Stopped here about 11:00 PM on a Wednesday night. Just starting to serve breakfast. Employees were far from being attentive. The manager gal was on the phone with her kids and counting the drawers at the same time. She was too worried about waking her son up to come pick her up from work as she was getting ready to get off. Also how she works 50 hours this week, not appropriate being on the front cash registers when I'm standing there needing help! In order through the Kiosk, which definitely needs updating. Only 1 of the 2 were working at the time. Also if you want to order no salt on the fries, no way to customize that on the Kiosk? Or if you want just LIGHT Ketchup on the hamburger, no way to customize! It would be helpful if this was fixed! On to the nasty food. Apple pie was so nasty, my dog wouldn't even eat it. My dog weighs 175# and eats about anything! The fries were so salty I thought I was in the ocean swimming and swallowed salt water! I had them remade with NO SALT! The cheeseburger was at best- okay. The breakfast Taquito with bacon was so GREASY I couldn't even hang on to the wrapper without it slipping out! So absolutely nasty! Only thing good was the shakes, then they forgot to give them to me and I had to go back in there and get them in the pouring down rain. I get back in there and the guy asked me for my receipt? I ordered on the Kiosk, so I didn't get one! The restaurant was a mess with dirty tables and the bathroom was filthy too. Needs a lot of help and education here! read more

Had a take out order that was fast and easy with the friendly staff. Usually I don't go inside to order but I had time today and it was clean, fair amount of people and staff was ready. Food came out fresh and fast. Will come back again for that spicy ketchup. read more

Whataburger - Burgers Near Me - Kansas City, Kansas

During our recent stay at the Great Wolf Lodge in Kansas City, we decided to grab dinner at the nearby Whataburger on Parallel Parkway. I ordered the Double Whataburger with spicy ketchup and a side of fries. The burger was delicious and a longer than I remember it being! We had ate at this location. In the past when we're in town and it is always great service and food. The service was prompt and friendly, even during the late hour of my visit. The restaurant was clean and well-maintained, making for a pleasant dining environment. Overall, this Whataburger location near the Great Wolf Lodge offers a delicious and convenient option for a great meal. Whether you're craving a classic burger or something with a spicy twist, this spot is worth a visit. read more

Whataburger - Burgers Near Me - Kansas City, Kansas

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Meh. I'm not a fan but maybe I should try the breakfast instead. The food reminds me of Sonic which isn't a bad thing but it's not good wither. I use to like it when I was in Florida years ago but I guess my palette has change over the years. On a pistons note, the shakes a good! read more

Quick Bit on the go! Food was hot, fast and delicious. Kansas City is the spot for great food places like this. Thank you! read more

Whataburger - Slick #12 Spicy Chicken Sandwich Whatameal, Whatachick'n Strips 2 Piece Kid's Meal, Whatacatch Sandwich - Burgers Near Me - Kansas City, Kansas

Typical burger place good service. Friendly counter employee. Place was clean good burger and fries. Chocolate shake was tasty but hard to come thru the straw lol read more

First off let me just say thanks to Pat (we're on a first name basis) for bringing his beloved Texas based burger chain to KC. It's definitely a pretty decent product when compared to every other national fast food burger. But let's get one thing straight right here and now. Any suggestion by residents of the Lonestar State or any other clowns that this place is on par with California's In-N-Out burger is PREPOSTEROUS! The service was pleasant and the dining area was clean and ample. But when it comes to the burger itself it's just slightly above average. An immediate clue is when you open the wrapper and see both pieces of added cheese not melted on the patties of your "double meat" burger. Fries are also nothing to write home about. I'm sure I'll drive thru again in the future, but definitely not a destination burger. read more

Whataburger - Can we at least get the cheese melted guys? - Burgers Near Me - Kansas City, Kansas

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This place is always so disappointing. I've been here 4 times this month and EVERY TIME they've messed up my order. I've watched them take back the order they messed up on and then give it to the correct person after I've touched it already. And I asked for a cheeseburger with no mustard....THEY GAVE ME A PLAIN BURGER. No cheese no ketchup just two patties and some bread read more

Every time me and my family place an online order they end up taking a long time to even make food. and we pay a lot of money for our food too just for them to forget something. every time we order online they forget something. Last time they forgot buffalo sauce and another time we got Powerade instead of dr. pepper and this time they forgot fries. completely unsatisfied they need to do better. We called them to complain and they said they would write our name down and give us the fries next time we come. if you ever eat here don't recommend doing online orders because they will most likely forget something. but not sure if drive thru orders are any better. read more

I was really excited to try Whataburger in Kansas City. This location might need a little help. This is not like Whataburger in Texas. Every single thing my wife and I ordered was cold. They might want to make more effort to be sure the food is hot. I'm still waiting for my receipt to be processed in the Whataburger app even after submitting a help request to the team with no reply. They just need to do better. We may give them another shot in the future. read more

Whataburger - Entrance - Burgers Near Me - Kansas City, Kansas

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Stopped in to see what all the hype is about. I ordered the basic whataburger and fries. From order to getting food was 12 minutes ( kinda long for fast food) and considering it was 1:00. First impressions-burger was much bigger than standard hamburgers. Comes topped with mustard, raw onion, pickle, tomato and some lettuce. Cheese was .55 extra. "Fancy ketchup and Spicy " was offered. I liked the spicy ( hot sauce) The burger was rather thin and not too flavorful. In each bite I tasted more mustard and onion than anything else. Fries were Lukewarm when delivered. Overall a 2 rating for wait time , cold fries and raw onions. Won't be back read more

Whataburger - Two types of "Spicy ketchup " - Burgers Near Me - Kansas City, Kansas

I ordered 2 orders of the 6 pack cinnamon rolls around 3 pm 2/27/26 at this location the person at the register was nice and friendly. Me and the group I purchased for tried the cinnamon, all eating off of only one cinnamon we did not like it. after the party we had was over I took them back around 12:30 am 2/28/26 the person at the register was great help she noted we will get a refund but she couldn't because they didn't have enough to give a refund in the register to come back today I came back at 12/28/26 at 4:30 pm I told this manager who was very rude named Carlos Medina Or Meldina that I was told that I would get my refund today , he ask what was the problem I told him the cinnamon rolls around was nasty and didn't taste right .His response was that is no reason to get a refund , I said yes it is he continued to argue no it is not . So when I told him ok I will talk to the owner his response I don't care who you talk to or call in a very rude voice. I called customer service they documented this issues now I have to wait. Still have no refund I will continue to report this issue for someone to be a manager he does not have good customer service skills. And should not be a manager very rude & hostile . read more

Let me start by saying I've grown up going to Whataburger because my family is from Texas. When I say this was probably the worst fast food burger I've had, I mean it. The bread was tough, the meat was lukewarm, and cheese was not melted and it was just how it looked - gross. The fries were a 4/5 - they were hot and crispy. That's why I'm giving 2 stars. I can't say I will be back to this location. I don't understand the hype. Culvers will take Whataburger any day! read more

Whataburger - Whataburger with cheese - single - Burgers Near Me - Kansas City, Kansas

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Not much to complain about good service and good meal all around, would recommend to others.

I finally got to try Whataburger. It was good but I don't get the hype. I tried the blue cheese bacon burger. It's not a staple but I love blue cheese so I couldn't pass it up. The burger itself is big. They don't skimp on size. There was a good amount of blue cheese and bacon. It was good but not the best I've ever had. The fries reminded me of McDonald's but without all the salt. They have 3 ketchup varieties and my favorite was the spicy. Not pictured, I also got a chocolate shake and an apple pie. The apple pie was also good. Not great. The chocolate shake was the real winner for me. Just an old school shake that really hit the spot and would be the primary reason that I go back. read more

Whataburger - Blue cheese bacon burger Fries - Burgers Near Me - Kansas City, Kansas

Food was very dry and undercooked and the employees got annoyed at me for asking for a bag and got impatient with me almost immediately overall very bad experience read more

My picky sons first time at whataburger & he's been asking to go back ever since. The lady working the drive through was probably the most chipper employee working a drive through I have ever encountered haha. Service was a little slow, but the food was yummy and they were friendly. What else can you ask for from a drive through joint!!? My son gets every burger plain. Meat, cheese, bun & they succeeded! It was plain! Haha! read more

Service is really good. The cashier register was very helpful. Food came out very fast and it was solid. 4 stars.

I finally found a break in the long line of cars. I tried going inside but the indoor dining was packed. I think I was in the car line for about 10 minutes. Was it worth it? Not really, it was a good burger, but really no different from a sonic burger or a whopper. the fries were good, they came with a spicy ketchup which was really good. and kudos to the staff, they kept the line of cars moving by rushing drinks and then the food out to us. it seems like this line never dies off during the day. read more

"No longer taking phone ins, use app" Apps not working... "Sorry, No longer taking phone ins, use app" Ok... a $30 order wouldn't be that much anyway to them, but it probably would've taken them an hour to make it anyway... read more

So frustrated with my entire experience here and this company. I will quite literally never come to any Whataburger again. I ordered on the app and cancelled the order immediately after placing (it gave me the option to add more items and to cancel BTW). I was never refunded and this company quite literally stole my money. Both the restaurant and cooperate have been d*cking me around for a couple of days. I called customer service immediately after placing my order. They said contact the restaurant, so I did. I spoke to the manager of the store, she said come in tomorrow and we will give you a cash refund. I was happy with that, so I drove 40 minutes to come get my refund. I walk into the store and am told by a different manager that they cannot do that, and to call customer service. So here I am sitting in the parking lot, on the phone with customer service who is telling me there is "no time frame" on when the refund will be processed. Why would the original customer service agent tell me to contact the store? Why did the manager tell me she'd give me a cash refund? Why did the other manager tell me to call customer service again when I came into the store. And finally, why after calling customer service AGAIN are they telling me there's no time frame on the refund. Thanks for an awesome experience Whataburger. Jesus. read more

I have tried Whataburger in Texas because my mother is a raving fan of the Breakfast On a Bun with japs. I decided to give the patty melt a try based on FB recommendation. Based on the menu photos I feared the bread may be a bit thick for my taste but found the ratio was fine. The patty melt is actually a double so I was not able to eat more than about half the sandwich. It was fresh and juicy with grilled onions, plenty of cheese and a mayo based sauce. read more

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Went to the new location yesterday on Barry Road in Kansas City I ordered the jalapeno burger with cheese my wife ordered onion rings she got a Dr.Pepper shake and I got a chocolate shake. Only the drive thru is open at this point and although the line was long it moved pretty quickly (I recommend using the left lane it goes directly to the window) The onion rings were awesome I ordered the "meal" but my fries were not in the bag I went and spoke with the worker who is working the right lane and explained the situation and he went inside and brought my fries back which were hot and very good kudos for that. Although at this point I found the parking lot disorganized with arrows and cones everywhere we will definitely go back. read more

It was my first time ever trying them anywhere, And I guess I'm not sure what the hype is all about, even if I don't have a complaint. The onion rings were good for sure, and that's what I was going there for anyway. The sweet and spicy bacon burger was good, as well as the white chocolate raspberry shake. I'll definitely be back for the onion rings one day. Service was just fine at the curbside. Even if it did come out a bit late, the food was still very nice and hot. read more

Just 2 weeks ago I praised this location on Google for their service and upholding Whataburger standards. I was so happy, I added the Whataburger app to my phone. Tonight's service has me questioning my choice in spending money here. read more

So I've been here twice before and would have left scathing reviews, but they had just opened. I thought it fair to give them a couple months to get it running right. Arrived at 11:30 on a Wednesday. No line in restaurant or drive through. That's a change. Ordered meals for 4 people and sat down with about 20 other customers. Unexpectedly, our food arrived in 5 minutes. That's a change. I had the jalapeño burger. Simply excellent. My wife had a single burger. Her discriminating taste was satisfied too. That's a change. Staff was friendly and responsive. That's a change. My grand daughters had kids meal cheeseburger and grilled cheese. They snarfed it all down. (Not a change). Bottom line is this: What-a-Burger is getting their act together. If you were disappointed during their first 2 months of operation, give them another chance. read more

I went to Whataburger because I had a free burger on the app. I added cheese and it cost 50 cents. When I got my burger I started eating it, and couldn't find the cheese! I asked my waitress if she would bring me a piece of cheese for me to put on my burger. It was 50 cents! That was all I paid for it, so I had to get my cheese. Soon the waitress brought me a piece of cheese on a platter. I put it on my burger, continued eating it, and then realized... there was cheese on the burger the entire time... I was just blind to its melty deliciousness. In the end, I felt bad for asking for more cheese, but thought this would be the perfect opportunity to praise Whataburger for their stellar food and customer service. read more

Whataburger - My magnificent cheese - Burgers Near Me - Kansas City, Kansas

Waited over 30 mins in the drive-thru for an online order put on the app spicy ketchup and asked for extra spicy ketchup at the window came back with NO spicy ketchup. Food was cold and stale by the time I even got it in the car. read more

Had a blue cheese bacon burger. Very tasty indeed. The meat was steamy hot, vegetables fresh. My fries were nice and hot too. Staff was friendly. Reported earlier about how cold it was inside. This time around temperatures were more moderate. read more

First let me say that I signed up for an account & received a coupon for a free Whataburger. This was my first time trying them because there's not a location close to my home - it was a 15 min. drive each way. I ordered online & requested curbside pickup because drive-thru wasn't an option. I arrived about 10 minutes early & a nice woman brought out my order about 10 minutes later - just on time. I ordered the free burger, and also onion rings. I asked for cooked onions & BBQ sauce (no mustard or raw onions). It was a 15 min. drive home, so the food was room temperature - hot their fault. The burger was big but blah. The bun was HORRIBLE - hard like it had been sitting out. I'm not sure if they heat the buns & it hardened as the bun cooled, but I don't think so. The chopped lettuce was sloppy & would be impossible to eat in a car without getting it all over. The onion rings were good & crunchy - obviously frozen (tasted like Ore-Ida) but better than some other places. Conclusion - I'd never drive this far again for one of these burgers, even if it was free. I don't understand the hype. read more

Stopped there last night and was a memorable experience. Hands down the worst service and wait time I have ever experienced. They could have cared a less. In fact, they almost enjoyed watching people anticipate their order was coming out only to have it not be their order. Waited 20 mins for 2 combo meals. Will absolutely never go back to this location. Suggest you pick another option! read more

Service and food is better than most fast food restaurants in this area (KCK - The Legends). Relatively new store so it's still clean and looks nice. Whataburger is wildly overrated in my opinion though, there are some decent items but overall doesn't live up to the hype. I have had multiple issues with this location forgetting items on my order - they have always made it right but make sure you double check before you leave, and also had a promotional offer via the app that wasn't processed correctly. Fortunately I caught it and they were able to correct. Overall a fine option if you are looking for fast food - you could do much worse, just don't expect to be blown away. read more

Food was awesome and spicy ketchup was delectable sauce. The cups are really big and if you love Fanta get the biggest size and they give You your time to Oder if you are new to the joint. Service give us our food in speedy time. Also it felt like it was one minute and if you are hungry than they won't take long if you starving to get food. I love the ambiance because of the signed Patrick Mahomes Jersey and all the KC in the restaurant. read more

My biscuit sandwich was alright, but then my pancakes were absolutely disgusting. I swear it tasted like soap,I've seen nasty things in fast food so hopefully someone working there isn't messing with peoples food. I don't understand what would taste like soap and make me throw perfectly good pancakes away‍ read more

Food was brought out fast. The burger were really good. I recommend this place! Would go back again.

I was so excited to try this place but I was super disappointed . The burgers tasted like they were not thawed all the way before they threw them on the grill. My burger tasted cold and chewy and you could tell it hadn't been heated up all the way after not being thawed out. The buns were awful. Completely dry and stale. The fries were cold and had no salt. Just unfortunate really. This restaurant did not hold up to the reputation of this empire. We won't be going back here sadly . read more

I went to this restaurant expecting a good meal and what I got was the complete opposite. I am 18 years old and have been ordering the same thing for 13 years of my life. I know what I'm ordering, but the lady serving me and my mother had the audacity to blame us for my food being wrong. I am gluten and lactose intolerant, and have been for as long as I can remember. The manager said we should've told the lady what we wanted, which is what we did. Even the drinks were wrong, and despite being given our food wrong twice, they blamed us. I wish this could've been a different experience, I will not be coming back. read more

Staff was rude after waiting 25 minutes for two burgers with no line. just to have people on there phones and to get non diet drinks like we asked as well as burgers with stuff we didn't want on them. Sad read more

Whataburger - . - Burgers Near Me - Kansas City, Kansas

Pat Mahomes new Whataburger location would've gotten 5 Stars, but they're having some opening issues. For example: they ran out of biscuits for breakfast at 8:45am. I walked in for dinner and really wanted a shake and was told they were out of shakes. Also, I witnessed several in correct orders. Okay, so they've been swamped and have struggled a little bit. However, the food was good! I had a double cheeseburger w/bacon and jalapeños! Very tasty! Onion rings and fries were hot and crispy. The signed Mahomes jersey in the lobby is a nice touch! Go Chiefs! read more

My wife stopped at the new Whatabuger in KCK last night on her way home. I told her if it was super busy to blow it off but there were only six cars in the drive-through. It took a little longer than expected, but nothing terrible. We tried a variety since it was our first time. The burger was really good. The rings were excellent. The fries were not as hot as we would have liked, but that is to be expected when not eating in. I bet they would have been great if we were dinning there. The chicken strips with white gravy were awesome! I would highly recommend them. We will return again and try some of their other offerings. Finding enough good help in this economy is not easy, but it seems they did a good job all things considered. If the fries were hotter and it took a little less time to get through the drive-through we would have given them 5 stars. We were both impressed with the plethora of options on their menu. It was nice to support Patrick and company. We don't eat fast food often but the next time we do we will be back. read more