Fantastic experience purchasing a truck here. I worked with Robert (sales) and James (finance department) and they were both a pleasure to work with and really great guys. Robert provided a no pressure buying experience and was upfront, transparent, and honest throughout the pricing/negotiations. I knew what truck I wanted to look at and didn't have to deal with the normal dealer hassle of, "well sit down let me show you other options," and then try to upsell you on something else. He handed me the keys to the truck I wanted to see and told me to take it for a spin and when I got back he didn't try to pressure me into an immediate sell. When I did decide to buy the next day, James had everything ready to go for paperwork by the time I showed up to the dealership and had me out the door in my new truck in under an hour. Overall, if you are looking for a no hassle buying experience, this is the place to buy your next truck. Can't recommend these guys highly enough. Hands down best car buying experience I've ever had. read more

Whitmore Chevrolet - Car Dealers Near Me - West Point, Virginia

This dealership has super served my auto/truck needs with excellent customer service. I'm thankful they go out of their way to make sure I'm getting everything I want. I had a specific Silverado in mind, which model, color, everything. Their team kept me engaged and the day my Silverado arrived I was like a kid at Christmas! The fact that they gave me much more than I expected on a Tahoe trade in was icing on the cake. Everyone I met at the dealership was friendly and helpful. Just a completely fantastic experience all around. read more

Purchased a brand new 2021 Tahoe from Whitmore. All service, everything done by Whitmore. Starting in 2023 vehicle started making a noise. Finally in February 2024, someone in service could recreate the noise. Vehicle was dropped off on 2/22/24 at Whitmore (still within full 60,000 mile warranty), and after several weeks they figured out that the differential needed to be replaced. Unfortunately, GM advised they did not have the part in stock and didn't know when they would. Today, April 19, 2024 I received a call that my vehicle was repaired and ready to be picked up. No loaner vehicle, no rental vehicle covered and no vehicle to drive for 2 months. Picked up my Tahoe today and was charged $20 because they had to put gas in it because of all the test driving. I have never been so disappointed in a local business. read more

Absolutely appalled at the utter disrespect this establishment has shown. My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss LT was in stock at a local dealership (Whitmore). We were off on MLK day, and planning to purchase a truck after all of our research; and a bonus that we could support a local business. However, when we arrived on the lot (9:15am) there were no other customers, but yet no one came out to greet us -- we had to go in and ask for assistance. Once inside, my husband inquired about a test drive. The sales representative (while still sitting at his desk), asked my husband what his credit score was, my husband informed him that he had outstanding credit. Next, the salesman, still sitting asked, "well do you have a co-signer lined up? Because that's a pretty pricey truck!" Absolutely appalling and completely disrespectful! Never once did this individual introduce himself nor offer any information about the vehicle. He did however assume that my husband must be too poor to afford a "pricey" truck, advertised at $50k (the going rate for trucks nowadays) just by walking in the front door. Outraged, I called and asked to speak with the owner so we would have an opportunity to discuss; but he too has refused to return any calls. Ultimately, we drove to Priority Chevrolet in Chesapeake and purchased that "pricey" truck with no issues! Do not recommend this dealership; please find other alternatives. read more

My transmission went out on my truck and i took it to them. It was expected to take a week for the part to arrive but i let them know id be moving out of state in a week. Everything was under warranty but they were able to replace my transmission, my brake system vacuum, the vacuum belt, the AC belt, changed the oil, and rotated the tires in just 4 days. Great customer service, high quality work, and well under the expected time. This is the best dealership I've worked with from Virginia Beach to Yorktown and I recommend going with them over all the others. P.S. if you're debating going to priority chevrolet, don't waste your time. Just go to Whitmore. read more

Very good experience purchasing vehicles here! It was nice to already have all the paperwork completed before I had to come pick up my truck. All I had to do was sign and drive away! read more

Richard and Brian went the extra mile to help me with a boat repair. Brian actually came to my home as I couldn't operate the boat safely and it would never had made it to West Point dock. He drove the boat to the dock after some modest repair and I met him with my trailer and brought it to Whitmore Chevrolet who does a terrific job with boat motor repair. Highly recommended! read more

I have a 2012 Silverado 2500 HD that has been giving me fits with the DEF System. I had it at another dealership and all I got was the run around and then told it was ready only for it to code again on my way home. The next morning I called Whitmore service and they brought me right in and have talked to me the whole step of the way. They have a customer for life with my truck, they are honest and have worked very hard to resolve the issue and get me going again and they are super friendly on top of that. I couldn't be happier with my experience and I will highly recommend them to anyone that asks about a dealership. read more

I found what we thought was the vehicle we had been searching months for online across VA and made the over hour drive there to see the vehicle. I should have know something when pictures of the vehicle are never updated on the website for over a month listed. The vehicle was perfect and exactly what we wanted. Test drove and asked to talk pricing. Never was taken to an office, never offered to sit down and chat, was brought a business card with the list price(above kbb) + tax title tags and advised it was non negotiable. Really????? This truck was liked by the dealership and had 2000 miles put on it in the month since it was listed. They don't want to sell it because it is being driven by the dealership owner. They could have saved me time by telling me that and taking it off the website before I drove 60+ miles to waste my day. I have never been to a dealership that wouldn't even entertain a discussion on price or felt more unwelcoming. Lesson learned. If you are going here, look to pay list price plus tax, title tags. They clearly don't need to sell anything it seems or maybe there are enough people down that way willing to pay list price on things. read more