Super busy, hard to fine washers n dryers close by/together. Small establishment, not a lot of room…read morewhen crowded like it was when I went. Staff was friendly and helpful tho. If I go back I'll update review if needed.

DON'T DROP OFF YOUR LAUNDRY HERE!!Dropped off 3 bags of laundry here. Went to pick up the laundry &…read moreonly received 2 bags. I thought maybe they combined them so I went home looked thru everything & I was missing the laundry. Called them up & they stated they didn't have it. I went down there. Was told that they would look for it & call me back. About an hour later I get a phone call stating I never paid for my laundry. I stated I have the receipt & the attendant stated they called the wrong number. Then I get another phone call that they cant find my laundry and that I didn't pay for my laundry. I told them I was coming down there. By the time I got there they miraculously found the receipt ..but still my laundry was missing. I told them I wanted a refund & they lady told me she can't. It took a 1/2 hr of arguing to get my money back for a service that was not provided.

This a no cash establishment which requires you to get a laundry card that they charge you to get…read moreon top of that once you have the card and you want to upload more money you have to put a minimum of 10. I needed another 2 dollars to dry my clothes. What a scam. This is my first and last time. Don't nickel and dime people for the card that you installed a system that is a win for you and not your patrons. Second point have step stools in the place no one can see in the big load the dispensers for the. Detergent and the fabric coaster if even further back. I get you want to be updated but damn the prices are high enough to wash and dry you could at least not charge for the card I believe it was 3 dollars. It's a money grab for sure.

The lady who worked here was so helpful! The machines are clean and the room was nice. It is good…read moreto know this is available while I waited for my appliances to be delivered!

I came for my second time on Sunday August 9 around 2PM. it was an extremely busy day and no where…read moreto sit. i started my laundry stayed for a few minutes to make sure everything was okay and went to sit in my car for the time frame. I came back inside 10 minutes before my laundro cleaning cycle would end as i saw many people were finishing and leaving so i had the space to sit. i walked into an older women worker with short blonde hair screaming at me about how unbelieveable i am that i left and allowed my machine flood and she had to fix it and clean up my mess. i profusely apologized and explained that i did stay to make sure and unfortunately there was no room and i felt it would be safer for me to stay in my car and she continued to degrade me and talk about me ignorantly to other customers and i never felt more humiliated in my life. i will not be coming back. extremely disappointing that a mistake that i apologized for was taken to that level. she was unpleasant the first time i came as well. very disappointing

This is best laundromat I have ever gone too. Friendly and helpful staff. Everything is kept clean…read moreand best of all the dryers are free!!!!

Valerie is an awesome person. She is friendly and helpful. Highly recommended to any who are…read morelooking to do their laundry.

if I could give zero stars I would. I've been a loyal customer at this laundromat for over three…read moreyears, but after my experience today, I won't be returning. They ruined my comforter ON TOP of The staff being incredibly rude and pushy, constantly harassing customers for tips. The begging and demanding of tips has been the last few times I've been there and it's just out of control especially with the service they want to be tipped on. Today I was told that my fiancé "hasn't tipped the last three times," which is not only untrue but completely inappropriate to say to a paying customer. Gratuity is supposed to be optional and a reflection of good service -- not something customers should be guilted or pressured into. When we do tip, it's always $20 or more, but being treated this way after years of loyalty is unacceptable. To make it even better I attached photos of how my king size Casaluna comforter was returned to me. I sent it in perfect condition just a monthly wash & they return it with blue stains all over it. AND THEY WANTED A Tip?!?! lol the staff members name was Stephany Zolnoski. This place has lost our business for good.

Why the EFF is this place rated so high?! Not just on Yelp, where their only review is a 5-star,…read morebut every where else, where this dump got glowing reviews?! Apparently, the Maple Shade/Mt. Laurel/Moorestown area is a complete dead zone for "quality" laundromats. There are only a smattering of beat to shit, run down, mom and pop joints. Having gone to TWO others, that were somehow worse than this one, I decided to trust the reviews and head here. *Whomp whomp* Walking in, I notice all the usual malcontents that typically frequent a laundromat. There is a woman immediately complaining about the soda machine, and very aggressively telling another patron that dryer 9 is open. There is a guy with a Vietnam vet hat and BDU jacket quietly sitting off to the side; his coffee on the counter where the cash register is. The counter is empty. I notice that everything is coin operated, but there are no change machines. A man notices me confusingly looking around and asks if I need change. He takes me to the counter, and I hand him a $20, and he hands me back a pre sorted laundry detergent cap filled with quarters. Not trusting THAT shit, I go to the sorting table to verify that there was indeed $20 in quarters. (There were...the pre sorting system must be good. ‍) So, I go to wash and notice that washing machines are almost SIX. DOLLARS. to wash. Now, granted, it's been a LONG time since I was in a laundromat, but SIX DOLLARS FOR A MID SIZED MACHINE?! That seems super excessive. The small machines are Maytag commercial units, straight from the early 80s, and although they SAY $2.25 ON THEM, they are most certainly $2.75 to use. The dryers are .25 for 5 minutes, which, since washing is $5.75, they SHOULD be free. I got my clothes washed, (over $17 for 3 loads), but I will absolutely not be back here.

i used to bring my son's "forgot to wash" Tee Shirts and clothing here when he was in college....i…read morewould drop them off and pick up later or the next day...washed, dried, folded....in bags....Now I bring my winter comforters and or summer quilts....bring my own detergent and the gentleman takes care of me...so I've been a patron for 20 years....cash only!

The people who run and work at Richard's Laundromat have been nothing but very kind and very…read morehelpful to me. For example, when I first went there, I'd never been to a laundromat before and was quite nervous so I had some rather obvious and silly-sounding questions, like how to exchange bills for quarters, but the gentle woman behind the counter patiently answered my questions and made me feel welcome. As well, I've only ever seen her and other people who work there treat their customers fairly and courteously. I'm grateful for the people at Richard's Laundromat.

My hotel in Mt Laurel New Jersey had one washer and one dryer. Not only that the price to wash was…read more$4.00 and so was the price to dry. I did one load there where I even mixed darks and lights because one I was pressed for time (couldn't wait for another load) and two I was pressed with the price. So the following weekend I went online and found a few options. Some with lots of machines, a little further, some with a coffee shop inside, but this one caught my attention so I decided to give it a try. The place was very clean and well kept. Smelled very good. There was a very nice lady there working that seemed to know everyone that came in. You can tell there is definitely a local vibe in this place. The clientele was very friendly. The machines start at $2.50 to wash and $0.25 to dry for every 7 minutes. Can't beat that ! So I was able to separate my cloths this time, do 2 loads and be in and out in less then 1h30m. There is parking in the front. People can double park behind you if they need to quickly run inside. And there is additional parking in the back. The only thing I would add as a service to the customers is Wi-fi. Not a deal breaker but it would be nice to be able to sit in the car and wait while watching some movies on Netflix thru your laptop.

Units clean & very well maintained--clean & very well lite for safety & accommodatiingread more

My washer and dryer is on the fritz at the moment. Went to my local laundromat but they were…read morepacked. I found this place that was the closest. I arrived and so much parking which is great! Amazing service. First time here, the young lady working there greeted me with a smile. Professional! I asked questions and she had the answers and assisted me on how everything works. Will returning here more. Because of the cleanest place I have seen and amazing service I will return here. Just wish the drying was included with the wash due to the prices...

My regular laundry mat was closed, so I decided to go to the next closest one. The machine I loaded…read morethe card with said it was in ballot when I went to get the ladies help she was cursing under her breath and rude. She fixed the card but it could've been done without an attitude. Old games that aren't even plugged up so they don't work honestly pretty dirty too. I left and didn't dry my clothes because she was so rude. Didn't want to give another dollar to that place go somewhere else where people are nice and the place is actually clean.

I'm a 67-year-old retired from the state of New Jersey I've been coming to this laundromat for well…read moreover 15 to 20 years and I've never seen it this rundown The ceiling looks like it's about to collapse the washing machines or all out of order it's very dirty in there fire hazard I'm thinking about calling the health department of the state of New Jersey to come and check this laundromat out