Great service and very knowledgeable staff. The selection of paint is extensive. I only wish prices…read morewere more reasonable.

Excellent selection of paint and supplies for do it yourself people to professional printers…read more Friendly staff with helpfulness and advice

Highly recommend Olivas for all your countertop needs. The entire team is professional, kind, and…read morepassionate about their trade. Helen met with us at their warehouse to talk us through their products and share with us samples of the exact material used in their installations. Eduardo and his crew arrived promptly on the day of the install, including demo of our old counters and kitchen sink, and immediately got to work. Our new countertops and sink (final connections by others) was complete in under 6 hours! They cleaned all the demo'ed material and product up and even constructed a modified sill/ledge over our oven/stovetop better than we could have imagined. Thanks, Jake & Rachael (Western Springs, IL)

I worked mostly with Helen and Eduardo here, but everyone there seemed really friendly. From first…read moremeeting them to finishing the install, it took less than a month (new home). They were able to get us the exact same granite and quartz that I brought in samples of (from a larger granite place). They were really helpful with explaining the different stone and helped us make a decision based on a couple options we compared. The installation/craftsmanship is flawless. We did a kitchen island, kitchen counters, and a fireplace surround. All around awesome experience. Do not hesitate!! It's a family business and we felt very well taken care of, and much better that we went with them vs the other places we were looking at. Thank you Olivas!!!

I purchased a new exterior Mahogany door for my house and i wanted a certain stain color on the…read moreoutside of the door and a stain color to match my existing oak colored stain on the interior. I knew i made the correct decision to come to the JC Licht paint store in Joliet Il. Ray Ferguson the store manager took the time and patience to work with me to get the perfect look i wanted. Ray Ferguson is a real asset to the JC Licht company and I have sent numerous people to that store for their painting needs.

mike and bill are my best friends. go to this store. bestest ever. every customer smiling. so…read morehappy. beautiful.

My negative review did garnish a lot attention from Great Escape (Joliet) upper management…read more I was truly surprised to receive calls from a board member and regional manager. Had a nice sit down with Tony and he was very empathetic with my issues and was sincerely apologetic! Was extremely generous with a store credit for inconveniences and a continued promise to ensure customer satisfaction personally. I sincerely appreciate the level of attention I received from my original customer review.

This review is for the service department, not a store location. I called service to send someone…read moreb/c my hot tub was making noises there were not normal. I have had the hot tub for 3+ years. I knew there would be a $100 trip/travel fee and was told labor charges would apply if anything was done. The first thing the tech said to me was there was nothing wrong, nothing to fix. There was nothing extreme at that time, but it was obvious to me that something wasn't right. The tech then told me I messed up the chemicals most likely (my issue was w/sounds moving through the pipes in the hot tub and how the jets were working/blowing out water, not sure how chemicals would cause that and they were on point at the time the guy came (he didn't check so couldn't say otherwise). He stayed for another 20 minutes repeating that to me, to the point I had to ask him to leave b/c there was no point of him staying. I was shocked when I saw the invoice where he charged $30 labor. After i was told I would be notified and approve any labor before it took place ... and noting he did not do any labor, he told me it was all find, so how was there labor? When I called to complain I was told the $30 was for when he offered to clear the reminders that flash across the screen. Mind you that was not part of the original complaint, nor did I ask for it, or was I told this would be "labor". The manager at the service place didn't seem at all bothered about this scenario then offered a $30 gift card to make up for the labor charges. Great, but the fact that no one is concerned I got charged labor for "nothing is wrong" and just wants to send a gift card rather than address the issue is sad. ***Fast forward to 32 days later, my hot tub failed with flow issues and not heating (things that make the noises I called TGE out to look at and was told nothing was wrong). I call back, met with the same condescending manager who tells me since it was past the 30 days I would be charged another $100 trip fee. That close of a window, after the tech told me nothing was wrong and had to be asked to leave and charged labor services there should be a grace period when the hot tub fails. My HT broke within a few months of purchasing, but it was under warranty so no issues. So, I would definitely NOT recommend buying anything from TGE b/c once your warranty is up, they don't care and will make it extremely maddening/frustrating. I ended up calling another service to come out and fix it and that is who I will be going with. TGE has the lowest trip/travel fee, but that is probably b/c the labor charges start right after they get to your house even though they tell you nothing is wrong.. that is how they recoup the difference. They have 40 complaints in 3 years through the BBB and majority is surrounding the service department with the same complaints/stories I have. Beware.

I have honestly never had such a helpful experience from any establishment before the way I've had…read morewith this one. Kevin and Matt the store manager have gone above and beyond to help me open my contractors account and have been in contact with me every step of the way, I would literally go out of my way to give this store any and every business I have. I'm sure the rest of the employees here are great under their management but have not yet had the privilege to interact with them. I've went to other Sherwin Williams stores in the past and had god experiences but here they literally help you every step of the way from simple questions to educating you on the products they offer. Keep up the great work guys!

Just a totally lucky chance that I stopped at this store for a paint estimate. Not my neighborhood…read morejust happened to be driving by. What a great experience! David the manager was sooooo much more than just helpful! He made sure i would receive the best price and then suggested a color that turned out to be absolutely perfect!!!!!! I will drive out of my way from now on to receive this amazing customer service!

It's very very important that you pick your location and get to know your home crew…read more If you buy tools, they typically have three different quality grades by three different brand names in each different department ; (their Atlas name in landscaping department vs their Bauer in power tools). I always buy higher quality if it could be dangerous like a aluminum oxide "blade" for a right-angle grinder. They are absolutely the leader in the field of safety equipment. When COVID-19 struck they voluntarily donated everything on all of the shelves UNITED-WAY is the umbrella organization that distributs to the other organizations. Always register your email pronto, Always buy the warranty.

Perfect for tools on a budget. Maybe you need disposable tools? Quality isn't overly great. But…read moreif you need a tool for the occasional use or one time use, This is the place. They have sine things decent. Check the prices. Name brands might not be the cheapest here. In a pinch they will do.

Very Nice place.Been doing business with this family owned business for 40 years. The whole staff…read moreand their service is very very good. I just recently bought all new living room furniture, kitchen furniture and I am very happy with the price and the extra time and effort they give me to walk me through the store and show me just what I was looking four. Great place would recommend. Thanks to Craig and all the staff . George A

Well I left a review here a couple years ago. Didn't like the place then and still don't. I guess…read moreI had forgotten they were rude the last time. Well....some things never change. Went in and was greeted (well actually not greeted because she said nothing, I had to initiate the conversation) by a woman who I now know was the owner. She was so unfriendly. She acted like it hurt to wait on me. I can see why the place was empty. I know I shouldn't have, but I made a purchase. Do you know she never even said thank you? Unbelievable. And it doesn't end there. The two delivery guys....just as rude and unprofessional. Left chunks of mud on my floor. No booties? Come on guys. I couldn't wait to get them out of my house. You know they always say "Buy Local". Wished I didn't and I will never again from this place. Word to the owner....a little kindness and appreciation for your customers can go a long way. Try it.

We have gone to this neighborhood store for a long time. They are the nicest people & treat you…read morelike family. They are like family. It's a nice place to pick up something you need or essentials. JB

They almost have everything. Groceries, hygiene needs, tobacco, ice cream. You name it. Very…read morefriendly owners and staff.