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    White Castle

    2.4 (16 reviews)
    InexpensiveFast Food, Burgers
    Open Open 24 hours
    Updated 2 months ago

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    the inside of a fast food restaurant
    Randall E.

    Wow! The entire staff is so rude! I interacted with 3 of the 4 people on staff, not one of them smiled, was pleasant or thanked me for my order. I also witnessed this with several other customers that came in to order. The poor service obviously rolls down hill from the management. Hopefully the management reads this review and has a bit of a training session, I know there is a labor shortage, but this is pretty bad, bottom of the barrel. Trust the reviews, I know, I just can't resist the these sliders!!

    Kinda messy. 4 people in there...not busy. Time to lean, time to clean
    Michele R.

    Service was weird. I walked up to the counter and the female with the head set was standing there. I started to say my order and then she looked at the other 3 women and told one of them to help me. Placed my order. Food was fast, fresh and hot. Noticed a horrible prep station across from the grill that was not clean at all. Towel was right there and 4 staff members right there and it looked like it hadn't bren wiped all morning. They were not busy at all. Time to lean...time to clean.

    a tiled floor with blue lines

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    1 year ago

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    2 years ago

    We had great service and the food was hot and fresh! We appreciated how clean the establishment was. I would revisit this location.

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    1 year ago

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    6 years ago

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    7 years ago

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    2 years ago

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    10 years ago

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    11 years ago

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    14 years ago

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    15 years ago

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    10 years ago

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    13 years ago

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    Potbelly Sandwich Shop

    Potbelly Sandwich Shop

    3.6(11 reviews)
    3.2 mi

    I came in good spirits. I tried to engage the man and woman in the store and was greeted with short…read morehellos and stares. Ummmm...ok. I ordered my sandwich and got it without incident.....Until....... The cup of soup I ordered they didn't have enough of, so the guy said he needed to get more. I said I would wait with no problem. Seconds later he bought me out soup that I swear he added water to! It was broccoli and cheddar water! There was zero flavor and crackers didn't thicken it up! The sandwich was good. The manager did correct the issue, but overall, not a great first impression.

    I have ordered delivery from the Downtown location before but this was my first time visiting any…read morelocation in person. It's very cool on the inside with vintage and Indiana-themed decor, tin ceilings, and, of course, a potbelly stove. The staff were friendly. But brother and I were very confused about the ordering process. There wasn't a lot of directional signage showing where to start and each step of the process. I watched a few other customers go through and they didn't seem like they had a problem so maybe it was just us. Next time I would probably just order online and pick it up so I could avoid the in-person ordering process altogether. I had the turkey sandwich and it was pretty good. I would say definitely a step up from your typical sub sandwich chain in terms of flavor and toppings options. I tried the chili mac as well. The chili is definitely à la Wendy's but I enjoyed it. The mac and cheese was good as well. I'd probably get either on its own but not together again. I also tried the Potbelly/Zapp's collab chips, the Hot Pepper flavor. They were good but are definitely not for everyone. When I visited, most of their fountain soda options were out of order so I settled on a no sugar added Pineapple Passionfruit juice/soda which was actually pretty good. We'll definitely be back - especially to try out their milkshakes!

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    Potbelly Sandwich Shop
    Potbelly Sandwich Shop
    Potbelly Sandwich Shop

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    Five Guys - A Five Guys cheeseburger, milkshake and regular order of fries sits on a table inside a Five Guys restaurant.

    Five Guys

    2.8(4 reviews)
    1.4 mi

    Five guys is great, everyone knows that. Delicious burgers with fresh toppings and some of the best…read morefries around. This location has the same food and cooking set up with a smaller dining area. Somehow, it's not as good as the other locations. It doesn't have the same... je ne sais quoi as they do. I've been 3 times and although the seating area was almost empty, it was messy. Not dirty per se but the drink station had sticky messes, the tables aren't clean, and chairs aren't pushed in. Not at every table but several. My bun tasted like it was toasted earlier in the day and just sitting there waiting to be used. It was edible but not good. The service is friendly enough. It's just way better at the US 31 location. The a service was friendly.

    I am very disappointed! Was looking for a good burger and I did get one but by the time we got done…read moreeating them they were cold because people was running in and out the back door and leaving it stand wide open.when I said something to the staff I was told well the heat is on. My hands were frozen trying to eat my burger. I mean it was only 29 degrees out. That was crap I payed good money for food there. I felt i was ignored so I just left, but I guess it's no big deal. I will try the burger joint next time.

    Photos
    Five Guys - Exterior photograph of the Five Guys restaurant at 1146 North Emerson Avenue in Greenwood, Indiana.

    Exterior photograph of the Five Guys restaurant at 1146 North Emerson Avenue in Greenwood, Indiana.

    Five Guys - A close-up photograph of a Five Guys cheeseburger with pickles, tomatoes and jalapenos in a lettuce wrap.

    A close-up photograph of a Five Guys cheeseburger with pickles, tomatoes and jalapenos in a lettuce wrap.

    Five Guys - A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

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    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

    White Castle - hotdogs - Updated May 2026

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