Worse experience ever! Dropped my wool coat off to be cleaned. Which I only wore once but it had picked up lint so I figured get let's get that taken care of. I had a pick up on a Tues but due to work wasn't able to make it until Friday morning of the same week. I go in and give my number and she tells me I already picked up my coat in which I told her no. Then she tries to tell me that someone else picked it up for me. Again I say no know one knew my coat was here. So she says give me a few hours to see what's going on. Ok I comply but then no phone call. So I called back and they now are asking for a few days! No! Then to add more they claimed my coat was old and had stains on it as if they were trying to get out of losing my coat. I showed them a picture of me in my coat as well as the purchase price from Sears and they still had the nerve to give me a hard time when they were careless with my things! BEWARE of this place. They will give your things to just anyone... read more