this was our first ever Whataburger experience! francisco was extremely helpful, kind, and fun when we were ordering! he made the experience so wonderful we will be back again! read more

No waiting in line. The customer service was friendly and fast. Our meals were served quickly. The food was fresh and tasted good.

Gave our food away. Spent 50 minutes here waiting for them to tell us they gave it away to someone and they couldn't make it for us for another 15 minutes. Very disappointed in the service hopefully they let Jenny go and get a new manager. read more

There are not many fast food places I would buy a burger. Whataburger usually has a great fast food burger. Today's burger was great!!!I also like Dairy Queen burgers. Onion rings were ok. The Coca Cola was perfect. read more

Loved it!! The food was fresh which is rare from a fast food restaurant. The people were also friendly and efficient. I will be coming back.

This was a delivery order. The Breakfast On A Bun burger is everything you want for breakfast in a sandwich. I mean everything, a burger patty, a slice of melted American Cheese, crispy hash brown sticks, bacon, fried egg along with a creamy pepper sauce. All encompassed in between a delicious Brioche Bun. Everything you want for breakfast, and more held together in the palm of your hand. This master creation of What-A-Burger's, is a sight to behold, and even better when you eat it. read more

Whataburger - Whataburger Breakfast Burger - Fast Food Near Me - Frisco, Texas

Another what a burger poor service story. How many times can one franchise have such poor reviews. 20 minutes in line and I'm still not up to the window to get my food. And can't get out of line. Why can't they learn how to deliver "Fast Food". read more

Whataburger - Short slow line. - Fast Food Near Me - Frisco, Texas

If I had a dollar for every time I came here and got great service I'd have a dollar. Haven't been here in a year or so but decided to give it a shot again and it was damn good read more

For the first time, I will have to say this was the worst experience! Maybe new management, but the bun was tail bread, the meat was lukewarm, the french fries were obviously stale. I drove past several Whataburger's to get here at 9 o'clock at night to be disappointed in the food. This used to be my favorite Whataburger in fact I would drive past a closer, Whataburger to eat here. Very disappointed. read more

Per Google, "Whataburger is a Texas institution! Beloved by so many, that it was declared our stately equivalent of a national treasure, a Texas Treasure, by the 77th Texas Legislature." Wow... what an amazing fact! Since I've been in Texas for the last several days, I've been wanting to try out Whataburger (Wab). Even though I just had lunch at Rice Pot Express with my co-worker, I took advantage of my presence and checked out Wab LOL. When I walked up to the counter, I didn't know what to expect because a burger is usually made of beef. Well, I stopped eating beef in the year my dad passed away back in 2018. I haven't resumed beef consumption since and I don't plan to start now. Anyway, I was very happy to see they have chicken sandwiches so that's what I got... a grilled chicken sandwich. Besides the sandwich, I wanted to try their shakes. I was hesitant on the white chocolate raspberry shake because white chocolate is usually sweeter than non-white chocolate. However, the gentleman who took my order assured me that he'll make it not too sweet. I said okay and he did good... it had the perfect sweetness! Thank you sir! After I got my order, I wanted to at least get a taste of the chicken sandwich while it's fresh. So I took a bite out of it and it was so good I ended up eating the whole thing LOL. So much for saving it for later LOL. By the way, what's up with the loose lettuce? It's a pet peeve of mine... I don't care for loose lettuce in my sandwich. I'll still eat it though... don't want to waste food. I just prefer the whole leaf lettuce... it's less messier IMHO. That's why I like Jack-In-The-Box, they use the whole leaf lettuce. Staff was very friendly and nice. Prices were okay. Restaurant was clean and bright. It was quite spacious on the inside. I really liked the bright orange color. Love the non-burger options and shakes/malts! When you're ready to come over to CA, we will welcome you with open arms Whataburger! Until then, Happy Whataburger'ing in Texas! read more

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They use the thing to cut chicken for you salad to clean the crust of the OUTSIDE of the grill, they reuse meat, and barely never ever clean the grills eating the same grease since last week. They only clean fr on inspection days I wish they cared about you guys food and health really but they don't they reused wet tea bags read more

Anywhere you go in Texas you will usually pass a Whataburger. As with every food purveyor these days,issues can and do arrive at this Texas institution. However,it's been my experience it's never a deal breaker. After a dedicated decades long love affair with my favorite fast food I'm happy to say they all: Have the same great tasting Hamburger Efficient service Astonishing value Fresh made to order ingredients Go! read more

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Decided to order a large whataburger order for my dental office through this location! Cannot say anything could've been better! Everything came nicely packed and labeled and was fresh ! They even delivered it to me ! Definitely will order lunch in from this location again ! read more

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Literally left 25 minutes ago. I get home to open my #13 with jalapeño ranch and Root beer, to find NO FRIES . I checked the bag several times to make sure I didn't miss something , checked my sister's bag to see if she had extra fires. No fries! I'm too tired to go back up there. But I know the line gets super long but double...triple check orders. Top 5 on my fry list. Til next time. read more

The Whataburger on Stacy in Allen had wonderful customer service today. The manager was super kind & helpful

This is the slowest Whataburger. The drive thru takes 30-45 minutes even with short lines.

PLEASE PLEASE HIRE MORE PEOPLE!! There is absolutely no reason for us to be in the drive through for one whole hour!!! I can understand the attitude the employees have because I would be mad too if I was working by myself. I wish I knew who the manager was to let them know what a poor job they're doing. I saw several cars drive off in irritation. Yes people are hungry and want to grab food but not when it's taking a whole hour to even place your order and then you're waiting at the window because your order isn't ready. Disappointed read more

Whataburger - Fast Food Near Me - Frisco, Texas

As a lifelong Texan, there's no comparison for me in the Whataburger vs. In-n-Out battle. So many late night visits for breakfast taquitos in Dallas, Lubbock, and of course, Frisco over the years. Perhaps my favorite onion rings of any burger place. And for me, the order is always the same...#2, add cheese and jalapeños, hold the tomatoes. Best fast food burger in my opinion. I'm not a big ketchup person, but their spicy ketchup pairs nicely with the rings. I hear they now have a location in Colorado Springs, so perhaps we'll stop by when in the area. read more

Whataburger - Outside - Fast Food Near Me - Frisco, Texas

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Worse Whataburger I have ever been too. I was waiting for my order over 20 minutes. They made go park out of the way.

Fast, quality, accurate. Kind, caring people. Great Whataburger. Bring your family and friends!

This place is a total train wreck; if you go inside bring something to clean the grime off the table and chairs. If you drive-thru bring food and water because 10+ minutes is standard...and good luck getting hot food or the correct food! Sad to say but I'm done with this location; no one cares anymore here read more

This what-a-burger is one of the worst I've visited. They frequently leave me standing at the register when I walk in. It always takes too long to receive your order (30+ min). It's cold due to the wait in most cases. The attitude of the employees that work there are normally bad (bad management I assume). I recommend you avoid this what-a-burger. read more

At the drive through a friendly, fast employee nailed our order & offered us condiments. All day breakfast food was exactly as ordered, quick, hot & tasty. Hash brown sticks & biscuits 'n' gravy are consistently good. The cylindrical ice is better than regular ice cubes or chips. Wish the packaging was more environmentally friendly since I already feel guilty about the carbs! read more

Another day, another terrible experience with this incompetent staff!! Whataburger, please take the time to educate your employees. It seems has though they cannot read. Consistently, my orders are wrong or missing items. You literally have one job and it is never done well (or at all). read more

Fahim was great! He helped me fix my online order over the phone. He was very kind. The food was delicious and it showed up in a timely manner. The store was very clean and everything was in stock such as drinks, condiments, and napkins. read more

My food was burger with double meat and meal. This order has: Burger Fries Drink Ratings out of 5 Burger - 3.5 Fries - 2 Service - 3.5 Cleanliness - 3.5 Should improve. I never compromise on this. Ventilation - 2 (to the people who care for this because of COVID-19. I'm actually fine with this. Fries need to improve. Jalapeno ranch dip is fine. read more

Whataburger - My order - Fast Food Near Me - Frisco, Texas

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Ordered two #25 meals. 25 minutes after paying, still no food. Asked for a refund and left.

Based on number of dine-in and drive-thru customers for Sun lunch this place deserves better Yelp score. We got order taken quickly and delivered fast and hot. We have eaten at other Whataburger locations in Collin county so we made a short road trip to check out this location. No problems in facility or service/food. read more

Whataburger - 1st time at this location in Collin County - Fast Food Near Me - Frisco, Texas

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Been going to whata for 20 years. Worst experience I've ever had. Late with my burger, the bun was rock solid and meet cold. Waited for 30-45 minutes. read more

First time in Texas and this is one thing I wanted to try and didn't get everything I ordered. The hype was not worth it. Nasty food too

Waited for like 5-7 min+ for a simple breakfast meal order. Coffee was 3/4 filled, most guys I interacted with seemed like they clearly didn't want to be there. It's too bad, young high school kids (seem like nice guys) probably but they don't have the leadership (or they are bad hires, in my experience, maybe a bit of both but leadership can fix most problems). Food wasn't hot even after the wait, which was disappointing. Forgot to give me cream & sugar even though I specifically asked. I also had to repeat the order multiple times (there weren't any modifications) - indicating that the guy who took my order wasn't really listening. I am at Starbucks right now because one of the coffees (which I asked for ice coffee and they literally put ice in the coffee (A for effort lol)), but one of them is gross and frothy looking (the one with ice) & the other has no cream or sugar. I went back to the line to get cream/sugar but 2 min wait with 1 car in front of me & no movement was long enough for me to leave & whip over to Starbucks real quick. read more

I've always enjoyed the quality food, whether it's my breakfast run or the quick dinner grab like tonight. The drive thru service is quick in the mornings for those who place their mobile orders and use the right lane. Tonight l did that and saw the very long drive thru line, so l asked Cedric, who was handing the curbside service, if he could change my order to that so l could get home. He went inside to check and was able to come out a few minutes later with my order, which was outstanding. I sincerely appreciated him doing that for me - it was reflective of the great service I've always received here. This has become my favorite fast food place in Frisco! read more

This place is awful! Burger was stale and beyond dry! Dr Pepper milkshake was Please read my photo! read more

Whataburger - Fast Food Near Me - Frisco, Texas

I work nearby, so I come by frequently. There are two guarantees: it will be very slow and your order will be messed up

Worst whataburger i've ever been to. I waited over 40 minutes for one large fry. Service was horrible. Will not be returning. Everybody was on a side quest... I've never worked at a Whataburger in my life, but I swear I could move that line faster than all of them combined. Uber driver was waiting 30+ minutes while cashier is playing basketball with the trashcan. Left without my order cause I'm not about to wait an hour for some unsanitary food. Mind you, saw a cook go into restroom with headset and come out buttoning pants walking to kitchen ready to work... read more

Upon arrival only one person was their working. The food that was ordered came out ice cold and didn't even get the order correct. Extremely dissatisfied with how it was prepared would give 0 stars if possible. the food itself tasted as if it had been sitting out for a couple of days. I had ordered a number 2 at 830 in the morning. The food should have been beyond hot when it came out. Even the drink was so watered down it was as if you tried to get a can of flavored water where the flavor is barely there. 10/10 would not go back to this location read more

So I know that Wataburger started their roots here in Texas. Sad to say that I had never ever tried their burgers. Well today I did, the taste was not bad at all, not my first option for burgers of course, but for what I got, I say it was good. I choose the Patty Melt because of the Texas Toast, instead of getting a traditional burger bun, that was a nice treat. Good for when you are on the go and or don't want to go thru the long wait time at the restaurants near by. I've noticed that on the weened and evenings there is a lot of people everywhere and it just makes wait time longer, which is how and why I ended up here today. I was not impressed with the quality of their French fries. They were dry and over cooked. Service was just okay nothing over the top. Would I highly recommend to someone that has never been here? Suuuuure why not, but only so that you can take it off your to do in Texas list. Just don't set your expectations high. read more

Whataburger - Patty Melt combo $8.76 not bad for the first time. - Fast Food Near Me - Frisco, Texas

This location needs new management asap. I have never written a bad review bc i'm usually against such, but every single time my sons want what a burger, it's horrible. today, we sat directly in front of the ordering screen for over 8 minutes waiting for someone to sat ANYTHING. Once we ordered, she was rude like we were putting her out. When we finally got to the window 20 minutes after we got in line (and there was only one car at the ordering screen directly ahead of us), our food is colder than cold, the fries are stale, and when I asked for ketchup, she had to LEAVE THE WINDOW TO GO GET KETCHUP and she gave us 1 ketchup. The staff is lazy and I cannot believe that corporate whataburger can have this many bad reviews and not fire the people in charge immediately. It has been this bad the entire 3 years I have lived down the street from it. It's a shame that such a prominent location is run like this bc it is damaging to the company as a whole. read more

Whataburger is supposed to be 24 hour right? Whoever they have working the night shift is incompetent and out right ignores people's order to be lazy. read more

I'm a Whataburger dude, but there are way too many other food options in the vicinity for this location's customer service to be this bad. Trust me, it's not worth the frustration to wait so long regardless of the Whataburger goodness you "may" eventually get to enjoy. read more