They are amazing I took my baby Maddie for a 1st appointment about a week ago they did a great job…read moreand once I met the owner when I picked her up I feel confident that we will continue to do business with Top Dawg Grooming Angie Miller and Maddie Jane Miller

The best groomer in town! very kind & passionate about what they do. would recommend to everyone!read more

I boarded both of my Great Danes with Four Paws. They were wonderful! They kept me updated through…read moretext, worked through issues with my oldest Dane that was going through some separation anxiety, and made sure we were updated when we asked about them. They were super nice upon drop off and pick up and answered any questions I had about their stay. The only issue we had would be getting ahold of them over the phone before their stay, but we sent a text and everything was answered quickly. Thank you four paws! We will definitely use you guys again in the future!

I was called that my dog had trouble walking. My boyfriend rushed 2 hours to pick him up and he…read morecouldn't walk with pee and poop all over his butt and fur and open wounds on his legs from laying on the concrete. He was obviously in paid for 5 days there and no one bothered to say anything or call earlier and when they did call acted like he just had trouble walking but everything was fine otherwise. They. Could have killed my dog. He is 12 years old and I had to put him in kennel as my dad had emergency brain surgery. My father has only a few months to live and I just wanted my pets to be safe and cared for as I dealt this family matters and my dog is instead tortured and left to sleep in own pee and poop for 5 days rotting on concrete with open wounds as his legs pressed into the hard floor. He is a great pieranese.

They always treat my baby kind and cut her hair just like I like it to be cut! i hi recommend them…read morenice fast and very convenient

it was my Luna-gators first groom, she was terrif going in but these sweet souls took time to sit…read moredown with her and get acquainted till she became comfortable. when I left to let them do their job luna was smiling and in the tub! she can be a handful and they handled her with so much care. not to mention that I had personal issues going on and they went out of their way to still accommodate her and make sure i was able to have her groomed. 10/10 recommend!!!!

They lost my appointment. They shaved my dog without consulting me. Then, she had a razor burn that…read morethey didn't show me. They could be more organized.

I wish I had listened to the previous reviews…read more There are serious issues with how this grooming business is run, starting with their outdated scheduling system. Everything--from appointments to pet details--is handwritten, which looks unprofessional and feels disorganized. It's clear they're in desperate need of a digital overhaul. But worse than the disorganization was the experience my dog (and I) had during our visit. Here's what happened: * 9:00 AM: I dropped off my dog for her scheduled grooming appointment. I was told I'd receive a call when she was ready. * 12:34 PM: I hadn't heard anything, so I called to check in and confirm they had my correct number (given their handwritten system). I was told they were fully booked and that someone would call me--but no update was given on where she was in the process, or if she had even been started. * 2:30-2:45 PM: After talking to friends and confirming that waiting over 5 hours with no updates was unreasonable, I decided to go get my dog. * Around 2:50 PM: I arrived--not because I was called, but because my dog had now been there nearly SIX hours. When I asked for her, I was told she wasn't ready and that I needed to pay before they would release her. * I requested a discount, as I had just been told she was only partially groomed. The staff said they couldn't approve that. * 2:55 PM: I paid the full grooming fee of $51.50 for incomplete service just to get my dog back. She now has to be taken to another groomer to finish the job, particularly her face and possibly other areas that were left undone. This experience left me deeply concerned--not just as a customer, but as a pet owner. Grooming can be stressful for pets, and leaving a small dog kenneled for six hours without a potty break is unacceptable. There was no communication, no apology, and no accommodation for the delay or incomplete service. This raises several serious questions: * Why are they booking more appointments than they can reasonably handle? * Why charge full price for only partial service? * Why keep dogs kenneled for hours on end when proper scheduling and staffing could prevent that? My dog--and all dogs--deserve better care than this. 0/10. I do not recommend. Response to owners response: Her response tells me exactly what I needed to know about doing business here. Exaggerate, embellish, accuse, and fail to mention anything that matters.

I am new to the Tunnel Hill area and I have two yorkies and needed a groomer so I went on google…read moreto find one. Jessi's Groom Room was one of three that was near my home so I called and made an appointment with her. First she gave me the run around about my shot records from Tractor Supply in Cartersville Ga. She wanted me to screen shot them and send them to her, which I did but that was not good enough so then I was asked to go to her house for a meet and greet so she could examine them better and give her my new address. She then when on and on about how I need to give her notice before canceling an appt, which I did not do. Then, we set up another appointment. This time I was about 20 minutes early so I called her and asked if it was ok and she said yes bring them in. When I walked in she asked me to sign in and put my address down I told her that I am new to the area and didn't know it right off hand and that I would have to go back to my car and get it. I asked her if I could leave my dogs and I would be right back she told me No they can't be on her property with out a proper address. She then FOLLOWED ME out to my car, harassing me and demanding that I provide her my address, which I did. THEN she said she was not able to do the appointment today and that I would need to reschedule. MIND YOU, she was already given my address at the meet and greet A FEW DAYS AGO. I have never experienced so many issues scheduling a dog grooming appointment in my life. Nor, have I ever been treated with such disrespect as a paying customer. Needless to say I will not be returning and strongly recommend finding someone else more professional. If I could give ZERO stars, I would!

jessi is the very best groomer ever. I have 4 mini schnauzers & have used her services for 5 years…read more she does an excellent job & is great about getting you in quickly. She treats my furbabies as she would her own. I have to drive a little further to get to her but she is well worth the extra drive. I would never consider using anyone else. She is very nice & friendly & easy to talk to. She never complains when my furbabies are over-due grooming. Thank you Jessi for caring for my furbabies. We will see you soon!

I love the caring and loving people here. They are so kind and supportive. I always have a great…read moreexperience. I take all of my pets here.

I took my dog, Olive, to this practice when she wasn't eating, drinking, and her back legs were…read moresplaying. She was also walking with her back toes folded under sometimes. The staff was friendly! They treated my girl very well with compassion and sweetness! They were able to diagnose, take blood work, and send her home with medications and recommendations within an hour. They offered me tissues when I cried. I would definitely take her back! Also, my pooch pooped in the exam room out of nerves and they cleaned it up and told me not to worry about it...it happens. They care about pets! Happy to report that Olive is feeling better already. The puffiness in her face has gone down. Her appetite and thirst have returned and she's running around like she used to!

We needed to board our dogs overnight to have new kitchen flooring put in the next day. They were…read morevery accommodating and easy to find. We will consider them in the future.

Our dog always seems very content at Bed & Biscuit, so we feel confident about leaving her there.read more

Absolutely Love them , Brittany is so wonderful with my Cute . I highly recommend this place.read more