Top notch customer service!…read more Bryce was awesome. He helped me with my tire purchase/service and afterwards saw me browsing gear. He was very in depth with his explanation of different ratings on each types of gear. You can tell he's very experienced with riding. I'm not sure if he's a manager, but if not, he needs a promotion Miguel at the front was outstanding as well. After my payment, he researched an oil filter for my bike. He had to do a little extra digging but found a good value for my KLR. Great customer skills They both went out of their way to make sure my questions were answered thoroughly about my products and services before purchase. I really appreciated their time. Highly recommend Cycle Gear!

Although I had to wait quite awhile for assistance the help I received from Olivia (Liv) with…read moregetting a helmet was outstanding. After searching online first I drove down to this location although I'm 10 min away from San Marcos location because they had a bigger selection. I had a helmet in mind but once I got to the store I saw sooooo many other options. Liv was extremely knowledgeable about fit and helmet integrity which heavily influenced my purchase. Because my size was not in stock I was provided the option to have my helmet shipped to my home at no additional charge. It arrived within a week. The store also offers a wide selection of almost every riding product for all types of riders. I understand the challenge to staff for varying customer volume but I docked 1 star due to a long wait (I wasn't even acknowledged for at least 20 min) especially after coming from San Marcos. Just give yourself time if you will need personal assistance.

I had just moved to San Diego and read great reviews for a shop down the street but when I go there…read morethey were out of space so I drove home and saw Clairemont on the corner and stopped in. They aren't very friendly like people have said but I'm more concerned with getting my bike tire replaced than pleasantries. I have loved my past cycle shops even when the guys were gruff. It's about the work first and foremost. Cut to a year later and I have found a great shop recommended by co-worker and I ask them why my rear tire only lasted 800 miles of very light commuting? It had metal bands showing! Turns out It was the wrong tire for my bike and was designed for smaller lighter bikes not my bigger touring bike. The load index matters more than you think! I think they sold me what they had on their shelf. I suppose its on me to know my load index but I can now say my new shop would make sure I got the correct tire because they are purist they would even go so far to tell me no If I showed up with wrong tire because they care most about doing quality work. Come to think of it I'm pretty sure they covered their butt's when they sold it to me saying something like "This is a sport tire and wont last as long", NO this tire is not rated for my bike and is a very bad idea. Prices were fair and work was done in reasonable time. So not a bad shop, but I want something more. And to reviews that say they have a great inventory, very suspicious those are real. They have NO inventory at all I remember like 10 tires on the wall, that should have been a warning.

Above and beyond service from spark plugs to tires Jamie…read moredoes it right. I've always been pleased how hard he works to earn his customers business. Jon

Randy is all about business. If he doesn't have it he will…read moreget it. without that typical bs about 10 days etc. that the dealer's here in town pull Randy makes sure customer service is in the forefront. I don't understand how giving customers the best service possible isn't industry wide. Unlike going to any of the harley dealers in town.Randy will take care of you. great service fair price and innovative designs. Thx Randy

Randy is the worst mechanic I have dealt with in my life and extremely unprofessional (And I think…read morehe is the owner). I took my Big Dog motorcycle in last year to have carb work done and an oil leak fixed. He did the carburetor but when I went to pick up the bike I noticed an oil puddle under it. When I asked about the oil leak he said "its probably a primary cover bolt that went too far through and is leaking in the back, just put some thing in there to plug it up". I told him "no, i brought it in for you to fix the oil leak. can you please take it back and fix it?" After fixing the oil leak my bike had electrical issues and wouldnt start. Unfortunately I had to have him fix that too. 3 Jobs done, zero calls upon completion. I had to call him sporadically to get a condescending "were still workin on it" then when its ready and call I get a "its been ready for almost a week now" resulting in my bike being at the shop for over a month. When I finally got the bike back there were over 10 new scratches on my tailpipes, engine, and forks. Randy denied any involvement. After bringing the bike in and showing him the multitude of scratches I got him to agree to detail my bike so a potential buyer might not see the scratches as well. He said he was too busy to do it this week and would call me. To my surprise i never got a call

I preface this by saying that I hardly ever write a review. But this was above and beyond when it…read morecomes to customer service! I was desperate to get hold of some parts for my shoes and most places were out of stock. I called Motonation because they are a Sidi dealer but I wasn't optimistic of my chances. Naima answered the phone and was very helpful. She was knowledgeable and friendly. One of the things that blew me away was that she followed up to resolve my issue!! Overall friendly, knowledgeable and customer oriented service!! Happy customer! Thank you so much Naima!!

This past week, I called Motonation/Ciclistica America for customer assistance with a pair of Sidi…read moreErgo 2 Carbon shoes that I've had for over ten years. Was unable to find a much needed part anywhere. Ended up speaking with Morgan Tupper in Customer Service and she was TRULY exceptional! Morgan had the part I needed in her spare parts inventory and sent it out immediately. She couldn't have been more pleasant. Can't thank you guys enough!! My Sidi shoes are again ready for my next road ride...

Great customer service with experience staff. Subject matter experts help you find what you need…read morefor the type riding you do. No up selling!

It's located in a congested area that isn't the cleanest, but once in the store it's like a brand…read morenew nickel! Squeaky clean and sanitized. I came in to try on gauntlet gloves for winter coming up but unfortunately they had none in stock which was a bummer.

This awesome motorcycle shop is the best I have ever been to. From buying the bike to having them…read moreservice it has been exceptional every time I choose to have service or a modification. Melo, Mark and Ryan know their business and definitely provide excellent customer service. I have total confidence that my bike has been professionally cared for and is in tiptop shape once the mechanics have done their magic. Thank you so much for taking great care of my bike.

Have been taking an older (early 00's) Goldwing here for a few years for service but was recently…read moreinformed they no longer want to work on it due to its age. This was quite a surprise as I've never had issues in the past. They did indicate that if I was unsuccessful finding anyone else to do the oil change (and tires), they could, maybe, work me in in a few weeks. That certainly encouraged me to find a new shop which I was finally able to do (there is a challenge in San Diego finding a shop that will work on Goldwings of any age). I had been planning on upgrading to a new Goldwing this year but I'll find a different dealer for that moving forward.

A really good shop to take your bike . Very knowledgeable and friendly. Had my bike taken couple…read moretimes and for different reasons and still had no problems with being able to do what was asked.

Got my 24' Aprilia RSV4 dropped off and had some upgrades on it and got it back same day! I can say…read morethis place got my trust and will definitely be back for its service and more. Huge thanks to Josh and his team on getting me right!

These guys are great! If you want honest answers, great service and loads of knowledge, this would…read morebe the place. The staff go out of their way, will stay late and come in early just to deliver the quality service they promised. It's obvious by their work they take great pride in what they do. My every experience at 24 Cycles has been excellent. If you want to ride your bike, then let Adam or his staff service and repair your scoot!

Great place to do business. The owner Adam knows Harleys like no other. He can get you almost…read moreanything you need/want to get your scoot up and running or make her look like a dream. I highly recommend 24 Cycles for any and all your HD needs.

I stopped Big 5 for a pair of Sketchers for walking. I was greeted when I walked in and asked if I…read moreneeded help. I readily found the Sketcher on the wall and tried out three different pairs. All the while, the employee helping me was patient and informative. I found my perfect pair of walking shoes and headed for the register. The young lady at the register was friendly enough and rang me up. The store was well stocks, clean, and organized. They offer plenty of parking.

I was looking for a counter and I found it in a section that made the most sense., although the…read moreclerk wasn't sure where to find it. Overall, I got what I needed and the store was relatively stocked.