First time using Wheels Up Connection. So glad a friend recommended this company. Our rides to and from LAX were carefree, comfortable, and on time. Our drivers were Luis and Serg. They were professional, helpful and friendly. Our flight home was delayed 5 hours. We wondered if it would effect our pick up time when we got to the airport. Serg stayed in touch with us and picked us up as soon as we exited the baggage claim area. Such a relief to have a caring and concerned driver waiting for us. We will use this service again in the future. Thank you!! read more

Bill and his team are the nicest, most accommodating car service I have ever used. When my flight was delayed (repeatedly), they calming adjusted and were waiting for me when I got there. I cannot say enough about Terry - she was so helpful both during the drive (queasy stomach) and after (lost my phone in her car). Arie was also prompt picking me up and sweetly tolerated all my questions about her cool Tesla . I will not hesitate to call Wheels Up for any of my car needs whenever I am in town and I am so happy that my Mom found them on Facebook! read more

Easy to book. Friendly, on time, and made our trip easy to Lax and coming home to a different airport.

I have used this company about 4 times now from travel to concerts. Their drivers are wonderful and very accommodating. Their service is exactly as they say it will be, it takes the guess work out of your vacation. I highly recommend them for your transportation needs. read more

The owner and drivers are great here! Super easy to book and they are always on time. I've used them a handful of times now to get to and from LAX with the family. Their communication is great so you never have to stress. Highly recommended! read more

It was our second time using Wheels Up and the same experience, A+. Brenden Aldana picked us up at 1:00 am. from LAX to Pasadena, and he was fantastic. He was very accommodating to the delay in getting our luggage, courteous and reliable driver. He was very proud of his mint clean Lexus SUV. read more

Absolutely amazing! I've used Wheels Up for some airport runs and they've always been professional and on time. Recently needed them to pick up my (very senior) father. They were fantastic - even though they communicate by text and Dad doesn't text - they picked him up and took good care. They were even able to help out when a last-minute change in plans meant he needed a same-day roundtrip down to Orange County. Great to know that my Dad was in good hands. read more

This is a professional responsible car service. Amazing job every time. I simply text or call to let them know my date and time of flight. Once they have availability, I get a fit on text, asking for the specifics of the flight (and return flight) and pick up. Then, the day before my return back, I received pick up instructions. This last time, I was in the air for 12 hours and didn't have a chance to respond before arriving and they were there waiting. Clean cars, professional drivers and on time. They are perfect! read more

I am very pleased with Wheels Up Connection. This was my first experience with them, both my drivers, Sarkis to LAX and Arie home from LAX, were very friendly and personable and their driving was exceptional. The fare was very reasonable. Wheels Up Connection is now my only "go to" for all my transportation needs. read more

Had a great experience with Sarkis! He was on time and very polite. Great car and safe driver. Way better experience than Uber! Highly recommend. read more

This is an overdue review as I've used Wheels Up multiple times and have had a wonderful experience every time. All the drivers are very kind and professional. They're always punctual and get me to where I'm going on time. I feel great supporting this small business and honestly their prices are comparable to Uber, maybe just a bit more in cost but well worth it for personal and reliable service and always a nice clean car! I use them for airport rides but I've also used them to see Beyoncé! It was a great decision. Highly recommend. read more

Best service in town no question for pick and drop off to the airport, local events, or anything. The service is personalized, follow up impressive and reliable. There are my go-to! Highly recommend! Bill and his team of drivers are one of a kind! read more

Got connected with Bill via a friend for our round trip to LAX from Upland, and he did not disappoint! He's very prompt in communicating and on time. Very accommodating with us bringing our own car seat, and helped us with the luggage as well. Highly recommended, will use his service again in the future. read more

Excellent and safe driver. A real gentleman. Drove through horrible traffic and still got us there in an hour. Very reassuring. Comfortable and spotless car. I'm thrilled and encourage you to use this service. read more

Reached out after great reviews on a mom group on Facebook. Great response time, friendly and easy to use. Bill was able to accommodate my tall husband and Sarkis was waiting with trunk and door open for a 4:15am pickup - now that's service! Hubby was impressed with the ride and I was grateful to not have to drive and be able to go to sleep! Will definitely use this service again. read more

Bill and his team of drivers are outstanding!! Their cars are clean and comfortable. They communicate with you a day before, the day of and even afterwards to make sure that they did an excellent job. The price is reasonable and fair. They speak English; I don't know about other languages. They go above and beyond for their customers. For example, I misplaced my phone in the car as we were dropped off at the airport and didn't realize it until going through TSA. I used my wife's phone to call Bill. His driver got the message and came back to the terminal to give me my phone. Wow. Thanks again! read more

Great service! Comfortable, on time and the two child seats were a lifesaver. A great ride for the whole family read more

We've used Wheels Up 3 times now. They are so professional and reliable. Highly recommended!

A big Thank You to Wheels Up Connection with Bill Pedrotti and his team!! Miguel picked us up promptly at 3:30 am for our 7 am flight from LAX to New Orleans. Siobhan drove us back home on a very busy Friday night before Memorial Day. They set the pace for me and my husband to have an enjoyable bucket list trip to New Orleans. More power to you!! read more

Rod was great !! He was in constant contact with me letting me know exactly where he was. We found each other right away. Had a great ride home. You have new customers for life!! read more

I'm so glad I found Wheels Up Connection. I have anxiety and having that peace of mind after contacting Bill, from his communication to arriving at the airport was great. Good service from Arie as well. The drive to the airport was smooth sailing. I highly recommend them! read more

As, always prompt and courteous service. They have the nicest drivers. And it's so relaxing to just walk to the curb and viola! There's your ride! read more

Great service to and from LAX with Wheels Up Connection for our recent international trip. Bill and his team had great communication confirming both legs of our journey. I love the option to text to book and communicate with your driver. They were even able to accommodate my party around an overnight delay we had on our return. Clean cars, friendly drivers, reasonably priced. We will definitely drive with Wheels Up again! read more

We had a great experience using Wheels Up Connection. Parking and navigating LAX has become such a nightmare--I was more than happy to pay for the convenience of having someone else do it for us. There were 4 of us traveling, including 2 kids with booster seats, and both vehicles had plenty of space. They also accommodated our request for 2 different pick up and drop off locations. I will definitely use these guys again! Also love supporting a (very) local business! read more

Excellent service you can count on...Highly recommend! They are always prompt, great on communicating & very fairly priced.

This was our first time using this company. The rides were easy to book, great communication before flights, clean cars, pleasant drivers and on time! read more

Bill provided top notch service to and from LAX for my family. We were so loud and excited so early in the morning when he took us to the airport, and half of us were knocked out going back! Bill totally matched our energy levels; he was so chill. More importantly, he was punctual and provided stress-free transport. Oh and rates are very reasonable too...Would recommend to all my family and friends! read more

All drivers we have used from the service has been fantastic. Cars are clean drivers are safe and very prompt. Would highly recommend it to anyone over Uber or Lyft in any case. read more

So many thanks to Bill and Luis for navigating my ineptitude. First, I booked a car for the wrong time. Next I sent a text to the wrong driver. Despite my affliction, Luis picked my wife and I up on time and without complaint. Definitely my go to for any future ride service read more

Bill and his team are the BEST!! They make everything so easy! I have used them numerous times and just returned from a trip that they helped make so much easier. They provide professional and friendly service. Small details and kindness take a lot of the sting out of traveling!! Keep up the good work!! read more

Another great ride from Wheels Up. After being away for 3 weeks, it's reassuring to know your reliable driver will be there on time. We asked what was new in LA. He said, "The usual... fires & wind & high speed chases! " What a delight! Can't recommend highly enough. read more

Great service, always on time, drivers are awesome. Price is fair. Definitely recommend.

We had a great experience with Wheels Up Connection. It was everything we wanted in a ride to and from Burbank airport- easy booking, clean and comfortable ride, punctual, friendly and communicative driver, easy payment. Made it to the airport and back, no hassles. Love it! I would use them again and again! read more

On time...great to work with...easy to pay thru venmo, zelle, cash...very sweet drivers ... great communication throughout process. Can't say enough about how pleased I am to have found this alternative to dubbing myself and using long term parking.... will never be doing that again. Thank you wheels Up Connection for your wonderful service! read more

I will hands down be using this service again. The driver, Siobhan was amazing. She was prompt & friendly. I felt completely safe with both rides to & from LAX. Excellent service at affordable prices! read more

Excellent service. Reliable. On time. Easy to book via text. Took this to LAX, and the pick up and drop off was easy and the ride was pleasant. Will be requesting a pick up from LAX on my return trip too. Reasonable pricing. Worth paying a little extra over an Uber that might cancel your ride(s) last minute and make you wait 20 mins longer than you anticipated. read more

Very professional business. They are on time and watch your flight to know the updates. They keep in contact with you once you land if they are picking you up from the airport. I highly recommend them! read more

I'm very happy with the service from Wheels Up. They are super responsive and reliable. So far we have used them to go from Pasadena to Burbank airport and back, but eventually will use them for LAX, where they will pick you up outside baggage claim. The cars are clean and nice. read more

Excellent service. Smooth and easy process, great drivers! The best part about the business is that they will store your car seats for you! This is such an amazing service for when you travel with kids. read more

I've used other car services and Very happy I found this team! We will use them again and again! I appreciate the professional pre check in before pick ups/confirmation. read more