Good customer service. Manager was chill gave me a cookie for driver appreciation day.

I work nights at Amazon, I've gone here several times around 1AM -3AM and the food is always good. The service however is amazing. The people that work the overnights are so friendly. They're always happy to chat and it honestly makes my night interacting with them. So shoutout to the night/overnight crew here, you guys are all awesome. read more

Terrible food! Cold buns huge chunks of onion cold fries. $27dollars !! Never again Too much bread and very little meat read more

the food is always good but if you go durring the day they're usually pretty slow getting food out, durring the night they get it out fast though. The new Nashville hot chicken is also very good but they don't shake the chicken in the sauce they just pour it on top. read more

After a long shift at work it's was barley 8:00 pm and since I'm only 16 and don't have a car I went inside to order food when a guy said the lobbies close so I thought that meant you could order food but you can't eat it in here and then he told me that I can't order food because the lobby's closed so I got nothing. read more

Whataburger is the highest quality burger drive thru by FAR. So good! 85 Characters 85 Characters read more

If I could leave a 0 I would. I waited 10 minutes in an empty drive thru just to hear them ask the next lane over immediately for their order. This whataburger can never deliver timely orders even when slow. read more

If I could leave 0 I would. Terrible customer service had me waiting at the window for over 10 minutes did not address me at all so I left my order there. Called to complain no one cared. Ok I will not be back. Avoid! read more

Matt s or f (can't remember) was super helpful and i will be coming back because of the great service make this guy a manager asap and if he is give him a raise 10/10 read more

Very slow service, did not get all of our order. Would not recommend Wish the company would check on this location. It is new but not reliable read more

This location makes me want to punch babies. Ask for spicy ketchup every time, never get it and then wait 5 minutes to get someone's attention to let them know I'm missing my spicy ketchup. Burger topping requests...legit wrong every time. Ask for no pickles on a burger and they add half the jar. Ask for mayo and ketchup on the burger...you get a plain burger. Offer a shake...order a shake...don't get a shake. There is legitimately something wrong with my order every single time...it's kind of impressive that a location can be this consistently bad. Do better boys and girls...do better. read more

Chicken and fries were stale and after eating some felt sick, missed half of my order. asked if I wanted ketchup and didn't give any. Manager didn't even care read more

I know new restaurant grand opening is going to be busy, ya would think ya would be ready to kill it, but as long as the lines we're, food didn't meet expectations maybe thats why they call it what a burger no..because what is the question. Me and the wife decided to wait in that long line Just about over an hour, I mean cmon. They should call it instead of whataburger, is gonna give you gas, and make your stomach hurt like a mutha trucker., now if it was just me that had those issues .....well it wasn't we both had different types of burgers but felt the wrath of what the hell are they doing to make a burger mess with you that bad. Now I know we weren't the only ones that went thru that pain. Cuz we are Human. So I have to ask how many smart people are going to want to go through that torture ? Price is about the same through all the I there burger joints but the sheer amount of Gas Was just over the top maybe they should call em Fanny Burger. Cuz yer gonna have stomach torture gas.just thinking of that day my stomach shrugs saying please no........... My wifey says no more picking our burger joint unless it has a 5.0 rating.this place has a very, very , horrible rating that I'm not sure they can recover Not only including the scowls the workers had, the only people that were happy at this place were they managers that was raki g the cash laughing all the way to the bank Why or even how is it possible to have a product that does that to the populous,cuz that much harm be legal. We should get our money back. Lol The only thing I would order from them would be the shake. Banana puding was good but the rest, He'll no never again.i would goto mc Donald's If u wanted tontorcher my insides I'll stick to the greens, or bbq. Cuz if ima spend my hard earned cash I want something that doesn't kill my gut for.24 hours,literally Ewww, bewarned read more

Try the cheeseburger with onion rings! Can't go wrong. Best burger joint in Valley.

i got a free whataburger for downloading the app. And they put wayy too much mustard on my burger the bun is literally soaked. And it was my boyfriend's first time trying it and he did not like it his bun was soaked in mustard too. read more

WORST location ever!!! I got here at 11am and ordered a chili cheeseburger meal with a white raspberry shake instead of fountain drink to go. Simple right? I guess not. After about 5 minutes the cashier brought out my food but said that theyre shake machine was broken and that they were working on it. A few minutes later he said it would be about two minutes. Im waiting and waiting and waiting. Finally at around 1130 ive had enough. I walked up to the counter and just asked for a drink instead and a new set of fries since mine got cold from sitting so long. The thing that bothers me is that the manager didnt check on it or the cashier didnt offer me any type of compensation or accomodation. They didnt even care if my food got cold or anything. Apparently peoples time isnt important. I still dont know what a White Chocolate Raspberry shake tastes like. I AM NEVER COMING BACK TO THIS LOCATION!!!! read more

The drive thru lines were completely confusing. I went inside and stood there for over 10 minutes waiting for my single meal to be ready. Everyone was just wandering around and nobody seemed to care about their jobs or customers. read more

Drive thru service is HORRIBLE!! I spent 15-20 minutes in the line all while the other line was going faster. I would say about 7 or 8 cars later I finally requested a manager. Manager comes out and says it's the system and how it takes the orders. Blames it on the high school kids by saying it's their first job. Very poor customer skills. Did nothing to help the situation. read more

Long lines, dinning room closed, coke tasted very weird maybe not coke or there was something wrong with their dispensing machine. Their Burgers are a lot better than McDonald's. read more

Big fan of Whataburger. The food at the store was good the service was fair. One thing I found troubling was my order came to $9.29 the gentleman at the counter handed me a 10 said sorry I don't have any change and just kept my 71 cents. 71 cents isn't going to make or break me but if he's skimming 71 cents off of every order he takes through a day that could amount to some good money read more

I haven't ordered Whataburger a lot in my life. I decided to try it since it just opened. The double chili burger was a monster! So cheesey and beefy. The thing weighed a ton! The only thing keeping this from 5 stars is that the onion rings were cold. In addition they didn't have the current new promotional items and the dining room isn't yet open. Otherwise it's one of the best fast food burgers I've had in a long time! read more

Went through the drive through. Malt machine was broken. No big deal, it's fast food, I get it. However, didn't get my onion rings, so wasted money paying for them, and ordered my burger no tomatoes, it even says no tomatoes on the receipt, and had four tomato slices on my sandwich. Didn't follow the order, didn't even get all my food in the bag. Massive L. read more

If you want to eat, don't bother going here. Tried to eat in the dining room, waited 20 minutes, and no-one came to take an order (they did have time to look at their phones, however) and finally left. Went through the drive through, stuck in the middle of 18 cars waiting for food. One person delivering the order, then went back inside to get the card machine and back out again. 25 minutes later, when they finally got the forward cars to go park and wait, I just left and went up to McDonalds. Service is the worst I have ever seen. They need to close, hire enough staff, and perhaps re-open in about 6 months to let the bad memories fade. I used to like Whattaburger when I could get it, but I'll just keep going to In-and-Out until this franchise discovers that you have to serve customers their food, the name doesn't generate sales. read more

Waiting 40 minutes in the drive thru for a Whataburger Jr is just plain ridiculous!! Service is horrible! Come on guys get it together no one should wait 40 minutes in any drive thru unless we're in New York! We're in Mesa people what is the hold up! I havnt even tasted the food yet but I'm sure it's cold I ordered it 25 minutes ago read more

Ordered 2 Whatabuger Jr. They do not come with Cheese. You can order Bacon and Cheese Whataburger Jr. Was Charged .50 cents each extra for Cheese. Burgers were drenched with Mustard. Not Good. Ran out and on your clothes. You don't need that much Mustard. Did not taste the Burger only the Mustard. Onion Rings were Good, Light and flavorful. Order # 503455 9/27/2023 Mesa on Signal Butte. read more

First time visiting, drive thru line is long, dining room is not open and the restaurant forgot 1 of my burgers. There is no phone number listed yet, so I return to whataburger, wait in line again, explain why I was back, they did not apologize and had to discuss the issue with 3 staff members before they closed the window and returned with the manager. The manager tries to charge me for the burger, so i explained again and she also does not apologize, but agrees to delete the charge. I added a small shake, which she charges me for and I paid for, but it would have been nice to atleast recieve a discount, or at minimum an apology. read more

Ordered 2 Whataburgers with cheese, order took 40 minuyes. no cheese, got refund. Burgers has lots of onions but absolutely NO taste. Worst burgers we have ever had. No more Whataburger for us. read more

if you have 40 minutes to waste this is the place to go! waited in line for 40 minutes to be given our food. workers were so and careless.