5/17/24 picked up my daughters Jeep…read more Can't say enough good things about Harold and his team here at Auburn Tire Service. Great communication and very knowledgeable of what needed to be done. Honest and professional. Thank you for getting my daughter back on the road!

Auburn Tire helped me with patching my tire and then when that didn't fix the leak (because a cut…read moreon the side of the tire), they replaced my tire in less than an hour! But, after they replaced my tire they told me I should also replace all my break pads and my rotors... not a cheap fix. I decided to wait and ended up taking it to a place in Phenix City near where I work instead. He told me my rotors are COMPLETELY FINE and do NOT need to be replaced. He told me all I needed was new break pads on the front and an oil change... which cost less than half of what Auburn Tire had tried to charge me. Suggest getting a second opinion after looking into Auburn Tire.

Bought new headlights from a store thinking I could put it in myself. Realized it was way beyond my…read moreskill level for my car's model, and every other place refused to service me unless i bought overpriced bulbs from them. These guys agreed to help me out without hesitation, super friendly, short wait, and below the quoted price. I'd gladly go back

they were super helpful with my diagnostic issue!! They also did not make me wait at all!! I will…read moredefinitely be back!!!

Caught a nail in the tire of our new Tesla Model Y. University Tire and Auto was the only shop in…read morethe area I could find competent and equipped to lift a Tesla. On top of meeting my immediate needs. They were extremely friendly, fast, and very affordable.

We had our brakes replaced and they did a great job. One thing that you need to be aware of is:…read more there may be a coating that is on new brakes that needs to wear off. When you first start driving the vehicle, it sounds like something is scraping and really makes you think that something was done wrong. We actually took the car back thinking that someone had messed up. But shortly after driving the car around, the sound dissapated and the brakes work fine. This company was very responsive to our concerns and also did the work very quickly. We would definitely recommend them.

If I could give 0 stars I would. I scheduled an appointment and was given a specific time to have…read moremy car worked on. Despite this, my vehicle was not touched at all that day. Instead, I was told it was because another car was being worked on--something that should have been accounted for before confirming my appointment. I had all the parts needed. This was extremely inconvenient and unprofessional. If you cannot honor scheduled appointments, that should be communicated clearly and ahead of time. Communication throughout this experience was very poor, and I was left waiting with no updates or accountability. I took time out of my day based on the appointment I was given, and that time was completely wasted. I would not recommend this place to anyone who values punctuality, communication, or basic customer service.

Very racist experience I had. I would not recommend this company to any person of color for their…read moreauto services. I experienced discrimination the moment I walked in the door by an older white man. Despite being repeatedly yelled at and disrespected, I tried to keep my composure, but I will never return

After a long morning of loading all of our belongings into a truck in the rain, my husband and I…read moretook off for Mobile from Atlanta to beat the movers to our new place. We were caravaning with both of our cars, when I heard a loud noise and realized my tire was flat. So there we were, stuck on the side of 85S in Auburn, with a flat tire and it was pouring rain. My husband was able to drive to the next exit and pick up some fix-a-flat, which got me back on the road for a few minutes. While I was waiting, I called Franklin to see if they had my tire size in stock. I knew that both rear tires really needed to be replaced anyway. They were so nice on the phone, and said yes they could switch out the tires and have me back on the road the same afternoon. My car luckily made it to Franklin, just a few miles away. They immediately started work on my car, and gave us a great deal since they only had the higher priced tires in stock. I was so happy with the service! They had us back on the road in under an hour. They really saved my day.

Got a flat fixed and on the road again in no time. Great service and quality work. Good value for…read morethe prompt service on a lat afternoon mishap

I can't say enough about this shop. It's a local business, run by your neighbors…read more The first time I came here, they inspected my son's truck. When it came time to settle, they refused to charge me, and referred me to another shop that could better repair the damage. On this visit, they went above and beyond on a request concerning installing a trailer box, and then referred me to another shop. "We can do it for you, but it would cost more. You can take it directly there." In the meantime, they serviced my vehicle for a reasonable price in minimal time. I will happily bring ANY business I have here...Gray's is an honorable and ethical business that will give you the truth, and let you make a decision based on the facts.

My son, a young college student with limited auto knowledge went to the Auburn location in Wire…read moreroad. They told him he needed new back brakes pretty soon. And quoted $760. Luckily he is smart enough to not give the go ahead before talking to me or his dad. We both said to wait and we will look at it. That it being back brakes on a front wheel drive Honda crv he must likely would be fine until we could check them. My boyfriend looked at them the following weekend after purchasing new brakes. They still had about 90 % life to them. So beware of your college kids going to these areas. They are obviously aware a lot of kids these days have minimal knowledge of vehicles and may not have a support person they can consult with locally.

I came here after going to pepboys to get a noise in my car checked out. I just wanted to confirm…read morewhat Pepboys told me about my air compressor needing to be replaced. They lifted my car and brought me into the workshop and showed me and explained that the air compressor was find and what the problem most likely was. I don't know anything about cars and I was glad they tried to explain everything and help me understand. They also filled up my coolant and send me on my way free of charge after spending time helping me. 10/10 dentists would recommend.

I sat for over 15 min in my car in the hot sun with zero acknowledgement. Wile cars were being…read moreushered in and oil changes finished in the 2 Other bays. I understand the car in front of me took longer than usual... but they should have at LEAST acknowledged I was there.

I was looking for a place that takes pride in their work and also locally owned,and this business…read moremet all my criteria.Very honest,fast and ethical place who won't try to over sell you on repairs.Service was done right the first time and for an honest price.I will be back

After Wesley gave my 2000 Toyota Echo an alignment, I feel like I have a new car. The handling is…read moresuperb and the tendency to drift to the right is gone. It is much more fun to drive and the tires should last longer.

Started out great, then crashed One things that annoys me…read moreis when I have to clean up the inside of my car after a some idiot. I'm not their mom. There were a lot more issues that seems like just being too lazy to fix Definitely NOT going back

First impressions are very important. Two waiting areas. One with tv the other with music video,…read morefood and drinks. Large clean area and a restroom which was spotless. Outside parking is easy and the plants are a nice touch. The manager and staff were all very personable and professionable. The vehicle repairs were discussed with me and then the work was excellent and fair priced. Just thinking, maybe they should add to their name, Top Gun. "The best of the best" Rated them on a scale of 1 to 10 and yes it was an 11. Friends, why mess around wasting time when Precisoon is now "TOPS." hc