First time at this Zaxby's. My youngest wanted the Mr Beast Box meal. The service was very good. The staff is attentive and friendly. Very quick to help. The soda fountain area was a little messy and the tables needed some cleaning. Overall the restaurant was very clean. My meal was very salty though. Didn't really enjoy it. But the food was super fresh and hot. Would definitely go again. Thank you. read more

Hey Zaxby's Management... What is going on over there? Ordering was quick. The staff was friendly. And the food was good. But, the place was not very clean, and nothing was stocked ( I got the last straw). Also, what was the deal with the fries? Is that just poor judgment on the fry person's department, or is this to be a cost-saving measure? Please take a good look at the meal I ordered. Which was to be chicken tossed in sauce, with fries, coleslaw, and toast. This meal cost almost $15. Does that look like it has that kind of value? The little box half full of fries was what came with my girlfriend's chicken sandwich. Again, half full. The food tastes good. And you had an amazing store. You can tell from the comments that something here has just plain slipped. I ask you to fix this as for Fast Food Chicken, Zaxby's is one of the TOP! So take some pride back in your store and go back to being a top-tier chicken place. read more

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Solid place to stop on I-70 to get chicken. Zaxby's needs more deals in their app, and more fries. Overall acceptable value.

Ordered for drive through pickup, with 5 cars in front of me it took 30 minutes to get to the speaker. Another 5 minutes waiting to be helped at the speaker. Given that I'd arrived a few minutes before my food was supposed to be ready, I was eventually given a bag of cold food. Added bonus was the screaming toddler in my backseat. Thank you Zaxby's for always meeting my low expectations and reminding me why I don't get chicken on a Sunday. read more

I had the tacos and they were outstanding. The service was top notch. This place is way better than that other chicken place named after a dog! read more

I did go through the drive through. The service was quick. The person at the window was speedy. The food was delicious. What more can you ask for? At great experience. I will return. read more

Horrible food , can't believe that they are still open .. will never go back .. it was dry and tasteless !

Got there 20 minutes until close and got told they were no longer serving food that night. Horrible customer service when we talked to them as well read more

i ordered a house salad with grilled chicken. The chicken is old n taste like it's burnt the skin didn't even cut through that's ho w old it is. The salad is out of a bag a nd they just added tomatoes and cucumbers that have been too cold n are rubbery And nasty. The worst salad I've ever had anywhere the taste of burnt chicken and salad dressing doesn't even pair well. fell line throwing up read more

Zaxbys - Chicken Wings Near Me - Kansas City, Kansas

First time trying. Wing sauces were okay. Wings were smaller than most places. Their Zaxby sauce is really good though, compared to other chicken places. Workers were really friendly read more

Got a Cobb salad from there and the egg had hair and dust on it. Like it fell on the ground and they still put it in my salad. Unbelievable!!!!! UPDATE: Spoke with the manager and she was very nice and apologetic as well as kind. read more

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They are really gone down over the years. Their food is great but i doordashed a milkshake and they no longer give straws with milkshakes.

Fried pickles and French fries were delicious. However, the chicken was subpar and the coke machine was not working right to where we couldn't even drink our sodas. Popeyes and Canes blow this place out of the water. I would come back for the fried pickles. read more

I found this chicken place by accident and decided it was destined to be a lunch stop. I have never heard of Zaxby's before I stumbled into the wrong parking lot. Ordering was pretty difficult since the person behind the counter could not simplify orders from 4 pieces to 2 pieces. I originally asked for the torch chicken sandwich and ended up receiving a 4 piece meal with coleslaw. Instead of arguing and making the server feel awkward, I ended up eating the chicken meal. Actually, it was probably the better choice than the sandwich combination order. Service to the table was quick and the only reason for the 3 stars was due to the inexperienced counter person who could not accurately provide the order. Tables are slow to be cleaned but overall an okay experience at Zaxby's in Kansas City Legends area. read more

Zaxbys - Chicken Wings Near Me - Kansas City, Kansas

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This has to be the twin sister (yet maybe not as popular) of raising canes. The staff was very helpful in helping me decide what to order.. I stuck with a tried and true number 1. This is a hearty meal of three chicken tenders, fries, and Texas toast.. Plenty for one person. The chicken was pretty good and the fries were tasty. I also liked the Zax sauce. I think the toast could have been softer. This is the only one in Kansas which is kind of cool. Also the manager and staff were very nice and helpful. read more

Zaxbys - A number 1 - Chicken Wings Near Me - Kansas City, Kansas

Oof! If you enjoy chicken fingers but absolutely need to get in on that 375% of your daily amount for NaCl, well this place will definitely not disappoint you. ... Considering it might be best to bring a blood pressure monitor along with you so you do have to experience that not so complimentary ride to the hospital. read more

After a long drive and some last minute errands, a Zaxby Zalad was very filling and hit the spot. I ordered the Blue-Buffalo option to go. There is the perfect amount of crumbled blue cheese, fried chicken pieces dipped in buffalo sauce, lettuce, and tomatoes. I'm not even a tomato person. This location is in a prime spot near Walmart and other chain restaurants. It comes with your choice of dressing and a piece of garlic toast. All of it washed down with a sweet tea. read more

Zaxbys - Zalad: The Blue - Buffaloed - Chicken Wings Near Me - Kansas City, Kansas

Its amazingly similar to Raising Cane's just with more options (salads, sandwiches, apps, etc.) and its those comparisons that color my opinion. I like it better than Cane's for a few reasons (and I really like Cane's) primarly the chicken is a spicier blend. If you go with the Chicken Finger basket its the same frozen crinkle cut fries and Texas toast, but the chicken is different enough to make a big difference to me. Maybe a little on the salty side, but still really good. My wife got a salad with chopped up fried chicken on stop that looked fantastic and a great way to get started on my first heart attack. Luckily there aren't any in the Twin Cities or I'd be in trouble. read more

Zaxbys - Chicken Wings Near Me - Kansas City, Kansas

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Slim Chickens or Raising Cane's. Personally, we thought Zaxby's was terrible, every facet of the experience. Food took forever, over 30 minutes, server taking orders not polite, management unapologetic and to top off our food was totally wrong. Zaxby sauce and fried mushrooms were the tiny highlight to 90 minute adventure (line to departure). For the money and time, I'd go elsewhere. read more

Had lunch with a friend here for the first time, It was good! I was just expecting a fast food restaurant, but they had a greeter, that was nice. You order and then they bring the food to you. So service was great. I got the wing meal, which had 5 wings and 3 chicken strips and fries. It was pretty good. I got the sweet and spicy sauce on my wings which I didn't love, I just need to go try all of their sauces. The chicken strips were tender and crispy, it was so good! read more

Zaxbys - Chicken Wings Near Me - Kansas City, Kansas

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the chicken was salty and the fries was salty as well. will not come here again no thanks.

We ordered at 12:56pm and as I type this it is 1:20pm and we are still waiting Employees (kids) standing around talking while 1 of the 2 registers are open and the line waiting to order gets longer. In the past 20 minutes I have seen 3 people go up and demand a refund, people leave because they are tired of waiting to order and now Finally 28 minutes later our order has finally arrived WTF you have got to be kidding me they bring it and it is half cold. I am hoping the manager or district manager of Zaxby's reads this review ..... frankly the best way to describe the staff is useless, the manager and all should be fired and start over read more

UPDATE: Manager of location called to explain that they were short staffed and provided a detailed explanation of what and why it happened. Also was very apologetic on behalf of the employee. Greatly appreciated the time he took to do that. Staff was not very friendly. I was helping an elderly couple with the pop machine since it was spraying all over the place (apparently the nozzle wasn't placed in). I went up to the counter and was met with a very irritated employee. She looked up at me and said "WHAT" in a very annoyed tone. As I told her what happened to the pop machine, she continued to do what she was doing behind the counter until other customers tried to tell her that the nozzle was out of the machine. Food was good; employees, not friendly at all. read more

Really disappointed with the food and service. Went through the drive through, the employee taking our order sounded like she hated life. I couldn't make out anything she was saying through the crappy speaker either. This was our first time trying this place and we ordered a sandwich combo and the 5 pc boneless wings. The wings were the most pathetic things I've ever seen. For $6.50 you get 5 wings that maybe equal one total chicken finger, it doesn't come with fries or a drink. It was incredibly disappointing to get home and find that we were totally ripped off. Additionally, they decided that the best place to put the ranch dipping sauce for the wings, was in the container with the baby sized chicken wings so it was absolutely covered in sticky sauce... couldn't just put the sauce in the to go bag itself, that would have made too much sense. I really couldn't believe how sad that meal was. You can get a good full sized chicken sandwich with fries and a drink for the same price that you get a pathetic 5 pc baby wings from this place. Go down the street to Wendy's and get some decent food instead of wasting your money at this garbage establishment. read more

Nice combos!! Try that wings and things with either traditional (bone in) or boneless. You get a ranch and Zac sauce with it. It have your wings tossed in a sauce. The nuclear sauce wasn't that extreme and would suggest the combo of nuclear and sweet and spicy! I would say overall the place is legit for quick wings however I was sadly disappointed with the staff integrity. The wait for the food can be a bit - as we sat waiting for our food we witness a staff member drop another customers bread on the floor. Good thing - he did not pick it up but That team member didn't acknowledge it to the customer and just made it out to be that the kitchen made a mistake once that table figured out the sand which wasn't complete. That instance was witnessed by many which made the trip kind of disappointing. read more

We got here 1/2 before closing but no excuse. The tenders and wings had good flavor but the bone-in wings were literally cold to the touch when they came out. In addition, when we told the cashier it was for dine in, she looked at the clock as if she was going to tell us no but apparently thought better of it. Food flavor = 4 Food temp = 1 Customer Service = 1 read more

Got the chicken finger plate with crinkle fries Cole slaw and Texas toast. Zaxby's chicken fingers where tender and juicy with plenty of seasoning. The fries where ok, Texas toast was good but the best part was the dipping sauce. Tongue torch sauce is their most popular sauce, and I can see why. The tongue torch sauce is extra peppery with a little tang. Great place for chicken, try it! read more

Yet another chicken strip franchise. Making my rounds trying them. Our waitress was very soft spoken and I had to ask her to repeat herself each time. Wish she would have been a little more helpful with provided additional info as she should of known from my questions that I was new to Zaxby's. I ordered the 3 piece combo with crinkle fries & a drink. It came with their Zaxby's sauce. I wasn't impressed with the sauce & would recommended to request one to your liking. The fries needed to be cooked more to be crispier as oppose to mushy. Our food took about 10 min to be brought to our table - seems to be the norm. My strips & fries were very hot. I will try this place again but will try a different side & sauce or maybe a zalad. read more

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The service could be a little faster, as I've experienced an average wait of 10 minutes each visit. Aside from that, the food is great. The wings are a little too seasoned for others, but I like them that way, so no issue for me there. read more

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Asked for 1 unsweetened and 2 sweetened. I reconfirmed at the window. Received my drinks and got 2 unsweetened and baby drink was sweet tea. They had us pull up front to wait. 10 minutes went by and I walked in. All the employees were confused on who was getting drive through orders. One gentleman asked if he could help, I explained, and he grabbed my meal that had been ready the entire time. Very nice crew working, just majorly mis-managed. read more

Chicken fingers were plump, meaty, juicy with the right amount of seasoning. I've become a big fan of their fries. Crinkle cut with a hint of seasoning salt. There was a bit of a wait ordering inside but, my food was very fresh so, no complaints there. My husband and I split a 10 piece strip and side of fries. 2-3 decent servings with a drink for $15. If I'm in the area again, you'll most likely find me here :) read more

Zaxbys - Chicken Wings Near Me - Kansas City, Kansas

Stopped here between soccer games over the weekend and am struggling to find a positive. The staff was not welcoming or even personable. The ice machine in the Coke dispenser was empty, the ice machine next to it had an out of order sign on it. None of the empty tables were cleans, so I found the sanitizer bucket on top of one of the trash bins and clean a table and booth so we had a clean table to eat at. Bathrooms were filthy and the men's room had no paper towels to dry your hands. I guess the only positive is that it was only 5-10 minutes from the soccer fields so it was easy to get reach. read more

Good chicken fingers. The wings were ok and nothing special. I enjoyed the Buffalo Chicken Zalad but my favorite menu item is the spicy fried mushrooms! Great with the dipping sauce. Kids enjoyed their visit here. read more

Zaxbys - Buffalo Chicken Zalad - Chicken Wings Near Me - Kansas City, Kansas

I've only been through the drive-thru here. Food is usually good, although they pack in Styrofoam containers that turn your fries into mush. Every once in awhile I'll have a problem where they leave something off my order or I order two meals and they only ring up one, etc. At times the drive-thru line can be long, but they do a great job of moving it quickly. I've never had to wait too long in line. read more

Zaxby's chicken wings are worth my drive to Kansas every time. I have tried Raising Cane's and the flavor just doesn't hold a candle to Zaxby's. I always order the buffalo chicken wings with fries and garlic toast. They serve my favorite fries: CRINKLE. And their garlic toast is like crack!! Perfectly crisp, yet buttery smooth. Although Zaxby's sauce is a cult favorite, I personally do not care for it. I also recommend their cheese curds. What I love most about Zaxby's is that their food is always made to order, so it comes to you piping hot and fresh. read more

Had chicken fingers and fries tonight -- no complaints but nothing to recommend either. The soda machine was out of several selections. Took a friend for her first Zaxby's experienced. She was neutral on the experience. We both agree we'd go back if someone we were with wanted to eat there but would never make an effort or choice to return read more

I have been coming here since this restaurant opened. I have never seen it so dirty from the customer self service area to the bathroom. There are a few people standing around just search the internet or whatever on their phone. Normally when you order to eat here someone brings your meal out to you. Today some guy picked up my food and returned it to the counter. If I hadn't said something they would have given me that food. Today isn't the service I normally receive here. Not sure what going on! read more

Not a fan. Personally I thought the chicken was awful, and I don't care for the seasoning. My kids like it though.

Headed to go buy a new clothes dryer at NFM after ours bit the proverbial dust the evening before, and thought we'd test out the newly opened Zaxby's along Parallel Parkway (infamous for chains). Picking out a dryer could take hours, so we thought doing so without hunger pains would be a bonus. Disclaimer: I've eaten once at a Zaxby's before driving through Hermitage, TN, so I was aware this was a "Southern" chain. The first experience was decent so I was hoping for the same. Out of the row of chains along the road, this seemed the more appealing choice that day too, but in hindsight, Wendy's would have been better, faster and pennies on the dollar. Yes, I said Wendy's. The staff seemed friendly and they were definitely keeping busy...unfortunately that's the best part of the visit today. The food is slow to come out. It just takes way longer than it should. Oddly enough, this was a similar experience in TN as well. Waiting 10-15 minutes for fries and wings doesn't seem right when you know those items are a constant item being prepared back in the kitchen. I digress... The food itself was...meh. I ordered wings. Supposed to be 6 wings, I got 5. I didn't bother to even fuss over this since the wings just tasted...well...strange. I can't describe it, other than a very strange, vinegary flavor. Actual wings fried, but sauce was cold and tasted like it came straight from a squirt bottle. The only way I can accurately describe it is this way: you know the difference between homemade salad dressing and store bought salad dressing in a plastic bottle? There it is. Our other order was for "wimpy" wings (not hot) for a 9 year old. The seasoning for those was even stranger! I can't even describe it. Okay enough said. Service and staff: trying hard and working hard. Food: try harder because I can't bring myself to eat here again in the near future. Sorry to be a Debbie Downer...its just the Zaxby's recipes I guess! read more

Zaxbys - Chicken Wings Near Me - Kansas City, Kansas

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Food quality is the best in the price range. Food is fresh and the inside is clean and they provide table service. The choices on sauces sides and condiments is good. Drink choices is very good if you go inside. read more