted to love territory but their website, infrastructure, and service are horrible. I've had 4 time today, that I've tried to order a meal, selected for it to be a one time order because I do not want to have it recurring. And each time after I confirm the order, it saves it as a recurring order, even though I selected it as a one time order. I e-mailed them, stating the problem and that I had already cancelled the order twice because even though I had selected one-time order it kept saving the order as recurring after confirmation. They wrote me saying this: "I see that you do have a recurring order of 4 XL meals for delivery next week. Don't want a recurring order? Switch to a one-time order during check-out (in the bright yellow box on the summary page). However, since you already have a recurring order, you'll have to cancel your order and place a new, one-time order." Hmmmm.... thank you for telling me what I already told you I did! So then I went through the same thing two more times, cancelled the order made sure to select one-time order and each time it saves as recurring after I confirm the order. They refuses to give me back my money and only credit what you paid to your territory account if you cancel your order! They are literally holding my money hostage. I can't get the food because it wont save as single order and they won't give me my money back! read more

I have been gifted multiple different meal delivery services, several of which were health-minded, and this is hands-down THE BEST. The meals are so much more than your typical protein-brown rice-vegetables. The meals are so creative and delicious, I end up eating vegetarian/vegan a lot more than I would on my home. Delivery is easy and shows up at a gym near my house twice per week, and a couple of times, I had it delivered to my home, like when I was on maternity leave and had just had my daughter. LOVE them! Will never try another company again. Customer service was amazing the few times I needed to reach out. read more

So good! I ordered lunch and dinner for the full week-so, 10 meals in total. All of the meals were delicious. Literally, there wasn't a meal I didn't enjoy. I selected the low carb option in the boost size. This size worked well with my calorie/macro goals, and all of the meals were filling. For someone who eats out often, this is a great service for fresh healthy food at around the same price. Use the following link to get $25 off your order! http://www.territoryfoods.com/yum/WYRE read more

Territory - Food Delivery Services Near Me - Alexandria, Virginia

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I don't ever cook healthy meals, so this has been the best way for me to eat healthy & not have to go thru the whole "making dinner" process. Plus, the sauces are so yummy. I find meals I like (there are like 5 I love) and basically stick with those. Occasionally I'll get creative with a meal or 2, but not too often. I know it's pretty reasonably priced, but it's a bit more than I should spend, but it's worth the convenience. read more

Territory is delicious and convenient. I've started ordering 3 meals a week and no regrets! Their spicy and paleo dishes are my favorite! The pick up location in Adams Morgan is super convenient for me. You can use code FUELNOW for $50 off your first order. Full disclosure, I get $25 back for this. I rarely ever write reviews, so its a testament to how much I like Territory! read more

This is an updated review on Territory's home delivery service. I recently moved from DC to Arlington, which means there is no longer a convenient gym nearby my dwelling where Territory delivers. I opted for home delivery, which is about $8 extra. I used the following promo code for $25 off my first order: IVNFOOD Or you can use: https://www.territoryfoods.com/yum/IVNFOOD My meals are delivered on Sunday and Wednesday nights between 10pm-2am, which works great for me. Because my apartment building has 24 hour concierge service, my meals are dropped off right in front of my door without me having to be bothered, and I can grab them when I wake up in the morning. They come in a delivery bag with ice packs, so the food keeps fresh. You then leave the delivery bag out, and it gets swapped out during the next delivery. This option may not work for some if you live in an apartment without 24 hour concierge and need to give the deliverer access, as s/he may need to call you, which could be late at night/early morning. read more

I'm a fan! Absolutely fantastic option for healthy meals delivered to you or your local CrossFit affiliate. The struggle is real with lunch meal prep and Territory has alleviated the burden. Each week I hop on the site and pick what fits my taste. I've been impressed with many of the meals and have chefs I lean towards repeat ordering from. The serving size is perfect and I'm a huge fan of the macro label! I don't feel guilty after I'm done with my meal, which is a plus. It's great to receive healthy, hearty, yummy food I can enjoy. read more

Territory - Ming bean cranberry pilaf w/ roasted potatoes - Food Delivery Services Near Me - Alexandria, Virginia

Amazing food, amazing service. I'm obsessed with Territory. I recently started a new job and a lot of my coworkers eat Territory meals for lunch. As a healthy food lover who's definitely struggled with meal prep, I was really curious and wanted to try it out. My manager gave me a discount code for my first order so I tried three of the standard lunch/dinner meals. I was hooked from my first meal! I love that everything is gluten free. The meals are perfectly seasoned and heat up in the microwave really well. But the best part about the Territory meals is how I feel for the rest of the day. Instead of a crappy/overpriced sandwich, salad, or soup for lunch I'm now eating something that's nutrient-packed and protein-rich. Very convenient ordering and pickup - I head to my spin studio just a few blocks from where I live and my meals are waiting there, packed safely, for me to enjoy. Love! read more

I'm loving Power Supply food and its concept! Been using its services for a few months now. Food is delicious and consistently nutritiously balanced. Changing weekly menus with an option for Mixitarian, Paleo and Veggie allows for a variety of meals to choose from. Option for different meal sizes-xl, standard and boost allowing eat right portion sizes. Been using boost during heavy exercise routine while trying to loose weight, to boost metabolism and have regular low carb meals every 3 hours. worked perfect for me!!! customer service is great and they always changing and adding things to the whole aspect. happy customer read more

Territory - Yummy low carb turkey burgers, no difference from take out menu - Food Delivery Services Near Me - Alexandria, Virginia

I've been ordering from Territory for more than three years regularly. The food generally is good -- not always great -- but that could be personal preference. I've learned which chefs I prefer. I like that they give you a full ingredient list, plus nutritional information before you order -- very helpful for dietary restrictions or food allergies. The service is great for anyone who is working on portion control, whose family has differing food tastes or dietary needs, or even for a busy family that can't always eat dinner at the same time. They tell you to refrigerate the items and eat the food within a few days after delivery, but in a pinch, I've frozen items and eaten them a few days later. Don't try to freeze the items long-term, however - they aren't packaged for that. On the website, they will automatically schedule a delivery if you don't tell them to skip the week or put your account on hold. You also need to be careful to SAVE changes to the automatic schedule. But Territory sends many emails reminding you before the order is final, so there are chances to fix any errors. Plus, you can list food preferences, tell them what dishes you tried but don't want again, so the automatic choices will get better if you order frequently. I haven't had the customer service concerns other mention. Once my order was missing two items, but they quickly credited my account--an inconvenience but something I can live with in the middle of a pandemic. read more

TERRIBLE customer service. Steer clear--better yet----RUN!!!! They will cancel orders after you pay, not refund and talk very poorly to you!!! Terrible awful company read more

I've been a weekly territory customer for my work lunches for a few months now. I just canceled the service after receiving my second lunch full of dirt from unwashed greens. They cannot seem to provide a quality product free from dirt if you order something that requires thorough washing. Today the problem was dirty bok choy, the last time was dirty kale. It is so unpleasant to have to chomp on a bunch of dirt and sand when trying to eat my lunch. To territory's credit, the first time I was served a dirt meal, they promptly credited me for the food. This second time, i'm not waiting around for a credit. I just want food that is not filled with dirt and I want to have the confidence in knowing that I can order greens in the future that is free of debris. The food is good, and if you get this service, I'd stay away from anything that requires greens. I would also assume the vegetables are not being washed. I'd stick to meat and potatoes or meat and root vegetables or beans. I cannot shake the feeling after these two bad experiences that food handling safety is being practiced by the Territory "chefs". If it were, my food would not contain dirt. read more

https://www.territoryfoods.com/yum/JAGK Use the above promo code to get $25 off your first order and $25 off your second order (that's $50 altogether!) I have now been using Territory off and on for over a year. I recently moved and Territory saved my life and my wallet! I really relied on Territory to provide me with fresh, healthy meals while I was finding a new apartment, packing, and getting everything moved then settling in to my new place. Without Territory, I definitely would have ended up ordering pizza or getting Z-Burger or some other sort of fast food every night. Their meals are really great and I can confirm that Territory is always coming up with new selections. I also like that they are becoming more keto friendly! In terms of sizes, I originally was getting the boost size, but I've switched to the standard size for the past few months. It's much more food and more of a big meal - it's perfect for me since I tend to eat two big meals a day (lunch and dinner). read more

So first, the good. The food is delicious. It is healthy, tasty, and actually tastes fresh unlike other meal delivery services I've tried. They deliver twice a week so you're never eating food that is more than 3 days old. On quality alone, 5 stars. But the bad part is, it is way overpriced. The meals average ~$15 a piece once you include delivery (and can be more depending on which options you choose). For that amount I could get take out from a restaurant every single day. I am a average sized woman who would like to lose a couple pounds, so I found the portion sizes adequate, but they are definitely on the small side. If you're not a small person and/or looking to lose weight, I think the meals would leave you starving. So it's just hard to justify $15 a piece. I will not be a long term customer because I can't justify the cost, as much as I enjoy the food and convenience. read more

So many great things about this service. I follow a paleo diet and this service makes it easy for me to stay on track. Also very convenient and time saving. Pricey but worth the expense to me. The food is delicious and inspired. High quality ingredients and very fresh. Other food delivery services offer good quality too but they the food is beyond bland. The chefs that cook for power supply deliver flavorful, healthy meals every time. The site is incredibly user friendly and efficient. You can easily pause and change up your order. Lots of meals to choose from. The nutritional information is available and you can rate each meal. Customer service is top notch. I've always gotten immediate responses to questions or concerns. Food comes in recyclable containers. I clean mine and drop them at preserve 5 gimme bins located all over. read more

My spouse and I were super excited that this would end our healthy lunch struggle, but unfortunately our struggle continues. We ordered three boost size meals. Each boost meal is roughly $10. Before you finalize your order for the week you get to select the meals you want and there are tonnnns of options, which is awesome. Instead of paying for the shipping fee I picked up the meals at a local gym. The pick up process was easy peasy. The problem is the meals were not very good. The Cuban pork dish was super salty. I contacted customer service to ask about requesting less salt in meals going forward and they said that each meal has 1/3 of your recommended daily salt intake and you cannot request less. That's a lot of salt! My spouse had the veggie spicy curry, which was mostly rice and celery and only a few other small veggies. For 10 bucks I expect small good veggies in a veggie meal. One problem I noticed on the website is you cannot see how people rate each meal. Before selecting a meal I'd like to know if other people liked it. All to say, the idea is good but the food is less than par and very expensive for what you get. read more

Territory is absolutely AMAZING!! Its been a month and my life has been totally changed by this service. Everyday I look forward to an interesting and delicious lunch and dinner with less than 5 minutes of effort. I am paleo and these meals are just perfection. The customer service is divine as well! Use code SOULFUEL for $50 off your first order.. as others have said, full disclosure, I get $25 back for this. BUT heres the thing... I NEVER write reviews, so its a testament to how strongly I feel about this company. The food is so good! Its 100% clean and takes all of the guess work out of satisfying your body and taste buds. I am a huge fitness and health fanatic and I love seeing others fall into a healthy lifestyle. Territory is one step towards this! Please just give it a try and see for yourself :D read more

For a company that prides on convenience, affordability, and taste, the service provides none of the above. 1. Delivery times are from 10pm to 2am. If you, like me, are at the mercy of a front desk for packages and have to get to work relatively early in the morning, then your food will be left waiting around 16-17 hours. 2. The packaging, which is large and cumbersome, does a terrible job of keeping things cool. Bad coolants plus inconvenient delivery times? You get spoiled, wasted food. 3. The food is nothing special. I got a $50 coupon, used it on the smallest size, and still had to pay $16 over. The caloric content and nutritional value of one box is less than half what you'd get at sweetgreen, for the same price. I might as well have thrown my money into thr Potomac, that's how much value I got from this service. read more

I like Territory! For someone who isn't a good cook (yet) but wants clean, healthy, and non-frozen meals (that listen up, Blue Apron, I don't have to cook myself) -- Territory works! I like the company's emphasis on fresh and varied meals from local chefs and commercial kitchens. I like that you can choose the specific size of meal you want to meet your health and fitness goals. I also like that there are many convenient pick up spots all around the city so that I can save money by avoiding home delivery costs. I think the ordering website is slick and snazzy and easy to use for the most part (though I do have some suggestions for improvement) and makes it easy to customize your meals for the week. I also like that the ordering system is straightforward, allowing you to skip particular weeks or even put your subscription on pause indefinitely. The customer service department seems proactive as they have monitored my food reviews and even reached out to me directly about the occasional unsatisfactory meal. Although I do agree with certain other commenters that the boost meals are on the small side and that the weekly menus can start to feel repetitive after a while, I still think the pros of the service far outweigh the cons. Definitely a good alternative to cooking for busy professionals who care about what they put in their bodies! read more

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UPDATE 5/14/17: After one of the business owners reached out to me to resolve my issue with not receiving my full order, I have updated my review to 3 stars. I think the owner handled the situation well and was sincere in his apology. He provided a full refund and explained that they just implemented a new system and that is why I did not receive a response before for my issue. I took off 1 star because the food is just "OK" for the price. I wish it was a little more filling (more carbs). Some of the meals with chicken had a interesting briney taste, but some of them were actually good. And the other star is because it seems like some of the kinks still need to be worked out on some fronts. But thank you for the excellent follow-up and customer service. It's just a shame it took a few attempts to reach someone. I have changed my mind and would say to others to give it a try at least with the $50 credit and decide for yourself. It seems like I just had a fluke order issue. I think if it did not happen I would have given 4 stars. Original Review: Never again. I ordered from the company last week and went to pick my food up on Monday. I ordered 6 meals and 2 of them were missing. I contacted the company THREE times for a refund or to receive the meals later. They never responded and they even had the audacity to send me an automatic email survey asking if my issue had been resolved.... WHAT? The food was also not that great. I upgraded to the larger size meals and they were still too small and I'm a petite 5'4" 110lb girl. Online it says the meals would be between 400 - 650 calories, one of my meals was under 400 calories and had only 8 grams of protein...(??). Why would anyone want to pay $14 for that.. Also, the nutrition facts aren't even accurate. I ordered the meals for my bf as well and the chicken in our meals were completely different sizes. His was double the size of mine. Quality control people. The chicken had a weird taste like it was brined for too long and yet it was still dry AF. I guess the one star is for the $50 off coupon if you still want to try it.. but I would definitely not. Going to look for a different company to order from. read more