Took 5 min for someone to acknowledge me and anther 10 for them to take my order. Once I placed my order it Took me almost an 40 minutes to get my food...and it was after 8pm!!not prime dinner time. That is unbelievable! super slow service. Should be called "what's a burger" because they clearly don't know. Looked like someone took a Patty and stuck it on a bun, then stepped on it before serving it. Not the first time I've had that experience. Interior of the restaurant was dirty and extremely Loud. Trash cans full. I've eaten at multiple of their restaurants in multiple states and similar experiences. Literally the only good thing is the Dr Pepper shake. read more

If I could leave 0 stars I would burger is drowning in mayo I paid $15 for a meet patty drenched in mayo The past two times I've gone they have submerged my burger in mayo to the point where when I grabbed my food out the bag my paper my burger was wrapped in was soggy asf just from the 2 minute drive home they have never done this idk who is in the kitchen they must be new but this is not how you serve a burger I do not recommend going at night because who ever is cooking will douse your burger in mayo and the manager serves it anyways literally paid $15 for a burger just for it to be covered in mayo not once but twice absolutely disgusting read more

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Love this Whataburger. Just observed a new young lady very stressed and the manager walked up and told her to breath and take some deep breaths she was doing great. The manager, Ms.Cindy, was so supportive and told her whole staff they were doing a great job. She said they made record sales today and have been very busy. You would never know know it to look around. Everything is clean and well stocked with condiments. The people here are friendly and we love the food. Keep up the amazing job your doing here! read more

Terrible service. It's been like that for a while. It is not worth going there anymore cause of high prices. Dairy queen for me now read more

Absolutely incredible location! This is easily the best whataburger in Texas. The employees are incredibly interesting, conversational, and helpful! Brianna specifically is easily the best employee I have ever come in contact with in my entire life. I mean seriously, get this lady a job at a 5 star restaurant. Wow! They are ready to provide for whatever your needs may be, whether it is just a fascinating conversation, or a remade burger! Could not recommend this place more. Seriously, give Brianna a raise. Not to mention, they cook a damn good burger. (This is not a joke) read more

The past 3 times we have ordered online, our order has been wrong. Drinks wrong; No hash browns; no picante or other condiments asked for. This food is too expensive for wrong orders! read more

8$ for medium drink and a kids junior burger. This owner is charging way too much money

While in texas for my nephews memorial service we ate a number of different places. But on the last day in town we had too try this place. It was packed. So had too be good right? Well it was ok too my liking. The burger was just too well cooked for my taste. But the fries were delicious. When in texas again all give it another shot and see if my opinion on the burger changes. read more

Food is your typical What a Burger flair. Service was cordial and professional. Restaurant was clean and tables were kept clean. There was a large crowded the day we ate so the food service was just a tad bit slow. Staff was working very hard to keep things moving. When traveling on the road this is a dependably location. . read more

Super clean! Fast service and good food, we were pleasantly surprised. This place looks like it was just remodeled or built. read more

Whataburger - a man sitting in a restaurant - Burgers Near Me - Kaufman, Texas

Best Whataburger I have ever been to. Amazing ambience, service, and cleanliness. Top tier

Kaufman They close the lobby at midnight which sucks for people that work at night.Both of the Terrell locations the lobby is 24 hour which is great. read more

3 out of 5 times got my order wrong. Not just a small error, a complete wrong order. Those girls need to socialize less and pay attention. Lesson learned. I'll take my business elsewhere. read more

Probably the best Whataburger I have been to in my 62 years. Fish sandwich was superb. Large hot crispy filet on smallish but perfect bun. Just right mayo lettuce and tomatoes. Onion rings were plentiful and crisp and sweet. Tea was good too. Restaurant was clean and bathrooms were gorgeous. Service was fast and courteous. Hubs burger was fresh and good. Loved it. read more

Whataburger - Fish sandwich yum - Burgers Near Me - Kaufman, Texas

It's amazing how when they say that the dining room is closed it only applies to certain people.

So my father and I were going up to Colorado to rebuild his transmission and we had to get something to eat so we stop by a McDonald's, but it was busy, so we went to a Whataburger nearby. We went through the drive through and ordered our food. First: My sprite basically had no flavor. We ordered large fries but they gave us mediums. The fries we under cooked, the employees we nice but they to FOREVER. They gave us regular ketchup instead of spicy ketchup. And the food was cold. I do NOT recommend this specific Whataburger, it would be much more worth it to go to the next one. read more

The staff was really great. I had my baby with me and they offered to get a high chair for me. The food service was quick and courteous.

I LOVE Whataburger and have eaten at so many in the South I have lost count. This was by far the nicest one I have ever been in. The building is so clean and bright. Whoever owns this franchise has gone way beyond the normal Whataburger. But the most important point I want to make is the Manager and Staff. Their service was just outstanding. We were going to pick up our Grandson for Spring Break. We ordered our meals to eat there but ordered Chicken Fingers to bring to him (of course he is related to me and also LOVES Whataburger). Since they realized we were eating there but were taking out a to-go order they asked could they keep his meal under the warmer until we were ready to go. This place is a real gem. Thanks to all the staff there. Just incredible service!!! read more

Whataburger - Burgers Near Me - Kaufman, Texas

I ordered online from Whataburger one night. I went to pick it up and there were at least 20 cars in the drive thru. So I went to the door and it was locked. The dining room was closed. I called to ask them if I could at least get my food at the door and I was told "No you will have to wait in line" so I asked for the manager "Adrian" who told me the same thing. So I asked them to cancel the order and asked how I get my money back I paid online. He said "call the 800 number". So I did and was told a Regional Manager would call me within 24 hours. 2 days later I called back and was told the same thing, then again 2 days after that. Long story short, I called 5 times and never received a return call nor did I receive a refund. I had to dispute it with my bank and didn't get my money back for almost a full month. read more

BEST WHATABURGER IN TEXAS! Every single time I've been here it's been flawless. The place is extremely clean all the time, everyone is always kind and loving. THE STAFF ARE THE BEST EVER. read more

Kassidy is the best person at whataburger she deserves a promotion and a RAISE. Our experience at whataburger was much better with her as our waitress. She was super sweet and patient to our sports team. GO FALCONS !!! @truenorth read more

Excited service, happy, friendly and very clean store. I ordered something other than my normal, not realizing there was mustard. Our server, Lisa, got me a new burger, without mustard. I had said it was fine, it was my fault but she still took care of it. 5 stars in my book. Thank you Lisa! read more

I love Kaufman Whataburger the food is always fresh and hot. The staff is so nice and eager to make sure you are satisfied with your order. You never have to worry about not getting salt pepper ketchup they always ask you. The place is very clean! read more

This Whataburger gets an A+!!! The restrooms and the dining area were very clean, the service was exceptional and the order was correct! Good job staff! read more

I have always been a Whataburger fan, but some locations have an understandable personnel issue... Whataburger Kaufman is the perfect place. My daughter and I had been having a rough time, and the cheerful, warmness of the people here, touched my heart. I pointed out to my 12 year old daughter the sweetness and sincerity of the staff. Every single one of the members of the staff here were over-the-top polite and hospitable. I must say, I was wowed, especially by Mark and Cindi. If you live near, or are passing by, make this a stop. Thank you, very much! read more

I don't review fast food joints but I had to give this place a review. I have been eating at Whataburger for decades and all of them are good. This place is great. Very clean, modern, awesome restrooms and bright inside. My wife and I have eaten here a couple of times since they opened and both times the burgers were hot and fresh. The French fries were awesome. If you want a very good fast food burger skip the new DQ and come here. read more

Good food/good service and free coffee for seniors. Plenty of parking available..Easy to find, it's in front of the new Walmart and close to Circle K. It's new and only been open for about 3 months. Kaufman, Texas. read more

This has to be the cleanest, nicest and friendliest Whataburger I have ever been to. Service was fast and friendly!

Very clean, employees are very professional, good prompt service. Well managed burger place.