Prior to me purchasing my home, Bill, his son and his daughter came out to complete my inspection…read more I thought I was getting great service because of the number of inspectors and his son used a drone. Turns out I was wrong . I had to mention items to Bill that were obvious issues (like a defective window and a bedroom door that would not close properly. Fast forward... we closed on the house and then find out caps were still on the master shower drain and the laundry room drain. Bill's son came and removed the caps (had to drill through one of them). Next, the roof over our basement door started leaking and there was a puddle in our basement everytime it rained, and our gararge is next to the basement entrance, so the garage wall had water damage which eventually turned caused mold. Bill's son took responsibility because his dad was out of town and no longer responding to my calls. Bill's son attempted to fix the roof and brought over sheetrock to replace the wall that had mold on it, however the roof continued to leak and the wall was never replaced. They both eventually stop answering and returning my calls. A lot of things were missed due to their oversights.

They were prompt, friendly, and knowledgeable. The only thing I can think of that keeps this from…read morebeing a 5 star review is the amount of detail in the report. Otherwise, I have no material complaints from this service.

Beware of Pelorus Upon our arrival to meet the inspector…read more He had already gone through most of the home. We asked how things were and his exact words the home is very clean, No issues from what he could see I ask about specific items and again No issues. It's a really good home. Here is what happened next.... We trusted this company to provide a thorough and professional evaluation of the home prior to purchase, but unfortunately, several serious issues were not identified in their report. Most notably, we discovered a rodent infestation in the attic, which poses both health and structural risks. (Rats & Flying Squirrels)This issue should have been clearly visible and documented during the inspection process. The presence of droppings, signs of nesting, damaged and chewed electrical wires and insulation. No mention in the inspection. We recognized Pelorus is not the expert with regard to rodents but we would expect any basic full home inspection would at least call out what was visible to the eye. There were also several active entry points for Rats, Squirrels, bats and other wild life, that were apparent upon further review by a pest control specialist. And our own eyes. In addition to this, we have identified other hazardous conditions that were not called out in your report: 1. Electrical Panel Risk? The panel was flagged by 2 different licensed electrician as insufficient and not in code due to 1. its history of recalls & a serious fire hazard, due to not having a surge protection or tripping feature. This inevitably will cause the unit to run "hot" and cause a potentially dangerous situation. This was a significant safety concern that should have been noted. 2. Master Bathroom Tub Not Sealed or mounted to Floor. This is very dangerous in that it is easily movable and could cause an accident while attempting to take a bath. This is a basic item that should have been observed and reported. Their reputation to provide "Certified & KnowledgeableInspectors" was not what we received. We trusted that they would stand by their brand & make this right. These oversights caused us considerable inconvenience and unexpected expenses. We trusted & relied on your expertise to assist us in making an informed decision about the property. However, the lack of attention to these critical issues has undermined our confidence in the home that we have purchased. We requested a formal response to the complaint, including an explanation of how these items were missed and what steps their company will take to address this matter. We also asked that they review their inspection procedures to prevent similar oversights in the future. We provided several photos for review. We had planned to make some small non structural changes to the home and then move in.... Well as we got into a few areas this is where these issues became blatant. We invited Roland out to the home to take a look at our concerns, he came out and spent the entire time looking for an opportunity to turn this story around and report us to the city inspector. Roland called me to not apologize for the oversight but to say I see your construction is larger than I expected. Send me a copy of your permit otherwise I will report you to the city. As noted earlier no plans for structural changes. They came out we showed our basic work and permits for replacing plumbing and Electrical only. Roland then sent a letter essentially giving us an opportunity to sign off on receiving $150 refund in exchange to sign off on dropping any further or future claims. Of course we did not agree. I'm not sure how they received 5 rating on google, my guess is folks just don't have time to bother with this fight. It's taken us at least 4-5 months to share our experience. I would definitely not recommend this company.

We had an unfortunate experience with this inspection company. We purchased a home that was…read morerenovated by the seller just prior to listing. After we moved in, we discovered by chance that the upstairs hall bathroom was still connected to the old plumbing system and had not been connected to the new plumbing system that was installed during the renovation. Luckily, one day after closing on this house, our exterminator was inspecting the crawlspace at the same time that the cleaners were running the hall bathtub and found the water to be gushing into our crawlspace (see photos). We notified the inspector and seller, who was able to send their contractor quickly to repair the issue. The inspector, Jack, was professional during our inspection but missed this abandoned pipe in our crawlspace and the water that would have gone directly into the crawlspace if he had run the bathtub. Unfortunately, this company is calling this a "latent defect" and denies our request for a refund of the $500 inspection fee. It is the responsibility of the inspector to check at a minimum that when a bathtub is run, the water is not draining directly into a crawlspace. We are super disappointed in the company's response as they are not taking ownership of this blatant miss and using fine print to avoid responsibility. My hope is that this does not happen to someone else who may not be as lucky to catch this huge issue so quickly!

Jake Acardi at Georgia State Inspections is one of the nicest guys you'll ever meet. But, most…read moreimportantly when you need a home or commercial property inspected he is one of the most knowledgeable and diligent guys you'll ever meet and you will be so glad he is working for you. Mr. Acardi was a builder for years so he brings all of his "inside" knowledge to bear on how a building was constructed versus how it should have been. He has now added to his arsenal of tools a device that can find water leaks that have everyone stumped. He recently tracked down a water problem for me, and I highly recommend him.

Anyone in need of a friend while purchasing a home need look no further than Georgia State…read moreInspections. Jake Acardi is one of those people that cuts through all the fluff that real estate agents throw at you and tells you the truth about any property you're considering to purchase. He is extremely thorough, and he delivers to you an absolute wealth of knowledge in a way you can understand and at a price that cannot be beat. My wife and I have been searching for a property for the better part of two years. Twice we have needed a home inspector, and Jake has been our go-to guy both times. He is punctual, friendly and obviously passionate about his chosen profession carries the right tools for the job. His extensive background in both commercial and residential real-estate as well as in contracting and home building has made him a living encyclopedia on building code, construction techniques, build quality, neighborhood history, ADA and fire code. I learn something new every time I meet him. Furthermore, when he doesn't have the information on hand or needs additional information, he goes out and finds it for you, and fast. When he delivers his report, it sheds the light onto the property like nothing else can, opening your eyes and leveling the playing field with the seller. Be aware that the real-estate market can be a dark and murky place, especially in these hard economic times. There are ruthless sellers out there who are practiced in the art of sweeping dirt under the rug so the untrained eye can't see it. Jake Acardi is your knight in shining armor, and he'll find that dirt and expose it for all to see. He has been solidly in our corner every time we've hired him, a man who obviously cares for the well-being of his client. Jake has earned our trust and our business for as long as he carries a FLIR and a ladder.

Mr. Harold did a fantastic job inspecting our prospective home. He combed our house like a fine…read moretooth comb. He is very meticulous. You don't have to worry about him telling you what you want to hear or rushing through the job. He is very genuine and honest in his evaluations. His findings are now being addressed by our seller. I highly recommend him especially if you are like myself and my husband who are not trusting of most people. You won't regret hiring him for your home inspection.

Not knowledgeable inspector. He comes up with a loooong list full of BS repair request just to make…read moreit look like he was doing something and make the client think that he was worth what they paid him. He could not even figure out how to turn on a simple ceiling fan with the remote despite of the remote being placed on the wall right next to the switch. He kills the deals. Strongly NOT recommended.

I've used Carl in a few inspections over the past few months and he's been fantastic. He's always…read moreresponding to my calls and texts and gives full explanation and guidance as it relates to any issues with the houses. I highly recommend him for any of your transactions.

Our home was inspected by Mark. He was absolutely incredible. Mark was communicative, clear,…read morethorough, and just a complete pleasure to work with. He worked with our schedule and found a time to complete the inspection when we needed it to be completed. He walked us through what he found, made recommendations and wrote a detailed and clear report. If you need a home inspection, I recommend Mark very, very highly.

I have worked with three different inspectors over the past several months and Labrador is head and…read moreshoulders above the rest. I hired Jamere after I closed on a rehab (I purchased the house as is) after the kitchen was gutted so we could see what was behind the walls and under the tiles. He found a laundry list of items that were not in my original report from another inspector and ranked the items of most importance. We started the inspection with my brain dump of dozens of questions and observations that I had made about the property. He did not rush me and answered ALL of my questions which were all over the place. Labrador is a rare find and the quality of work far exceeds the price point. Hire them today!

Jemere did an exceptional job on my new home. He was very knowledgeable, personable and thorough…read morewith his work. He took the time to answer all of my questions before and after the inspection. He even provided a full report within 24 hours of completing the job! I shared it with two professionals who both stated it was one of the most detailed, well-written ones they'd seen. My only regret is I didn't get to meet his sweet pup, Jake, and that I didn't post this review sooner. I highly recommend him for your home inspection needs. Outstanding quality and value. Thank you so much Jemere!

Teddy was very professional. He answered all my questions and more. He is very knowledgeable. He…read moreis definitely a buyer's home inspector.

Buying a home can be a really stressful process. Juggling so many things at once can be…read morenerve-wrecking and tiresome, but when it comes to Home Inspections, Eagle Eye made it super easy. Mr. Goodrum was kind, professional, and very insightful. I learned so much about DIY projects and what I'd need to fix them during our time together. I'm very pleased with my choice!