Available on the weekend which was important for our rental cabin. Sent someone out within an hour…read moreof my call. Was able to trace and fix all the damage done by the rat that had chewed through a bunch of my wiring and added a protective sleeve to try to prevent future damage. Courteous and the service quote just to come out covered most of the work that was done. We were worried a whole new panel would be needed and a number of replacement parts. Spa heated right back up that day.

Oscar at Pinnacle Tubs is the MAN!! I walked in. He showed…read moreme all of the tubs that fit my budget. He explained everything I needed to know about the tub and I was sold. I paid for it that day with a convenient e-invoice and I was good to go! I got it delivered in less than a week(we got lucky the manufacturer had one in stock) Oscar and his team delivered it and I cannot be more happy. My family and I love the tub and we will be getting all of our services from PINNACLE TUBS!! Thank you Oscar and Team!

We've had an excellent experience with Olsen Spa. They service our jacuzzi regularly and do an…read moreoutstanding job keeping it clean, safe, and running perfectly. The water is always fresh, crystal clear, and properly treated, you can tell they take real pride in their work and don't cut corners. Every visit is thorough and consistent, which gives us total peace of mind, especially in a mountain environment where maintenance really matters. On top of that, the service is friendly, reliable, and reasonably priced. Communication is easy, they show up when they say they will, and they care about their customers. You can feel that this is a small, family-owned business that values relationships and quality over volume. If you're in Big Bear and need dependable spa or jacuzzi service, I can't recommend Olsen Spa enough. Supporting businesses like this is a no-brainer, they earn it every single visit.

Olson's Spa Service is not only reliable but very responsive whenever I have had an issue with…read moreequipment in the past. I have been a customer of theirs for years and have zero complaints. In fact, I became a customer of theirs due to issues with another company that was not responsive and created a toxic environment in my hot tub where the bacteria level in my hot tub resulted in a doctors visit. I am glad I made the switch to Olson's. Last thing I would mention is they are well connected within the community and have even helped me find reliable service providers outside of spa services. HVAC repair, chimney sweep, and painter. That's good old fashioned customer service!

I called to get my spa fixed. Originally Dennis was great. I paid $306 for him to repair a panel…read moreand then crickets. It was like pulling teeth to get a response. He said when the panel came in, he would go install it and then I never heard anything back. I had to follow up several times he apparently finally went over to the property took a look at it and then left according to the tenant there. Absolutely no communication no response and at this point I'm gonna have to follow a small Claims Court, Monday just to get my money back. Awful experience. Do not use this company!

Dennis is the best! He clearly has a love for this work and it shows in his professionalism, care…read moreand communication. He maintained our in-ground pool and spa for many months until we moved, brought the water chemicals up to the perfect balance and kept everything sparkling clean. His communication, easy texting, was always fast, friendly and responsive. Great guy and great job!

Amazing service! They came through when others didn't! They send pics ! Whuuuut??? Never had such…read moreservice! Thank you team! Wow!

11 months ago I switched to using Blue Star to clean and service my spa each week and they have…read morebeen excellent! My spa is cleaner than it used to be with my previous spa servicing company. Plus they are very organized with a WhatsApp group chat, which they post photos in every time they clean/service my spa. Overall I have been very happy with them!

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

Great job fixed my jacuzzi replaced motor nice guy responds promptly works quickly very informative…read moreI'd recommend

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

Michael and his tech are absolutely amazing. It is so nice to work with someone who is honest,…read moreknowledgeable, and always gets the job done. Excellent service and always professional! My previous servicer was so unorganized and always up charging for things every month. Really felt taken advantage of. After switching to Superior pool pro really gave me that peace of mind knowing I am getting great service and pool is taken care of.

Possible Scam. Multiple requests made for a repair. Appointment scheduled. No show each time.read more

I hired Continental Precision Pools after my pool pump failed and I needed help getting everything…read moreback up and running, including draining and cleaning the pool. Craig was professional, extremely knowledgeable, and upfront from the beginning. He initially quoted a very fair price for a like-for-like pump replacement -- much lower than the $12K quote I got elsewhere. I ended up upgrading to a 1.5 HP pump, which raised the cost a bit, but the installation was done well and everything worked great. Craig and his team did a solid job draining and cleaning the pool, and I appreciated the bundled pricing offer to keep costs manageable. Where things fell a bit short was in communication. The monthly pool cleaning service was quoted at $170, which felt a bit high, and when I asked about flexibility, communication started to taper off. I also didn't receive a walkthrough on how to use the new pump -- just the manual. Overall, Craig really knows pools and gets the job done efficiently. If the communication and follow-through had been a little stronger, this would've easily been a 5-star experience.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.

I had an amazing experience with Blue Octopus Pool Company from start to finish. The service was…read moretruly top-notch, and the owner went above and beyond to make sure everything was handled perfectly. The "green to clean" process was incredibly fast, what looked like a major job was taken care of in no time, and the results were honestly impressive. What really stood out, though, was the customer service. The owner was friendly, professional, and genuinely cared about doing a great job. He kept me informed throughout the process and made everything feel easy and stress-free. If you're looking for a reliable pool company that delivers both quality work and outstanding customer care, I can't recommend them enough.

I am absolutely thrilled with the service I received from Blue Octopus Pool & Spa and highly…read morerecommend them to anyone needing pool or spa maintenance. This company truly delivers on its promise of great service and outstanding results! From the initial communication, their team was professional, courteous, and incredibly knowledgeable. They didn't just perform a standard cleanup; they approached my pool service with a meticulous attention to detail that truly set them apart. They didn't just make my pool "clean"--they brought it back to life! My pool is now sparkling, crystal-clear, and perfectly balanced. Specifically, I noticed: Impeccable Water Quality: The water chemistry is perfect. Gone are the subtle cloudy patches; the water is now pristine and inviting. Thorough Equipment Check: They took the time to check my pump, filter, and skimmers, ensuring everything was running efficiently. This preventative care gives me great peace of mind. Attention to Detail: The technicians went above and beyond, ensuring the tiles were scrubbed and the perimeter was free of debris. The service has been consistently excellent, making pool ownership effortless. If you are looking for a reliable, expert, and five-star-worthy pool and spa service that treats your pool like their own, look no further than Blue Octopus Pool & Spa. They are the only company I will trust with my pool maintenance! Also the value is amazing! Very fair pricing. Thanks again!

Great service, they give weekly reports after servicing the pool, photos, measurements, etc.read more

Josh and his team are on point and respond quickly. They come twice a week and made the offer to go…read moreabove and beyond their expectations to keep our hot tub clean. He response time is really fast and gives me the impression that he is reliable and someone you can count on. I really recommend them!