I come here pretty regularly, mostly because it's super convenient to my house. Overall, it's a good car wash--not perfect, but definitely good enough that I keep coming back. My biggest complaint is that this place is BUSY. I drive a pretty large truck, and the way the entrance and car wash line are laid out can make it difficult to get lined up properly. There just isn't quite enough room to make the turn comfortably. Every once in a while, an eager beaver behind me pulls up too close, and then I can't back up a little to straighten the truck out. A little more space in that area would make a big difference, especially for larger vehicles. Price-wise, I think the membership makes sense if you wash your vehicle more than once a month. It's only a little more than paying for an individual wash, and then you can come back as often as you want. For me, that makes the value pretty reasonable. The wash itself is fine. Nothing extraordinary, but it gets the job done. It's convenient, consistently busy, and the membership makes sense if you use it regularly. Not perfect, but good enough--and apparently I'm not the only one who thinks so because there always seems to be a line. read more

WhiteWater Express Car Wash - the whip - Car Wash Near Me - Cypress, Texas

ABSOLUTELY AVOID ANY KIND OF SIGN UP for membership FROM THIS COMPANY! I haven't had an account or been to this place in over a year and come to find out they were pulling monthly charges that got by me until my taxes. I went by and they show I didn't even have an account. I've called and emailed and called with no response at all. I'm reporting this business to the BBB next if I don't get a call back. I was just refunded for several months of charges and will continue to be refunded for services not rendered. read more

This is a popular location so it is usually pretty busy. They do a good job of cleaning the front before you go in but sometimes I have a lot of soap on the back window. They have plenty of spots to vacuum and dry. One time a worker even offered to help me with the bugs on the front. Good customer service just wish it wasn't so busy at times. read more

Aubrey, one of the employees here at Whitewater express it's gotta be one of the coolest employees I've ever met through any of the businesses that I spend my money with. I recommend 10 star if they let me for any of my family and friends or anyone reading this review very recommendable place to come for great service great price and great employees. read more

Always great service and a place I genuinely love coming back to. The membership prices are unbeatable!

Great car wash! I love the workers and The amenities. It was a great experience. Clean establishment read more

Great service and super friendly staff. My car came out really clean and shiny, and the process was quick. Definitely worth the price. I'll be coming back for sure. read more

Have been to this location several times when i travel to Houston! Last visit was great! Had sooo much pollen and bird poop on the suv. Mike really helped me pick the right wash to get it all off and leave my white suv sparkling clean! Great service with a smile, and very pleasant to work with! THANKS MIKE! And thanks Whitewater. read more

Aubrey did such an amazing job!!!! We have a wagoner and it was BLASTED with bugs!!! It was horrible. We were worried they wouldn't even let us bring it through the wash. Aubrey didn't flinch. First shot, got it handled!! AMAZING! read more

I love going here, basically go a few times a week and always able to get my car nice, clean, and shiny. The service workers are very polite and helpful the second you ask. 20$ for unlimited washes, vacuums, and cleaning products is a great value. read more

WhiteWater Express Car Wash - Car Wash Near Me - Cypress, Texas

Don't go here! My car looked exactly the same after the wash. Bird droppings still on the windshield. Total waste of money!

gary was patient and nice! it was very nice facility got in n out of the place and the workers were very nice as well

I was a regular customer until today. I went by to get my truck washed which I do regularly, and the sales guy who always bugs me and has been getting more aggressive and rude lately, came over to harass me again about a membership which I have told him I don't want. I told him I can handle paying for the wash myself and that I don't need help, and he told me I should just go over to the carwash at HEB since I don't want what he's selling. I put it in reverse and left. I will never be back. The staff at this place are rude, aggressive, and downright nasty when you don't want to buy a membership. My advice is to avoid this place at all costs. You'll find less aggressive sales staff at your local used car dealership. read more

I accidentally locked my keys and phone inside of my car. Matt made sure to help me out with contacting my family to bring me my spare key. It really made my day!! read more

paid for top wash, it didn't clean, tires weren't shined, bugs still on grill and Sid mirrors, left water spots. terrible and won't be back! read more

Took my Tesla in for car wash and the car wash damaged my paint and my car accessories. The manager takes no responsibility and they blame it on your vehicle stating that the machine never malfunctions. I would take a step further to sue them, but I would spend more money and time on trying to sue them them repairing the damage myself, I will not come back to this car wash and definitely will never recommend it. Not even to my worst enemy. this machine scratched my vehicle and broke my mudflaps, as well as yanked off my hub cap wich they blamed it for the damage read more

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Emmanuel went above and beyond to take the time to pre-wash my filthy car a bit extra today. He also brought me towels and air fresheners. I always have a great experience at my Cypress WhiteWater Var Wash! read more

If your car gets damaged or the front left rim gets scratched, forget it. Management never contacts you back, even if you reach out multiple times. When someone gets back to you, they tell you it was already there when reviewing the video. Of course, you can't see the video... A few staff members have said management will fight all claims and rarely compensate. The Fairfield location has not been trustworthy. read more

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I wouldn't give any stars if I could this is why each and every time you go to one of these locations there's different staff. Kyle @ 28342 Hempstead Rd Cypress, TX 77433 was rude and disrespectful! Not to mention disgusting his nose was running and he continued to wipe it and touch the computer screens. I will be taking my business elsewhere too many car washers out there to deal with rude staff. read more

Quick and does a good job . I wish the people at the beginning would do a better job at the initial scrubbing but other than that it's good. I also wish the pricing was more affordable. read more

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So I have been using their service now for a couple of months. Overall I am very satisfied but there are a couple of items that I must say. I drive a truck and the mats are large and the mat cleaner that is available is not large enough, the only other complaint I have is that the air hose did not work the last time I was there, I also do not like that the basic package does not include tire shine and it is extra, i purchase a bottle of tire shine and spray on myself. There should be a family plan, I have 3 vehicles that I get washed their. Other than that I will continue to use them. read more

Thr new owners are doing alot of good things. I appreciate the towels. however, the management needs to do something about all of the pot smoking and extremely loud music while people vacuum their cars. Sadly, it's becoming a little scary while you're vacuuming your car and definitely annoying with the noise level. someone came around and asked me to write a review. I told them that they need to do something about these two things and the guy kind of giggled and said oh sorry, but we still write a review. So here's my review... read more

I went to the Cypress White Water Car Wash Express. I waited in line, when I got to the front, I spoke to the young man at the gate that i had a lot of bugs on the front end of my vehicle. He said he'd see to it that the front end was powerwashed so I wouldn't have to go through twice. When I was finished with the wash, I pulled in in the bay to dry off & vacuum my car. That same young man, whose name is Javier, met me with clean towels for my car & he even worked on the front end of my car & got the bugs completely off. I'm totally impressed with the great customer service I received. This is THE place to go for car washes. I hope Javier waits on you! read more

Do not recommend. Used service on July 25 6pm. My side view mirror was damaged while washing. They showed me how their machine damaged my mirror in the video but insist not responsible for any damage to your vehicle. Be careful, their machine may stop for some reason and then start working. This process will cause the damage. They may don't care my complain since they have enough customers. If they don't fix this issue, more side view mirrors will be damaged in this location. read more

WhiteWater Express Car Wash - Do not recommend. Used service on July 25 6pm. My side view mirror was damaged while washing. They showed me how their machine damaged my mi - Car Wash Near Me - Cypress, Texas

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I have requested in person to cancel my monthly service back in April 2021 but they kept charging my credit card every month with the amount of $25 (not sure what package this one is) till todays date, that is almost 17 months and close to $420 . once I asked these guys they simply refused to address it and no refund at all on top of that they ask me to go to my bank and file a dispute...and today they simply deleted all my records from their system...so be careful and keep eyes on your charge.. I am very disappointed with their staff attitude. Highly not recommend and not sure how many other people will be having the same issue so please keep checking your statements. read more

They don't have hand drying service but the place does a pretty darn good job for a drive thru the dryers actually worked good too. The attendants are really nice and do a great job as well. I'll def be back read more

The lines get backed up and rather than guide the traffic in it becomes a feeding frenzy with people trying to cut in line. The lady out there guiding traffic did a poor job. She went to the back of the line guiding customers over which forced those waiting further up the line to get cut. The vacuums are getting backed up with people now waiting in parking spots for things to free up causing yet another opportunity for people to cut in line. Sorry but my time is valuable and I don't appreciate someone's mommy or daddy getting preferential treatment. Disputing today's charge because I didn't get adequate service. I am going to shop around at the numerous other spots around. read more

I just purchased my membership and I'm loving it! Good service, very convenient location! :-)

they automatically signed me up for the monthly membership and now I can't get anyone on the phone to cancel it. when I try to cancel online it says I don't have a membership. if I don't have a membership why are they charging me 40.00 a month ‍‍ read more

Christian always does a great job when I come through! Extremely polite and a hard worker. He deserves a raise as he will not accept tips. Great value for the unlimited package especially when you drive a black vehicle. They use a "prep gun" and brush to start the cleaning before going through the tunnel. There are free vacuums, mat cleaners and air hoses to clean the inside of your vehicle. A microfiber cloth is provided when you sign up for the speed club. read more

I selected a $9 express wash and it was "okay". Not great, not bad. You have to pay additional for tire shine. There is an employee that washes off the headlights and windshield before you go through the carwash, but it was more of a gentle glide over rather than a scrub. I prefer the $12 Buccees wash (tire shine included), or the $12 Cypress Station express wash where the tire shine is also included AND an employee HAND DRIES your car after! read more

I don't know how people give a bad review on a car wash.... if you think this is not adequately washing your vehicle wash it yourself. Free vacuum machine with free air compressor hoses. I use to spend easy 3 bucks on a vacuum before this was here. People go get a price check on a full detail to a local dealership If that is what you are looking for, this is simple car wash. read more

This car wash does a good job washing my car! They have air with the vacuums so you can dry off the rest of your car that doesn't dry with the blow dryers! Never had a problem and if I do they have always taken care of us! read more

On Sunday and Saturday the Carwash should be opened until 7:00 during the summer when the sun stays out past 8:00 pm.

Great car wash! They have different car wash options/packages that are also available in monthly passes. I purchased a monthly pass, which if I wash my car 4 times in a month it will have paid for itself. There is an attendant that preps your car with the brush before you go through the wash- this is a nice touch. Great car wash with great options! read more

Tried this place out and got the monthly pass for the $29.99 one. Not bad, I was hesitant that my dirty car would not be really clean after one pass. They do have a person at the entrance to direct wheels, and to wash/prep your vehicle before entering. Did a good job, just the backside may need hands on to wipe the small areas. Overall happy with the service. The vacuum are great and works well. They have the mats washer if you need mats washed for the fabric. They stated if have the plastic covers they can power wash it as well. They have tags that can be placed on windows to speed things up if a unlimited package is purchased. Try it out, this place is great. Gone every week to make use of my membership. read more

We stopped by to get off the army of love bugs that had attacked the front of my white vehicle. We bought the $9 wash and they were adamant about scrubbing and getting them off before sending us through the car wash! The floor mat machine vacuums AND shampoos the mats which is awesome. However, the real five star rating is our car wouldn't start when we tried to start it because of our battery! We informed an employee that we were going to walk across the way to get cables and another employee said, "I have some!" And they jumped our car and we were on our way. So friendly. We are forever grateful :) will be back read more

Ryan and Chase were phenomenal!!!!! I highly recommend them to anyone if you have an issue. The determination these two had to get a pesky sticker off my car was incredible. Hands down the best customer service I've ever had!!! Incredible people!! read more

I am a loyal plan member of WhiteWater Express Car Wash. It's a great wash for a great value. I really enjoy coming to this location because Eric has great attention to detail when prepping my car to go into the wash. He really takes the time to scrub down the car especially if there are bugs. I'm always very satisfied with his customer service skills and his dedication to providing an ideal car wash experience. read more

Went to wash my car today and as I was cleaning the inside of my car Jay wiped the bugs off the front of my car that the car wash could not get read more