The service is AWFUL!! No acknowledgment at all waited and waited, the burger cook is just dancing around, the girl making the onions and burgers does t j ow how to make a burger, the cashier is the rudest! Heavy set Hispanic lady what happened to customer service?? 20 mins of my life wasted waiting to Order oh wait there is 4 people still waiting longer than us. Management better get their crap together and address this store! These people need to be properly trained!! read more

We placed a $35 order for a family of 5, asked for water cups for our young children and they no longer offer water. (In the Las Vegas Desert). We asked how much a cup would be and the employee reply "More than you want to pay". We left and you lost our business. read more

What can you say, it's White Castle. After a late night at the casino, and most places are closed and you have that need to eat something greasy and some fries and a soda, what's not to like. read more

So I ordered a crave case and those have been my go to for my family but this is my 1st time coming to this location. I usually go to the one on Paradise Rd. So I asked if they can scrap, as best they can, the onions off and cashier said yeah no problem. Usually I don't have issues with this request because I can't eat the onions and my kids hate onions. So I get my crave case and I ask for mayo, ketchup and mustard and this guy gives me attitude and didn't want to give me any condiments. For 1 you are just a cook so why am I getting attitude. So 1st impression of the workers is not going to well. Cashier was at least nice but black guy who gave me my case and threw attitude for condiments was just out of line. And wait it gets better. I get home and THEY DIDNT EVEN ATTEMPT TO MAKE MY ORDER CORRECT!!!!!!!! I had EXTRA onions on every damn burger!!!! So livid. I don't know if that black guy just hates his job or what but when a customer has a request you do your best to fulfill that request and not just say screw it. Needless to say the burgers were disgusting and I had to do their job just to get my children fed. Unless management can make this right I'm NEVER returning to this location. I would rather drive further just to go to the other location for better service and at least they listen to customer requests and scrap off onions read more

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So don't let a 3 star rating confuse you on whether to try White Castle. Who doesn't love a White Castle burger?! The tiny little "slider" size burger that is as moist as you could ever wish for is addictive indeed! It seems as though you could eat 20 of those burgers since you literally eat one in two bites! The fires are just average, the onion rings a little better, and the little chicken sliders are a "pass" for me. I bet you can't eat just one...or two...or ten! read more

White Castle - Burgers Near Me - Henderson, Nevada

Walking into a restaurant you should not smell sewage, and human waste. The entire restaurant smells like feces and the bathrooms are worse.. clearly has a very bad plumbing issue and they DO NOT clean the restrooms. I will never return to this location, and I will be contacting the health department. read more

Growing up back East, these places were everywhere! You can't find them in California! I was so excited when they first came to Las Vegas!!! The flavor is undeniably great!!!! I only eat them every so often and that's probably a good thing! If I lived close to one, I'd always be there!!! read more

I'm absolutely PISSED!!! Not only did I wait in line for over an hour but then I get home only to find I'm missing my main order Then I try to call but there is NO PHONE NUMBER LISTED.... CUSTOMER BEWARE!! read more

White Castle - Burgers Near Me - Henderson, Nevada

IKIK. I can get a better burger elsewhere but sometimes I just need a White Castle fix. I'm going to buck the trend here and give this place a 5 star rating for the nostalgia of me discovering its existence while watching "Harold and Kumar Go To White Castle"and the iconic look and taste. The ladies who work here are nice and even gave me a locals discount. YMMV on the service times here during busy hours. I'm happy there is a location closer to where I live. read more

Ah, a new White Castle close to home taking the place of the worst of 3 Carl's Jr. restaurants that were in the area. I did not know they had opened until I drove by this morning. Much to my surprise, I was able to get cheeseburger sliders at 9:00. That seemed as though it would work out well since there was no real line yet. Just 1 car in front of me. I was asked to wait a moment before placing my order. Then I waited behind that 1 car in front of me as they waited a few more minutes for their food. I can accept that. What I cannot accept is watching my food sitting on the counter with a worker's hand on my bag. I was basically ignored while three employees talked to each other about somebody wanting a transfer. Dammit, take my money and give me my food! Then, when I paid, I handed them a $20 for a $10+ meal. The lady jokingly said "thanks for the tip." I smiled and got my correct change but come on, that aint funny. White Castle is not the gold standard for burgers. This is an iconic place with an iconic taste. What I received today had that familiar flavor. The sliders could have been warmer. Maybe they were before they sat on the counter. I don't mind waiting if the food is still being cooked. But when it is ready and just not being given to me for who knows what reason, that is where I draw the line. read more

White Castle is finally open in Henderson. I thinks they're still getting used to running things so I won't be overly critical on this review. Updates will definitely follow. read more

White Castle - Outside - Burgers Near Me - Henderson, Nevada

We were concerned due to other reviews, but it was actually pretty good!! It was our second White castle experience, way better than the first experience on Fremont street last year. It took a bit longer than usual fast food places but the food was good. read more

Just had a #2 there. Cheese Slider Combo. The food was horrible. Dry bun almost no onions. Like hamburger was just put on the bun and delivered. What happened to cooking all on grill? From the midwest and really enjoyed White Castle but have to admit the frozen ones from the store are better than what they served me here. Customer lost. read more

Look I grew up on these "Original Sliders". As a kid we would gather a relative's house on Saturday for dinner and card games. While us kids played and the adults played cards. Then around 8-9pm the came Who wants White Castle? Well within minutes there was a flurry of numbers. At times it would approach 75-100. Others it would be 100+. So when I learned this location was open, gave them some time to iron out the kinks. We went this past Friday. This is what we found. The dining room looked like an epic food fight had taken place. There was not one open table that was not covered in food and trash. Not to mention the seats and floor bellow. Trying to get something or someone to wipe down a table was impossible! Even asking at the counter got no action. Then we tried to order and person at the counter was struggling. I get it they are new but where was a trainer or manager to guide them. Because there was no line and they were not busy. We got the food and let me say "THIS IS NOT WHAT WC IS SUPPOSED TO BE LIKE". Over salted burgers to the point of un-edible. The sliders were poorly assembled like they were in a rush. The onions were almost raw but worse the cut was uneven with big pieces. The pickle missing. I know WC and this was an epic failure. Even the WC in South Chicago, East Saint Louis, outside Nashville, and Bloomington IN where I had great meals and the store was spotless was 100,000 times better and the familiar flavors and proper cook and seasoning was as I remember and expected it to be. Ok I will give you "It's New" but come on when will that excuse be old and a new one used to explain what this is not where it should be? read more

Everyone called off work and it was just a manager and one employee and they rocked. They were absolutely pleasant efficient kind.! Food was correct when served and hot. Senior management should take notice of the two people working there today and honor them . They kept your business running and very well I may add. read more

Worst that I have ever had!! The buns were way too soggy. Nothing like having them back home in Chicago after the bar closes ;)

Today was my first time visiting this white castle location. I visited at 12 PM utilizing the drive-thru. The customer service I received from the drive-through attendant was the best service I've ever received at a fast food restaurant. He was friendly, happy to serve me and walked me through being able to make substitutions on an order. Thank you for making my experience great before I've even tried my food. read more

We entered this restaurant and was met with a dirty cluttered counter. I was disgusted to see it continued to the kitchen. Not inviting and only thing missing was a rodent! This location has yet to impress. They keep fumbling the ball. There was no customers in sight. So why not clean? read more

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A number 9 with cheese was amazing! It was made in great timing as well. Customer service was a 100/10. It was my first time going, and I was so exhausted from moving, which made me SO grateful that there was a drive-thru option available. Ambiance 10/10 I'll be going back often :) read more

White Castle - Burgers Near Me - Henderson, Nevada

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Finally tried the sliders it was ok. Not a fan of onions and soggy buns. However the fish sliders were awesome. Chicken rings were literally just chicken nuggets. Overall it was alright read more

Thank you for the customer service. I've been trying to come to this White Castle since this place open. But I've been busy with work and life.Today I ordered my food. There was some kind of delay. The guy behind me got his food before me. But the manager handle everything very calm and professionally. He offer me one selection of desserts. For the delay of my meal and also apologize for what happen. My food was still hot and good... and hit my craving satisfactory. Thank you! read more

White Castle - It was good - Burgers Near Me - Henderson, Nevada

Walked out along with the couple behind us. Waited 10 minutes before asked us what we wanted. Then said it would at least 15 minutes more for 10 original sliders. Rude also. We left and as we got into our car the other couple walked out and waved. This occurred on Sunday 06/07/2025 at 12 noon read more

Terrible... soggy .... Gross !!! Employees very nice but food was horrible ! Was so excited to try it after having it on the East Coast.

Ahh, it is so much better to eat here in person. We stopped here recently for some White Castle burgers, and they were delicious. We also got some French fries with them and the drinks. Fries are ok, but the burgers have more flavor and all. Nice clean place, friendly staff. Ill be back for more. read more

love it here great staff great food...........................(()$&&&&&&3&&:$:$: great clean place also

Seriously understaffed, multiple groups waited to order including ourselves for over 10 minutes. Other parties left we were 1st in line. We ordered food and had to wait another almost 30 minutes for food. read more

White Castle - White Castle - Burgers Near Me - Henderson, Nevada

Everyone I go to this location DJ is the brightest star that always shines. Her smile makes me smile even on my worst day. I honestly go here once a week just to see her and her smile. My food is always hot and smells amazing.. read more

Good food, fast and polite service, clean establishment. Would recommend for Breakfast, Lunch and dinner

Coming from NYC, I ate plenty of White Castle. When they opened a location close to home, I decided to check it out. It was 10a when I stopped by and the service was quick. The sliders were ok and the chicken rings were barely done. They needed to sit in the fryer for another few minutes. Overall, it wasn't terrible but I'm not in a hurry to go back. read more

White Castle - Cheese sliders, with double original sliders with bacon, onion petals and chicken rings. - Burgers Near Me - Henderson, Nevada

Come to White Castle, three people to serve burgers. The woman who is at the drive-through, is touching everything, not changing her gloves, and helping to put the burgers in the bag.. absolutely disgusting. This is definitely not run like an East Coast White Castle if I could give a -5 star rating, I would've paid for the food and ended up throwing it out in the garbage.. It's not even worth taking a picture read more

Food and service great. Unfortunately they do not have Splenda for their ice tea fans.

i found dirty rubber bands at the bottom of my french fries box!!! enough said!! someone give me corporate # they are not answering read more

White Castle - Burgers Near Me - Henderson, Nevada

Not really worth the cost, even for nostalgia. They're lucky the Harold & Kumar movie made them a fake icon. The burgers are tasteless, slimy, and lukewarm. The buns are soggy. The only plus is the onions. My partner and I compared it to school lunch meatloaf at best, surrounded by soggy bread. The service was fine, but we only went for the nostalgia and out of curiosity for how they're still in business. Judging by our experience, they won't be pretty soon. Two sliders alone was about $3, and the combos were upwards of $11-13. Crazy for a chain that knows it's hardly anyone's first choice and uses cheaper quality ingredients than other restaurants. read more

We were the only one in lines and no one inside. They took 10 minutes to give us our food. When he handed us the bag the whole side of the bag was full of grease. We are on our way home and the fries smell like old grease. Don't go to three. The place is always empty never a car in line. That had to tell you how bad the place is. I had to give them on star in order to write a review. read more

White Castle - Bags full of grease. This is only one side of the bags. The other side and ends looks like this. - Burgers Near Me - Henderson, Nevada

Ok, so I'm a former New Yorker and I'm biased by the nostalgia of eating at WC as a young man, and, the food is really the same, but the insane prices make visiting here just not worth it. On my only visit (about a year ago), I spent almost $40 for 10 sliders, 2 fries and a couple of drinks. The food was ok (burgers were the same as always), fries were a bit overdone, but that's just way too much to pay for that amount of food. For context, eating at WC in NYC was always a value option, even allowing for inflation the difference is just absurd. To add to it, the indifferent bored staff really made it a less than memorable experience. The point is, if you're gonna charge almost $2 for a WC burger, you gotta bring more than trying to trade on the franchise' history and a couldn't be bothered staff. read more

I could eat 100 of these! Staff has good energy and the motif of 50s diner burger joint doesn't hurt either!

Marks location, SLOW, SLOW, SLOW Sliders cold after watching them on the griddle and being boxed for 20 mins. Mustard is French's YELLOW! Lids do not fit large drink cups. Saw 5 employees working at 1/2 speed. Most tables had not been cleaned and wiped off. Will not give them a second chance. Definitely smaller (like everything) and VERY PRICEY. As a Chicago resident for my first 20 years, I've eaten a few . This location is 1/2 block from In and Out. Lunch time In and Out's drive up packed and parking lot full. WC had no customers inside when we went in. Drive up had 3 cars. read more

Food okay service okay Ambience terrible too much loud music in the lobby and in the area where you eat all because of one employee should be a rule read more

The food was great but the service was terrible. That left a pretty bad impression considering it was my first time trying White Castle...

Tried to order 7 crave boxes for my employees and they said they don't have enough staff to complete the order. I even ordered 2 hours ahead of time and they cancelled it. Sent 2 of my employees to walk into the store and order and they said they could not fulfill the order. Very disappointing. A business to turn down $566 of burgers they can cook up in 15 minutes. Yikes. Poor management read more