Troy reached out to me with a time and his price. He was…read morequick to show his license and insurance coverage. He was on-time and ready to do the work. He plan was to run two lines, however, he found the issue with the original electrical line, and only had to run the updated line for the GFCI. He put all of the outlets back in the wall that I had exposed to get him the overview of the job. He completed the work of troubleshooting the electrical issue and ran a new line up through a crawl space in three hours.

Troy was able to fit me in on short notice and able to do work same day. Completed the requested…read morework to code and with reasonable pricing.

Mike Came out to…read morequote an EV charger install. My panel was a little full to get the 50 amp breaker installed. He offered a solution that would require moving a low used circuit on to another one to free up a slot for the double slot 50 Amp breaker. He suggested a certain type of charger that they install frequently. I was able to find a different brand that would work for Consumers Energy rebate. I got great communication from Flat River with a break down of costs. The unit I bought was cheaper (tons to choose from) Flat River installed the products I purchased for a reasonable fee. Quick and easy install, very clean and professional. Would use them again!

The team was great. Michael's responds was quick and efficient. We had some general electrical work…read moreand a light hung from a very tall ceiling. I was impressed how careful they were with moving a few pieces of furniture, even wore shoe covers! Price is fair. I will definitely use FRElectric again!

Efficient. Explained things well. Jesse was respectful and unassuming. Asked me several times…read moreduring appointment if I had any questions.

repeat customer here that will never do business with a shady outfit like this ever again. 3 out of…read morethe 5 times I hired this company to do work they reschedule. The first time was not a problem the repair wasn't urgent. The second time was a repair that needed quick attention. I called the day before to schedule for the following day. I received a call late afternoon after taking the day off because they don't give you a time slot just a heads up call usually 30 minutes from my past experiences. The reason for the cancellation was kinda weird they actually said we have received calls after we scheduled you that required urgent care they are more important and must be handled first. who the heck tells a customer that. they basically said you don't matter in my opinion. The third happened today. I don't know why I even bothered giving them another try. I gave them the tenants phone number along with mine stating somebody will be available all day just give a heads up call in advance. They tried calling the tenant first she was having trouble with her cellphone provider and calls kept getting dropped Her husband was home at the time nobody knocked on the door so it was obvious they just tried calling. I finally received a call I was getting dressed my phone announced who was calling so I immediately grabbed my phone and read the message stating I had 5 minutes to return the call or they wI'll cancel and I'd have to reschedule. I immediately called. I have a screenshot showing the time I received the call and another one showing when I returned the call less than their insane 5 minutes heads up. I was told I had to reschedule. I told them I called before the technicians crazy 5 minute warning and I can prove it. I mentioned that this is the 3rd time I've tried to do business with your company and you have canceled on me totally unacceptable. I'd like to talk to your manager. The manager said she would get someone out today. The technician got to the place which has a crawl space. No way could that large man crawl from the back of the unit to the front. I did tell them in advance about the crawl space they have already worked on the place once. The tenant saw him squeeze through the opening 2'x3' he was only under there for a couple minutes definitely not enough time to crawl all the way to the front of the place and take a video and some pictures an definitely not enough time to diagnose the problem. He called me with a price gauging bill of $2200 to replace a P-trap a couple short lengths of schedule 30 it's a modular home they didnt use schedule 40 a couple unions and some other inexpensive fitting. This was the second time they price gauged me. The first was a $55 part from klose electric and labor in and out of the place in an hour $975. I originally told them no way I'll pay you for your service call. The technician said let me make a call and see what I can do. He came back almost $100 less it has a furnace that needed to be repaired so I agreed basically paid $800 for 1 hours work horrible price gauging. I should have told him to pack up his stuff and leave. Don't walk run away from this shady unreliable unprofessional business. I will be telling this story on every platform service professor is on to hopefully get them to get rid of the employees that are ruining their reputation and business

From Laura H We are…read moreso thankful to Mr. Electric! and would def recommend their service! this weeks storms took out our power line etc from the back of our house when a big tree limb fell. we couldnt be hooked back up by consumers until the repairs were done. we thought it would be a bit before we could have power restored. but thankfully Mr. Electric from Allegan came out asap and did the repairs and we had power back quickly!! They are amazing and I highly recommend them to everyone! Theyre very caring, very helpful and do an amazing job! Very fair pricing and they live right in my community! Thank you to Amber and Chris for all the great helpful communications, and also to your tech that came right out and did a super fast, great job too! Great help for a bad weather experience and we thank you for coming the same day and helping us get our power restored so quickly in the terrible heat!!

Was a little slow getting started, but they had accessible REAL people on staff available to…read moreassist. As a result my Generac warrantee work was successfully completed and everything works great.

Their plumber was great, he knew his stuff. Their attitude…read moreis the customer has to pay full cost before any work is done and sign away their rights after the work is done. The tech also coped an attitude of higher than thou when speaking with a paying customer. I was in the wrong for asking for some clarification on verbiage. The feeling was that their word was good but my word was not. I could trust they would do the job correctly and to code but they did not trust me at all, unless I signed away all my rights. Is this what we are getting to? The verbiage on their documents was so general that if I were to accidentally fall in their parking lot I would be liable to pay for all court costs and lawyers on both sides. The tech then said this is all normal and I was the problem. Respect for my concerns was not shown at all. They had the full payment in their pocket before moving a finger, then I have to sign that I will pay if anything goes wrong. That is not how you treat a customer. Are they used to being sued? Is this a common thing out there? Do they deal with cooks and criminals all the time? Their price was overly high as a 40 gallon gas water heater should not be $3,500. They left me with nothing in writting. No receipt for my money, no guarantee in writting. I am sure they will email me something. After all the only untrustworthy side was me (the customer). The tech insisted that the work was all up to code several times, is that extra? Isn't their work supposed to always be to code? isn't that expected.

The worker was a no-show for the first appointment. When we called, we were told it was a computer…read moreerror. We rescheduled, took another morning off work, and they were again a no call/ no show. When we called, we were told they didn't come because it was too hot to go in the attic (at 8 AM), and they were coming the following day, which they never cleared with us. When we said we would be going a different direction, the receptionist happily agreed. We have never experienced such incompetent and inconsiderate "service." Save your time, and look literally anywhere else for your project needs.