I would give 100 stars if I could. Sometimes when a merchant makes a mistake they go to great…read morelengths to make it right with the customer. In my case, it was MY mistake, and the merchant (despite being busy with other customers) went to great lengths to fix MY mistake. That kind of customer service is extremely rare and I would HIGHLY recommend anyone in the area do business with Fairway Tire. They were lifesavers!!! Service was above and beyond!!! Thank you so much!

Jacquelin is fantastic! Helped us out and even called a competitor when they couldn't help! We…read morebought a new tire and will be back soon for any other needs.

I made an appointment to have new tires put on my truck over the phone. I was told over the phone…read morethat my total would be 855 out the door. When someone tells me that to me that means after ALL charges that's the total, but when they told me the total it was 905. When i told them the quote over the phone they said that didn't include mounting balancing and tax. I have had a a lot of tires put in before and all other dealers tell you the installed price. So why would a company try to scam an extra 50 bucks from you just to get a bad review? While I was there they tried to convince an old lady that she needed a brake line fluid flus. Who the hell has ever even heard of that. Then the guy who is putting on my tires just leaves the shop right in the middle of the job on his little e bike and leaves me waiting there while he is off doing who knows what. WTF who does that? They told me my appointment was at 11 and finally after two hours I get to leave. If that's the shady way they do business than that was my last set of tires at Mavis. Do yourself a favor and go to Alray. Every time they tell me a price on tires that's what I pay. I'm pretty sure that's what people expect, you know doing what you say your going to do. Who would have thought that.

I called around to get "Out the door" prices for four Hankook 16" tires installed, balanced, etc…read morehere's my results: White Tire,759-9310,GRAYSON,$632.00 Mavis,610-8335,Bella,$746.20 Allray,754-0382,Eddie,$697.00 Discount Tire,322-2309,Blake,$734.52 Discount Tire,322-2309,Female,$746.20 Walmart,754-0878,John,$670.00? Blue Ridge T Co.,758-5096,Corey/Sue,$635.67 MR TIRE,Lenoir,John,$810.00 I was careful to take notes, tell each dealer the same things and to confirm that the price quoted would not vary when I was checking out. Of all the firms I called, only Grayson at White Tire mentioned a 3% charge if I paid 'with a card.' Grayson offered the best price, but I messed up and went with Cory at Blue Ridge Tire Co. I think it was because they'd done work for me on my Kubota as well as my old sedan. When I called to order the tires, I asked if I should come by with the credit card because Cory 'had to order' the tires. He said, no need, you can pay for them when they are installed. I made the appointment and called the next day to ask if the tires were in, speaking to Sue and telling her my name, the tires ordered an specifically the net net price Cory had negotiated $635.67. She told me to come right in and I did. It took about two hours. The mechanic was very helpful and precise - he torqued the lugs manually and helped load and tie down my 'old' tires as they had great tread left. When I went into the office to settle up, tendering my credit card, Sue told me I would have to pay an additional 3% if I put it on a card. When I objected and told her the deal Cory had made and that she had not changed when she told me to come in, she stood her ground and sent me off to BB&T for the cash. The receipt she tendered made no mention of the install, balance, TPMS check, warranty and listed $00.00 for LABOR. When I asked her about this unique approach she said "That's the way we do it." If you ask me, if it ain't illegal, it's surely suspicious behavior. By the way, Sue did have a little black sign among the clutter on the counter. And it said something about the 3% charge for credit cards. But I never saw it until I went to pay what I'd negotiated with Cory and Sue over several phone calls during the preceding two days. They 'GOT ME' over less than $25 instead of earning a customer for life, they earned a lifetime of free advertising, for anybody but! My advice, call them and get their price - but don't let them do the work if they don't mention the Surcharge for credit cards while you have them negotiating on the phone. Caveat Emptor! As dubya Bush famously tried to quip "Fool me once, shame on you. Fool me twice, shame on me."

Great service Thank you Michael for helping us out with our…read moreRV tire! Honest place of business

This dump of a business is a huge rip off. Cheap bad quality tires should be their motto. Had 4…read moretires replaced that were only 4 months old but the car was damaged. Looks like they took it for a joy ride and then denied doing any damage. The fix cost me more than the tires. This business should close.

I was referred to them by some friends of family members. After work I went by to see if they'd…read morecheck one of my tires. Never been there before, and I didn't see any parking but I know at my oil change place you just drive up to the bay and they come out to ask what you need. So I saw an empty bay and drove up to it, but after about 30 seconds when nobody appeared, I turned off my car and started getting out to go inside when a truck pulled up behind me and the driver laid down on the horn. And then again and again so I cranked my car and a mechanic at the bay beside me looked annoyed and motioned his arm and told me to move. So I did as quickly as I could and just kept going ...no idea where they expected me to park so I left. I didn't want to even talk to them after that. The worst part is that they clearly see I'm a female by myself and obviously could've used some polite guidance. If anyone from Bolick's is reading this, consider that not everybody pulling up is a repeat customer--some of us have never been there before and are used to just pulling up to a bay and a kind person coming out to talk and say something like "pull around here, or you can park over there" anything except just sit there and look mad and blow the horn and wave me out of the way. I could've been a repeat customer but I don't ever plan to return.

good service they stand by there work and are great people ive done bussiness with them for years…read moreand will for a long time

I cane in needing inspection sticker and u had a screw stuck in one of my tires. They got to me…read moreimmediately. Professional staff, clean waiting room. Everyone was nice, super fast service I was in and out with in 30 minutes. We have used them in the past for inspection and have always been fast, and friendly. Thank you to the staff at MR.TIRE we appreciate you!

Went in for new tires & alignment and asked for brake inspection. Receptionist efficiently got me…read moreset up and so far so good. When picking up the vehicle, there was dirt & grease over the bill, the alignment results were not covered & no mention of the brake inspection. The vehicle never pulled to the right until after their "alignment". After turning around and taking it back, they worked on it again and a technician it for a test ride. while it was getting later and later, the test ride employee decided to run personal errands and was gone for 30 minutes and came back with his groceries. I was then told the car still pulled to the right and was suggested to try another Mr. Tire. The errand running technician left grease on the car and rags in the seat and forgot to give me my keys.

As a customer service-oriented person, I try to see the positive side of everything, but also know…read moreif you don't service your customer, someone else will . It stands to reason, people sometimes have an off day; however, with the most recent experience(s) I've had, with the lack of service at the Lenoir Walmart Auto Service Center, I'm very frustrated with the staff. I purchased my tires at this location and have them rotated (free of charge) every time they need it. I was having my oil changed here also until recently. My main reason for this posting is to advise others if you are looking for complete and competent, customer service, you may want to look elsewhere. When I inquired on how they handle their service appointments, it's first come, first serve. So, when walking in to get service, you're looking at a minimum wait time of 1-1/2 to 2 hours before they even begin service. I understand service takes time, but there seems to be a shortage of staff, lack of concern for the customer and things just do NOT flow smoothly. I have witnessed (on multiple occasions) a male associate taking personal phone calls while in the midst of consumers waiting for help. I originally chose Walmart because some of the independent locally owned shops have limited operating hours that do not fit my lifestyle. Since Walmart, has varying hours I thought this would be more convenient for me. However, after the most recent experiences, I'll find a way to maintain my vehicle from the independent service centers.

I went to get a battery installed on 1-29'22. I was told it would be an hour and 2 and a half hours…read morelater they still has not touched it. They evidently either forgot or just did not care. I just left. The Lenoir Walmart auto service will never get any business from my family again.

Animal Abuse Alert: the owner and staff members working a few days ago refused efforts to retrieve…read morea kitten from under a hood on their lot who had evidently been stuck inside a car for 24+ hours while they listened to her cries, telling customers to ignore it. They had to be threatened with legal action but wouldn't open the hood and stood by while rescuers tried to coax the kitten out for hours. Hot and severely dehydrated, the tiny kitten was finally rescued when the owner took 5 mins to open the hood. If you value humanity, this is NOT the place to take your business.

I like to support businesses that are run by people with compassion & integrity. This man couldn't…read morebe bothered to open a van hood to let a rescuer retrieve a kitten stuck inside. The kitten was dehydrated & starving. It is likely there are others that didn't make it. I was told it only took a few minutes of his time but Partners for Cats had to threaten him with the sheriff & animal control to get him to cooperate. Seriously? Be a better human being.