Destiny was so sweet and professional when her manager started yelling at her. She handled it extremely well and continued on taking our order. Glad to see there is still hope in fast food. On the other hand her manager was a lady and was extremely unprofessional. 5/29/2021 around 1 pm. read more

There were two huge problems with my breakfast and I generally do not like to count that high in the morning before I have chugged at least that many cans of Monster. Unfortunately I was running late this morning and did not have time for my morning courtship with the Monsters in my refrigerator, in fact, my neighbors will let you know I was getting dressed in the elevator on the way down, having effectively mastered the art of multitasking to (a) not make it too awkward, (b) tie my Slytherin tie without a mirror, and (c) talk about the Astros in a chit-chatty neighborly way. So with that premise of being grumpy, very unsugared, starving, and running late already I should have expected a one star experience from far away but it turned out to be a one starrer for other reasons. It is in an awkward location, kind of thrown in behind Jimmy Johns on Westheimer and a stone's throw from the fast food row on Richmond, this big orange dubya is basically like the last chance gas station before you venture into the blackness of the desert at night and the crushing darkness of your soul at the other times of the day. I am certain you have driven by this one on the way back to 59 and you think: "should I soak something with ketchup right now?" Ordinarily the answer is no. Except when the answer is yes, like this morning, because I am useless when I am starving so I needed some go go action tacquito magic to happen in my stomach. If you have had their amazeballs Bacon tacquito you already know how magical it is for something that has Bacon, but not unlimited allyoucaneat bacon that is custom designed to keep cardiologists employed. The problem of the first part: the soda machine has been possessed by a demonic spirit with a childish and angrykid sense of humor that is hell-bent on you not getting your deliciously crisp Diet Dr Pepper to pair with your Bacon. This was the worst Diet Dr Pepper experience ever because it happened to me. And it could happen to you too. Be warned. Problem of the second part: being told to have a blessed day by the cashier. No. I will not have a blessed day. The kind of person who says "have a blessed day" is the same nutjob who would be first in line to chase you with a torch and pitchfork out of their village; to anonymously report your private life to a supervisor in the hopes of seeing you homeless and unable to find suitable work one day very soon; the kind of person that thinks going to church every day instantly makes them a good person and you are evil since you want nothing to do with their organized intolerance and their buttressing of everything that is hostile, anti-progressive, and wrong in the world in the 21st century. So no, I am not going to have a blessed day. And get your religion out of my Bacon engorged tacquito. It does not belong there, just like members of the Lakewood Church do not belong on a jury picked by an infamous local prosecutor, who got run through the cleaners in the election year for saying something that every single normal person should have agreed with. If you are not being divisive before you finish your tacquito in the morning then you are not doing it correctly. read more

Worst whataburger I've ever been to. I've been here over 5 times because it is so close to my place but every time I do it takes 30+ minutes for one fucking order. Service is ridiculous, had the cops called while I was there for some employee taking something. Go to any other Whataburger pls besides the one that had worms in it of course. read more

I understand the 15 min wait for hot fresh food unfortunately, my burger arrived luke warm with wilted lettuce. My son got all the fixings on his chicken despite only asking for BBQ sauce and japs. He did love the sandwich which is where the 2 stars came from. If you' e been doing this since 1950, can't you get it right by now? read more

Whataburger - Wouldn't be a visit to Texas without this little gem. - Fast Food Near Me - Houston, Texas

Making that annual (who am I kidding, quarterly, and at least semi-annual) pilgrimage to Whataburger. Still the best basic burger I've ever had and will ever have! It's so good that I saw two yellow cabs pulling out when I pulled in. I see you fellow travelers - taking the cab straight from/to the airport to/from Whataburger. True story! I try to get something different every time I come, but who am I kidding? The Monterey Melt is my stable SO and god knows I'd never cheat on her. All and all, need my fix and this is a convenient place to get that fix. Mm mm good! read more

Walaa was extremely rude, I come here often in the morning and Mary is always extremely kind and accommodating, Walaa on the other hand was rude , not personable, and lacking in hospitality and customer service skills. read more

Total failure at drive thru. Placed order and no movement for 20 min. Stuck in line. Called the restaurant and they had no idea what was going on. Lost. 4 cars left. Would avoid. read more

So, I'm in Texas and want to do what Texas do... nope, no bull riding or gallon hats... I want Whataburger. Boy was I disappointed. I'm typically a healthy eater but thought. I could celebrate my cheat day at this iconic fast food joint. Workers all seemed older which leaves me to believe they are a EOE. One star for that. Food was greasy. Like... super greasy. So greasy, I couldn't enjoy it. My onion rings were fried to the point of being translucent and hollow. I hate that. Double burger was so greasy...ugh. I just couldn't . They didn't mess up my order though... so there's star number 2. read more

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I went to this whataburger at 10:30 pm my food did not get made until 11:30 pm. People who put in orders over their apps were coming in and getting their food while me and my party waited for one hour before our food was made and hit the table. The burger was sloppily made and the service was slow. read more

My experience with this Whataburger is positive. When I ordered my food it came out pretty quickly, and the service is good. It is convenient because it's located in the galleria area. The food tasted really good. read more

This location will smile in your face repeat your order several times, have you wait in line for 30 and still give you the wrong order.

Usually fast food joints have horrible customer service. McDonalds is actually the absolute worst! At any location. Anywho. . .this Whataburger location is great! I've been here several times and each time is great! As soon as u arrive, they great you with smiles and my food is always hot and good to go! I've even had a conversation with the manager. He was a very friendly man who liked to converse. I'd recommend coming to this location anytime. read more

Ordered online , ended up getting a free burger from the app , picked it up for curbside get home and open it up and to my surprise no meat but everything else there . Idk if it was some type of joke but that reminds me why I never go here ! read more

The slowest restaurant or fast food place I've ever been. I've gone to sit down restaurants and literally been out of there faster than this whataburger. I'm picking up an order that's already supposed to ready and they haven't even started making it. read more

6 workers behind the counter and still took 20 minutes. Mgr didn't even acknowledge the long wait time.

This is the worst whataburger I've ever been too. I'd rather eat a Jean jacket. Took 45 mins to order and they had no ketchup

Got food poisoning from here . Ate a BBQ chicken strip sandwich and felt weird right after . I ve been having horrible diarrhea and heartburn . read more

This is the slowest location in all of Texas! Ms. Mary is the sweetest though. Each time I've tried this location I end up missing my entire 30 min lunch break. There will be no cars in line and they still move slow! The food is typical for Whataburger, the speed of service is not! read more

This location has been great to me when I work at the Omni Hotel galleria. I love stopping by there almost every day after work and after a while they noticed that I was a frequent customer and one of their managers greeted me with ''Oh theres are favorite customer and gave me some merchandise from Whataburger like some sunglasses! I felt very welcome each and every time I go there and since I transferred to the Westside property I still come all the way back to this location to have some good Whataburger! Only complaint is drive through times are way to long. read more

Check your order before leaving. It will usually be wrong and that's not hyperbole I started keeping track when I noticed I've only been like 4 times but had to return to get orders fixed three times. read more

The lady on the voice box was rude as fuck but the drive through lady was the sweetest human ever. She deserves a raise

This location is horrible. The past three times I have gone there I have ordered my food ahead of time and then texted them my parking spot number when I got there. I had had to wait over 20 minutes each time and had no special orders. Today I watched someone arrive, order, eat their whole meal, and leave before my food was ready. read more

Quality control is lousy. The most minimal ingredients, very flat burger. This is how they should advertise their burgers. read more

Whataburger - Flat #1. - Fast Food Near Me - Houston, Texas

Food was not fresh at all tasted old, place looked dirty and there was a homeless guy inside smoking. Very very nasty place definitely will not be coming back here, waste of my money read more

I frequent this place a lot whenever I am hungry and don't feel like my usual Chick-fil-A or McD's, but last night I grabbed a Whataburger #1 meal and ended up vomiting from food poisoning! This was the last thing I ate so I am not sure if it was the meat or veggies that probably had E.Coli. but I know there was a long line of customers last night so I'm sure I wasn't the only one who got sick. read more

This particular Whataburger is near my job and so we go often and two weeks ago we ordered food and my coworker had to call and get her money back because the food was hard and cold and so was my burger and my fries tasted like they sat there all day but I let them make it and didn't complain, I did say I would never go back . But low and behold yesterday I went giving them another chance and ordered the chicken strip basket with onion rings, my onion rings were super greasy and almost burnt and was falling apart and my tenders was very small hard and not fresh at all! I had to call this time and complain and they offered me more food I just wanted my money back! It never fails every time we go there is an issue with the food!!! I will NEVER go back again! I'd rather drive further for a better burger or chicken! I'm disgusted with this particular Whataburger read more

Worst service ever I believe then manager right now 3:13 a.m. September 30th 2020 wanted to fight me in the Drive-Thru

Too bad zero or negative stars aren't an option. You'll literally spend 15-20 mins waiting in the drive-thru for your food. They move so SLOW, that your birthday will pass before your food comes. Couldn't bear standing inside for longer than a minute, as it has an overpowering dog food/dog kennel smell. Do. Not. Go. Here. read more

Worst fast food experience ever. I pulled into whatever and I ordered two honey butter biscuit combos with orange juice. I placed the order at 10:24am. If you have never been there before there are two lines because they get extremely busy. Needless to say I sat in line for 6 or 7 minutes waiting. Suddenly a woman who was in the back cooking stated "I noticed my line was getting behind what is your order?" I told her 2 honey butter biscuit combos. She said "they just dropped chicken and making fresh biscuits would you be mad if I asked you to pull around? " I said yes but I can if I'm guaranteed my food". Now remember my food was ordered at 10:24am several cars behind me left and I still didn't have my order. I blew my horn no one came out then a employee was bringing food food yet another car behind me and I said "excuse me my order was placed at 10:24am4am it is now 10:39am I want a refund. I handed her my receipt then four minutes another employee brought out my food. No apologies or anything. Wow! I finally received my food at 10:43am. I do no suggest anyone to go to this looks at ion. This is horrible customer service. I will be calling corporate. I addition the didn't provide the correct amount of hash browns and no ketchup offered. read more

Whataburger - No ketchup and they did not provide the correct amount of hash browns with my order. - Fast Food Near Me - Houston, Texas

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I just visited this location and with my order, I asked for a cinnamon roll. I got the cinnamon roll, but they added a topping that I didn't know was an option, ANTS! Yes, my cinnamon roll came with three little ants! When I took it back, Tony, the manager didn't even apologize, wasn't empathetic, or anything! Never again! read more

Whataburger - Inside the bones are the ants! I have video where you see them moving! - Fast Food Near Me - Houston, Texas

I asked for large fries did not get them. My sisters gravy had a black thick hair and my soda had a little friend fly. I worked at a restaurant for 6 years and as a manager priority is keeping everything clean. read more

Ordered and paid for bottled water but received cups of water and conveniently no receipt. Plus it took forever in drive through

Long long long long waiting line. The service is super slow! Looks like they are understaffed but burgers are still good though.

I am just here and the lady in the drive through is so rude. She hated her job- doesn't wait for the customer to finish the order before asking the next question- they don't have half of the shit on the menu. Awful experience she really pissed me off. read more

Yelp pre check-in/mental review curse?! I'm hungry, its lunch & the mental foodie rolodex starts..that? nah them? nah how bout? nah Bam!! ah!! grilled chicken sammich from whataburga w onions & jalapenos!! yes!!!! I get to drive thru & say to myself - check in now cuz u always forget anuswipe!!! so, I do, then start my mental review draft cuz whataburga has never let me down along with Chick Fila as I've mentioned before...right.. well I get sammich back to work and buss it open to get it ready for annihalation flip over bun and its a lil piece of chicken, like half of what I norm get!!!!! Ive neva had this prob with them!!! But hey it was still damn good, cant lie but I chalk it up to a curse!!! Wheneva I do pre check in something always happens...last time I did it Tan Tan was closed for a private party!!!! Im stickin to checkin in afta and will most prob forget more than half the time!!! read more

Not living in Houston anymore, I make it a point to get my Whataburger fix whenever I'm back. I always get the awesome patty melt combo with jalapeños and damn it was gooood!!!! This Whataburger was like the rest, pretty good service and quick turn arounds on your order. Be forewarned, a medium drink means 32oz here. The patty melt was so good, you'll savor every bite. Damn I can still taste it. Alas, it will have to wait till next time. Stay sexy fellow Yelpers! read more

Friendly service that was fast but inaccurate. We were missing one set of fries and an order of apple slices but when we showed them our receipt they gladly obliged to get us the correct order. Restrooms were reasonably clean. Parking lot contained parking a plenty. read more

This is the closest Whataburger to me - and I have to say, I'm addicted to the patty melt and breakfast taquitos. This location is hit or miss - with a lot more hits than misses - but occassionally you'll get a cold bag of fries or a sweet tea that tastes like coffee (gross). With this location it seems that it's more about timing - you do NOT want to get caught in the after hours club line. It's bonkers. And doesn't move. Apparently every drunk person loves Whataburger. (Which I totally, totally get.) It's not quite fast food - it does take a bit longer because they prepare everything fresh - but it's worth it. read more

If there is a better fast food burger, I haven't found it. Whataburger is a true Texas classic that has keep a good thing going for over 50 years. I eat Whataburger at least once a week. I just can't get enough of it. They keep everything simple and just make a darn good burger. This location has very friendly staff, and I have never had a problem with service. Both in-store and drive-thru are extremely fast. Definitely come to this Whataburger! read more

As far as WAB goes, at this location is top notch. Super friendly and super efficient and super fast service. The staff here is well regulated and you can tell these people work hard for their money. Quality is always consistent, and you are sure that you were going to get fresh hot fast food. If you have to eat fast food, it might as well be a double meat What A Burger. And if you have to eat water burger you might as well pick this location, the little things are taken care of, it's very very clean, the restroom is always attended to, and when you order there's always someone nice with something to suggest if you don't know what you want. I can't resist a double meat what a burger with a large fry. And of course I go for a Diet Coke because I'm an idiot like that. But back to the review of the location, there's not much more I can say except the food is really good and the place is very clean. read more