Setting: Normal burger joint...nothing special with the look. Food: Like everything in Texas, these burgers are huuuuge. I love that they say 3000+ ways to have your burger. Interesting ad. The burgers are, well, burgers. They were good, but not orgasmic or anything like that. Gotta be really hungry to finish one of these. Service: Unlike other burger joints, these guys actually serve you. You order from the counter and get a number. Then they deliver it to your table. Pretty fast too. What's more, some walk around offering ketchup, mustard, etc. A nice change from the ordinary burger fast food restaurant. read more

I got the combo #1 at the drive thru...the wait was pretty long. We were waiting for the 2 cars in front of us to finish up getting their food...but still a longer wait when it was our turn...was ready to give up our $ and drive off...urhghg the burger itself was good and the coke was very good....the fries however came out too salty...we didnt get to eat it since we didnt want hypertension or other problems later in life. read more

I have experienced better but no one believes this is gourmet and no one pretends it's health food. I'm the cook in our home, when I don't cook I don't get a warm meal and some nights when I'm too busy or tired....well you'll see me in line. The food is ok. It's fast food, don't expect anything that's much higher in quality than say a Sonic. The recent addition of the green chile burger or the Tx toast monstrosity is a welcome fast food change. Whataburger wins hearts cause the food is consistently...crap. No one pretends it isn't. It's Tx crap and we're proud. It didn't make sense to me either at first but there's a certain, shall I say pride in doing what we want and no references to clogged arteries will stop us. Fries are good and the sodas standard. It's fast food, don't be too harsh. read more

Wow whataburger!! It was really a pretty good one. Service was nice too. Lots of friendly people and I ate I. The restaurant and have to admit I like how they come by with the condiments and napkins etc. the spicy ketchup is a good thing to try and the fires were excellent too. I visit Austin a lot so I'm sure I'll be back soon. read more

Whataburger - Ice cold drinks - Fast Food Near Me - Round Rock, Texas

Extremely long wait (20 minutes) during what I'd consider non-peak hours, even with two drive through lanes. Service wasn't super friendly either. This is the closest store to my home, and my family loves Whataburger, but I won't go back. We'll drive a bit further to another location. read more

This place is garbage!! I'm not from Texas but we have family there. Before ever visiting my husband always talked about this place (he's from Texas) and how good it was. So when we visited, we stopped there the night we got into town. It was late and it was not impressive. Everyone said it's because it wasn't fresh. Visited Texas about a year later, had Whataburger. Still not impressed. I did have Fudruckers though for the first time, and liked that. Third visit to Texas, I didn't even waste my money! I did have Freddy's and Moonies though, and they were both yummy!! Whataburger reminds me of Sonic. Maybe it was way too hyped up, kinda like the first time I watched The Hangover! read more

I always use drive through. Now I'm wanting to dine inside and see about no gloves. Most of the time orders are correct and fast and hot. Couple times there has been problems. I called or sent email and general manager iris has corrected it! read more

So incredibly slow, stuck in drive thru and seriously regretting it...take some notes from chik fil a..also got my order wrong

cons: there is a 95% chance your fries or drink are gonna be forgotten unless you explicitly ask for them-- always check your bag!! i've only tried online ordering ahead for indoor pickup once, but resulted in me waiting like 20 min after my order was supposed to be ready inside : ( pros: food is great, every employee i've spoken to is friendly and cool. online ordering ahead for CURBSIDE has been a good experience (although i do feel bad asking someone to run all the way back inside for the missing fries/drinks, the initial order comes out relatively quick!) read more

I used to live by this place, and would walk past it to other stores in the stripmall. And to me, I'm afraid, walking past, it always stank of rancid fat. I'd look at the prices, and they'd be surprisingly high for fast-food. So I never went there, until I was with someone, they wanted to go, and they were buying. And, well, inside it smelled OK, and the food didn't *taste* rancid, though the smell outside was still nasty. But the burgers were... well, the two-star description here says it all. "Meh. I've experienced better". Round Rock has a plethora of quality fast-food burger joints, like Five Guy's, Freddy's, Wendy's, and more. This isn't one of them. This is just mediocrity, at a quality price. It's not terrible. It's just... a patty with good fresh veggies, in a good bun, oozing with rather more fat than I like my patties to ooze. read more

My husband and I got in line at the drive thru at 10:15 am this morning (October 31,2021). We paid at 10:19 am and we just got our food (10:56 am). The manager could offer no help just excuses! Won't ever be back. read more

Service is slow so don't go here if you are on a lunch break. It took 45 minutes to get my order and there was a small line.

What do I get for not reading the reviews before I came here? A 30+ minute wait in drive thru with a hungry toddler. Never again.

DANGER!!! NOT FIT FOR HUMAN CONSUMPTION!!! Just terrible. I hope whatever manager is in charge of this location reaches out. Ordered my food at 12:20am in the drive through, paid for food @12:35. Got my food after 12:45. Orderd 1 Honey BBQ chicken sandwich combo and 1 jr burger combo with onion rings. Nothing in the order was hot, usually when facing a 25 minute delay your food is at least served hot right? 5 minutes later I'm home and the food thermometer reads my burger meat as 81 degrees F and the chicken sandwich is a whopping 84 degrees. Clearly this meat was left out far too long and the employees don't have food safety training or care enough to keep meat products over 140 F That's my main gripe, to top it off the burger had been prepared so early the bread was completely soggy and it looked like someone smashed it waaay to hard to press it together. The chicken sandwich bread (supposed to be crispy texas toast) was also soggy but not as malformed. read more

Whataburger - MMM! Thanks whataburger staff for making my favorite, a smashburger! May as well go there next time given your prices for this crap. - Fast Food Near Me - Round Rock, Texas

My son says this is the in and out of Texas, as a Southern California boy and my first trip out I thought I'd do as the locals do... not sure why there's so many less than flattering reviews but I think it's pretty good for a fast food joint open 24 hours a day. read more

Whataburger - Spicy ketchup, gravy dipping sauce for the french fries and a pretty damn good burger what's not to like! - Fast Food Near Me - Round Rock, Texas

I suggest another place if you are in a hurry. 10 minutes plus to get 2 sausage biscuits EDIT. now almost 20 minutes and no apologies. AND the food was awful. Ugh. read more

The waited in line for 10 minutes then they didn't even know what I ordered they went to fix it but the manager came out like I was asking for free food . workers customer service was good but the manager was trash . Then when I called to complain to her about her service she hung up the phone in the middle of the call. read more

I had never tried Waterburger (oh, c'mon, I can't be the only one that pronounces it like that), but my Mom advised me on how good the fish sandwiches were. So, this was the first Whataburger one I visited, nearest where I live. They. Are. Awesome. The A1 burger is pretty good, too, although I would prefer the fish. I'm just trying their menu, but, it does seem somewhat healthier/safer than McDonalds. Nope, that's not saying much, but hey, the burgers are beef, not soy, and the meals are pretty filling. Restaurant seems clean, as good as it gets with fast food joints, and my orders haven't been messed up yet. It gets an A as far as fast food goes! read more

The food is decent. But not some times EVERY time I come, I order an unsweetened ice tea, and it never fails that I am either handed a sweet tea or an old tea. Let's also not forget to mention this is the SLOWEST fast food place I think I have encountered! But then again. I keep coming back... read more

This location is so slow, especially the outside lane. Avoid it if you can. Wait was over 10 minutes and there was only one person ahead of me. Oh and they also got my order wrong. read more

I'm confused... why is Whataburger labeled as fast food? Never been to any that service is even average... and the Round Rock location is THE WORST. Average wait time seems 5 mins or more. And for average-tasting food?? Too many other places to ever go here again. read more

This might be the worst Whataburger in the area for sure. Wait times are ridiculous no matter the time of day, and usually the lady taking your order just sounds like she hates life. The food is sometimes cold when you get it but i imagine it would be after waiting for so long to get it. Sigh. After FINALLY getting to the window i had to make 3 corrections to my order. You can forget the attitude as well. The only person i was pleased with was the nice gentleman in the pony tail who didn't seem inconvenienced by his coworkers' mistakes. read more

ordered 4 things. 1 thing was fully correct. one thing we didn't even get. the burgers were cold. waited in the drive thru for about 15 minutes when it wasnt even really busy. staff at the window and at the order spot was pretty rude. just overall a bad experience read more

They forgot my order and when I called them they told me to do a 50 minutes line again

I have been waiting 26 mins in the drive thru and still don't have food.I hope it's hot. I could have gotten food faster at a restaurant.

Whoever made me the HBCB the other night deserves to get their punani ate wait time was barely anything even with a long drive thru line, one of the best experiences I've had at a whataburger. Someone give these kids a raise read more

If you are from the south and love your sweet tea, you won't get it here. Their sweet tea is barely sweet so order some additional packets of sugar or sweetener! read more

About 95% of the time you have to wait AT LEAST 20 minutes for food, if you get your drink while waiting it's half way empty by the time you get your food. There's always a 50% chance of them messing up your order as well. Only whataburger I've ever had these issues. It's truly ridiculous. read more

Idk what all the fuss is about! This review is based solely on the food. We used the drive thu late at night, I will note however that the cashier shorted me my change which he corrected when i pointed it out. This is not a big deal to me but for some it would be. I'll keep this pretty short the burger had no flavor my husband compared it to the patties they serve at elementary school lunch lines... also there's no sauce no mustard no fixens really and the fries were salty AF. I may be a typical Californian but In and Out is far superior! #nocontest read more

Recently the staff seems like they lack training to do their jobs. Even when slammed, this place had never before taken 17 minutes to deliver our food from the time we ordered. The manager on duty does not provide direction or instruction to her crew. This place used to have excellent, quick service. Now there are customers waiting for there food with frowns, grimaces and mumbling about the long wait. read more

Whataburger - Fast Food Near Me - Round Rock, Texas

Wasn't greeted when I walked in, even when the manager looked at me he didn't say anything, and terrible customer service from the cashier. I ordered the chicken strip meal hoping for thick and juicy strips, but I got pencil thin pieces. I was very disappointed with this location and will never come back again. read more

Whataburger - Ordered the Chicken Strip meal and got this pathetic piece...Very pathetic. - Fast Food Near Me - Round Rock, Texas

I tried this location for the first time on May 29, 2020 and I've waited to post this because I was extremely upset after my PRE-order "drive thru" purchase. Not only did I wait in the drive-thru line for more than a half hour, I had to pull over and wait LONGER... totaling almost an hour for 3 meals I purchased via their app. What is the purpose of ordering online and the drive thru? And to top it off, I realized after that my promo wasn't subtracted AND my order was wrong. They also didn't include napkins or the side of mayo I requested. I will NEVER go to this location again. read more

Sat at a 2 person table today, waiting for my burger. Nothing on the table but my table number. They brought my to go bag, which I decided to eat there, rather than take it to work. Unpacked burger, took a few bites, and a cricket with a missing leg crawled out from UNDER the burger. I called out to a busboy waking by, and said "hey, can you get this cricket out if here?" He said "no, I'll have to get maintenance", and walked off. I left my food on the table and walked out, disgusted. Where did the cricket come from? Never going back there. Told all my coworkers, too. read more

I love Whataburger. This is my first trip to this location. The service sucks and the drive through process is really confusing. TIP - get in the line closest to the building it moves 5X faster than lane B or recommend going to a different location. read more

if i could give it 0 stars i would. I waited in line for 40 minutes and i payed for a large fry and 6 bites and i was excited to eat after a long day at work. i get home and open my box excited solely for the fries only to find out i didn't even get any. it wouldn't be as bad if they gave me a medium but they gave me none. this location fucking blows suck a dick whataburger. read more

Man I never thought I would leave a bad review for a fast food chain, but I was baffled at tonight's service. We ordered our meal and received it a little after 15 min. In my opinion with 3 others in the restaurant eating and nobody else in line (also 4 cars in the drive-thru) I believe this to be too long. We finally got our food, a double cheeseburger and a bbq chicken sandwich and a large fry. The burger had no cheese which we paid for. I went up to the cashier with our receipt in hand to tell them they forgot the cheese. A woman said "I asked her and she said no"...I then help up my receipt and stated "yes she did, and we paid for it too!". They obviously knew they messed up and asked if I wanted them to remake it or add cheese. I said they can add cheese as to not waste the food, but they brought me back some unmelted cheese slices on my burger? I grabbed it and immediately asked for them to remake it because it looked gross and definitely it appetizing. One of the employees even said "yeah, that doesn't look good at all". We received the burger which was the same burger bc all the condiments were now warm. I think even fast food places should be held to a certain level of customer service. Even though the food was good, the service was below par. Definitely will not be going back to this location at least until some training is done. read more

I'm not a huge yelp reviewer, but in some circumstances I feel the need to warn people. THE SERVICE IS SO FREAKING SLOW HERE. We pulled up to the drive through at 12:34 am and it's now 1 am, no sign of our food yet. They have one poor guy taking orders inside and then the same guy bags the food and takes it out cars. Worst system ever! What are these guys thinking???? read more

I wish there was a rating for zero or negative stars. This whataburger amazes me every single time I go in. Let me say that I've actually eaten the or ordered something from there about 40 or so times in the last 3 and a half months, because I work right next door. I work late, and it's nice that they're open 24 hours. Or, at least, you would think. I'm not sure what I'm consistently more unimpressed with, their uncanny ability to get over half of all orders wrong, or, the absolute motive lack of any care or empathy on the part of the managers when I bring the complaint to light each time. These guys freaking astound me EVERY SINGLE time. read more

This place has really gone down hill in the last three year. Was a great place to go and eat. Now it is dirty. The ice dispenser is full of ice and all pink with mold on the bottom. I have said something to the day bald manager but he just looks at me like I nuts. The service here has gotten very slow and the staff always seems to be running around not knowing what to do and when it gets late in the evening it get worse. Took me 20 mins to get a shake. The reason I come back is the food is always good but things need to change in this location or you could lose a lot of customers. read more

This location has dropped in quality when gms changed. What was once a well working crew has gone down to a bunch of teenagers, some walking on their phones, not using gloves all the time and just lollygaging around when there are people that need service or food. Generally as long as the manager on duty is cooking or on drive through....things are decent. read more