So this bar would receive a much higher rating if it weren't for the truly unpleasant experiences I have had with the bar staff 2 out of 3 times that I've visited. The place is nice, has a great patio and the Thai-Kun food truck out back. I just have a hard time with a place that treats you so rudely by default.
To be specific, this last time that my husband and I went in it was happy hour and we were meeting friends. So to set the stage, it's early, it's empty, we're totally sober, and in a good mood. After standing at the bar for a little bit without any acknowledgement, my husband politely asks the bartender if we could order a couple of drinks. We were starting the conversation, and hoping to just get some drinks on deck. He was clearly helping some ladies, but was moving like molasses and didn't even give us eye contact or a nod, or anything. Everything about how my husband addressed the bartender was friendly and lighthearted. Apparently my husband speaking to him before he was ready really chapped this guy's hide, and he condescendingly snapped at us that he was in the process of "making, like, 7 drinks right now. So you'll have to wait your turn just like everyone else."
We opted not to get a drink at all and meet our friends out back. We had some food, but decided to buy drinks from establishments that don't treat us like crap. We then got to watch our friends wait at LEAST 25-30 minutes to get the margaritas they ordered at the bar before we even showed up. I'll reiterate that this place was not crowded---it was about 5:30pm and there were maybe 8 people in the bar when we arrived, perhaps 4 or 5 outside. 25-30 minutes. They had to go to the bar twice before their drinks were done. They got their food (that they ordered after they ordered their drinks) and were halfway done with it when they got their margaritas.
There's a lot of things I can understand that wouldn't cause me to write a poor review. If he got busy and was stressed, that sucks. If he didn't have help and ended up getting a ton of drink orders at once, that sucks. If he were dealing with rude, drunk people, that sucks. But we were nice, and he was an ass to us. And this is not the first time it's happened--on a previous visit, this same bartender was rude and snarky to me before. That same visit, the outdoor bartender, a different guy, also had a super bad attitude, so I don't think my impression of this place is based on that one unhappy dude.
So I'm glad people think this bar is cool, and maybe there are other bartenders that I just haven't encountered that are perfectly pleasant. As a slight disclaimer, I have to say that in none of these situations were my husband or I rude to the staff. We are super easy going, and have been very pleasant in these situations. I feel like if there was a chance that we had come across as short or demanding I would not be so inclined to write this review.
Plain and simple, they're just not nice here! If you don't care about that, have at it. Good drinks and it's a great "place to be seen" if you're into that sort of a thing. But we'll choose a bar that doesn't make us feel like crap when we order a drink. Every time.
I wish it was still Rabbit's. read more