Top notch customer service!…read more Bryce was awesome. He helped me with my tire purchase/service and afterwards saw me browsing gear. He was very in depth with his explanation of different ratings on each types of gear. You can tell he's very experienced with riding. I'm not sure if he's a manager, but if not, he needs a promotion Miguel at the front was outstanding as well. After my payment, he researched an oil filter for my bike. He had to do a little extra digging but found a good value for my KLR. Great customer skills They both went out of their way to make sure my questions were answered thoroughly about my products and services before purchase. I really appreciated their time. Highly recommend Cycle Gear!

Although I had to wait quite awhile for assistance the help I received from Olivia (Liv) with…read moregetting a helmet was outstanding. After searching online first I drove down to this location although I'm 10 min away from San Marcos location because they had a bigger selection. I had a helmet in mind but once I got to the store I saw sooooo many other options. Liv was extremely knowledgeable about fit and helmet integrity which heavily influenced my purchase. Because my size was not in stock I was provided the option to have my helmet shipped to my home at no additional charge. It arrived within a week. The store also offers a wide selection of almost every riding product for all types of riders. I understand the challenge to staff for varying customer volume but I docked 1 star due to a long wait (I wasn't even acknowledged for at least 20 min) especially after coming from San Marcos. Just give yourself time if you will need personal assistance.

First time ever here and it was empty and it's located on a weird corner island lot off Rosecrans…read morelol I wasn't even sure it was open cuz the parking lot was empty and it was already 1130AM! I walked in and immediately a gentleman came from behind the counter, politely introduced himself to me and asked how he could help. Rex was very helpful and got me situated with the gauntlets I was looking for, even helped me try on a few jackets and looked at some pants. These European sizes always throw me off smh BUT my overall experience with Rex was great! Nice store! Well stocked if you're a woman's size 0 - maybe a 5 lol!!

Great experience at the Dainese store on Rosecrans St I came in there looking for some armor for my…read moreriding jacket I was quickly helped and smooth process the whole way in and out the store very respectful and relaxed people work there and will answer any questions you may have good service good pricing depending on the gear your getting or if you a first time customer and you sign up you get 15% off I definitely recommend this store for any gear or services that you may need!

Sailor is an amazing associate, super helpful in finding the women's selections for jackets! Great…read morehand in help & super nice :)!

Always a pleasure coming here. Efficient, friendly service all around…read more Chris in sales was great. Very professional and knowledgeable. Thank you!

I preface this by saying that I hardly ever write a review. But this was above and beyond when it…read morecomes to customer service! I was desperate to get hold of some parts for my shoes and most places were out of stock. I called Motonation because they are a Sidi dealer but I wasn't optimistic of my chances. Naima answered the phone and was very helpful. She was knowledgeable and friendly. One of the things that blew me away was that she followed up to resolve my issue!! Overall friendly, knowledgeable and customer oriented service!! Happy customer! Thank you so much Naima!!

This past week, I called Motonation/Ciclistica America for customer assistance with a pair of Sidi…read moreErgo 2 Carbon shoes that I've had for over ten years. Was unable to find a much needed part anywhere. Ended up speaking with Morgan Tupper in Customer Service and she was TRULY exceptional! Morgan had the part I needed in her spare parts inventory and sent it out immediately. She couldn't have been more pleasant. Can't thank you guys enough!! My Sidi shoes are again ready for my next road ride...

Martin not only an excellent mechanic but more importantly he is a great person. Working on my old…read more73 Honda we ran into an issue where it would die. Well, he took the trouble of coming all the way north, picking up the bike, taking it back to the shop and fixing it and then dropping it off the following week. Thank you Kaveh

Good peeps. Tried several time to reschedule but have been ignored. Maybe not familiar with my…read morebike???

Came in to get my first helmet and was immediately greeted warmly by Scott and Cynthia. I genuinely…read morecouldn't be happier with my experience here. Scott spent the time walking me through all the options on the wall, let me try on different helmets, conducted tests to see which one fit my head shape and size, and gave me ample time and advice to make an informed decision. Easily spent 2 hours here having fun. Scott was extremely knowledgeable, friendly, and patient, and he truly made my first experience at the store a great one. I'll definitely be coming back.

Went in today with a buddy and was immediately helped by Scott and another employee here. My buddy…read morebrought a Cardo that was giving him issues and was being turned away at other motorcycle stores. Scott was super helpful and knowledgeable. He quickly found the issue and was able to warranty the Cardo for him. Scott also solved a separate issue I was having with a helmet that wasn't even purchased at this store. I will definitely be coming back for any future gear purchases. I can't thank these guys enough. Picked up a nice set of gloves as well.

Rob and Hugo are tops and very knowledgeable definitely THE go to motorcycle shop in the south bayread more

National City Motorcycle is outstanding. I have an older 1989 bike that is hard to find parts for…read moreand requires specialized work, and Rob has been fantastic every step of the way. He has saved me money, made helpful adjustments, and always gives honest advice so I do not spend more than the bike is worth. What really stands out is how trustworthy and competent they are. It is rare to find a mechanic you can completely rely on, but I have full confidence in Rob and his team. Their work is excellent, and their pricing is always fair. They also have a small shop with used bikes and parts, and I have picked up a few things there at very reasonable prices. Highly recommend National City Motorcycle to anyone looking for honest, skilled, and dependable service.

Randy is reliable, in an industry full of hacks and wannabes…read more he is a man of his word. I will continue to business with him

Randy is the worst mechanic I have dealt with in my life and extremely unprofessional (And I think…read morehe is the owner). I took my Big Dog motorcycle in last year to have carb work done and an oil leak fixed. He did the carburetor but when I went to pick up the bike I noticed an oil puddle under it. When I asked about the oil leak he said "its probably a primary cover bolt that went too far through and is leaking in the back, just put some thing in there to plug it up". I told him "no, i brought it in for you to fix the oil leak. can you please take it back and fix it?" After fixing the oil leak my bike had electrical issues and wouldnt start. Unfortunately I had to have him fix that too. 3 Jobs done, zero calls upon completion. I had to call him sporadically to get a condescending "were still workin on it" then when its ready and call I get a "its been ready for almost a week now" resulting in my bike being at the shop for over a month. When I finally got the bike back there were over 10 new scratches on my tailpipes, engine, and forks. Randy denied any involvement. After bringing the bike in and showing him the multitude of scratches I got him to agree to detail my bike so a potential buyer might not see the scratches as well. He said he was too busy to do it this week and would call me. To my surprise i never got a call

I don't know where to begin. If you're in need of a new helmet, definitely check these guys out…read more I purchased a helmet online for a killer deal. However, when it came it did not fit well. I called and asked about returns and they told me I could mail it back or return to the shop. When I purchased, I didn't realize how local they are! I'm in Elsinore so it was just a short drive. I decided to trade up and get a full face helmet. The gloss black lane splitter was pretty pricey but the guy behind the counter (wish I got his name) said they had other colors on the close out special. He pulled up this storm gray helmet and I instantly loved it! He made sure the fit was perfect for me and it was actually the same as my previous Bell qualifier. They even refunded my shipping cost. This was a no hassle return and exchange but the customer service was really top notch. Can't wait to check out their booth at Born Free.

This place is incredible. Friendly and very knowledgeable staff. Amazing location. Very cool set up…read morewith all of the stuff on the site. Was very excited to to find out I was so close to Biltwell's HQ

I had just moved to San Diego and read great reviews for a shop down the street but when I go there…read morethey were out of space so I drove home and saw Clairemont on the corner and stopped in. They aren't very friendly like people have said but I'm more concerned with getting my bike tire replaced than pleasantries. I have loved my past cycle shops even when the guys were gruff. It's about the work first and foremost. Cut to a year later and I have found a great shop recommended by co-worker and I ask them why my rear tire only lasted 800 miles of very light commuting? It had metal bands showing! Turns out It was the wrong tire for my bike and was designed for smaller lighter bikes not my bigger touring bike. The load index matters more than you think! I think they sold me what they had on their shelf. I suppose its on me to know my load index but I can now say my new shop would make sure I got the correct tire because they are purist they would even go so far to tell me no If I showed up with wrong tire because they care most about doing quality work. Come to think of it I'm pretty sure they covered their butt's when they sold it to me saying something like "This is a sport tire and wont last as long", NO this tire is not rated for my bike and is a very bad idea. Prices were fair and work was done in reasonable time. So not a bad shop, but I want something more. And to reviews that say they have a great inventory, very suspicious those are real. They have NO inventory at all I remember like 10 tires on the wall, that should have been a warning.

Jamie has his team always come through with service, parts, and sharing info that might help out…read more. just had the carb rebuilt for a fair price and the bike runs like a champ. He Even stayed passed closing and waited for me when I needed a battery before a big trip. New chain and sprocket fit perfect.