Local Toyota dealer gave me an estimate for $3600 for repairs my 4Runner needed when the check…read moreengine light came on. They provided me with a laundry list of issues that needed immediate repair. I called Todd at Integrity and dropped my car off there for the repair. He quoted me $2500 for the same repairs but wanted to do the diagnostic testing himself. I picked my car up today. $50 for the repair. Could not find the head gasket leaks the dealer said was the problem. In fact, not one of the issues the dealer 'found' were there. Know what made it so shady? The dealers mechanic wanted to make an offer to buy my car as a project car... but said his offer would be very low knowing it needed all the repairs. Word of advice: don't take your car anywhere but Integrity Auto. Their goal is to give your excellent, honest repairs. I assure you, I will NEVER go anywhere else! You can trust these guys!!!! Thanks y'all!

I have used Integrity Auto 3 times in the last year and half. Todd and his staff are totally…read moreprofessional and courteous. Their work is excellent, fairly priced, and completed in a timely manner. I will always choose them for future needs!

Great work and service! I brought my C6 Corvette in to get new rims installed but forgot to have my…read morenew lug nuts put on. I came back the next day, and the manager sent someone out right away to help install them. Great customer service and a really helpful team! Only thing I would complain about is the pricing and no military discount on specific services.

Fred's Tire Discounters…read more If you are a woman beware. I would strongly advise not doing business with Tire Discounters (formally known as Fred's tires). This used to be the only place I would use but always would have my Dad take my vehicle. I called to make an appointment to see why my air conditioner was not working. I called a few days prior and was quoted $280. On the day of my appointment the 4th of April, I had made to have my air conditioner checked due to it not cooling. I arrived on the 4th and the man explained that they would only charge me for the Freon that needed to be added. After they took my truck back. They advised me that my hoses and everything was good and the Freon was good but my compressor had went out. I asked them how much that would be. They told me they would not be able to fix it that day even though the appointment was at 9 AM that morning. They quoted $1300 for the compressor and having to charge the system again. So once I went inside the office, I found how they had charged me for draining my lines and charging a system of $400 prior to checking my compressor. After talking they agreed that was not right and they were going to refund my money. After giving the run around for 3 days and the refund was not returned to my card, I sent my Dad up there to handle it. They told him it would be returned by April 11th and if not to come back up there. On April 13th he went back up there and was told by Kim to give it until April 25th, they were either going to refund back to the card or send a check in the mail by April 25th. When I didn't receive either one my Dad went back up there on April 27th and was told by Kim that they were not going to refund the money. It took them 3 weeks to give me the run around and then refuse to refund my money. I advise you to find somewhere else to do business. Here is a voicemail from Kim saying that I was going to get a refund.

Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see

My daughter's Audi battery was dying a slow death. I had it tested elsewhere but knew that Audi…read morecomputer would not allow just a quick switch out. I called Whitt's on a Tuesday, he ordered the battery, had an appointment for Friday, he kept me updated along the way, and she drove home a couple hours later. So, old fashioned great service!!

I brought my vehicle in to Whitt's Auto Service Center for an A/C issue and was quoted $1,300 for a…read morecompressor replacement. I agreed to the repair based on how the service is described on their website, which states that compressor replacements are typically performed using a kit that includes the compressor, accumulator (drier), and any needed expansion components. After the compressor was installed, the system did not operate correctly. The pressure readings indicated a restriction in the system. During the repair, the accumulator/drier and expansion valve were not replaced. When I raised this concern, I was informed that replacing those components was not part of the original scope of work and was quoted an additional $1,400 to complete those repairs. From my understanding, those components are commonly addressed as part of a complete A/C repair and are also referenced in the service description on the shop's website. Throughout the discussion, I made it clear that I was not trying to avoid paying for the work performed, but rather wanted the repair completed in a way that would result in a properly functioning system. At times, it was difficult to fully communicate my concerns, and there was some disagreement regarding the information I was referencing. I clarified that my understanding was based on the shop's own website. Ultimately, we were unable to come to an agreement on how to proceed. The shop removed the newly installed compressor, reinstalled my original unit, and returned the vehicle to me at no charge. I do appreciate that I was not billed and that the shop was willing to reverse the work. However, the A/C system remains unresolved, and there was a disconnect between how the compressor replacement service is described and what was performed in my case.

Bought new headlights from a store thinking I could put it in myself. Realized it was way beyond my…read moreskill level for my car's model, and every other place refused to service me unless i bought overpriced bulbs from them. These guys agreed to help me out without hesitation, super friendly, short wait, and below the quoted price. I'd gladly go back

they were super helpful with my diagnostic issue!! They also did not make me wait at all!! I will…read moredefinitely be back!!!

Super fast service, great communication, competitive pricing. Nothing not to like, the guys at PTAP…read moredo great work. Highly recommend.

The crew at PTAP is amazing. After being told by a stealership that I needed 4 tires, PTAP…read moreconfirmed only 2 needed replaced , and the cost per tire was much lower. These guys are trustworthy and do quality work! Plan to take all my business there.

After a long morning of loading all of our belongings into a truck in the rain, my husband and I…read moretook off for Mobile from Atlanta to beat the movers to our new place. We were caravaning with both of our cars, when I heard a loud noise and realized my tire was flat. So there we were, stuck on the side of 85S in Auburn, with a flat tire and it was pouring rain. My husband was able to drive to the next exit and pick up some fix-a-flat, which got me back on the road for a few minutes. While I was waiting, I called Franklin to see if they had my tire size in stock. I knew that both rear tires really needed to be replaced anyway. They were so nice on the phone, and said yes they could switch out the tires and have me back on the road the same afternoon. My car luckily made it to Franklin, just a few miles away. They immediately started work on my car, and gave us a great deal since they only had the higher priced tires in stock. I was so happy with the service! They had us back on the road in under an hour. They really saved my day.

Got a flat fixed and on the road again in no time. Great service and quality work. Good value for…read morethe prompt service on a lat afternoon mishap

They did a great job, and did it in a timely manner. I would highly recommend them !!read more

I have had several vehicles serviced by these guys! I always receive awesome customer service!…read moreKevin and Chris always go out of their way to make sure that we are happy and satisfied with the service we receive. top notch repair facility with a great staff!