I really feel like it's my duty to warn others that if you come to this Wendy's to please bring your patience. Please don't stop here for a quick bite or if you're in a rush. The people here work at their own pace. They are all very friendly, but this area is full of retirees and quite a few of them work here. They will chat with you all day about various things, but you have to be willing to give about 10 minutes more of your time whenever you place an order. I repeat this specific Wendy's is not a "fast" food joint, but my order here is always right. :) read more

HORRIBLE SERVICE!!!!! My mother, my brother, and I decided that we wanted to dine in and we ordered through the kiosk, we all three ordered the same exact thing. We all got a junior bacon cheeseburger piggy bag meal, which comes with the burger, fries, a couple chicken nuggets, and a small drink. And a dipping sauce if you want to be specific. Well those are about what six to seven bucks on the menu. Not to mention my little brother and I both got small frosties, which are not even $2 each, I think like $1.89, so let's think for a second six times three is 18 for all of the piggy bags. Plus the almost $4 for the two frosties. So my total came to about 23 something and some change. And it said I would get a receipt with my food. So we can't even get our drinks yet. And we waited over 20 minutes at the table. Before my mother went up and asked about our food, which no one had even seen in the system yet. Because they weren't looking. Well my mom was really thirsty and asked for our cups, the lady goes to get cups, there's no cups stocked. So should go to the back to get cups. Then when our food came out she had to go to the back to get our sauce because those weren't stocked either. Meanwhile everybody's basically just standing around looking at each other back there. Not to mention the girl behind the register at the drive-thru was munching on French fries like nothing. And they fit all of our food on one tiny ass tray! All three burgers, all three French fries, in three chicken nuggets, with our dipping sauces. On one tray! And I get home later that night and I'm checking my card transactions and notice at Wendy's build me for $33. When the kiosk said $23. Which is what three biggie bag meals and two small frostys equate to! So I'm confused as to where the extra $10 got added on because I did at the kiosk. But I know what we ordered and it wasn't more than what I stated. And when we got our food, the burgers were cold, the fries were burned and stale, and the chicken nuggets are too hard to eat. It was honestly a miserable existence that took three times as long as it should have. IDK why everybody is back there staring at each other. And I would also like to know how why 10 extra dollars got tacked on to my pending charge at Wendy's last night. If I hadn't checked my statement I would have never even probably noticed. I wonder how many people they do this to. So disappointed. read more

Wendy's has been coming out with a lot of cool Collabs lately we decided to try this meal after the gym. Honestly, everything was so good. I'm not a big ice cream girl, but the frosty was good and I really liked the sauce. Everything from the packaging to the service was on point. I appreciated that they loaded up the fries and weren't stingy with it. read more

Wendy's - Meal of Misfortune - Fast Food Near Me - Mesa, Arizona

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Girl with blue hair was rude, got our order wrong, and had an attitude the whole time. Not a good experience, wouldn't recommend this Wendy's. read more

Marcy and Benny gave great service. It was in and out with the drive thru. I would go again just to experience their service. Food was 10/10 amazing! read more

May 11th, 2025. Is there a way to give a zero star? Talia so badly screwed up the prior order -- then had the gall to tell the guy it would be another 40 minutes to make the baked potatoes. Did the manager come "fix" her mistake? Nope. Then the guy is standing there wondering "what is going on" and he has a bag of burgers that if they weren't cold -- were by the time I left. (before he did.) My order was partially screwed up. Took ten minutes to get it up when the place was empty and only two drive-thru's happened. I live two minutes away and the burgers were cold -- fries were cold -- and two of the burgers didn't have the items on them as ordered. Underwhelming. Disappointing is a good word to use. I work out at the gym behind and there is no need to stop here again at Wendy's. My best advice for someone thinking about stopping here at this location to grab a meal -- just go drive a few more miles to In-n-Out burger. I would have but figured I'd try Wendy's near myself again after a mediocre experience years ago. My bad. Don't make my mistake. Go drive the extra distance and get a hot hamburger with cheese, fries and a shake with a customer staff that actually wants to work or cares about what they serve. read more

Can't beat the value of the $5 biggie bag ! I prefer a Dave's single above most other fast food chains "flag ship burgers". Wife likes that they have salads.(and frostys) The Large chili is a every time order , for dipping fries ... and a snack for later. But man , that spicy chicken sandwich is SMALLER LATELY. read more

Why can't we see a menu on this app? like the food, but never can see a menu to plan ahead.

Last nights $40 dinner order was terrible. We were given the worst, cold, dried out, over cooked stale fries (2 orders) and chicken nuggets (three six pieces and one 10 piece. I'm kind of a glut. I'll pretty much eat anything, but not these, they were gross. I couldn't even fake it. Even my kids who aren't picky eaters wouldn't eat any of it either. So my attempts to escape making dinner were for nothing. End it up pulling a bag of nuggets and fries from the freezer to cook in the air fryer for kiddos. Tossing half my order in the trash. Waste of money! Normally I'd go back, but we were gone for over 12 hours from the house running around and I was not about to drag all three of my kids back out to rectify. The three hamburgers I ordered were okay, although they didn't have extra toppings requested even though it was on order screen. Daytime burgers are WAY better in quality and presentation. In general, daytime is my normal visiting time and the food is always great, prepared as ordered, hot and fresh. If I go back it won't be in the evening or at night. read more

Wendy's - Underwhelming food - Fast Food Near Me - Mesa, Arizona

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Ordered asigo chicken sandwich no tomatoes and single burger combos. After sitting at drive thru window for 2 minutes was asked to pull around front since sandwiches weren't ready. Waited another 5 min and my food arrives along the food for the car next to me, which pulled around a couple min after I did. Since I waited so long you would expect the food to be piping hot, nope. Lukewarm at best. When I got home I found a basic 2.99 chicken sandwich with tomatoes, no bacon, no cheese. I will never return, I not only had to wait, but the food was wrong and not hot. read more

There were at least 6 teenage employees socializing at the front when I walked in, but none of them made eye contact with me or greeted me for at least two minutes. I almost walked out and in hindsight, I probably should have. They tried giving me a half full box of cold fries, so I asked for new ones to be made and they groaned about it. Then what I got was both overcooked and over salted (probably on purpose). This was at 7pm on a Saturday. Bathrooms are not clean and have signs on the doors saying "flush twice, drainage issue." Gross! I won't be back. read more

Just going to leave this here... it's really hit or miss with this place and today was definitely a miss read more

Wendy's - Crispy Chicken Sandwich - Fast Food Near Me - Mesa, Arizona

The food has never disappointed at this location, never forget sauce or anything here! and service is always amazing they hire sweet & funny people(: I'm always comfortable coming to this spot. Francis helped me today & i've had many other great costumer service experience on top of hers (at ellsworth location) as well!! never waited more than 3 minutes for an order for multiple people or just myself, and other locations i cannot even closely compare wait times because im usually in like at other locations for at least 8 minutes ‍ read more

I made a trip here today to have the T-Rex burger made (secret order item), eat in, about 11:45 am, Friday. The manager and staff were quite nice and efficient. The food was hot, and I like the new Coke machines which let you mix whatever flavor combo you like. read more

Wendy's - This is the infamous T-Rex burger. They were awesome enough to make this burger for me. Try it if you dare. - Fast Food Near Me - Mesa, Arizona

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If I could give zero stars I would. Staff is fine but the quality of almost every wendys has gone down hill in the last few years. Prices go up, quality goes waaay down. Chicken sandwich was so dry I could start a fire with it. And now it's the same patty as the $2 chicken sandwich, just with tomato and lettuce and a charge that's way too outrageous for fast food. I said I would give Wendys a second shot... Never eating Wendy's again. read more

I ordered a jr. Hamburger, cheese fry, and a cherry mello yellow last night. Everything was fine until i took a bite of my burger, and found it was thoroughly pink and seared on the outside as if it was put on the grill for less than a minute. I am not sure how this is possible since i sat at the drive thru window for more than 5 minutes waiting for my food. read more

Wendy's - Pink burger - Fast Food Near Me - Mesa, Arizona

This spot has very nice people, decent workrs. However, their food is a different story. Breakfast time just ended (1030) and I arrived shortly after for lunch food - thinking that the food I would be served would HOPEFULLY fresh. This Wendy's and MANY others have this same problem. They seem to "warm" up the patties and are NEVER fresh once served. The burgers (double stacks) tasted horrible & LOOKED horrible to top it all off. It is very frustrating when a company posts about making food FRESH and practically MADE TO ORDER but comes out looking like it's an hour+ old and tastes HORRIBLE. Below is a picture of what kind of burger I got. Very frustrated - please make a change with your employees about this! Pull people around the front if you need to! This is just unacceptable. read more

Wendy's - Double Stack - Fast Food Near Me - Mesa, Arizona

When employees at this location call out sick, the manager punishes them by taking away their hours for anywhere from a few days to a whole week. This leaves employees unable to pay their bills resulting in eventually being homeless. The management team here is adding to the economic issues families are experiencing and they know it, on top of it all they seem to be proud of it. read more

We ordered the 4 for $4 and it was great food for cheap prices! The cashier was super nice and patient! I took stuff off my ordered and we switched out drink for an ice cream and they were very friendly through the whole process! read more

Wendy's - empty tables and chairs in a restaurant - Fast Food Near Me - Mesa, Arizona

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So not worth my time or money !! So disgusted! I don't even want my money back at this point read more

Wendy's - a hand holding a half eaten sandwich - Fast Food Near Me - Mesa, Arizona

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Don't usually leave reviews on here but, when somewhere sucks as bad as this one.......ordered online to be able to just run in pick it up and go. Hit the we are here button just before pulling into parking lot. (Says it can take about 5 minutes for your food to be ready) Headed inside to find our drinks being put together but no food in sight. 4 others walked in behind us, ordered and got their food before us. The crew working seemed very lost and confused about what they should be doing. Meanwhile our frosty is melting.....waited almost 15 minutes to get our food. Assumed order would be right since it took so long, I was wrong!!! Fries were super cold and not even close to full, chicken sandwich was the wrong kind of sandwich!!!! This is the second time we have had this same type of issue at this location. Will drive passed it to a different location from now on!!!! read more

This is regarding the Wendy's at Signal Butte and Southern in MesaAZ. Went to the drive thru yesterday and will admit I had difficulty with ordering. Admitted I did not understand my choices and the order taker was a bit short but I made it thru and was surprised and very disappointed when I got home. The chicken nuggets were under cooked on one side. The hamburger patties were dried out and had been sitting around awhile. The fries were all small pieces from the bottom of the holding tray . I assume that is how they tell people who might be difficult at the window, this is oayback to you. Unfortunately at the window I realized I was being waited on by Meme's. Sorry for this Wendy's owner as I believe this is SOP by these employees... My last visit!!! read more

Do not go late at night. The crew takes forever and they don't care. Been there a few times late night just to see if anything changes as I know we all have bad days. It's always been the same horrible service and food. Not what I expected from Wendy's. Sad. read more

Wendy's - My nasty sour cream and chive baked potato. - Fast Food Near Me - Mesa, Arizona

It's nasty food burnt not quality. Pieces of tomato that are not edible burnt chicken not edible slimy lettuce paid for cheese ant onion not given. Chen was dark meat maybe over cooked almost lol ok Ed gray read more

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This is the closest Wendy's to my house, this is the second time the mess up my order. The first time I called to let them know they got my order wrong and according to whoever I spoke with I spoke with the manager and they told me to come back to get a meal on them and they asked for my name when I went to go order and I told him that the manager had told me to come in and give them my name they told me they had no idea what I was talking about well tonight I went and they gave me the wrong order again. The customer service here sucks as well and I will gladly start to drive to another Wendy's so this doesn't happen again. read more

this has got to be the worst experience I've ever had at a wendys, not only do the staff here act incompetent but she literally gave me my ten peice meal without the nuggets.. just fries.. got all the way home and then had to come back, and then I just asked for the nuggets she said "are you sure we didn't give you them?" like no.. I'm sure I just didn't look hard enough ms red head working at wendys read more

The people that work at this location seem like they're all on drugs. I've gone to this location for years and I've progressively watched it go down the drain. The last time I went to this location they served my family molded bread. Every single one of our burgers was covered in mold. I went back to ask them to remake our food and the manager was rude. I then asked for a full refund and promised I'd leave them a 1 star review. I highly recommend driving the extra couple of miles to get better quality food and service. read more

This Wendy's is something else. I am almost a customer here every other day. Two workers in particular stand out. There is a large black man and a smaller man nicknamed, "preacher" or "pastor" or something like that. Both men are tremendously kind and work with a smile. I appreciate both of them, and they are the reason this Wendy's earned a 5 star rating from me. I would highly recommend going in and ordering from this crew! read more

If I could give it a zero I would. First of all, I had a coupon that said free burger if you can fit It in ur azz so I did and they wouldn't give me the money back and called the cops on me #Flopera. Second when I screamed Nicki Minaj is the queen of rap, they started to play WAP by Cadillac Bussy.So over all it was so bad and they are really flopping read more

Tried out their online ordering and ended up getting double charged for my food, once online, and then in the drive thru. Safe to say I will be avoiding this location from now on. read more

Our food was awful and service was awful. The employees were all standing around talking. Our burgers were dry and our fries were soo old. They just remodeled and it looks great, all new soda machines. The food and staff was better before they remodeled. Hopefully it gets better. read more

Hey my name is Richard and I was recently at this this establishment and was sitting in the drive through for a good 10 minutes with no service at all and then finally pulled up to the window and ordered there they were rude and disrespectful and then when I finally ended up getting my food it was cold and nasty overall terrible experience and will not be eating here again awful place. read more

Wendys has gone down since 10 years ago! Bad tasteless soggy burgers! Went to this location had paid 7.45 for 1 cheeseburger and a lousy coke!! McDonald's was across the street and busy most of time, this place was empty and know why!!! Never again!! read more

OK so by now most people know I am a pretty patience guy but every time I eat here it seems as if time slows down.The words fast food can not and should not be used when describing this place. First off let me start by saying that this place while a chain seems to be the broken link. In the last three times I was forced to eat here (friends choice) I did not recive my complete order, was over charged, and received food that looked like it was left by a previous customer. Soggy fries, burgers coated in so much grease the bun would have slid off had it not been for all the cheese that held it to the wrapper! Of course this was after the long wait time (clocked at over 12 mins by my friend on one visit!) So why do people still eat here is my question? Maybe they are still stuck on the memories of cold and tasty frosty's. Or maybe it was the times they enjoyed a biggie drink with free refills on a blazing 110 summer day here in phoenix. Who knows? I think that since they were acquired by Arby's there was no place for them to go but down hill. Dave Thomas would flip in his grave if he could see the tiny dried up squares of cow flesh his customers where offered for their hard earned dollar, and Wendy well she would be in tears! R.I.P. to Wendy's and to another childhood memory. read more

Terrible, tasteless food Chicken Asiago sandwich was bland, dry, tasteless. Chocolate ice cream cup melted French fries over salted and cold read more

Disappointed! I ordered a Dave's double and they up-sold me a cookie (it's cool, I'm a fatty and wanted one anyways). THEY FORGOT THE COOKIE AND I DIDN'T REALIZE UNTIL I GOT HOME. Can you imagine the disappointment when my fat ass got home and didn't see the cookie?! Honestly, it's $0.99, but I'm still really salty because these cookies are actually really good and they didn't put it in the damn bag. read more

Ordered my food online. Talked to someone threw drive threw didn't even get enough time to talk before getting interrupted by who ever was talking orders Sat at the window for 15 mins Before getting talked to. Some girl named Diana walking back and forth without even a how are you or greeting us. After saying hello multiple times they sat next to the window leaning on it laughing, would not recommend this place what do ever! read more

Was never given back my change for a $20, when I had realized I called to have them check the cash drawer. They were totally dismissive and the person who answered the phone said it was her cash drawer and " don't worry about it". I gave them a $20 bill and saw that the receipt was rung for the exact amount of $7.44. Hmmmmmm clever way of stealing from customers. I will never go back and will recommend friends and family don't as well. read more

We tried to go here, but what incompetence. She didn't listen to a thing we said at the drive through, got everything wrong multiple times when repeating back the order and then when they said they don't do coke zero at the drive through, but they DO have it inside, we just left. No stars.... read more

I was there during lunch, and the manager was yelling orders at all of her employees the whole time I was there. A young guy named Dom took my order. He seemed a little nervous like he was new, but he did a great job. Very courteous and respectful, even though he was being berated by his boss in front of me. It would have been a nice lunch, if I didn't have to listen to that manager bellowing out orders at everybody the whole time. read more