We had a new roof put on our home. They came and gave us an estimate quickly and the price could…read morenot be beat. On the day of install the team was very nice and worked hard. It took them three days to do our roof. It is a large challenging roof. Giving five stars because of the finished job, however they did not protect our yard and we had a huge mess the first day that was not picked up until the next morning. I believe it's because they were short one person the first day. Otherwise a great job and fair priced.

From the owner: We offer quality work at affordable prices and over 25 years of experience. We are family owned and…read moreoperated. We take great pride in make sure all of you request are exceeded.

Very friendly and reliable. Performed exactly as requested…read moreand in short order. Even did a little extra repair that was not included in the original quote.

From the owner: Ryders home repair offers professional roofing services, such as full roof, replacements,…read moremaintenance, and repairs. We also provide services such as gutters, windows, siding, replacement, and many other home maintenance services. We pride ourselves on being completely involved from sales to completion having our hands on the entire project to ensure quality and craftsmanship comes first. Let our family owned and operated company handle all your roofing signing and window needs.

Quality, value, expert installation. I had 14 windows replaced with A Plus Windows, they use high…read morequality Okna Windows and the installers are top notch. Highly recommend!

From the owner: Window Replacement Richmond VA - Exclusive OKNA Window and Door Retailer. Get a free estimate on…read morewindow installation, door installation, siding, and decks in Richmond, VA. Local, family-owned, licensed and insured Class A contractors serving all of Central Virginia.

I was very satisfied with the sales and product quality. I spent a significant amount of money and…read moreleft a great review previously. After just a few months, my sliding glass door is not working. It's been impossible to get in touch with anyone in the service department although the sales department is open day and night. I chose this company over a competitor because of the guarantee, which is meaningless if you can't get anyone to come out and look at it.

NIGHTMARE!!! I called last July for a quote on new gutters and subseqently cancelled the…read moreappointment the next day as we had another company come out and do an amazing job on what was an emergency basis. The TCWC call center agents have repeatedly called me, at least minimum of four times a week, to follow up with the cancelled appointment. Days, evenings, weekends. . . for MONTHS!!! NOTHING is off limts with these people. I have asked them time and time again to delete my number from their system and it is NEVER done. As an example I just called them after receiving yet another call and the person asked for my phone number. I had recited TWO digits and she interrupted me to ask my name. I asked her if she needed the rest of my phone number and she said "I guess so." Do NOT contact these people if you merely want an estimate. They will not rest until they wear you down into making a purchase.

I was searching all over for someone to build a custom pergola and BNW was the only company to…read morerespond and take on the project. The build was quick and high quality. Everyone I dealt with was courteous and professional. Highly recommended.

Only received an estimate but in retrospect he tried to make friends with me then he told me about…read more3 other things that were wrong with my house then he gave me his F off price.

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!

They replaced my windows and my front door and shutters. I was thrilled with the windows and…read morerecommended them for years. However, they only shoved fiberglass insulation around the edges of the windows and that's not how it should be done. The door and shutter job was okay, not great. Shutters were not the size we agreed on. It's been several years and they are not returning phone calls after four months of trying to get the door sweep fixed. I also need the two windows I didn't have done replaced, but they're not returning my calls.

From the owner: Energy Star Exterior home improvements, vinyl replacement windows, siding, doors, leaf free…read moregutters, vinyl rails, energy barrier attic blankets. We also specialize in delivering outstanding quality service installation, quality products at a fair price, and years of experience in the business.

Mr. Fowler removed a garage door in our basement, then framed and installed a sliding glass door…read more He matched the existing exterior siding and made the project look perfect. He is very professional and reliable. We highly recommend Jonathan Fowler.

Fowlers did give us a prompt refund regarding the issues mentioned after we emailed them…read more Because they did not fix the work when we originally brought it up on site and due to another incident on site, we did not feel comfortable asking them to come back and fix the work they did poorly the first time. After multiple discoveries racking up in cost, we finally decided to email them. They were prompt with a response and a refund. We only asked for a refund for the work we found problems with, which was roughly 1/3 of the cost we paid for all of the work that they did.