I was getting a small cup fountain water until I realized it was fountain lemonade, so I poured out the lemonade and proceeded to fill my cup with water. When I was leaving they harassed me and told me to pay $4 for "DISPENSING" the lemonade even though they saw I didn't drink it. They also ate their food while making food for customers, very unsanitary. You can't make this stuff up. SMH. read more

Ordered at counter for sack of 10 original sliders for $5.99. Handed over 2 five dollar bills and got short change for a dollar, received only $2.65 instead of $3.65. No receipt was handed over. How many times they made it this way? The owner/ operator must know about this. Just a warning count your change and get a receipt at this location. read more

I literally sat in line for 30 mins. This is NOT fast food. Not busy but slow, I won't be back anytime soon. I'm writing this while still waiting . read more

I've eaten here many times, and probably will do so again to quell my occasional slider jones. But starting today we are going to keep record. Unfortunately this visit was a bad one. Got 15 sliders, mozzarella sticks, 2 crab sliders, and a shrimp nibblers. The sliders were SOOO old! Been sitting on the grill so long the onions were crispy and became that translucent amber color. Some of them even fused to the bun in a way I've never seen before. The crab cake slider was pure dog doo. Imagine a flattened wad of semi-moist, crab-flavored breadcrumbs. I never tried them but I really didn't have high expectations. I also wanted to see if the shrimp nibblers were any good, but I'll have to wait til next visit to find out cuz they weren't in the bag. The only food items of acceptable quality were the mozzarella sticks. This visit most definitely gets 1 lowly star. Step up your game, White Castle. I know you can do better. Until next time... read more

I stopped in for a double cheese and some food for the kids. I RARELY go fast food but I have some crazy fond memories of this place when I was a teenager. Terrible, greasy food, burgers that look like my three year old put them together. The chicken came out waaaay after the burgers and the service was simply a drag. Do I care? NOOOOOOOOOOOOO WAAAAYYYY!!!! If you want clean tables, good service, and pretty food then don't go someplace where they slap your burger in a box and turn it on end before packing it in a paper bag. I would eat these little buggers with a spoon if I needed to. So pick out that hair, rub your burger on the table and CHOKE IT DOWN! read more

It's called a slider for a reason, right. So why do I continue to torture myself? Convenience basically. I stopped in a nd got a couple of originals & a couple of chicken sliders. The drive thru is different as they can deliver to multiple lanes with some drive thru banking type apparatus. That's the highlights really. 5 minutes to wolf down, 24 hours to pay for it. I hope I learned my lesson, until next time... read more

White Castle is one of my guilty pleasures in life. It's right up there with obnoxiously yelling out the answers while co-workers watch Jeopardy and lighting of the occasional Midnight pack of Thunderbombs to annoy the neighbors. The food tastes so devine. Amazing fries, love the crinkle cuts. Burgers are always yummy. ***SCOTTY TIP*** Put some tarter sauce on one of them sliders, you will be pleased. I am a huge fan of each of their burgers and also their fish sandwiches. (surprisingly good). One of my BFFs adores the cheese sticks and papa always raved about clam strips. The coup de gras of this place though is that it's also a Churches Chicken. CHURCH'S CHICKEN is soooo much better than Lee's Chicken. It is damn good chicken. Lemme tell you about Churches - Those fuckers at Churches Chicken make a great bird. So juicy and tasty, a massive thumbs up!!! Get a side of jalapeno. Mmmmm Mmmmmm This location is always clean and the peeps working there are fast and friendly. Whenever I get White Caastle though, the voice inside my head says "Scotty, this probably isn't good for you, WTF" and I say to that voice, "I know, but taste this!!!" After that my voice says no words but yum. (Just as another 3 laps at the Rec-IM, you will be straight for the week) I love the WC and I'll surely be back, most likely past midnight, being driven by some guy who looks like they have bad allergies in their eyes, but that's A-OK for my, I'll gladly go on a little car ride for some of these Good Burgers. PS - I think Harold and Kumar movies suck. White Castle deserves better than t, espechose horrid films, especially at this locale. Great food. Great service. I'll be back and back and back! PS - If its Valentine's Day and you are with a girl who is down 2 clown....they whip out candles for a romantic dining experience. read more

If you are publicly complaining about fastfood, you need a hobby. This place is exactly what I expect, over and over again! Delicious burgers, fries and other fried treasures! If something has been off, I politely ask for help correcting the issue and I'm met with gracious assistance because I'm not rude about it!! Love this place! read more

It's a White Castle, so keep that in mind. Full of nostalgia from my childhood and visits with my dad, the sliders are just as good as they used to be. I love the onion chips and mozzarella sticks. The staff is friendly enough and they are quick too- not anything out of the ordinary. This location doesn't have a new Coke machine which makes me sad and long for a Dr. Pepper Cherry Vanilla soda, but I'll live. What is annoying, and the reason for only three stars, it the slushie machine never works when I'm there. My dad, dying from pancreatic cancer, wanted that for a treat one day and it wasn't working. After many years of loyalty, I really feel like you failed him. Call me petty, but... yeah. I stopped by for a slushie after he passed away because I missed him and it was broken again. GAH! read more

We usually stop late night to tame a White Castle Craving and this time was no exception. Our favorite Slider is the Double Jalapeño and Hot Pepper Cheese. Which we couple with a Sack of Fries. If you've ever enjoyed a Slider, then you know exactly what to expect, and they never seem to disappoint! We generally try out one of their latest creations, but we always stick with our favorite to start. With all that said, I can still only go 3 stars, but I'll be back. .. read more

What is there to say about this place, after-all they made a movie about it! White Castle is a place I find you either hate it or love it. Prices here are very reasonable and those little burgers will fill you up fast! There is no better late night meal than getting a sack of crinkle fries and a crave case of 30 burgers for under $20 and splitting it with your buddies. Recently they have added many new items to the menu, such as BBQ burgers, pulled pork, jalapeno, chicken, etc... I still think the original cheese is where it's at, so if you are a visitor coming from a place that doesn't have one of these, stick to that. It also should be noted that they have a Church's Chicken attached at this location, although I've never really gotten anything from there. read more

Just go to through the drive-in window, because the inside is filthy. Stopped in around 2:00 on a Saturday afternoon for a slider fix. The food itself was pretty good, but the inside was gross -looked like it hadn't been cleaned, swept, or mopped all day, probably longer. C'mon, I know it's White Castle, but someone grab a broom and a spray bottle and put the 15 min in that it would take to keep the place sanitary. read more

As much as I like White Castles, it's something in the food that sends me running to the bathroom, no matter what I order. But, regardless...I still continue to get it. I only get it when I visit my in-laws in Detroit so I don't mind cleaning out my system with food from here...better than any laxative or colon cleanser I've ever taken. I can't wait to go back to White Castles for a good system flush. read more

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Good food, good service. Hrs of operation listed incorrectly on Yelp at this time. Listed out front is the correct hours of operation, which are Monday-Thursday 7am-11pm/ Friday -Saturday 7am-3am. read more

The worst customer service ever! Friggin workers don't even speak english. It was so bad I couldn't even order..... - I wil only go to the WC in livonia now... read more

Nets all over spider webs and ants as well the burgers are old they also cross contaminate saw a worker rub the floor with gloves on and proceeded to get buns and put them on raw hamburgers.workers touch food with bear hands and touch fried food with bear hands no hairnets found blonde hair in my fries after it hit my tongue they hire irresponsible people the bathroom are covered in human waste will call the health department don't eat there read more

Perfect clams. Heavenly sliders...Order with extra grilled onions for the perfect one-of-kind steam-grilled taste. Coming in, my young daughter said, "Look, a tower!" Yes indeed, and a trip to a castle was a delicious stop for a little princess and mom to share some classic Michigan. Restaurant was clean and employees were very friendly. I love you, White Castle. Don't ever change. read more

Disgusted..... they put a pice of FISH in the onion chips. I am vegetarian and absolutely despise fish. I have never ate it in my life, well until today when my whole life changed. I am completely traumatized and will never forgive White Castle and their employees. I am scheduling a therapy appointment now. read more

Rude It took 13 mins to take my order still here waiting for my order 4 mins and counting. When did fast food become so slow? read more

I asked multiple times for them to not put pickles on my sliders but they didn't care. Also the lady in the drive they was very rude.

Terribly slow, not worth it. I've come here a couple times now in the past year and I've had to wait a minimum half hour for my food everytime. This last visit I waited 40 minutes in the drive through and was greeted sourly by the person taking my order. I'll never return to this White Castle ever again. read more

Poor customer service! Long wait times! Never can get the order right. Management could care less about their jobs and the customer service output. Major disappointment. And don't even bother ordering Church's chicken from this location; unless you like your fried chicken old and burnt. read more

Greasy not flavorful, Harold and kumar made it seem so much better. Might be better if I smoke a joint first?

Sitting in the drive through for 30 minutes with one car in front of me and only waiting on 4 sliders. I come back to visit and always get some but next time I might not. Absolutely rediculous the wait probably will just forget it next time. Don't stop here if you don't have forever to wait read more

The service at this White Castle is so bad it's beyond understanding. We waited at the drive through for 20 minutes before we gave up and came inside to order a simple order (10 sliders, 2 fries and 2 cokes). We waited 15 minutes after we paid to get our order. By the time we left, the entire dining area was filled with people objecting to wrong orders. read more

Got the crave today!! Not sure why I like this place, but I do. Always get the same boring double bacon cheeseburgers. I suppose I ought to mix it up a little, but I like what I like I guess. read more

I went to this White Castle which is also a Church's Chicken. I noticed that the drive through line had not moved for a while. So, I decided to go in to place an order. I walked up to the counter and preceded to order a 2 piece chicken meal. The guy behind the counter told me that there was no chicken ready at that time. That the person who cooks the chicken had just walked in and there would be a 20 minute wait. There were five people behind the counter and out of the five, no one knew how to cook chicken? What ever happened to cross training. What if the person who knew how to cook chicken did not come in that day. Bad for business. read more

Worst experience ever..worst drivethru no concept of who came 1st in DThru....badly organized, endless waits, Food was good..thats y the 1 star..order was wrong..came home saw they gave me legs instead of breasts..spoke with Manager who gave me a long lecture on how her staff was not there..this n that....i said..when u open ur doors..u shd b ready to help..or shut their doors till they r ready.. read more

If I could give them zero stars I would! We did an Online order and were told to go to the lobby. Then we had to call and then they told us to go to the 2nd window to pickup after another 29 minutes just sitting there we called and they said we needed to go through the drive through which was out to the street! None of the employees know what they are doing don't go waste your time like we did.. zero star read more

Wow. The employees here are either completely incompetent or drunk at all times. If you're trying the drive thru, don't waste your time. You'll be sitting in line for 20 minutes and your order is SURE to be incorrect. Make the sacrifice if you choose but don't say I didn't earn you. read more

Best fast food chain in the biz. Other guy on here said the place was dirty. Shit, a little dirt never hurt anyone. It's not going to change the taste of my sack of ten. Who the hell goes inside to eat at White Castle any who?? Unless maybe your drunk, and you're not going to care if you're sloshed. read more

I don't often get out to White Castle as they are only in areas I only rarely visit. I have visited the Canton White Castle a few times in the past and the Drive Thru was Fast, Efficient, and the Service was Friendly. Today, after an abysmal attempt to get food at the cafe in IKEA, I was starving and was into eating almost anything. Plus my wife was craving White Castles. So the three of us made it across the street to WC. This time since none of us could decide I opted to go in and order. my sis in law came in with me and my wife stayed in the car. We walked in and saw a dozen other customers standing around. No idea who was in line. We asked several people and they all seemed to be waiting for their orders. That should of been my 1st indication that this place was gonna be a joke. After a few minutes deciding what we wanted we still saw most of the customers standing around. None of them were getting their food. I went to the counter and stood for a moment. An older lady walked by the Cashier 2 or 3 times and did not look at me or even acknowledge us. It was disconcerting... we were clearly standing there to place an order. The other workers were all standing in the back doing what I assume was crafting orders. There was another gal with a headset on who appeared to be manning the Drive Thru. I asked, Is there someone working the Cashier or do we just wait for the next 5 minutes while ya'll ignore us? Finally a young girl walked to the register and I asked will you take our order? She looked bewildered and pointed to the Old Lady and said she's taking the Orders. I said to the young girl I really did not want to wait 10yrs to place an order so If she wasn't going to help us then find someone who will. Another person a middle aged woman came to the counter and took our order. Took our money and gave us change and receipt. However it was all utilitarian and done with out one iota of Customer Friendliness. I was really irate now but was chatting with my sis-in-law with about how bad the service was inside. Slowly the OLDer lady was getting orders out to the other customers, but I swear it seemed she was only one actually helping anyone. It took literally 15mins to get our food. And it was not a complex order. I went back to the car and we counted the burgers and went home. I told me wife how it went inside and we both agreed next time It was just BETTER for all to use the Drive Thru. read more

What a disaster. Came in for a quick lunch, it was immediately obvious this crew only cares about one metric...Drive Through Times. Stood there forever with other customers with the same fate. Orders kept flying out the drive through...but lobby customers? So sad and too bad. Nobody keeping tack of those! After 20 minutes the small orders started coming out, slapped and I mean literally slapped together, broken grease soaked ( yes more than usual) Burger's and ice cold fries. Just a joke. Somebody who might care at the corporate level should check this mess out! read more

Got a 30 pack to go. Got back to the shop and no pickle, ketchup, or mustard on any of them. Called the canton location right away and was told you have to order them that way and I guess you'll know for next time. There won't be a next time. read more

How is White Castle getting 3 1/2 stars????? Have any of you eaten there when you are not drunk or high? Have you actually analyzed the patty - or is it too hard to tell you are consuming something toxic under all that grease? This is exactly what indicates people don't know what great food is and are cheap asses to boot. I feel sorry for all of you frequent flyers who will die young off this trash. read more

Good service for a late night run but slow wait times at the drive thru :(

I love White Castle, but this location not so much, in all fairness I have only been through the drive through. Always sloooooow service no matter what time of day it is... I have gone there numerous times, yes I'm a glutton for punishment, but hey I keep hoping they get better... no luck yet... :-( On more than one occasion my order has been wrong when I reach into the bag, or take a sip of my pop! Hmmmmmm.....that's not what I ordered...... again....... well to the food, more often than not the sliders are on the soggy side. The onion chips are usually good, that's a plus lol other than that, not much good to say.... sadly read more

It's White Castle at its finest: sliders, fries, & chicken rings. The staff was helpful and friendly. Also, the rest rooms were very clean what else can you ask for a fast food restaurant? read more

Service here is absolutely terrible and SLOW. When I finally did receive my order after waiting over 10 minutes my fries were over cooked. When I tried to take my fries inside to tell the manager the doors were locked. I had to knock and be let in by another customer. The inside was dirty. There was a puddle of water on the floor by the tables. I will not be eating here again read more

Went through the drive through at 4pm Saturday (not busy). Order screen was not functional and the intercom was garbled and hard to understand. Placed my order and proceeded to window 1 which apparently was not being used although there was no sign. After a minute or so I moved to window 2 where I sat for 5 minutes before anyone appeared to take my payment. Made my payment, associates were pleasant. Received no condiments (none offered either). Pulled over to check my order and it was incomplete (no chicken rings). Had to go into the store to get my food. Ordered a coke and a Diet Coke. Realized when I got home that there were no straws and the buttons on the drink lids were not depressed to indicate which drink was which. Burgers were good. Fries and onion chips were old and cold. No sauce offered for the chicken rings. Whomever owns this franchise needs to go to gemba. Even Harold and Kumar would be disappointed. read more