I am new to the Tunnel Hill area and I have two yorkies and needed a groomer so I went on google to find one. Jessi's Groom Room was one of three that was near my home so I called and made an appointment with her. First she gave me the run around about my shot records from Tractor Supply in Cartersville Ga. She wanted me to screen shot them and send them to her, which I did but that was not good enough so then I was asked to go to her house for a meet and greet so she could examine them better and give her my new address. She then when on and on about how I need to give her notice before canceling an appt, which I did not do. Then, we set up another appointment. This time I was about 20 minutes early so I called her and asked if it was ok and she said yes bring them in. When I walked in she asked me to sign in and put my address down I told her that I am new to the area and didn't know it right off hand and that I would have to go back to my car and get it. I asked her if I could leave my dogs and I would be right back she told me No they can't be on her property with out a proper address. She then FOLLOWED ME out to my car, harassing me and demanding that I provide her my address, which I did. THEN she said she was not able to do the appointment today and that I would need to reschedule. MIND YOU, she was already given my address at the meet and greet A FEW DAYS AGO. I have never experienced so many issues scheduling a dog grooming appointment in my life. Nor, have I ever been treated with such disrespect as a paying customer. Needless to say I will not be returning and strongly recommend finding someone else more professional. If I could give ZERO stars, I would! read more