who has two thumbs and reviews a paint store? This guy! I usually review restaurants or bars, plays…read moreetc. But when you have such an exemplary experience it merits a stellar review. The service is the best I've ever had while shopping for paint and the staff is exceedingly knowledgeable and professional. if you want the very best quality and service this is your place.

Excellent customer service. Cindy was very helpful, knowledgeable and friendly. This kind of…read moreservice makes life easy!! Thank you!

This used to be a Benjamin Moore retail store but has now been bought by the J.C. Licht line of…read morestores - YAY. J.C. Licht runs a number of stores and they are anything but sleepy. They have a great array of products and stand behind what they sell. Referring to the pictures for this JC Licht store, only the last one that shows the storefront has anything to do with this store. All the other pictures are for marketing, and none of them are found in the store. But that said, this is a good store for paint and painting supplies. I look for great things from this outlet. I had need to get some Old Masters wiping stain and found what I wanted here. The customer service here was over the top. Even though I purchased just a small can of stain, they went to the trouble of spinning it so it was well blended...something that is not always offered at competitors. I will be back.

Amazing staff. Ryan and company walked me through the Graco sprayer. It worked like a charm. I…read moreonly bought 5 gallons of the Benjamin Moore dryfall for my ceiling. The sticker shock scared me from buying two. So naturally I ran out and my poor wife ran back with the kids and dog. Ryan happily processed our payment over the phone and met my wife curbside. The product was amazing and worth the change. We only have 8.5 foot ceilings and I would say 90% of the paint literally dried to dust before hitting our basement floor. Worth it! First time shopping there and I felt valued. Bravo

I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

We had Alex one of JC Licht's installers come out to install our new blinds. Their wonderful…read moredesigner, Virginia measured perfectly for. Alex was just wonderful- very personable and kind! He did an excellent job! Top notch!! Thank you!!

A most helpful paint store! First of all, the paint! We've found Benjamin Moore Paint, while…read morecosting more than others, goes on easy, and holds up to years of dare I say it.... abuse. The employees are helpful and are not upset when asked to mix up small samples. No wonder why many paint professionals are often found here. If you're in a hurry, don't come first thing in the morning, that's when we've found them most busy.....

Extremely helpful, informative service. Came in with a specific color in mind & Kevin helped me…read morefind it. He even carried my paint to the car for me. I also appreciated that he didn't try to up-sell anything. Even when I said that my cutting in brush was a little stiff & crunchy, he told me that it would come back to life if I just soaked it. I will be back again!

Wow Mike & Dan are awesome! Really know there stuff and go the extra mile to make you feel as if…read moreyou are part of the process. If you are a contractor or s homeowner make sure you visit the Bolingbrook location they will surely take care of you like family!!

Had a great experience at this location, while purchasing paint…read more I didn't know what all I needed, and the sales staff, was very helpful. I also appreciated the COVID precautions. I will definitely buy paint here, over a big box store, for the personal attention, by experienced staff.

They are always knowledgeable, helpful and friendly. Alan and Kiley went above and beyond to help…read moreme choose colors. Highly recommend!

I was sent here from the Lisle shop because they had no stock and was told that this location…read moreshould have something like 6 cans of paint of the variety I was looking for. Well, either their computer system was not up to date or they had a busy morning because they were all out. I really don't understand how these paint stores can have no paint! The clerk upgraded me to the next level of quality (which would have been a bit more expensive) without charging for the upgrade, since they didn't have what I wanted to buy. Sherwin-Williams paint is expensive (paint is $$$ anyway these days); I only went with it because that was what my handyman said he uses. Glad I finally got the paint, but overall this was a frustrating shopping experience.

I go to store to buy paint. Bestest day ever! Better than my birthday! I looking to paint genuine…read moreone-of-a-kind winking friendly Russian garden gnome. Gift from Uncle Gerard. I frolicked over to in Plainfield JC Licht and find kindness and love abounding from every smiling face. Just like my gnome! Jan is bestest. Help me so thorough and knew exactly how to paint gnomes most beautifully. She give me paint, advice, and joy. Jan knows just the mostest perfect pink for my gnome's rosy cheeks! Uncle Gerard will be so proud to display my gnome at the 2023 Iowa Gnome Convention. Forever grateful. All my thanks and many gratitudes. Merry Christmas JC Licht Jan!!!

I ordered paint and primer on-line and chose this store for pick-up…read more I got a confirmation email and text stating that my order was being mixed and would be ready for pick-up at 10:00am the following morning. I arrived at the store around 3PM and was told by the person at the desk that it was not ready and that he did not receive an order. I showed him my emails and he somehow found the order and told me that he could not fulfill the order as his store does not carry the primer. I asked how the order was taken if the inventory was not in the store. He had no answer. I asked if he could just substitute another primer and fulfill the order and was told that he could not do that. asked if he could check with his manager and he informed me that HE was he manager. I tried several different approaches to get my order fulfilled and each time I presented an different scenario I was told no. He then got on the phone and called two other store asking for help in cancelling my order. I told Carlos (the Manager) that I did not want it cancelled and he ignored me and finally told me he did not like my attitude and asked to leave his store. I traveled to another location where I was treated like a King. The Asst. Manger found my order, substituted a Primer, and apologized for the way I was treated at the Plainfield Store. He told me that this is how it should have been taken care of in the first place! i would deffinately steer clear of the Plainfiled store and travel a bit further to get the treatment like a customer should.