i used to bring my son's "forgot to wash" Tee Shirts and clothing here when he was in college....i…read morewould drop them off and pick up later or the next day...washed, dried, folded....in bags....Now I bring my winter comforters and or summer quilts....bring my own detergent and the gentleman takes care of me...so I've been a patron for 20 years....cash only!

Why the EFF is this place rated so high?! Not just on Yelp, where their only review is a 5-star,…read morebut every where else, where this dump got glowing reviews?! Apparently, the Maple Shade/Mt. Laurel/Moorestown area is a complete dead zone for "quality" laundromats. There are only a smattering of beat to shit, run down, mom and pop joints. Having gone to TWO others, that were somehow worse than this one, I decided to trust the reviews and head here. *Whomp whomp* Walking in, I notice all the usual malcontents that typically frequent a laundromat. There is a woman immediately complaining about the soda machine, and very aggressively telling another patron that dryer 9 is open. There is a guy with a Vietnam vet hat and BDU jacket quietly sitting off to the side; his coffee on the counter where the cash register is. The counter is empty. I notice that everything is coin operated, but there are no change machines. A man notices me confusingly looking around and asks if I need change. He takes me to the counter, and I hand him a $20, and he hands me back a pre sorted laundry detergent cap filled with quarters. Not trusting THAT shit, I go to the sorting table to verify that there was indeed $20 in quarters. (There were...the pre sorting system must be good. ‍) So, I go to wash and notice that washing machines are almost SIX. DOLLARS. to wash. Now, granted, it's been a LONG time since I was in a laundromat, but SIX DOLLARS FOR A MID SIZED MACHINE?! That seems super excessive. The small machines are Maytag commercial units, straight from the early 80s, and although they SAY $2.25 ON THEM, they are most certainly $2.75 to use. The dryers are .25 for 5 minutes, which, since washing is $5.75, they SHOULD be free. I got my clothes washed, (over $17 for 3 loads), but I will absolutely not be back here.

We go here for wash and fold service when our laundry piles at home get too deep to handle. We have…read morenow gone here 3 times and the folding has been consistently good. There are a couple of really sweet older ladies who call you "honey" and really want you to have a good rest of your day, wishing you well as you leave. I'm a sucker for great customer service, so I will keep coming back.

I came for my second time on Sunday August 9 around 2PM. it was an extremely busy day and no where…read moreto sit. i started my laundry stayed for a few minutes to make sure everything was okay and went to sit in my car for the time frame. I came back inside 10 minutes before my laundro cleaning cycle would end as i saw many people were finishing and leaving so i had the space to sit. i walked into an older women worker with short blonde hair screaming at me about how unbelieveable i am that i left and allowed my machine flood and she had to fix it and clean up my mess. i profusely apologized and explained that i did stay to make sure and unfortunately there was no room and i felt it would be safer for me to stay in my car and she continued to degrade me and talk about me ignorantly to other customers and i never felt more humiliated in my life. i will not be coming back. extremely disappointing that a mistake that i apologized for was taken to that level. she was unpleasant the first time i came as well. very disappointing

Very clean, well-maintained equipment and friendly and helpful staff. Whenever Wayne is there,…read moreeverything is tidy and organized (he even gave me a hand loading my baskets in my car). I see the same faces each week, which is really nice.

Really clean laundry mat that's affordable. Ryan is the only place saving this laundry mat when it…read morecomes to its customer service. Michelle specifically always has a piss poor attitude and is a complete asshole. It's her job to help customers and make them feel comfortable and she will help you but will make you feel like an asshole for needing help. Just today I was having issues with the app and she called me a Retard because apparently I didn't start the machine right and was having issues. So just heads up everyone. Great place, one amazing employee but the others can suck my dick.

It used to be a really nice laundry mat. A lot of dyers and washers are broken most of the time…read more The workers are friendly however and it is clean.

Great people to work with! New owner is making a difference! Would recommend giving this place a…read moretry!

This is the perfect place to do laundry if you don't have a washer and dryer at home. This location…read moreis sparkling clean and even has humongous washers and dryers for any amount of laundry. The person who has been there the several times I've gone there, is constantly wiping down the washers and dryers when she's not sweeping the floor! She's remarkable and very friendly and willing to help with anything you need. I'm pretty certain her name is Shay, and she does a wonderful job keeping this location fantastically clean!

The people who run and work at Richard's Laundromat have been nothing but very kind and very…read morehelpful to me. For example, when I first went there, I'd never been to a laundromat before and was quite nervous so I had some rather obvious and silly-sounding questions, like how to exchange bills for quarters, but the gentle woman behind the counter patiently answered my questions and made me feel welcome. As well, I've only ever seen her and other people who work there treat their customers fairly and courteously. I'm grateful for the people at Richard's Laundromat.

My hotel in Mt Laurel New Jersey had one washer and one dryer. Not only that the price to wash was…read more$4.00 and so was the price to dry. I did one load there where I even mixed darks and lights because one I was pressed for time (couldn't wait for another load) and two I was pressed with the price. So the following weekend I went online and found a few options. Some with lots of machines, a little further, some with a coffee shop inside, but this one caught my attention so I decided to give it a try. The place was very clean and well kept. Smelled very good. There was a very nice lady there working that seemed to know everyone that came in. You can tell there is definitely a local vibe in this place. The clientele was very friendly. The machines start at $2.50 to wash and $0.25 to dry for every 7 minutes. Can't beat that ! So I was able to separate my cloths this time, do 2 loads and be in and out in less then 1h30m. There is parking in the front. People can double park behind you if they need to quickly run inside. And there is additional parking in the back. The only thing I would add as a service to the customers is Wi-fi. Not a deal breaker but it would be nice to be able to sit in the car and wait while watching some movies on Netflix thru your laptop.

They have two huge washes, but we're out of order each time we went, their next size down washers…read morewere reasonably priced! They have a lot of big dryers!

Wonderful customer service. Brought in 3 king size comforters and one king size mattress pad. They…read morereturned it the same day and did a phenomenal job. I will use their services in the future.

My regular laundry mat was closed, so I decided to go to the next closest one. The machine I loaded…read morethe card with said it was in ballot when I went to get the ladies help she was cursing under her breath and rude. She fixed the card but it could've been done without an attitude. Old games that aren't even plugged up so they don't work honestly pretty dirty too. I left and didn't dry my clothes because she was so rude. Didn't want to give another dollar to that place go somewhere else where people are nice and the place is actually clean.

I'm a 67-year-old retired from the state of New Jersey I've been coming to this laundromat for well…read moreover 15 to 20 years and I've never seen it this rundown The ceiling looks like it's about to collapse the washing machines or all out of order it's very dirty in there fire hazard I'm thinking about calling the health department of the state of New Jersey to come and check this laundromat out