0/5 Took my cat to get her nails clipped and to get some…read morenail caps put on, no problem! Well I was so nervous for being 5 minutes late for the appointment, but ended walking around sweating in that hot store for half an hour after I got there before she was taken back. Not 5 minutes later, Andria S. called me asking me if I was still in the store, I was, she says that my cat had scratched her with only one nail clipped, that she could not finish the appointment and that I needed to come back to the grooming desk to pick her up! *sarcastic gasp* Wow!! I am shocked!! My cat scratched a complete stranger that is clipping nails, which she hates. I felt a little sorry about her getting scratched, but that's part of the job when you work so closely with cats. It's your job!! Then, when I get the counter at the grooming center, my cat is in her carrier which is sitting on the counter COMPLETELY ALONE!! Seriously, you left her sitting there for anyone to walk by and just pick up her carrier! Andria S. the highly recommended and beloved groomer couldn't even wait the 2 minutes it took me to get to the grooming center, and speak to me face to face- like a decent human being!! No she had already started working on the next pet on her agenda! DO NOT RECOMMEND!

Great customer service the crew is right on point with it all and in all the right Areas and…read moreways! I will definitely be back!

Linda has always done a wonderful job grooming my Shihtzus. And was so caring and concerned as I…read morelost one of my furbabies. She does more than grooming she loves the babies she grooms.

Highly recommend my sisters shitzu looks great. Friendly staff will go back.Did just what I asked…read morenails were done just right.

Carly at Petco in dalton does an amazing job with both my dogs…read more Sassy has very long hair which is so hot in the warmer weather. Carly cut her hair really short which both me and sassy love! Thank you Carly and Petco for having talented groomers!

I got a new puppy and went to Petco in Dalton ga to get a few things for the new puppy I was…read morelooking for a chew toy for him and see a sign 50% off so we looked and found a toy, and then went to pay only to find out it was not 50% off. As you see the 50% was the largest print on the sign but in smaller writhing's was buy one get one 50% off. See this is where the 1st scammers started was in Stroes luring in the elder people to buy the stuff at exuberant prices. When I asked the young girl at the register after she added up out total about the 50% off, she laughs and said oh it gets everyone they make the 50% off the biggest thing on the sign but if you would read the whole thing it said, buy one a regular price and get one at 50% off, (scammers). As I voiced my thoughts to the Petco associate, she just laughed and said it get everyone I will never give Petco and more of money I do not like scammers Thanks Ron the ripped off customer

Their pets are over priced Be careful when you go in I came…read moreout owing &7,000 for a mini schnauzer

livi was so nice! Had such a great experience. Definitely will be coming again. They were kind and…read moreinformational. Made my whole week? the puppies and the people!

I've been to a few vets before, but this is the first Clinic whose Dr. actually listens and takes…read morecare of pets. My dog is getting the help he needs, thanks to this pet clinic!

HHorrible experience. My ex and I co-parent our dog, and she and I are on wonderful terms. I set up…read morean appointment and requested pain evaluation and anxiety evaluation as the dog is 10 years old and has worsening hip dysplasia and recent housing changes have caused her anxiety that's causing her to lash out at other dogs in the household. I have a behaviorist that is coming to the house to evaluate the situation between the dogs and make recommendations, and she asked that I have a pain and anxiety evaluation before her visit to the home. I made it clear that I could not make it to the appointment due to work and that I'd be having my ex bring our dog in, and to reach out if they have questions. They weren't allowed in the building due to construction, even though other dogs were coming in and out. They waited 45 minutes on the sidewalk for a tech to come out. Didn't even see the doctor. The tech did not evaluate for pain or for anxiety. The tech did not call me with questions that my ex couldn't answer. No evaluation at all, just wrote prescription for heartworm and flea & tick meds and sent them away. I called this morning to ask about the situation and spoke to the very tech that visited them on the sidewalk. He ignored the fact that I set up the appointment and made very clear what I needed at the appointment. Instead he kept reiterating that my ex didn't have all the information to questions that he had. He ignored that I had made specific examination requests. He ignored that I had already mentioned that I have a behaviorist. Regardless of what I said, he kept falling back on his own assumptions. Rather than listen he chose to be rude. We will no longer be visiting Zutilla clinic, which is a shame because previous visits have been great. This place has gone down hill significantly. Customer service be damned.

Definitely great for rescues! Dr Robyn and Dr Laura do a fantastic job of helping save lives!read more

Had my female Bernese Mountain Dog spayed here today!! The staff was INCREDIBLY CARING, NICE, and…read moreEMPATHETIC. The service that my dog received, I truly could not have asked for anything better. Highly recommend My Kids Have Paws for ALL your pet care.