Prior to me purchasing my home, Bill, his son and his daughter came out to complete my inspection…read more I thought I was getting great service because of the number of inspectors and his son used a drone. Turns out I was wrong . I had to mention items to Bill that were obvious issues (like a defective window and a bedroom door that would not close properly. Fast forward... we closed on the house and then find out caps were still on the master shower drain and the laundry room drain. Bill's son came and removed the caps (had to drill through one of them). Next, the roof over our basement door started leaking and there was a puddle in our basement everytime it rained, and our gararge is next to the basement entrance, so the garage wall had water damage which eventually turned caused mold. Bill's son took responsibility because his dad was out of town and no longer responding to my calls. Bill's son attempted to fix the roof and brought over sheetrock to replace the wall that had mold on it, however the roof continued to leak and the wall was never replaced. They both eventually stop answering and returning my calls. A lot of things were missed due to their oversights.

They were prompt, friendly, and knowledgeable. The only thing I can think of that keeps this from…read morebeing a 5 star review is the amount of detail in the report. Otherwise, I have no material complaints from this service.

I loved how easy scheduling an appointment was through their website. I looked through the reviews…read moreon here and based on who was available, I booked Emily with less than 48 hours notice. I got confirmation promptly. You do have to sign a liability waiver and pre-pay, but it's pretty straightforward what is and isn't included. Emily arrived promptly on time and wore a mask throughout the inspection as a COVID pre-caution. She is very thorough and professional. The inspection went quicker than expected, but she was very patient in answering my questions. She is extremely knowledgable about construction, codes, and quickly caught onto the areas where I needed her information to help us make decisions. I really appreciate the fact that I got the full report emailed via PDF in less than 24 hours. The report is easy to read, full of pictures and call-outs, has appropriate categories, and the level of detail addressed our concerns buying a well-loved home that has been around longer than me. Emily is responsive and I appreciate her emphasizing her availability to go over the report or our questions anytime. I would highly recommend Building Knowledge and would definitely seek-out Emily's availability if you are looking for inspections in the Atlanta Metropolitan Area.

Worst and least useful home inspection report that we've ever received. The first report consisted…read moreof a PDF attachment and a link a completely different PDF file. The PDF attachment listed two "concerns" involving smoke and carbon monoxide detectors but no other information--most importantly, no discussion positive or negative of any of the other parts of the home that were inspected. The linked attachment listed three other concerns and noted that the HVAC couldn't be tested because of the cold weather--again, no discussion of any other parts of the home. We followed up with the inspector, who indicated that there was an issue with the computer system that generated the reports. A day later (as the due diligence period is ticking), the inspector posted a longer report. The report was missing some of the items from the first report, so ANOTHER report was posted. However, the final report mostly added pictures with almost no extra text. This is the first home purchase where we have not been able to accompany the inspector, and we really regret it. The reports were not up to a professional standard, and I STRONGLY recommend looking elsewhere.

Mr. Harold did a fantastic job inspecting our prospective home. He combed our house like a fine…read moretooth comb. He is very meticulous. You don't have to worry about him telling you what you want to hear or rushing through the job. He is very genuine and honest in his evaluations. His findings are now being addressed by our seller. I highly recommend him especially if you are like myself and my husband who are not trusting of most people. You won't regret hiring him for your home inspection.

Beware of Pelorus Upon our arrival to meet the inspector…read more He had already gone through most of the home. We asked how things were and his exact words the home is very clean, No issues from what he could see I ask about specific items and again No issues. It's a really good home. Here is what happened next.... We trusted this company to provide a thorough and professional evaluation of the home prior to purchase, but unfortunately, several serious issues were not identified in their report. Most notably, we discovered a rodent infestation in the attic, which poses both health and structural risks. (Rats & Flying Squirrels)This issue should have been clearly visible and documented during the inspection process. The presence of droppings, signs of nesting, damaged and chewed electrical wires and insulation. No mention in the inspection. We recognized Pelorus is not the expert with regard to rodents but we would expect any basic full home inspection would at least call out what was visible to the eye. There were also several active entry points for Rats, Squirrels, bats and other wild life, that were apparent upon further review by a pest control specialist. And our own eyes. In addition to this, we have identified other hazardous conditions that were not called out in your report: 1. Electrical Panel Risk? The panel was flagged by 2 different licensed electrician as insufficient and not in code due to 1. its history of recalls & a serious fire hazard, due to not having a surge protection or tripping feature. This inevitably will cause the unit to run "hot" and cause a potentially dangerous situation. This was a significant safety concern that should have been noted. 2. Master Bathroom Tub Not Sealed or mounted to Floor. This is very dangerous in that it is easily movable and could cause an accident while attempting to take a bath. This is a basic item that should have been observed and reported. Their reputation to provide "Certified & KnowledgeableInspectors" was not what we received. We trusted that they would stand by their brand & make this right. These oversights caused us considerable inconvenience and unexpected expenses. We trusted & relied on your expertise to assist us in making an informed decision about the property. However, the lack of attention to these critical issues has undermined our confidence in the home that we have purchased. We requested a formal response to the complaint, including an explanation of how these items were missed and what steps their company will take to address this matter. We also asked that they review their inspection procedures to prevent similar oversights in the future. We provided several photos for review. We had planned to make some small non structural changes to the home and then move in.... Well as we got into a few areas this is where these issues became blatant. We invited Roland out to the home to take a look at our concerns, he came out and spent the entire time looking for an opportunity to turn this story around and report us to the city inspector. Roland called me to not apologize for the oversight but to say I see your construction is larger than I expected. Send me a copy of your permit otherwise I will report you to the city. As noted earlier no plans for structural changes. They came out we showed our basic work and permits for replacing plumbing and Electrical only. Roland then sent a letter essentially giving us an opportunity to sign off on receiving $150 refund in exchange to sign off on dropping any further or future claims. Of course we did not agree. I'm not sure how they received 5 rating on google, my guess is folks just don't have time to bother with this fight. It's taken us at least 4-5 months to share our experience. I would definitely not recommend this company.

We had an unfortunate experience with this inspection company. We purchased a home that was…read morerenovated by the seller just prior to listing. After we moved in, we discovered by chance that the upstairs hall bathroom was still connected to the old plumbing system and had not been connected to the new plumbing system that was installed during the renovation. Luckily, one day after closing on this house, our exterminator was inspecting the crawlspace at the same time that the cleaners were running the hall bathtub and found the water to be gushing into our crawlspace (see photos). We notified the inspector and seller, who was able to send their contractor quickly to repair the issue. The inspector, Jack, was professional during our inspection but missed this abandoned pipe in our crawlspace and the water that would have gone directly into the crawlspace if he had run the bathtub. Unfortunately, this company is calling this a "latent defect" and denies our request for a refund of the $500 inspection fee. It is the responsibility of the inspector to check at a minimum that when a bathtub is run, the water is not draining directly into a crawlspace. We are super disappointed in the company's response as they are not taking ownership of this blatant miss and using fine print to avoid responsibility. My hope is that this does not happen to someone else who may not be as lucky to catch this huge issue so quickly!

Horace did an incredible job on my inspection! Not only did he do a regular inspection but also…read morecovered a mold inspection for a better price than many quotes I got around town (saved me around $100-$300 dollars). He took photos and wrote detailed descriptions of any repairs, info, and maintenance tips. He inspected the roof with a drone that provided high quality photos. I highly recommend hiring Shivers for your home inspection, great price and customer service!

I had him to perform a inspection on my soon to be home today and the service was outstanding! He…read morewas on time and very efficient with the inspection. He informed me step by step what he was looking for and doing. I have a report that states everything that was found and discussed. For outstanding service , affordable pricing, and efficiency please give Horace a call!!!

Teddy was very professional. He answered all my questions and more. He is very knowledgeable. He…read moreis definitely a buyer's home inspector.

Buying a home can be a really stressful process. Juggling so many things at once can be…read morenerve-wrecking and tiresome, but when it comes to Home Inspections, Eagle Eye made it super easy. Mr. Goodrum was kind, professional, and very insightful. I learned so much about DIY projects and what I'd need to fix them during our time together. I'm very pleased with my choice!

Michael inspected a home we have under contract. We have bought and sold homes in Atlanta, NC, and…read moreFL and have worked with several home inspectors over the past 40 years. Michael is, by far, the best in the business. He conducted a very thorough inspection of the property. He verbally reviewed his findings and compiled a meticulous written report exceeding 50 pages. We will use this document as we move forward with the knowledge of how to further improve this beautiful home. I highly recommend Michael for any home inspection need you may have. He's a keeper!

If you are looking to buy a house, I would 100% recommend using The Inspection Company. Michael…read morecame out stayed at the house for about 6 hours to check everything out. I got the very detailed report the very next day. It included pictures, recommendations and all the permit information. In a couple more days I also received the recall information for all of my appliances. No doubt, I won't ever use anyone else.

My goodness where do I start! John was so awesome. He did a very thorough home inspection. He…read moreexplained everything in detail including any recommendations. He was timely and just awesome. His technology used during my inspection was impressive! I felt like he was family and wanted to make sure my the home I selected was going to live up to it's expectations. Thank you so much John for doing my inspection. I plan to tell all my friends! You have been extraordinary and I will always use your service for home inspection

We worked with John at Whole House Home Inspections. He was professional, on-time, easy to talk to…read more& honest. He provided a detailed, thorough pre-drywall inspection of our new home. He walked us through the list of the most important findings, highlighting any potential issues in person as well as providing a comprehensive and detailed inspection report. We could not have been happier with the service, and would highly recommend his services!