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    Sherwin-Williams Paint Store

    3.3 (3 reviews)
    Open 10:00 am - 4:00 pm
    Updated 3 weeks ago

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    1 year ago

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    1 year ago

    I always shop here when I need paint, or paint related items, for my projects. The staff at this store is always polite and helpful.

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    5 years ago

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    3.7(3 reviews)
    2.1 mi

    I go to store to buy paint. Bestest day ever! Better than my birthday! I looking to paint genuine…read moreone-of-a-kind winking friendly Russian garden gnome. Gift from Uncle Gerard. I frolicked over to in Plainfield JC Licht and find kindness and love abounding from every smiling face. Just like my gnome! Jan is bestest. Help me so thorough and knew exactly how to paint gnomes most beautifully. She give me paint, advice, and joy. Jan knows just the mostest perfect pink for my gnome's rosy cheeks! Uncle Gerard will be so proud to display my gnome at the 2023 Iowa Gnome Convention. Forever grateful. All my thanks and many gratitudes. Merry Christmas JC Licht Jan!!!

    I ordered paint and primer on-line and chose this store for pick-up…read more I got a confirmation email and text stating that my order was being mixed and would be ready for pick-up at 10:00am the following morning. I arrived at the store around 3PM and was told by the person at the desk that it was not ready and that he did not receive an order. I showed him my emails and he somehow found the order and told me that he could not fulfill the order as his store does not carry the primer. I asked how the order was taken if the inventory was not in the store. He had no answer. I asked if he could just substitute another primer and fulfill the order and was told that he could not do that. asked if he could check with his manager and he informed me that HE was he manager. I tried several different approaches to get my order fulfilled and each time I presented an different scenario I was told no. He then got on the phone and called two other store asking for help in cancelling my order. I told Carlos (the Manager) that I did not want it cancelled and he ignored me and finally told me he did not like my attitude and asked to leave his store. I traveled to another location where I was treated like a King. The Asst. Manger found my order, substituted a Primer, and apologized for the way I was treated at the Plainfield Store. He told me that this is how it should have been taken care of in the first place! i would deffinately steer clear of the Plainfiled store and travel a bit further to get the treatment like a customer should.

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    Preferred Painting & Services - Preferred Painting- Derrick

    Preferred Painting & Services

    4.2(78 reviews)
    5.9 mi

    We were looking for quotes for painting our main level, we ended up receiving 7 quotes in total,…read moreand Derrick was by far the knowledgeable, reasonable and accommodating of all of them! We wanted to convert the honey oak trim to a solid color and they understood the process entirely! His team met all of their deadlines and work entirely flexible with our schedule. If you're looking to hire painters, look no further!

    In looking for a company to paint the trim of the outside of our home, we were referred to…read morePreferred Painting. 03/04/24 Received quote/contract with details - some details standard and some specific to our job. We have a ranch home, our paint job excludes door, garage door and shutters, includes only wood trim. 03/06/24 Issued check for $500.00 deposit to secure job 04/25/24 Deposit check was cashed While the weather prolonged the start of our job, Preferred Painting failed to touch base with us. My husband had to reach out and find out when we were going to be 'on the schedule'. We had finally reached a point where we were told the power washing would be done, it may be Thurs, July 25th or Friday, July 26th. That changed to Friday, possibly Sat. Friday, July 26th at nearly 6:00 PM Abraham arrived to power wash. 06/26/24 power washing of the trim was done, completed in less than an hour and a half. The siding was NOT power-washed even though we agreed to the extra charge for it to be done. We were told the crew would be at our home at 7:00 AM the next morning to start painting. 06/27/24 one guy showed up by 7:00 AM, a second guy showed up a couple hours later and Abraham a number of hours after that. Painting started, but job not finished. Before leaving, Abraham informed my husband that a second coat of paint was needed in certain areas of the trim, as more paint came off during prepping and scraping than anticipated, and there may be an additional charge. Derrick then texted and advised us of the additional charge. The amount specified seemed high. I presented some facts to Derrick, about the situation and his crew, and asked him to consider the same when adding the additional fee. I was not asking him to not charge us, I was asking him to consider all that had already happened when coming up with the amount of the additional charge. Derrick stated the amount he told us is his standard amount and since we were at an impasse, he would have his guys come back to drop off the paint and we could finish the job ourselves. My husband then talked more with Derrick, they came to an agreement on an additional cost and Derrick confirmed Preferred Painting would be completing the job they started. Derrick reached back out and shared his appreciation of the talk. Rain again caused delay. 07/30/24 we were notified that another job had to be finished over the next couple of days so the crew would be back on Friday. 08/02/24 Abraham and another guy arrived by 7:00 AM. It was clear that Derrick had spoken with his crew, as Abraham was rude and unprofessional. The guys were gone around 9:00 AM. Abraham did not confirm that additional work was to be done or that the job had been completed. Abraham did NOT do a final walk through, he did not advise me they were leaving - they simply left a can of leftover paint at the front door and disappeared. From our experience with Preferred Painting, the contract is a mere formality and not truly followed. The standard portion of the agreement requests that someone be home at the start of the job for walk through before the work begins, and at the end of the job for a walk through to confirm completion. In checking the job, we found some areas that were very poorly done. Derrick was notified of his crew simply leaving and was sent some pictures of the unacceptable work. We asked Derrick to come check the result. 08/06/24 Derrick came to walk through; we pointed out that the power washing had not been done as it should have been done (entire home). We also pointed out the areas of the trim where work was not completed. Derrick agreed to have his guys come back to finish up. Derrick also agreed to credit us a portion of the charge for the power washing as it was not completed as expected. 08/09/24 Followed up with Derrick to find out when someone was going to complete our paint job. He informed us that Abraham was working in the city and finishing Monday. Here we are again, being delayed for a different job. 08/13/24 Derrick informed us he will be sending out another one of his guys. 08/20/24 Derrick confirmed Jose will be coming to finish painting on 08/21/24. 08/21/24 Jose showed up on time, assessed all that needed to be done and completed the job. Jose was friendly and thorough, he also confirmed completion of the painting. Walk through was completed and final payment was issued. No one has control of the weather, but the fact that our job was put on hold so the crew can complete other jobs was not understood. Preferred Painting left us to believe that we were less important than their other jobs. Derrick reached out to confirm completion and apologized for the delays. While the end result is satisfactory, it was discouraging that we were not valued as a customer.

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