Hey Yelpers. We ordered iced tea, fries and fish sliders. They were out of fish. We ordered chicken sliders instead. They were ok a little dry. The tea and fries were great!! Fast service in the Drive thru. read more

White Castle - Burgers Near Me - Henderson, Nevada

I give 5 stars when 5 stars are earned, including fast food. I was hopeful for a great experience. Unfortunately, I was disappointed. We ordered 4 single sliders with extra onion and no pickle. We received 4 pre cooked, dry, old sliders with regular onion and pickles. I guess making anything fresh was too much work. The onion pieces were also disappointed, as they are 75% batter and 25% onion, at best. I will say the fish sandwich was the surprise star of the show. It was cooked fresh and perfectly, flaky and tasty. I may or may not give them another try. read more

White Castle - 1/5 - Burgers Near Me - Henderson, Nevada

Stopped in here for some road snacks for one of our passengers. He got 10 sliders and onion rings. The sliders he said were good as he remembers from the Midwest. The onion rings weren't great, too much breading for my liking. read more

White Castle - Inside dining - Burgers Near Me - Henderson, Nevada

A mid west classic! I probably wont dine in again...but drive thru is solid! Only reason I say that is certain parts of the dining area were blocked off and I don't know why. Paul was friendly and attentive! I have an extreme fear of spiders and he brought everything we needed to the table. I'll let you in on my secret - the jalapeno cheese is the MOVE! read more

Went in the drive thru after seeing the doctor and being told my cholesterol levels were good. So why not try some White Castle right? :) when getting to the window I was warmly greeted and told either they need to start a new grill or start the grill to make some fresh burgers. I said ok. I was sitting there for about 5-6 minutes. After I left you know how you get a couple of fries to start things off? Mine was met with cold, rubbery and tasteless fries. The burgers were warm, one cheese hadn't been melted. I know the cook was in a rush and there were cars behind me. If it wasn't for the nice service from the drive thru attendant, it would have been 2 stars. I could tell a bit that she was a little frustrated. All in all not the best experience, but ill give it another try in the future. read more

Theresa was very nice and helpful when placing our order. The food was hot and delivered quickly. Only complaint is the store smells like sewage like there is a problem with the drains. But all in all the visit was good! read more

White Castle - Burgers Near Me - Henderson, Nevada

Another review that should be a five star. White Castle has great food. Service was great. The music was loud and would cut out about every minute and start back up LOUD. I couldn't understand one word. Still just enough aggravation to lose one star. The bathroom was the deal breaker. The pictures say it all. read more

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Food was good. Lady at the counter was kind. But I only have three words: CLEAN YOUR BATHROOMS. It was downright gross and smelly like old urine. There were stains in the urinal and around the toilet. It's such an appetite killer read more

Loved White Castle! The burgers are simple yet delicious. They are affordable as well which can be hard to find in the LV. The restaurant itself had a lot of seating and it was kept very clean. read more

The burgers are not cooked in the tradional Chicago style. Nothing better than a layer of onions and burger patties on a griddle, flipped, with buns on top to steam. Now that's a true White Castle. Yum! read more

Great service,clean location and good hot food will definitely be returning in the future

Was in a hurry and in town Better than the last visit which was 5 stars Nice place. Good service. And those classic burgers are only here Way better deal than the other burger places too read more

My husband and I came here for a quick lunch. The ambience was clean and large and not busy at all. We ordered the chicken slider, fish slider, and their famous cheeseburger slider with a side of fries! A few of our buns were wet and soggy on one end, but everything else's tasted good. They also sell a few of Randy's Donuts. The service was very slow. The staff helped the drive thru customers quicker than the inside customers. Satisfying food here, just maybe go through the drive thru to get your food in a timely manner. read more

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I added two stars for service only, they were fast and friendly. Ugly atmosphere and poor quality of food. Bland, dry food.

Overall slow service. Received major attitude from the older large black woman. Ordered their precious onion petals, but instead received the French fries. The woman was irritated and snarky when we brought her the bags to check against the receipt. The people a few orders after had the same issue. I'm irritated that I tipped them 18% at the register. Anybody checking this review BEFORE ordering their food, TIP AFTER in the jar. That way you aren't taken for a chump. read more

nice friendly staff good customer service Food was fresh and hot as usual made to order read more

The only good thing about this place is the location. Decent amount of parking and near the freeways. My mom and I came for lunch -- we both grew up on White Castle back in the Midwest. First, the place was completely empty. No customers. Second, the music was absolutely blasting. And not music over the speakers in the seating area -- music from the kitchen. They were playing horribly loud and raunchy rap music. Ordered our food on a tablet (they don't even take your order). Got the food and it tasted like it had been sitting out for hours. Every single table was dirty. Food on all the seats, tables and floor. The place was disgusting and the food was awful and old. What a waste. $10 for 6 sliders? Forget it. read more

White Castle - Cheese Slider - Burgers Near Me - Henderson, Nevada

Empty dining room at 1:00 PM. Friendly & quick service by all employees. Easy ordering - family pack of 10 sliders, 2 drinks & 2 fries. Served promptly. Clean environment. read more

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We didn't even get to eat here. We were instructed to order on the kiosk as soon as we walked in. Now, I'm not so old that I can't use a kiosk, however the options I was looking for were not on there. So when a person finally came up, looking really annoyed, I placed my order & asked for no onions. We were told they can't do no onions, so we left. Now I could see if this a busy location I could understand however there was one person sitting and two in line behind me. I could also see from the counter that their staff was slapping together sliders so they didn't have to customize any orders. Before I posted this I did Google to be sure that yes indeed you could order with no onions. I probably saved ourselves a stomachache by going to In n Out around the corner. The sliders didn't look appealing. read more

I've been eating White Castle for 70 years. absolutely the worse food I've ever had at a White Castle. threw it away couldn't even eat it.

food was very bad & buns were soggy bad & the employees are very unprofessional!!!! bad communication skills & food was not warm!!!! no one will answer the phone over there & complete failure I probably will call & turn them in to the food inspector!!!! bad all around!!!! read more

First time trying White Castle and it was either pretty disappointing or I just had way too high of expectations for it. I knew they were going to be small sliders, but honestly it tasted like it was frozen and just microwaved. We ordered the family pack that came with 10 sliders, 20 chicken rings, and 2 fries for $28. The service wasn't good. The cashier didn't have any life to her. And it took so long for our order. We ordered sliders without cheese so it was literally just the thin patty, dehydrated onions and a pickle. When we got our order, the chicken rings were so soggy the breading was sliding off of it. The two small fries that came with it weren't even fresh and it was half filled. What were we waiting so long for if the food wasn't at least fresh? There was no customer service. Definitely don't recommend and wouldn't return. Go to In n Out instead! read more

If I could give a 0 rating I would. I have heard nothing but good reviews about White Castle. But WOW let me tell you, everything from the service to the manager, to the ghetto ass rap music playing full blast in the dining area was horrible. We ordered a #1 instead of getting 4 originals we were given two doubles and then was told that's the way it's supposed to be. The staff was just plain rude. Never Again!!!! read more

There's something special about a slider being made with ketchup on it, not on the side! Why can't y'all fix this? other than that i can't complain about the food itself - they are all standard, again why can't they add tomato ketchup directly on the burger? what a shame. maybe it's a west coast thing. Oh and the service is mad slow even when there's no one waiting in line at the drive thru. Overall this deff beats the frozen supermarket box but wouldn't come here on a regular basis. read more

Horrible customer service. All I received was attitude from receiving my order within the beginning. Love white castle but didn't expect the rude customer service. Honestly if ur in vegas go to the one in the strip (WAY BETTER) read more

These negative Nancy comments are hilarious! I had zero clue Henderson finally opened a White Castle. I was randomly searching how far one was from work today, which is in summerlin. I saw that were was this location which is only 3 mins away from my house. It was very hard for me to believe this! Haha! So I went thru reviews, and got so excited! I went today after work, took a little bit in drive thru but food was fresh and yummy. They guy was so nice! I had jalapeño cheeseburger and a 6pc chicken ring. I am moving to summerlin next month :( so I'll make the best of it before I go! read more

White Castle - Yay! - Burgers Near Me - Henderson, Nevada

We had just gotten into Vegas from Dallas/Fort Worth. I asked my brothers to meet us White Castle for some sliders. When we got there they had already closed the main dining room and we would not have been able to all sit together. We asked if we could please all sit in the dining area and the girl that was working last night (didn't get her name) opened it up for us. She was so sweet about it and we sure did appreciate it. Thank you WC in Henderson for accommodating us. read more

I usually am a big fan of white castle, until I went to this location... I was in the mood for French fries... when I went to place my order for a large French fry the cashier said they didn't have any large fries, only smalls...No LARGE FRIES? The cashier said it was because the were out of large fry boxes.... I said we'll can't you put the fries in 2 small boxes? The cashier said no that the manager won't allow them to do that... now a small fry costs 2.79 and a large 2.99 I felt cheated... what happened to making the customer happy?..... save yourself a trip and go the white castle in Primm they go out of their way to make it right and have better customer service.... no wonder this location is never busy......I won't be back.... first and last time I go to this location read more

Terrible service, every time I have come they take a long time even though it's slow, no customer service. The lady at the cash register was so rude, how do people like this have a job??!! read more

It's been 53 years since I left the Detroit area and had my last 'set' of White Castle burgers...cuz 1 or 2 just don't get it. The store was empty 'cept for me and 3 employees. Great music playing, XLNT service and the burgers were just about the same as I remember - small, tasty and perfect! read more

White Castle - Burgers, Onion Chips, Fries and a Coke - Burgers Near Me - Henderson, Nevada

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When you compare this location to the other two white castles located on and near the strip, this one is far better in every way possible. The staff are better. The restaurant is 100 times cleaner and the food was even better. After visiting the other two locations I almost gave up on White Castle. It's extremely seldom that I'm in the mood for white castle. But the next time I'm in the mood I know where to go to get my fix. read more

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Classic nostalgia always hit better with a pickle on it !!! Glad this place is close to us for a quick lil snack lol read more

White Castle - Burgers Near Me - Henderson, Nevada

Went in drive thru only to wait over 1 hour and to be told the establishment was closed after reassured food was being made. Lies.

It seems a shame for the owner or owners to allow this place to run the way it currently does. Hire yourselves a shopper to go in and as an average watch these employees have zero concerns for customer service. I will never again visit these place until improvements are made. They are absolutely horrible and they don't seem to care. Food comes out simi-cold, fries are sitting for long periods, the cook takes breaks as people wait,and you have the person at the register going back to finish waiting orders as she chews whatever it is she's eating. Where's the manager? Who knows, probably the one eating while stuffing cold food in the boxes. read more

There's usually a really nice blonde girl here who's like really sweet but was just really rude guy. He was nice to everybody but me. I don't understand what his problem was. I think it was because he's watching football on his phone and his team was losing and my team won Super Bowl last year and I was wearing their shirt, but why are you gonna disrespect me and be rude to me just because we don't have the same team . read more

Place was dirty even though it was empty. Tables hadn't be cleaned. Food was not worth the hype nor was it warm. Figured since the place was empty it would be fresh food. Asked for no onions but that didn't happen either. Definitely won't be back. read more

We finally did our first White Castle run! We ordered 2 original, 2 with cheese, and 2 chicken sliders through the drive thru. Picked up or food and drove off into the parking to check. Yup, missing a burger, back to the drive thru! Got our missing burger and proceeded home to try them. Opening the bag, again, the sliders are very tiny, the meats are sliver thin, but they tasted pretty good. My favorite was the original. Not sure how often we are going to come here, but I know what to expect. read more

We placed a $35 order for a family of 5, asked for water cups for our young children and they no longer offer water. (In the Las Vegas Desert). We asked how much a cup would be and the employee reply "More than you want to pay". We left and you lost our business. read more

Was in town to take care of some business and whenever I'm in Vegas I have to make a White Castle stop. This is one of the locations I had never been to, and fortunately it was close to where I was. I'm glad I came. Staff was personable and friendly, store was clean, and the food was hot AND fresh! I left with a #1 AND a Crave Case! If this is what I can expect all the time, I'll be sure to make this my Vegas White Castle! read more

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So I ordered a crave case and those have been my go to for my family but this is my 1st time coming to this location. I usually go to the one on Paradise Rd. So I asked if they can scrap, as best they can, the onions off and cashier said yeah no problem. Usually I don't have issues with this request because I can't eat the onions and my kids hate onions. So I get my crave case and I ask for mayo, ketchup and mustard and this guy gives me attitude and didn't want to give me any condiments. For 1 you are just a cook so why am I getting attitude. So 1st impression of the workers is not going to well. Cashier was at least nice but black guy who gave me my case and threw attitude for condiments was just out of line. And wait it gets better. I get home and THEY DIDNT EVEN ATTEMPT TO MAKE MY ORDER CORRECT!!!!!!!! I had EXTRA onions on every damn burger!!!! So livid. I don't know if that black guy just hates his job or what but when a customer has a request you do your best to fulfill that request and not just say screw it. Needless to say the burgers were disgusting and I had to do their job just to get my children fed. Unless management can make this right I'm NEVER returning to this location. I would rather drive further just to go to the other location for better service and at least they listen to customer requests and scrap off onions read more

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