the service was horrible there was only one person in there that was kinda but we ordered 3 malts, and they were horrible!! way to syrupy so we went inside to see if we could replace them with shakes they said they couldn't do that so i then asked what the price difference was so i could pay the difference they still proceeded to be rude and tell me they couldn't replace them with shakes then the manager walked up and was being rude and said "if you want a shake we can give you a shake" in a very rude way so i will not be ordering here again!!! read more

If you have not had their jalapeño cheddar biscuit you are missing out. We went through the drive thru & employee Deanna was very friendly. We ordered egg and sausage biscuit & a crispy bacon egg biscuit. The only disappointment was no crispy bacon. Who likes chewy bacon? read more

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Made an order for delivery, ordered their gallons of sweet tea and lemonade, as well as a large shake. Was then texted that the store couldn't find their gallon jugs, and asked if we wanted anything else. We replied they could give us the gallons paid for in large cups if need be. After another 10 min and being told the driver was on their way, My order was then cancelled due to a "technical issue" and I'm being refunded but am now out almost $40 for 3 days. Would give negative stars if possible read more

The food was good when we finally got it. But one member of party ordered 2 patties, got 1, but was charged for both. The men's bathroom was also missing paper towels. read more

Please. Please change the company name to "MakeYouLate." The food is good at Whataburger, but it has to be. Why? Because you will sit in the car line until you are late for something. Working today? You will be late. Off today? Well too bad. You will be late to the party. Sending a package? It will be late. But what about..? LATE read more

25 minutes to get 2 bisquits No one ahead of us Just absolute worst service everyone Then got the wrong order Finally got biscuits and gravy (which you know were premade)and NO FORK! Had to go back! Seriously?? read more

I came here on my break and the cashier whose name was Reese immediately walked outside to go talk to some truck without any warning or anyone covering her spot. She came back in like 4 minutes later and was On ft and sat behind the register for a minute before walking back out in front of the register area to continue being on the phone. The she went back to the register and sat there on the call. I was waiting for her to usher me forward to order but she still wouldn't, it was about 12 minutes into waiting and I only had 30 minutes to get my food and leave. I told her I had an online order and waited another like 8 minutes before the manager I believed asked if I had an order and I told her my name and she almost immediately brought it to me. Reese was nowhere to be seen again. Honestly I have never been so pissed at an employee and I do hope she either gets fired or gets written up because by the time I got back with my food I had 4 minutes of my break left when the drive to and from was 5 minutes. Please address this to her as this is unprofessional and quite frankly just fucked to deal with. 04/03/25 6:06pm read more

I'm not sure what the big deal is about these burgers... Hmm. Mine was lukewarm at best and it takes a while to get it so I expected it to be nice and hot. The fries were ok. Overall I wasn't impressed but it was something to eat I guess. The employees here seemed to be pretty nice and it certainly was a very clean establishment. read more

Good service, especially during the late hours. Forgot something's on my order but it was cool. I wasn't charged extra for them.

just came through the drive through and got back to the room just to discover that they did not give us anything to eat our salads with and also no condiments. hopefully the hotel has some plastic ware read more

Whataburger - a receipt for a restaurant - Burgers Near Me - Richland, Mississippi

We came in on our way on vacation. We wanted bbq but we're to early and decided when the saw the whataburger sign to eat here instead. I was excited to see a whataburger and even told the non personality cashier with no response. Well after for what seemed like a eternity our food finally arrived. The burger was cold and just thrown together and an order of fries were missing. I also order biscut and gravy which was watered down and salty. The wife never got the fries and I took back my fries because they were stale. So the cashier said new ones would come but never did. After eating we still never got our fries and we left very disappointed in the whataburger quality we were used to. The quality and staff at this restaurant was terrible. read more

Whataburger - The mistake we made today by coming here. - Burgers Near Me - Richland, Mississippi

we didn't even get to sit down before we got our food!!! that's the fastest i've ever gotten my whataburger

BEAWARE We prefer to give no stars at all. Is this even a fast food restaurant? We've been sitting here for an hour and have not moved or gotten our food. However, they brought us our drinks while in line and made us pay so now we are stuck. Save your time and money and do not come eat here. It is ridiculous and they do not care. Workers are walking around and not doing anything. We asked the girl that delivered our food who the manager was and she did not even know. And proceeded to name off 4 people who she considered the "managers". read more

I ordered a Barq's root beer with light ice. The cashier asked if I wanted a large root beer. Again I said, "no not large root beer, a Barq's root beer with light ice." She repeated it back to me, "a Barq's root beer with light ice." " Yes, thank you." I said. What I got was a large root beer completely loaded with ice. I used to think that Whataburger were better than McDonald's, Burger King and Wendy's. It was if you had to settle for the incompetence of teenagers if you were gonna get fast food. But she upsized my drink and fries after I told her not to and filled my drink with ice even after I said very little ice. This was not incompetence. This was purposeful. Another black eye for fast food. Except for InNOut, I'm just about through with stupid fast food. Goodbye Whataburger, it's likely the last time and I really tried to like you but I think you were different but certainly not better. read more

Worst whataburger in the USA and they wear the title proudly. Service is atrocious and the slowest of any fast food restaurant I have ever been to, and They have NEVER once changed the syrup in the sprite dispenser in the drive thru, it's just straight carbonated water and has been for over 2 years. read more

Food was okay, about what you'd expect from a fast food chain. The only real gripe I have is the wait. 50 minutes. From the time stamp on our receipt to the time we received our order was 50 minutes, and it wasn't even hot. It's like they made the order and then just forgot us. Then another member of our party STILL didn't get their food. Don't stop here if you're hungry. read more

Years ago I used to travel to Texas on a monthly basis and would regularly treat myself to Whataburger. I haven't had one in 5+ years so while on a roadtrip, we went out of the way to come here. When we saw it off in the distance, I was literally so excited I screamed "WHATABURGER!!!" Unfortunately the excitement stopped there. Although my burger was good, they forgot to bring my fries, and they weren't walking condiments around as most Whataburger's do. My wife's hamburger was dry, and we had to ask for my father-in-law's meal and my fries. This is not the type of service that I have come to expect from my past experiences at Whataburger. Will that stop me from coming back? Absolutely not! I hope this particular location gets some training so they can eventually give the type of service that best represents Whataburger. read more

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As soon as I placed my door dash order I simply called the store to make sure I would have ketchup and Mayo. i simply asked for the manger so it would be in the bag and of course it wasn't when I got my order of course it wasn't in there so I called back up there to speak with him and he saying it wasn't in there nawl you know it wasn't. poor managemen. read more

The food was good but the wait time was literally 30 minutes plus for a mobile order!! Wow!

Absolutely ridiculous. Sat in drive thru for over almost an hour. Are they cooking one burger at a time. The management here sucks. Still waiting after I left window. Unbelievable! read more

I placed an online order for one burger and fries I arrived at the time it was supposed to be ready and stood at the counter for 40 minutes 20 people came in after me ordered got their food and left while I waited on my burger I finally had to walk into their kitchen after they checked on my food like 3 time just to be told it had been ready the whole time and they just had to hand it to me so basically never place an online order here they don't understand how their system works it's also really dirty they just don't clean the drink machines I would eat somewhere else you get a big drink and the fries are decent a little too salty but the burger wasn't very good Burger King, Sonic, and Wendy's are all better and a lot faster. read more

They were so busy when we decided to stop anyway, and we knew it was going to be a wait, but it's whataburger so we stopped. It was clean , and the staff worked hard to get everyone served and on their way. Way to go whataburger in Richmond! The food was also delicious. First time all week on vacation I finished my entire meal:) read more

Horrible service they need to be fired everybody is on there phone or not even in the building. Something needs to change or we won't ever be back period. I wouldn't even give it 1 star but had to to make the review read more

19/20 times I have had no issues with this whataburger. Usually they serve fresh food made right and with good service as well! The store is clean both inside and out. However this week on Monday the family went to Whataburger and I forgot to order something and I asked the guy at the window if I could add something he threw his arms up talking about how busy it was and how it would complicate things I told him no worries that I would be fine. He goes to the front counter to run my card and when he hands me my card he jumps back and throws his arms up in the air hollering "you didn't have to snatch it from me, you got a problem with me bro?!?" My pregnant wife rolled the window down and laid into this guy because she witnessed the whole thing. Clearly the guy was stressed and couldn't handle the duties of the drive thru window. And the guy was a grown man. I've dealt with plenty of young fast food workers that didn't present the drama that this 30-40 yo man child displayed. My wife loves whataburger but said she doesn't know if she wants to come to this location anymore. Tried to do the whataburger review on their website but it wasn't working right. Also my food was wrong as well. I ordered a Bacon cheese whataburger with no tomato's and no pickles add ketchup. I got a piece of meat buns and Mayo. And I HATE Mayo. Didn't take it back in either because don't want a man child to spit in my burger. This location gets 2 stars only because of great service and food in the past. read more

like Whataburger. I wish there was one in StLouis. I like the mustard based concoctions that is Whataburger. I will always return when I can find one. read more

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charges me $20 dollars for two sandwiches n they ain't even got cheese on em. garbage

I worked here after quitting the one in Jackson because i was sexually harassed by a mgr and coworker. I was also yelled at and witnessed manager threatening my coworker and I totally felt awkward. I have a legal and ethical background. Some people dont . I feel that rules like coming to work on time are just as important as work ethic and OSHA guidelines. None of these rules were enforced there. I tried to speak with my manager to get moved off the night shift because they were drinking and doing drugs which is understandable because of the age and mentality of the staff but it was a trigger and red flag for my soul. I tried to get shift changed but Adrian my gay manager seemed to show favorites so I decided after walking there thirty's minutes to work at 10 pm in Jackson that it wasnt worth it. I didnt like that our times were good and the mgr got bonuses for my hard work then bragged about it. I hated the puddle of grease and the leaky roof too. It seems like they would have enough money to fix that as many bonuses we were receiving. Also after they met there quotas the woman would close the store even though we were 24 hrs and lie to patrons. Pure lazy sacks of shit. Arrogant for no reason and using people like me to fund their lifestyles. I decided to try another location because it was 12$ the most ive made as a laborer. I called my old manager to see if i was eligible for rehire and he said he was going to have a talk with the mgr at Richland about me and they was going to get me. I worked there for three weeks and I was harassed daily because ny old mgr had told girls there to torture me. I am very good wt what i do. So good i was offered tips when i finally got to the floor to serve guests. At the ither location i wasnt trained on register although i was hired for the position because the supervisor on my shift said she didnt want her draw to come up short. Because i had a eye injury and had scars on my face from being in a abusive relationship i was joked about and called one eye and other names. I began to wear makeup and eyeglasses and i got extra unwanted attention like i said. I saw nothing that i had done wrong amd corporate fired a few people because of my complaint. I hope they are proud of themselves. They actually tried to out drugs on me luckily i had a witness. I wanted to take it to the police but I have a background. I hate that. Its like because of my criminal background i can recognize criminals but i am unab to get justice for myself because i am labeled a liar all I wanted to do was work in a safe healthy environment and follow standards wnd procedures i learned in the training videos so that i coukd possibly one day grt managerial experience for the nonprofit organization i have envisioned which eill help otherd in similar situations work in a safe place or habe options to becomr self employed read more

This place was packed to the door. We went threw drive through to get out food and for the amount of people there it didn't really take long and not one thing was left out of the order which was pretty big. Staff was very friendly also. read more

The service at this Whataburger has gone downhill. My order was incorrect so I had to wait on them to correct it. Honest mistake.... she just didn't hear the word "two", but the honey butter chicken biscuits had no honey on them, only one napkin for two biscuits, and the coffee was scorched. read more

Bruh, lemme tell ya what, if you're in a pinch and need a lil satisfaction, and tired of dealing with all the freaking construction on 49, then pull yer vehicle over at the orange and white building off the north bound lane and get you some good eating. Man they got it all. Burgers, fries, shakes, did I mention honey butter biscuits? I know you want you a honey butter biscuit that's on my mama! Rollin through headed to a party, needed to get a lil foo on my stomach before I started turnin up one weekend and thought what better stop than an ol fashion appetite crushing place than Whataburger. I was glad I stopped, and you will be too! read more

I used to frequent this location, between 7 and 10 times a week between my wife and I, however the last few times have been problems and I have not been back in almost 2 months. They have a consistent problem with allowing the drink bibs to run dry and apparently only have one or two employees that are allowed to change them, which has been the cause of most of my problems with this location, also make sure that if you visit you are there when the line has less that 3 cars total, or you may wait 30 minutes or more for food. My last visit was so bad that I actually called the helpline which was a joke, but hey, taco bell is open until 1am in Richland, so now they have my business. read more

Food was good, really good and fresh once we received the correct order. Our cashier wasn't the best order taker. read more

Whataburger - Burgers Near Me - Richland, Mississippi

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The wait staff is wonderful. The music is great, the food is good, and the place is really clean. I just want of the better fast food places I have visited. This might be our usual stop as we travel to the gulf from now on. read more

my husband and I visited this location last week around lunchtime.I ordered the cheese and bacon hamburger combo and my husband ordered the fish sandwich combo. We placed our order via the drive-thru. we had a wait of 10 minutes. We received our food and proceeded to drive home. I open my husband food first gave it to him as he was driving. His food was hot ! However my hamburger was cold as ice and old!. I don't mind waiting for hot food.. This is a new location and I expected better.. This is the reason I rarely eat fast foods.. These places are never consistent. Won't be back. read more

Clean, hot food and wonderful service. The best fast food in Richland without a doubt. read more

Whataburger - Food was hot and delicious, service was great with a smile. Come and enjoy. - Burgers Near Me - Richland, Mississippi

5000% better than the High Street location. After issues with aggressive panhandlers while in line at the High Street location, we left and come across the Richland location and low and behold, it's nice, it's kept up, doesn't look run down, folks answer you when you are at the mic or window, and then your order is right. I may not be in the area much, but you've got my perma business when I'm there, Richland Whataburger! Thank's for being awesome. I know, I ordered 4 WB's to come back with me to Memphis, I don't have any franchies up here. So, you understand. =) read more

My family and I stop here on our way to the coast every year. This was by far the kindest, hardest working fast food restaurant I've seen in a long time. Ms. Torris Singleton was so kind and displayed excellent customer service. The restaurant and drive thru were very busy but she still managed to wait on all of us. We will continue to make this a stop for years to come. read more

My husband and I love eating here. The food is always delicious and their creamy pepper sauce is to die for. The wait can get a bit ridiculous at times (reason for 4 stars) but that's really the only con here. I highly recommend the whataburger patty melt read more

Anyone who knows me knows I love my Whataburger! Last couple of times we dined inside and the lines long (good for company) but customers were getting impatient. I think no one was prepared for that store to be so busy all the time. I still love the location everyone is always friendly to me and my breakfast crew is amazing! read more

Whataburger - Lunch at Whataburger - Burgers Near Me - Richland, Mississippi

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Best customer service! The cashier was super helpful and did his job well:) The manager was super kind! And food was perfect! Clean location! read more