She gave a free cookies and everyone was really nice. The whole place was very clean the restrooms very mopped and clean. This is a very special experience I 100% believe you should come here read more

Gladstone panara. I have been to it on 4 different days 4 different times. Today at 930am they have no blueberry bagels. They never have them. No matter when I go. None. I don't understand. You sell bagels. What you make some at 6am and that's it.? Ridiculous. I will not be going there again. That is not you run a business in my opinion. Which I am entitled to. read more

Do not go through the drive through. I waited over 20 min one day just to get a drink. 3 cars in front of me. It doesn't take this long to get food inside the store. read more

Went I on rather busy night. Server seemed already annoyed. Ordered and food came right out. The people of Tonganoxie obviously don't know anything about Mexican food as this was the worst I ever had. Beans right out of the can. No taste to the rice. No seasoning at all in the chicken tacos. I couldn't even eat it and it was all lukewarm. Terrible! read more

Worst location of Panera in Kansas City. Have waited 50 minutes in the drive through to get a wrong order and cold food. Staff says they never have enough people working. Don't bother customizing an order because they won't pay attention to the details. If you call customer service line to report it, they just give you gift cards and don't take care of the issue. Such a shame it's even a location. I would think corporate would have shut the store down because it has such a bad reputation in our area now. read more

First time trying the new location, went through the drive through. No issues, until they forgot my bread bowl so I had to stand inside for 10 extra minutes to wait for the bread bowl and they filled my drink to the brim brim, so when driving it was spilling everywhere. Food was fine, just forgot stuff and some reason filled the soda to the brim of the cup. read more

Ah, Panera, the restaurant where you can fulfill your lifelong dream of paying a mortgage payment for a sandwich and a bowl of soup! I recently had the pleasure (or should I say, wallet-shaking experience) of dining at this high-end establishment, and I must say, my taste buds are still recovering from the shock. Let's start with the menu. It's like a culinary fairytale where the humble sandwich and a bowl of soup transform into aristocrats overnight. For the mere price of $20, you can have the privilege of owning a "Panera Creation" that's as boujee as it gets. Forget about the old adage "soup and sandwich for the soul"; here, it's more like "soup and sandwich for your entire week's grocery budget." But hey, at Panera, you're not just paying for sustenance; you're buying into an experience. You can't help but feel like royalty as you order the combination. The server greets you with a warm smile that says, "We're here to make you question your life choices." The sandwich artist (yes, they're artists, now) carefully assembles your sandwich as though they're crafting a priceless work of art. And don't even get me started on the soups. They come in all sorts of fancy, pretentious names that make you wonder if they were brewed in the cauldron of a soup wizard. "Tomato Basil Bisque"? More like "Expensive Tomato Juice with a Fancy French Name." It tastes good, sure, but for $20, I could buy almost four bottles of wine at Trader Joes. The ambiance of Panera is another thing. The lighting is dim enough to hide your tears when you see the bill but bright enough to make you appreciate the garnishes on your sandwich that no one actually cares about. There's also an array of artisanal bread loaves displayed, and you're left wondering if you should mortgage your house to buy one of those too. In all seriousness, Panera does serve tasty food and offers a cozy environment, but their prices can be a bit over the top. So, if you're planning to dine there, make sure to bring your sense of humor along with your wallet. Panera may be expensive, but at least you'll get a good laugh out of it, and that's priceless! read more

Coming through town. Used Uber eats. Ordered via the app. App is very limited - you cannot add a note or give special instructions. Call them specifically for adding bacon to Mac and cheese. Description of soups indicate bread bowel. Order showed up incorrect and no bread bowl. Called them, they were out of bowl's. Would have been nice to have notified customer and or reduced the cost. With rush charges, and delivery charges it is low value, low quality for high price. And if I had to bet, what they charge and call a "bowl" of soup is not the same as the bowl the restaurant. It is not like a a cup - and probably because they were out of to go bowls or they are just ripping off customers. read more

Panera Bread - Sandwiches Near Me - Kansas City, Kansas

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They are slammed and nuts and disorganized!! Almost an hour to get food and had to fight telling them they must have lost the order, which they had when they finally looked! Do not bother if it's busy!!! read more

Thank you to the lady at the register for having patience with me to help deconstructed a Panera salad to fit my dietary needs. Super friendly staff and great food. read more

Panera Bread - Sandwiches Near Me - Kansas City, Kansas

Food was average and it was one of my daughters go to places after a sports event. Took us 42 minutes to get a You Pick 2 ( Caesar salad and Bacon Turkey Bravo). Lettuce on the sandwich should have been thrown out and a piece without brown on the middle of the leaf would have been better. Ambiance was below average cause so many people were mad about the wait. Every once in awhile, the manger would shout 30 minutes and nobody had a clue what he meant. Eventually he said 30-40 minutes FOR FOOD ORDERS!! He mahouts have been telling everyone walking in so they knew ahead of time. People were still ordering from the kiosk instead of at the counter and had no idea. I guess he was trying to get his stores numbers up. It was one of the bigger clusters I have witnessed in quite some time. read more

Every time I go to Panera I leave feeling a little less guilty than if I were to go to any other quick food restaurant. The food is always fresh and delicious. Very fast and friendly service. Pick up is available and they have it ready for ya "rapid fast". (100% recommend broccoli Mac and cheese) read more

Panera Bread - You Pick Two: Half Greek salad, Half Mediterranean Veggie with green goddess dressing and a baguette. - Sandwiches Near Me - Kansas City, Kansas

sad to say that I'm not the only person getting the same service from the Village West location in Kansas City Kansas and for the Manager Juan and his employee Margaret karma is all I have to say. you don't treat a paying customer the way you treat me and my daughter I have never in my 27 years as a Food Service Manager been treated the way these two treat or operated their place of employment and to think it's ok i hope your Director Joshua Hamilton steps up and handles this situation accordingly because neither one of his employees should be in the positions they are in. Thank you for allowing me to rant read more

Who doesn't love Panera? This is one of my favorite places to order online and get my lunch to go. The service here is always wonderful, and they are always sure that they have your order just how you want it. The food is always hot and packaged neatly, and ready to go by the time I come to pick it up. Not to mention the people that work here are always very kind and friendly. Great place to pick up a meal for any day of the week. read more

hi, I was very unimpressed with this restaurant. They were out of bread and subbed my bread with white bread. The salad was crunchy. Although I did enjoy the bread. I just feel like this was not our together well and that it was not up to most Panera standards. read more

Sad. I believe Panera overall has issues in finding adequate management to run their nice "idea" cafeterias. I find this at almost all Panera Bread restaurants. It's a shame. This Panera, however, is perhaps the nastiest one. Don't know if it's because it's a the Legends or not. Each and every time I come here this Panera has a nasty restroom, and yet they concern themselves with cleaning the restaurant carpet (can't understand why restaurants have carpet to begin with) when their are still people eating nearby. Not a good idea. I did tell one girl that was cleaning about the restroom and she was kind enough to go and address the issue. read more

Shout out to the lady overseeing the cash register at opening. Also, the tea here is fresh!

Without question, this was the worst dining experience I've ever encountered today at this Legends Panera. We were overcharged, the chicken on the salad was not even edible due to gristle and fat, and we waited 45 minutes to even get our food. The entire place was chaotic. There were probably 20 people waiting for their food the entire time we were there. I may never eat at any Panera again just because this experience was so distasteful. Beware. I'm only giving it one star because Yelp requires you to leave something. In actuality, it should be minus stars. Disgusting. read more

Stopped by at approximately 6:00 PM on Tuesday. Two other customers inside Panera. Ordered take out soup and salad and a tuna sandwich for my better half. Both were fine. We will probably return. read more

Paula helped me out at the register today. She was super sweet and helpful, very personable. I missed breakfast by 5 minutes so I was disappointed I didn't get here sooner, but she gave me time to decide what else I would like. She's amazing! read more

Pros: Amazing customer service. The staff members I've encountered are all super amazing and very helpful when I'm stuck on what I want to eat for lunch/dinner! Another plus is that the food is always delicious! No complaints on those two end. Cons: Wait time. I work at a nearby school and sometimes I go there for lunch. When I'm in a rush, I now know to avoid this place. Not that it is lacking in taste or customer service, it is just busy during lunch times and there is no self-service ordering. One thing I can try to do is order online instead - so I should add another star because it is partly my fault however, if you are in a hurry avoid it during busy times. read more

This location was extremely helpful in bringing my order to my car since I am in a wheelchair. Other locations have not been near that helpful. I will drive the extra distance to this location! read more

This Panera really struggles to keep up with what is normally a very good chain. If you order take out (you can't order curbside because they do not have that service), be sure you inspect your order before you leave. Too many times my order is inaccurate. Recently, they made me a salad that wasn't even close to anything on their menu. I tend to give a lot of chances with restaurants, but this one really struggles with accuracy and service. I'll be going to a different location as Panera is generally an excellent choice. read more

Panera has the same menu so no real need to cover that. The torn seats and dirty flatware degrade an otherwise good chain. read more

Panera Bread - Torn seats. Dirty silverware. - Sandwiches Near Me - Kansas City, Kansas

This has to be the slowest Panera on planet earth. It has now been 30 minutes and we still don't have our food. The place isn't even full. People are asking for To Go containers so they can bag up their dine in food. Next time in KC this won't be on our list for a quick bite between games. read more

i ordered a 2 bagels and they both took 30 minutes to come out i asked for un toasted and they gave me a toasted bagel and they forgot to give us knifes. not very professional. read more

The food is always good at Panera. But today we had to wait in line for over 20 minutes just to place our order. Here it was, the Sunday before Christmas and right after church, but there was ONE cashier for all the people in the line. This restaurant was horribly mismanaged for the day and time of year! No one should have to wait in line for that long because the manager neglected to staff the restaurant properly. I will not go there on a Sunday again!!! read more

Second time I've stopped in, in a couple weeks and completely sold out of bagels. Most of the staff is apathetic and partially brain dead. Won't be back. read more

I worked at panera for 5 years. This place is a joke the employees don't care about anything. They have the worst costumer service. The young lady who clears tables is fabulous. That's all they got going for them. read more

Great customer service as always. The staff was excellent and the line was short. I highly recommend this Panera Bread.

We tried to visit Panera at the Legends and they do not open until 10 AM. Such a bummer... Would've loved to sit and have breakfast before shopping. Seems like a missed opportunity to me. read more

Always clean and the staff is very friendly. They are very accommodating when you want to change ingredients on a sandwich or salad. Food is served up fast with fresh ingredients. It's refreshing to find a place that serves food that is raised or grown responsibility. read more

They have by far the best food!!! (or at least I think so) they have lots of healthy food and allergy-friendly food!!! I would definitely come here again! read more

The atmosphere is super chill but this place hurts the wallet idk if I can Uber home now my croissant fell apart very easily and i was given 2 napkins not very impressed but not the worst service I've gotten at a Panera read more

Went in here during my lunch break and my card declined. I went to transfer money from my other account. They said it was on the house and took care of it. Excellent customer service and thank you to the kind woman checking me out for helping me! read more

The staff here is incredible, the manager brought us scones and didn't charge us for coffee while our team worked here one morning. The service we experienced was great and I can't wait to come back! read more

Incredible service! The general manager was kind enough to bring us free deserts after working throughout the day at their location. Much appreciated! read more

One of the BEST Paneras I've ever been to. My team worked here for a whole morning and they waited on us like a standard restaurant. The Manager gave us free scones for picking their place to camp out too! Amazingly friendly crew. read more

I love this Panera bread and I go to this one cause it's closer than going to the one that's on Metcalf. I was w/ my grandpa and the girl at the counter got my order, and his order wrong. I told her that I waned green tea and she just plop the cup down on the counter after we paid for our order. (Cause they fill it up for you as you order) Then I'm sending up there by the juice bar like an idiot and then she asked "what's wrong?" I said I wanted a green tea and she's like "oh you said ice tea." Luckily the manger was standing there and got me what I wanted. Then when our pagers were going off so we went to go get our food my grandpa got a" pick two" and he looked and there was two soup. She got the order wrong again. a "pick two" is a (sandwich and a soup) anyway they fixed the order and we enjoyed our food. read more

I don't frequent Panera, but this was the general consensus on this particular day at The Legends. Everything was A-OK to me. The food and drink were good, but nothing wowed me. The space was fine, and seemed well kept from what I could see. Service seemed to be at a speedy pace, and the place was doing a good piece of business at the time. The one highlight was the young woman behind the counter. She greeted us with a smile and was eager to answer any questions we may have had. She made us feel that they really appreciated our business. So my review is more 3.5 stars just for that. I may venture back in the future and sample something else on the menu, and see if that sways the stars upward. read more