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    White Allen Chevrolet

    1.7 (31 reviews)
    Closed Closed
    Updated 3 weeks ago

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    10 years ago

    I always receive great service at White -Allen Chevrolet. No complaints whatsoever. Prompt friendly service is the norm.

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    9 years ago

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    9 years ago

    Oil change went from 59 to 79 $$ new call center making appointments, no thank you

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    Voss Toyota

    Voss Toyota

    (32 reviews)

    I was traveling with my family in our Toyota and suddenly there was a loud pop from underneath the…read morecar and a loud grinding noise. We pulled over and I looked all around and underneath the car... nothing. Knowing that we had hours of driving to go through rural areas, we decided to go to the closest Toyota dealer, Voss. They looked it over and even took apart the brakes to make sure everything was OK. Everything was fine. We don't know what happened, but we at least had the peace of mind that nothing terrible was going to happen many miles from home in 15 degree temperatures. They got us in quickly and charged us a very nominal fee. They were polite and took seriously our concern that we were traveling with a small child in bad conditions and needed the peace of mind. I highly recommend Voss Toyota.

    The finance officer, Stephanie, was unprofessional and manipulative. She continued to pressure my…read morehusband into purchasing an extended maintenance plan which he refused more than once. When signing the final paperwork, she added a plan which did not included what he believed that it did. He was exhausted by the end of the ordeal and she took advantage of his confusion. We have never been treated so poorly. DO NOT PURCHASE A VEHICLE HERE. They are dishonest. The only positive aspect of our experience was our salesman, Sean, and they fired him the next day. I've told everyone I know not to go to this dealership. I can't stress enough what a horrible experience we had there.

    Walker Auto Group - Very nice waiting room!

    Walker Auto Group

    (23 reviews)

    Since the name change from "Walker" to "South Dayton", the overall quality of service has…read morenoticeably declined while the cost has increased. To start, you can no longer schedule service through the Toyota App. Because of this change, I had to call and make an appointment the old-fashioned way--by actually speaking to someone on the phone--just to schedule an oil change. For comparison, Reichard Chevrolet offers a Fast Pass oil change with no appointment necessary. I arrived today at 6:45 AM for my 7:00 AM appointment and waited for the doors to open. As usual, check-in was done using a pen, paper, and manually writing down VIN numbers and damage notes. This process feels outdated, especially when dealerships like McCluskey Chevrolet have been using automated check-in technology for over a decade--and they offer free snacks, drinks, Apple workstations, and a dedicated lounge. When asked if I planned to wait for my vehicle, I said yes. Josh told me it would take about an hour. My vehicle was finally ready at 8:20 AM. Then came the bill: $93.39 for a basic oil change. When I asked why the price was so high, Josh explained that prices had increased a couple of months ago. It seems like everyone is jumping on the "tariff" excuse to justify higher pricing. For context: On 06/17/25, I paid $79.54 for the same service--before the name change. On 09/18/25, an oil change at Joseph Airport Toyota was $80.62, and they include free coffee and donuts. The price increase alone is frustrating, but the addition of hidden fees--like a "Document Storage Fee"--makes it even worse. And while coffee is free, you'll pay $1.75 for a single Pop-Tart. Overall, the combination of rising prices, outdated processes, and declining customer experience makes it hard to justify coming here when other dealerships offer better service, better amenities, and lower prices. You could save $12.77 by visiting Joseph Airport Toyota, and enjoy a more modern experience while you're there.

    Randy Kepperling was great to work with. I did not feel pressured and he was knowledgeable about my…read morenew 2012 Toyota Prius. He responded to both emails and texting promptly. He was patient with me as we waiting for one of the financial officers to replace their printer so I could read through the deal thoroughly before signing. They did not add any gimmicky add-ons to the deal and honored their original quote, which was to simply drive it off the lot as-is. Additionally, he gave me a voucher to bring the car back to have the headlights buffed and cleared for no additional charge. I do not enjoy car shopping and Randy helped make it a painless process.

    Reichard Buick GMC - Car engine overheating

    Reichard Buick GMC

    (9 reviews)

    This was, without question, the worst experience I have had with this establishment. Over the past…read morecouple of years, I have noticed increasing concerns regarding integrity, but this most recent visit has completely damaged the relationship. The most troubling issues were the complete lack of communication, accountability, and basic care or consideration for the customer. Your business exists because of the service you provide--services that can easily be completed by many other shops in the Dayton Metro area. This experience made it clear that this establishment prioritizes its bottom line over its customers. Following an oil change, I was informed of a concern that required additional service. I had to call multiple times just to receive follow-up on a recommendation that your service department identified. After finally reaching an agreement, I was told the repair would take approximately 8 hours. We agreed that my vehicle would be dropped off on Tuesday (with Thursday, January 1 being a holiday, which was completely understandable). I dropped my vehicle off early, on Monday evening, ahead of the agreed date. It was also clearly communicated--and confirmed--that if my vehicle was not completed on time, I would be provided transportation for my wife the following week. Tuesday passed. Wednesday passed. Friday passed. By Monday evening at 5:40 p.m., I had still received zero communication. I called the service department and was placed on hold for 18 minutes. When I finally spoke with someone, I was given a series of excuses: the holiday, the mechanic becoming ill, partial work being done over the weekend, and that the job was "about 60% complete." When I asked about the agreed-upon transportation, I was told, "I'm not sure what you want me to do--we're about to close." After reminding the representative that I was told transportation would be provided, I was met with frustration and comments about how long he had been working that day. This response was unacceptable--especially considering I had been awake since 3:30 a.m. for work myself. Eventually, I was provided a vehicle with obvious suspension issues. I did not complain and simply moved forward. The following Tuesday passed with no update at all, despite being told this was an 8-hour job that was already 60% complete over a week earlier. By Wednesday afternoon, still having received no communication, I came in person to inquire. Neither owner was present, and when we went to the service department, my vehicle conveniently was suddenly "ready for pickup." What I expressed then--and what remains my core concern--is this: As a customer, I am not allowed to pay when I feel like it, nor can I be even one cent short on payment. So how is it acceptable for the company to deliver service whenever it feels like it, with no communication, no accountability, and no regard for the customer's time? The answer seems clear: because you can--and because the message being sent is that if a customer doesn't like it, they don't have to return. Unfortunately, that message has been received loud and clear.

    Great Service Department, fixed a hard problem that others had not been able to find the cause…read more Would highly recommend!

    White Allen Chevrolet - car_dealers - Updated May 2026

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